500 SAP Internal Server Error, in WD report while launching SC in SRM 7.01

Dear SAP WD Gurus,
We have recently upgraded the SRM 7.0 to EHP1 after that we are getting ths below
We have created Z WD application genarating report in SRM 7.0, we have provided a hytep link in row to display shopping cart in the report. on click of display we are getting error as below on Browser (Portal)
500 SAP Internal Server Error
ERROR: WebDynpro Exception: URLhttp// XXXXXX may contain fatal script (termination: RABAX_STATE)
where the URL is properly working fine if we run through browser.
and even getting dump as below
What happened?
    The exception 'CX_WD_GENERAL' was raised, but it was not caught anywhere along
    the call hierarchy.
    Since exceptions represent error situations and this error was not
    adequately responded to, the running ABAP program
     'CX_WD_GENERAL=================CP' has to be
    terminated.
Error analysis
    An exception occurred which is explained in detail below.
    The exception, which is assigned to class 'CX_WD_GENERAL', was not caught and
    therefore caused a runtime error.
    The reason for the exception is:
    WebDynpro Exception: URL
    http://isvsapeadev.ad.infosys.com:50200/irj/portal/infysrm?navigationtarget=rol
    ES%3A%2F%2Fportal_content%2Fcom.infy.nonsparsh%2Fcom.infy.srm%2Froles%2Fcom.inf
    y.requisitioning_urp_general%2Ffl_navi%2Fcom.sap.pct.srm.core.iv_shoppro
Please help in resolving this
Thanks in advance
Vinod
Edited by: Vinod Malagi on Jan 11, 2012 11:27 AM

Hi Vindo,
FYI this is the wrong forum. Even though the problem started taking place after an UPG/EHP, this is still a matter for the Portal team, not the ugprade one
Anyhow I'll try to help you. This dump is mostly seen when you call the webdynpro from a non-supported browser. Please check PAM (http://service.sap.com/PAM) for the supported ones.
Are you using a SM59 call to the WD? You can not connect to a Webdynpro
application via SM59 as SM59 is not a supported. You can only use the browser visible in the PAM to access WD. /* e.G. IE 6.0, IE 7.0, Firefox */
I hope this helps
Best regards,
Tomas Black

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import java.util.List;
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import javax.jws.WebService;
import javax.persistence.EntityManager;
import javax.persistence.EntityManagerFactory;
import javax.persistence.EntityTransaction;
import javax.persistence.Persistence;
import javax.persistence.Query;
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try {
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try {
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import javax.persistence.Entity;
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import java.io.Serializable;
import java.sql.Timestamp;
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import javax.persistence.Entity;
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import java.io.Serializable;
import java.sql.Timestamp;
import java.util.Collection;
import java.util.List;
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import javax.persistence.Column;
import javax.persistence.Entity;
import javax.persistence.Id;
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@Column(nullable = false)
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@Column(nullable = false)
private String lastname;
@Column(nullable = false)
private String nationality;
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this.firstname = firstname;
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return id;
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this.id = id;
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return lastname;
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this.lastname = lastname;
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return nationality;
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Regards,
Charles
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     Host Network Address          192.168.1.69          Message Level          1
     Module ID          home_ejb.transaction          User ID          Charles
     Execution Context ID          192.168.1.69:35920:1158587882221:405          Execution Context Sequence          0
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java.lang.IllegalStateException: ClassLoader "OraPorterAPIdeploy.root:0.0.0" (from <application> in /C:/Oracle/oc4j/j2ee/home/applications/OraPorterAPIdeploy/):
This loader has been closed and should not be in use.
........This loader has been
closed and should not be in use.; nested exception is:
java.lang.IllegalStateException: ClassLoader
Message was edited by:
promise
Message was edited by:
promise

Hei Guys -
I see that the ClassLoader exceptions are known, and are "to be ignored".
I left a reference to them, in case they play into our problems anyway.....
"java.lang.IllegalStateException: ClassLoader" - known harmless bug... ?
Best Regards,
Charles

500 Internal Server Error in BI Report

Hi ,
I am facing problem with BI Report published on Portal.
When ever report is kept idle for 15 min and after that user tried to do any kind of action we are getting 500 Internal Server Error
We are facing this issue in PRD server and in DEV server things are working fine.
We just want to increase the time limit from 15 min to 30 min.
Thanks
Krishan

Hi Raghu,
The SAP Note you have give is not exactly what we are facing in portal.
My problem is with BI report published on Portal
Regards,
Krishan

Internal Server Error - when calling report

Dears
We are usig oracle application server 10g on Winodws 2003, we configured a report server called HRreport but when we call this address
http://appsever2a:7778/reports/rwservlet?
the page is opned , but when we call
http://appsever2a:7778/reports/rwservlet?server=HRreports
the output is:
""Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log. ""
i check the server error log whic contain this :
[Tue Mar 27 15:09:46 2007] [error] [client 10.1.1.12] [ecid: 1174997086:10.1.1.12:5380:6408:195,0] MOD_OC4J_0033: Failed to receive an ajp13 message from oc4j.
[Tue Mar 27 15:09:46 2007] [warn] [client 10.1.1.12] [ecid: 1174997086:10.1.1.12:5380:6408:195,0] MOD_OC4J_0078: Network connection errors happened to host: appsever2a and port: 12502 while receiving the first response from oc4j. This request is recoverable.
[Tue Mar 27 15:09:46 2007] [error] [client 10.1.1.12] [ecid: 1174997086:10.1.1.12:5380:6408:195,0] MOD_OC4J_0121: Failed to service request with network worker: OC4J_BI_Forms_15 and it is not recoverable.
[Tue Mar 27 15:09:46 2007] [error] [client 10.1.1.12] [ecid: 1174997086:10.1.1.12:5380:6408:195,0] MOD_OC4J_0013: Failed to call destination: OC4J_BI_Forms's service() to service the request.
Please we need your help
Thanks Suliman

Hi All
any suggestions ....
Thanks

500 - Internal server error hosting Crystal Reports XI Server on IIS 7

Hi. I have just moved a to IIS 7 running in 32 bit mode and despite a few stumbling blocks along the way, it is now up and running. The Crystal report documents output as .pdf format in their own frame with no problems but when I try and output the same reports in html 4.0 format, I get the following error: CrystalDecisions.CrystalReports.Engine.InvalidArgumentException: Invalid export options. Has anyone got any ideas what might be causing this? Any help would be appreciated.
Edited by: foxdeveloper2000 on Dec 10, 2009 6:17 P M

Hi Ludek, I tried the Process Monitor and it doesn't throw up anything obvious as is causing this, neither do the logs. I tried installing Crysyal X1 designer on the server and when I try html preview I get the following message:
HTML Preview Configuration Required
HTML Preview will be enabled when:
You are logged on to Business Objects Enterprise. You can log on using the Repository Explorer
You have entered location of a Report Application Server. You can enter the Report Application Server Location on the Files->Options Dialog, Smart tag and html Preview tab.
Please can someone explain what this means and how I do can get my reports to output in html format.
Many thanks in advance

Internal server error when running report from form

i am getting the following error when I run a report from a form using 9i:
java.lang.NumberFormatException: mgb_5
this is my code:
DECLARE
repid REPORT_OBJECT;
vc_rep VARCHAR2(20);
vc_URL VARCHAR2(100);
vc_rep_job VARCHAR2(10);
BEGIN
repid := find_report_object('rep2');
SET_REPORT_OBJECT_PROPERTY(repid, REPORT_FILENAME,'C:\uni\mdt\cw1\rep2.rdf');
SET_REPORT_OBJECT_PROPERTY(repid, REPORT_EXECUTION_MODE, RUNTIME);
SET_REPORT_OBJECT_PROPERTY(repid, REPORT_COMM_MODE, SYNCHRONOUS);
SET_REPORT_OBJECT_PROPERTY(repid, REPORT_DESTYPE, CACHE);
SET_REPORT_OBJECT_PROPERTY(repid, REPORT_DESFORMAT, 'htmlcss');
SET_REPORT_OBJECT_PROPERTY(repid, REPORT_SERVER,'rep_mgb');
vc_rep := RUN_REPORT_OBJECT(repid);
vc_rep_job := substr(vc_rep,instr(vc_rep,'_')+1);
vc_URL := '/reports/rwservlet/getjobid' ||vc_rep_job||'?server='||get_report_object_property (repid,report_server);
web.show_document(vc_url, '_blank');
END;

Michael,
print out "vc_rep_job" to a message or alert to see if this contains a valid number. If this shows as a valid number try to manually type the access URL into a browser URL field. If this shows then you have a hidden character within your URL.
The PLSQL code looks okay.
Frank

Call to HttpSendRequestSync failed for port 80 with status code 500, text: Internal Server Error

Hi,
I have a sccm 2007 infrastructure with multiple site. from some period of time one site start to have problems after some switches changes.
I try to locate the problem but until now no succes.
Any ideea?
Thks

mp.msi log
Property(S): SystemFolder.BFC13682_FB8F_4455_9724_4DDBBBF713D7 = C:\WINDOWS\system32\
Property(S): X64Perf.BFC13682_FB8F_4455_9724_4DDBBBF713D7 = C:\WINDOWS\system32\CCM\X64Perf\
Property(S): CCMSERVERDATAROOT = d:\sms
Property(S): Incoming.BFC13682_FB8F_4455_9724_4DDBBBF713D7 = d:\sms\CCM\Incoming\
Property(S): Outgoing.BFC13682_FB8F_4455_9724_4DDBBBF713D7 = d:\sms\CCM\Outgoing\
Property(S): CcmSystemVDirName = CCM_System
Property(S): CcmSystemRegVDirName = CCM_System_WindowsAuth
Property(S): CcmSystemAltAuthVDirName = CCM_System_AltAuth
Property(S): System.8D24F0F7_99DC_460C_9DA6_4193612E0D59 = C:\WINDOWS\system32\CCM\ServiceData\System\
Property(S): IA64Dir.181B4E66_9269_4E84_9E55_B6E7B91A7472 = C:\WINDOWS\system32\CCM\IA64\
Property(S): System.181B4E66_9269_4E84_9E55_B6E7B91A7472 = C:\WINDOWS\system32\CCM\ServiceData\System\
Property(S): x64Dir.6E186A08_E33E_4FBC_A39A_E3456945465F = C:\WINDOWS\system32\CCM\x64\
Property(S): System.6E186A08_E33E_4FBC_A39A_E3456945465F = C:\WINDOWS\system32\CCM\ServiceData\System\
Property(S): SMSCACHEDIR = Default
Property(S): SMSCACHEFLAGS = Default
Property(S): DISABLESITEOPT = Default
Property(S): DISABLECACHEOPT = Default
Property(S): SMSCACHESIZE = 5120
Property(S): x64.1A064B3F_A0C0_4EAC_8EE8_5AA5F0B33E3E = C:\WINDOWS\system32\CCM\x64\
Property(S): IA64.15899AB9_39B9_4695_BC16_3CCBF38F7EEB = C:\WINDOWS\system32\CCM\IA64\
Property(S): CCMINSTALLMSMQ = FALSE
Property(S): CCMINSTALLMP = 1
Property(S): ARPSYSTEMCOMPONENT = 1
Property(S): ARPNOREMOVE = 1
Property(S): ARPNOMODIFY = 1
Property(S): CCMENABLELOGGING_Default = FALSE
Property(S): CCMLOGLEVEL_Default = 1
Property(S): CCMLOGMAXSIZE_Default = 2000000
Property(S): CCMLOGMAXHISTORY_Default = 1
Property(S): SecureCustomProperties = CCMENABLELOGGING;CCMLOGLEVEL;CCMLOGMAXHISTORY;CCMLOGMAXSIZE;CCMDEBUGLOGGING;CCMOSINSTALLPATHS;CCMINSTALLMSMQ;CCMINSTALLMP;SMSUPGRADEPRODUCTS;CCMSERVERDATAROOT;SMSUPLEVELPRODUCTS;USESMSPORTS;SMSPORTS;CCMHTTPPORT;SMSSP1COLOCDOWNGRADE;USESMSSSLPORTS;SMSSSLPORTS;SMSSSLSTATE;CCMHTTPSPORT;CCMHTTPSCERTNAME;SMSFWKUPGRADEFROMPREV4BETA2;CCMFWKUPGRADEFROMPREV4BETA2;SMSCWS;CCMSHAREMODE
Property(S): AdminProperties = CCMENABLELOGGING;CCMLOGLEVEL;CCMLOGMAXHISTORY;CCMLOGMAXSIZE;CCMDEBUGLOGGING;CCMOSINSTALLPATHS;CCMINSTALLMSMQ;CCMINSTALLMP;CCMSERVERDATAROOT;CCMALLOWSILENTREBOOT;CCMHTTPPORT;CCMHTTPSPORT;CCMHTTPSCERTNAME;SMSCWS
Property(S): CcmDefaultPolicyAuthorityPriority = 10
Property(S): SmsDetectColocationDowngrade_ErrorMessage = A newer version of the Configuration Manager Client is installed. Cannot continue installing this version of the management point.
Property(S): ButtonText_Next = &Next >
Property(S): ButtonText_Back = < &Back
Property(S): ButtonText_Cancel = &Cancel
Property(S): ButtonText_Finish = &Finish
Property(S): ButtonText_Install = &Install
Property(S): ButtonText_Close = &Close
Property(S): ButtonText_OK = &OK
Property(S): ButtonText_Abort = &Abort
Property(S): ButtonText_Ignore = &Ignore
Property(S): ButtonText_No = &No
Property(S): ButtonText_Yes = &Yes
Property(S): ButtonText_Retry = &Retry
Property(S): ButtonText_Exit = &Exit
Property(S): FilesInUse_Info = Setup has detected that it needs to update some files that are currently in use by other processes.
To prevent having to reboot the machine, please close the following applications:
Property(S): DefaultUIFont = DefaultDlgFont
Property(S): DialogBox_Title = SMS Management Point Setup
Property(S): WelcomeDialog_Info = This will install the Systems Management Server Management Point.
Property(S): InstallDialog_Title = Install
Property(S): InstallDialog_SubTitle = The product is now ready to install
Property(S): InstallDialog_Info = Click Next to proceed.
Property(S): ProgressDialog_Title = Please Wait
Property(S): ProgressDialog_SubTitle = Setup is configuring your system.
Property(S): CompleteDialog_Title = Setup Complete
Property(S): CompleteDialog_SubTitle = Setup has finished updating your system.
Property(S): CompleteDialog_Info = Setup was successful.
Property(S): UserExitDialog_Title = Setup Aborted
Property(S): UserExitDialog_SubTitle = Setup was cancelled
Property(S): UserExitDialog_Info = The SMS Management Point setup was cancelled.
Property(S): InstallErrorDialog_Title = Setup Aborted
Property(S): InstallErrorDialog_SubTitle = Setup failed
Property(S): InstallErrorDialog_Info = Setup encountered an error and could not continue.
Property(S): SystemFolder.1114972D_590D_4AB6_BA2E_779928CEDCC2 = C:\WINDOWS\system32\
Property(S): X64Perf.1114972D_590D_4AB6_BA2E_779928CEDCC2 = C:\WINDOWS\system32\CCM\X64Perf\
Property(S): CcmDefaultPolicyAuthority = SMS:MP:Default:{B391E30E-C8BD-41FC-8B8C-540C4365DBE0}
Property(S): MPVDirRoot.67022EC1_A401_46E9_91FC_2DF2ED04CF15 = C:\WINDOWS\system32\CCM\SMS_MP\
Property(S): x64.0A840968_9A21_4DA4_A2B3_06C6AEAA2EC9 = C:\WINDOWS\system32\CCM\x64\
Property(S): MPVDirRoot.0A840968_9A21_4DA4_A2B3_06C6AEAA2EC9 = C:\WINDOWS\system32\CCM\SMS_MP\
Property(S): IA64.41483201_CB1F_4581_8423_CA84BCFA8A59 = C:\WINDOWS\system32\CCM\IA64\
Property(S): MPVDirRoot.41483201_CB1F_4581_8423_CA84BCFA8A59 = C:\WINDOWS\system32\CCM\SMS_MP\
Property(S): Res1033.0EACD2EE_412B_4985_9727_96BC217AABD8 = C:\WINDOWS\system32\CCM\1033\
Property(S): Res1033.4CB41E5B_59DE_4D09_98C5_332377961F73 = C:\WINDOWS\system32\CCM\1033\
Property(S): ProductState = -1
Property(S): PackagecodeChanging = 1
Property(S): USESMSPORTS = TRUE
Property(S): SMSPORTS = 80
Property(S): USESMSSSLPORTS = TRUE
Property(S): SMSSSLPORTS = 443
Property(S): USESMSSSL = TRUE
Property(S): SMSSSLSTATE = 0
Property(S): CCMENABLELOGGING = TRUE
Property(S): CCMLOGLEVEL = 1
Property(S): CCMLOGMAXSIZE = 1000000
Property(S): CCMLOGMAXHISTORY = 1
Property(S): CURRENTDIRECTORY = D:\sms\bin\i386
Property(S): CLIENTUILEVEL = 3
Property(S): CLIENTPROCESSID = 4972
Property(S): VersionDatabase = 110
Property(S): VersionMsi = 3.01
Property(S): VersionNT = 502
Property(S): WindowsBuild = 3790
Property(S): ServicePackLevel = 2
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 3
Property(S): WindowsFolder = C:\WINDOWS\
Property(S): WindowsVolume = C:\
Property(S): System16Folder = C:\WINDOWS\system\
Property(S): RemoteAdminTS = 1
Property(S): TempFolder = C:\WINDOWS\TEMP\
Property(S): ProgramFilesFolder = C:\Program Files\
Property(S): CommonFilesFolder = C:\Program Files\Common Files\
Property(S): AppDataFolder = C:\WINDOWS\system32\config\systemprofile\Application Data\
Property(S): FavoritesFolder = C:\WINDOWS\system32\config\systemprofile\Favorites\
Property(S): NetHoodFolder = C:\WINDOWS\system32\config\systemprofile\NetHood\
Property(S): PersonalFolder = C:\WINDOWS\system32\config\systemprofile\My Documents\
Property(S): PrintHoodFolder = C:\WINDOWS\system32\config\systemprofile\PrintHood\
Property(S): RecentFolder = C:\WINDOWS\system32\config\systemprofile\Recent\
Property(S): SendToFolder = C:\WINDOWS\system32\config\systemprofile\SendTo\
Property(S): TemplateFolder = C:\Documents and Settings\All Users\Templates\
Property(S): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\
Property(S): LocalAppDataFolder = C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\
Property(S): MyPicturesFolder = C:\WINDOWS\system32\config\systemprofile\My Documents\My Pictures\
Property(S): AdminToolsFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\
Property(S): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Property(S): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\
Property(S): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\
Property(S): DesktopFolder = C:\Documents and Settings\All Users\Desktop\
Property(S): FontsFolder = C:\WINDOWS\Fonts\
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): Intel = 15
Property(S): PhysicalMemory = 4095
Property(S): VirtualMemory = 5202
Property(S): AdminUser = 1
Property(S): LogonUser = SYSTEM
Property(S): UserSID = S-1-5-18
Property(S): UserLanguageID = 1033
Property(S): ComputerName = CCAZ341
Property(S): SystemLanguageID = 6153
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 19
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 15:42:16
Property(S): Date = 4/9/2014
Property(S): MsiNetAssemblySupport = 2.0.50727.42
Property(S): MsiWin32AssemblySupport = 5.2.3790.3959
Property(S): RedirectedDllSupport = 2
Property(S): Privileged = 1
Property(S): USERNAME = TGAdmin
Property(S): COMPANYNAME = Teagasc
Property(S): DATABASE = C:\WINDOWS\Installer\15b9a.msi
Property(S): OriginalDatabase = d:\sms\bin\i386\mp.msi
Property(S): UILevel = 2
Property(S): ACTION = INSTALL
Property(S): SMSCWSADSPATH = IIS://LocalHost/W3SVC/1
Property(S): CCMSHAREMODE = 1
Property(S): IISAnonymousUserAccount = IUSR_CCAZ341
Property(S): ROOTDRIVE = E:\
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 21613138
Property(S): PrimaryVolumeSpaceRequired = 29783
Property(S): PrimaryVolumeSpaceRemaining = 21583355
Property(S): INSTALLLEVEL = 1
Property(S): CcmAdministratorsGroupName = Administrators
Property(S): CcmUsersGroupName = Users
Property(S): CcmCreatorOwnerAccountName = CREATOR OWNER
Property(S): PrimaryVolumePath = C:
Property(S): SOURCEDIR = d:\sms\bin\i386\
Property(S): SourcedirProduct = {B391E30E-C8BD-41FC-8B8C-540C4365DBE0}
Property(S): CCMHTTPSPORT = 443
Property(S): CCMHTTPSSTATE = 0
Property(S): CCMHTTPPORT = 80
Property(S): ProductToBeRegistered = 1
MSI (s) (44:D4) [15:42:16:906]: Note: 1: 1708
MSI (s) (44:D4) [15:42:16:906]: Product: SMS Management Point -- Installation operation failed.
MSI (s) (44:D4) [15:42:16:906]: Cleaning up uninstalled install packages, if any exist
MSI (s) (44:D4) [15:42:16:906]: MainEngineThread is returning 1603
MSI (s) (44:C0) [15:42:17:015]: Destroying RemoteAPI object.
MSI (s) (44:F8) [15:42:17:015]: Custom Action Manager thread ending.
=== Logging stopped: 4/9/2014 15:42:16 ===
MSI (c) (6C:F0) [15:42:17:015]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (6C:F0) [15:42:17:031]: MainEngineThread is returning 1603
=== Verbose logging stopped: 4/9/2014 15:42:17 ===

500 Internal Server Error in Download File

Help , i am creating one Download file Run Exception!! <BR>
<HR>
<table border="0" cellspacing="0" cellpadding="0" width="100%">
<tr bgcolor="#FFFFFF">
<td align="left" colspan="3" height="48" style="font-size:14pt;color:#666666">500 &nbsp Internal Server Error</td>
</tr>
</table>
<br>
<div style="font-size:12pt;font-weight:bold">
Failed to process request. Please contact your system administrator.
</div>
<br>
<table border="0" cellpadding="3" cellspacing="0" width="100%" style="font-size:12pt;font-weight:bold;color:#FFFFFF;background-color:#3F73A3;padding-left:6px;clear:left;margin-bottom:2px;"><tbody><tr><td>Error Summary</td></tr></tbody></table>
<p>While processing the current request, an exception occured which could not be handled by the application or the framework.
<p>If the information contained on this page doesn't help you to find and correct the cause of the problem, please contact your system administrator.
To facilitate analysis of the problem, keep a copy of this error page.
Hint: Most browsers allow to select all content, copy it and then paste it into an empty document (e.g. email or simple text file).
<p>
<table border="0" cellpadding="3" cellspacing="0" width="100%" style="font-size:8pt;font-weight:bold;color:#000000;background-color:#A1A1A1;padding-left:6px;clear:left;margin-bottom:2px;"><tbody><tr><td>Root Cause</td></tr></tbody></table>
The initial exception that caused the request to fail, was:<br>
<br>
<div style="font-size:8pt;color:#FF0000">
com.sap.tc.webdynpro.services.exceptions.PDFDocumentCreationException: ../../local/Call_RfcPrintGr/App/~wd_key2_1282096396526/Error+PDF.pdf?sap-wd-download=1&sap-wd-dl_behaviour=1&sap-wd-cltwndid=5e0b24a1aa6b11dfbd1b00215e736cac&sap-wd-appwndid=5e0b24a2aa6b11dfa4c900215e736cac&sap-wd-norefresh=X
</div>
<br>
    at com.sap.tc.webdynpro.clientserver.uielib.adobe.impl.InteractiveForm.afterHandleActionEvent(InteractiveForm.java:407)<br>
    at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.afterApplicationModification(ClientApplication.java:1132)<br>
    at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.afterApplicationModification(ClientComponent.java:895)<br>
    at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doRespond(WindowPhaseModel.java:573)<br>
    at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:152)<br>
    ... 25 more<br>
<br>
<p>See <a href="#exceptionchain">full exception chain</a> for details.
<br>
<br>
<table border="0" cellpadding="3" cellspacing="0" width="100%" style="font-size:12pt;font-weight:bold;color:#FFFFFF;background-color:#3F73A3;padding-left:6px;clear:left;margin-bottom:2px;"><tbody><tr><td>Correction Hints</td></tr></tbody></table>

<p>
<b>PDF Document Render Exception.</b></br></br>Please check the following:<ul><li>Template file is not corrupted.</li><li>Data being passed is a vaild XML.</li><li>You have configured the web service client proxy properly.</li><li>Adobe Document Service (ADS) is configured properly (follow the configuration guide available at <a href="https://service.sap.com/instguides">SAP service market place</a> to check with all the supported configuration options).</li></ul></br>If the problem still persists, report it to us. We need the following information to investigate the problem further:<ul><li>Click <a href="../../local/Call_RfcPrintGr/App/~wd_key2_1282096396526/Error+PDF.pdf?sap-wd-download=1&sap-wd-dl_behaviour=1&sap-wd-cltwndid=5e0b24a1aa6b11dfbd1b00215e736cac&sap-wd-appwndid=5e0b24a2aa6b11dfa4c900215e736cac&sap-wd-norefresh=X"><b>here to download the error pdf</b></a> that has been generated instead of the actual pdf. This is an important document to analyse the problem further.</li><li>Follow the steps below to get the system information where web dynpro is running:<ul><li>Go to : http://host:port/sap/monitoring/SystemInfo</li><li>Log on as Administrator user.</li><li>Click on link <i>all components...</i> there. This will take you to the system information page that lists the version information of all the componenets installaed on your server.</li><li>Save this entire page (containing the version information of all the componenets installed on your server)</li></ul></li><li>Follow SAP notes mentioned below to get the trace files for web dynpro and ADS. Then run your application again. Get the <strong>latest updated</strong> trace files from the server. If webdynpro and ADS are not running on the same server, then you need to turn on the tracer for the respective servers:<ul><li>#742674 to turn on the web dynpro trace on the server where web dynpro is running.</li><li>#846610 to turn on the ADS trace on the server where ADS is running.</li></ul></li>
<p><i>Note: the above hints are only a guess. They are automatically derived from the exception that occurred
and therefore can't be guaranteed to address the original problem in all cases.</i>
<br>
<br>
<table border="0" cellpadding="3" cellspacing="0" width="100%" style="font-size:12pt;font-weight:bold;color:#FFFFFF;background-color:#3F73A3;padding-left:6px;clear:left;margin-bottom:2px;"><tbody><tr><td>System Environment</td></tr></tbody></table>
<table border="0" cellpadding="3" cellspacing="0" width="100%" style="font-size:8pt;font-weight:bold;color:#000000;background-color:#A1A1A1;padding-left:6px;clear:left;margin-bottom:2px;"><tbody><tr><td>Client</td></tr></tbody></table>
<table border="0" cellpadding="3" cellspacing="1" style="font-size:8pt;color:#333333;background-color:#DCE3EC;float:left;margin-bottom:2px"><tbody>
<tbody><tr><td style="background-color:#FFFFFF">Web Dynpro Client Type</td><td style="background-color:#FFFFFF">HTML Client</td></tr>
<tr><td style="background-color:#FFFFFF">User agent</td><td style="background-color:#FFFFFF">Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.126 Safari/533.4</td></tr>
<tr><td style="background-color:#FFFFFF">Version</td><td style="background-color:#FFFFFF">null</td></tr>
<tr><td style="background-color:#FFFFFF">DOM version</td><td style="background-color:#FFFFFF">null</td></tr>
<tr><td style="background-color:#FFFFFF">Client Type</td><td style="background-color:#FFFFFF">safari</td></tr>
<tr><td style="background-color:#FFFFFF">Client Type Profile</td><td style="background-color:#FFFFFF">nn7</td></tr>
<tr><td style="background-color:#FFFFFF">ActiveX</td><td style="background-color:#FFFFFF">disabled</td></tr>
<tr><td style="background-color:#FFFFFF">Cookies</td><td style="background-color:#FFFFFF">enabled</td></tr>
<tr><td style="background-color:#FFFFFF">Frames</td><td style="background-color:#FFFFFF">enabled</td></tr>
<tr><td style="background-color:#FFFFFF">Java Applets</td><td style="background-color:#FFFFFF">enabled</td></tr>
<tr><td style="background-color:#FFFFFF">JavaScript</td><td style="background-color:#FFFFFF">enabled</td></tr>
<tr><td style="background-color:#FFFFFF">Tables</td><td style="background-color:#FFFFFF">enabled</td></tr>
<tr><td style="background-color:#FFFFFF">VB Script</td><td style="background-color:#FFFFFF">enabled</td></tr>
</tbody></table>
<table border="0" cellpadding="3" cellspacing="0" width="100%" style="font-size:8pt;font-weight:bold;color:#000000;background-color:#A1A1A1;padding-left:6px;clear:left;margin-bottom:2px;"><tbody><tr><td>Server</td></tr></tbody></table>
<table border="0" cellpadding="3" cellspacing="1" style="font-size:8pt;color:#333333;background-color:#DCE3EC;float:left;margin-bottom:2px"><tbody>
<tbody><tr><td style="background-color:#FFFFFF">Web Dynpro Runtime</td><td style="background-color:#FFFFFF">Vendor: SAP, build ID: 7.0104.20090324111057.0000 (release=NW701_04_REL, buildtime=2009-06-12:08:35:57[UTC], changelist=58858, host=pwdfm106), build date: Fri Aug 28 14:10:00 CST 2009</td></tr>
<tr><td style="background-color:#FFFFFF">J2EE Engine</td><td style="background-color:#FFFFFF">7.01   PatchLevel 58805.</td></tr>
<tr><td style="background-color:#FFFFFF">Java VM</td><td style="background-color:#FFFFFF">Java HotSpot(TM) 64-Bit Server VM, version:1.4.2_17-b06, vendor: Sun Microsystems Inc.</td></tr>
<tr><td style="background-color:#FFFFFF">Operating system</td><td style="background-color:#FFFFFF">Windows 2003, version: 5.2, architecture: amd64</td></tr>
</tbody></table>
<table border="0" cellpadding="3" cellspacing="0" width="100%" style="font-size:8pt;font-weight:bold;color:#000000;background-color:#A1A1A1;padding-left:6px;clear:left;margin-bottom:2px;"><tbody><tr><td>Session & Other</td></tr></tbody></table>
<table border="0" cellpadding="3" cellspacing="1" style="font-size:8pt;color:#333333;background-color:#DCE3EC;float:left;margin-bottom:2px"><tbody>
<tbody><tr><td style="background-color:#FFFFFF">Session Locale</td><td style="background-color:#FFFFFF">zh_TW</td></tr>
<tr><td style="background-color:#FFFFFF">Time of Failure</td><td style="background-color:#FFFFFF">Wed Aug 18 09:53:16 CST 2010 (Java Time: 1282096396526)</td></tr>
</tbody></table>
<table border="0" cellpadding="3" cellspacing="0" width="100%" style="font-size:8pt;font-weight:bold;color:#000000;background-color:#A1A1A1;padding-left:6px;clear:left;margin-bottom:2px;"><tbody><tr><td>Web Dynpro Code Generation Infos</td></tr></tbody></table>
<table border="0" cellpadding="3" cellspacing="1" style="font-size:8pt;color:#333333;background-color:#DCE3EC;float:left;margin-bottom:2px"><tbody><thead><tr><td colspan="2">local/Call_RfcPrintGr</td></tr></thead>
<tbody><tr><td style="background-color:#FFFFFF">SapDictionaryGenerationCore</td><td style="background-color:#FFFFFF">7.0017.20061002105236.0000 (release=645_VAL_REL, buildtime=2008-09-17:13:01:31[UTC], changelist=419377, host=PWDFM101.wdf.sap.corp)</td></tr>
<tr><td style="background-color:#FFFFFF">SapDictionaryGenerationTemplates</td><td style="background-color:#FFFFFF">(unknown)</td></tr>
<tr><td style="background-color:#FFFFFF">SapGenerationFrameworkCore</td><td style="background-color:#FFFFFF">7.0017.20060719095755.0000 (release=645_VAL_REL, buildtime=2008-09-17:12:48:53[UTC], changelist=411255, host=PWDFM101.wdf.sap.corp)</td></tr>
<tr><td style="background-color:#FFFFFF">SapIdeWebDynproCheckLayer</td><td style="background-color:#FFFFFF">7.0017.20080801093115.0000 (release=645_VAL_REL, buildtime=2008-09-17:13:07:06[UTC], changelist=495367, host=PWDFM101.wdf.sap.corp)</td></tr>
<tr><td style="background-color:#FFFFFF">SapMetamodelCommon</td><td style="background-color:#FFFFFF">7.0017.20061002105432.0000 (release=645_VAL_REL, buildtime=2008-09-17:12:49:40[UTC], changelist=419384, host=PWDFM101.wdf.sap.corp)</td></tr>
<tr><td style="background-color:#FFFFFF">SapMetamodelCore</td><td style="background-color:#FFFFFF">7.0017.20061002105432.0000 (release=645_VAL_REL, buildtime=2008-09-17:12:49:34[UTC], changelist=419384, host=PWDFM101.wdf.sap.corp)</td></tr>
<tr><td style="background-color:#FFFFFF">SapMetamodelDictionary</td><td style="background-color:#FFFFFF">7.0017.20060719095619.0000 (release=645_VAL_REL, buildtime=2008-09-17:12:58:48[UTC], changelist=411251, host=PWDFM101.wdf.sap.corp)</td></tr>
<tr><td style="background-color:#FFFFFF">SapMetamodelWebDynpro</td><td style="background-color:#FFFFFF">7.0017.20080801093120.0000 (release=645_VAL_REL, buildtime=2008-09-17:13:03:59[UTC], changelist=495368, host=PWDFM101.wdf.sap.corp)</td></tr>
<tr><td style="background-color:#FFFFFF">SapWebDynproGenerationCTemplates</td><td style="background-color:#FFFFFF">7.0017.20080829103545.0000 (release=645_VAL_REL, buildtime=2008-09-17:13:16:41[UTC], changelist=499141, host=pwdfm101)</td></tr>
<tr><td style="background-color:#FFFFFF">SapWebDynproGenerationCore</td><td style="background-color:#FFFFFF">7.0017.20080801093115.0000 (release=645_VAL_REL, buildtime=2008-09-17:13:07:12[UTC], changelist=495367, host=PWDFM101.wdf.sap.corp)</td></tr>
<tr><td style="background-color:#FFFFFF">SapWebDynproGenerationTemplates</td><td style="background-color:#FFFFFF">7.0017.20080829103545.0000 (release=645_VAL_REL, buildtime=2008-09-17:13:16:41[UTC], changelist=499141, host=pwdfm101)</td></tr>
</tbody></table>
<table border="0" cellpadding="3" cellspacing="1" style="font-size:8pt;color:#333333;background-color:#DCE3EC;float:left;margin-bottom:2px"><tbody><thead><tr><td colspan="2">sap.com/tcwddispwda</td></tr></thead>
<tbody><tr><td style="background-color:#FFFFFF">No information available</td><td style="background-color:#FFFFFF">null</td></tr>
</tbody></table>
<table border="0" cellpadding="3" cellspacing="1" style="font-size:8pt;color:#333333;background-color:#DCE3EC;float:left;margin-bottom:2px"><tbody><thead><tr><td colspan="2">sap.com/tcwdcorecomp</td></tr></thead>
<tbody><tr><td style="background-color:#FFFFFF">No information available</td><td style="background-color:#FFFFFF">null</td></tr>
</tbody></table>
<br>
<br>
<table border="0" cellpadding="3" cellspacing="0" width="100%" style="font-size:12pt;font-weight:bold;color:#FFFFFF;background-color:#3F73A3;padding-left:6px;clear:left;margin-bottom:2px;"><tbody><tr><td>Detailed Error Information</td></tr></tbody></table>
<a name="exceptionchain">
<table border="0" cellpadding="3" cellspacing="0" width="100%" style="font-size:8pt;font-weight:bold;color:#000000;background-color:#A1A1A1;padding-left:6px;clear:left;margin-bottom:2px;"><tbody><tr><td>Detailed Exception Chain</td></tr></tbody></table>
</a>
<pre>
com.sap.tc.webdynpro.clientserver.adobe.pdfdocument.base.core.PDFDocumentRuntimeException: Failed to UPDATEDATAINPDF
     at com.sap.tc.webdynpro.clientserver.uielib.adobe.impl.InteractiveForm.afterHandleActionEvent(InteractiveForm.java:420)
     at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.afterApplicationModification(ClientApplication.java:1132)
     at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.afterApplicationModification(ClientComponent.java:895)
     at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doRespond(WindowPhaseModel.java:573)
     at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:152)
     at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)
     at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)
     at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:321)
     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:713)
     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:666)
     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)
     at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)
     at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
     at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doGet(DispatcherServlet.java:46)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Caused by: com.sap.tc.webdynpro.services.exceptions.PDFDocumentCreationException: ../../local/Call_RfcPrintGr/App/~wd_key2_1282096396526/Error+PDF.pdf?sap-wd-download=1&sap-wd-dl_behaviour=1&sap-wd-cltwndid=5e0b24a1aa6b11dfbd1b00215e736cac&sap-wd-appwndid=5e0b24a2aa6b11dfa4c900215e736cac&sap-wd-norefresh=X
     at com.sap.tc.webdynpro.clientserver.uielib.adobe.impl.InteractiveForm.afterHandleActionEvent(InteractiveForm.java:407)
     ... 29 more
</pre>
</div>
</div>

Internal server error while connecting SAP's customer financial fact sheet with iOS device

Hi all,
I am trying to connect SAP's customer financial fact sheet latest ( version 3.7) with iOS phone/iPAD (version 7.1) but it shows internal server error,
when trying to connect Neither "Gateway (direct)" nor "SMP Cloud" enabled with port 80/443.
On other hand my android devices with this app is working ok.
Trace Log is below:
2014-09-11 11:27:58.298 Debug Communication error: Error Domain=HTTPRequestErrorDomain Code=11 "INTERNAL SERVER ERROR" UserInfo=0x15eef620 {NSLocalizedDescription=INTERNAL SERVER ERROR}
2014-09-11 11:27:58.295 Debug Request http://server:8010/url t finished with error Error Domain=HTTPRequestErrorDomain Code=11 "INTERNAL SERVER ERROR" UserInfo=0x15eef620 {NSLocalizedDescription=INTERNAL SERVER ERROR}
response <?xml version="1.0" encoding="utf-8"?><error xmlns:xsi="http://www.w3.org/2001/XMLSchema-Instance"><code>HTTP/500/E/Internal Server Error</code><message> Call of service /sap/opu/odata/sap/fincustfactsheet terminated because of an error. The following error text was processed in system NQT : The ASSERT condition was violated.The error occurred on the application server . The termination type was: RABAX_STATE.If the termination type is RABAX_STATE, you will find more information on the cause of termination in system NQT in transaction ST22. If the termination type is ABORT_MESSAGE_STATE, you will find more information on the cause of termination on the application server in transaction SM21. If the termination type is ERROR_MESSAGE_STATE, you can search for further information in the trace file for the work process in transaction ST11 on the application server . You may also need to analyze the trace files of other work processes. If you do not yet have a user ID, contact your system adminmistrator. </message></error>
2014-09-11 11:27:58.286 Debug [ERROR] 500:INTERNAL SERVER ERROR/Location:-[ODPRequest startSynchronous] + 1427
2014-09-11 11:27:56.239 Debug DE:Using SUP Manual User
2014-09-11 11:27:56.238 Debug DE:Get svcDoc URL http://server:8010/url
2014-09-11 11:27:56.216 Debug DE:startSAPODataRequest CompanyCodeCollection
2014-09-11 11:27:56.204 Debug DE:SAPODataAccess dealloc CompanyCodeCollection
2014-09-11 11:27:56.198 Debug DE:CustomerCardsViewController refresh
2014-09-11 11:27:52.600 Debug Logging/Tracing on
2014-09-11 11:27:19.792 Debug Communication error: Error Domain=HTTPRequestErrorDomain Code=11 "INTERNAL SERVER ERROR" UserInfo=0x193f3060 {NSLocalizedDescription=INTERNAL SERVER ERROR}
2014-09-11 11:27:19.787 Debug Request http://server:8010/url finished with error Error Domain=HTTPRequestErrorDomain Code=11 "INTERNAL SERVER ERROR" UserInfo=0x193f3060 {NSLocalizedDescription=INTERNAL SERVER ERROR}
response <?xml version="1.0" encoding="utf-8"?><error xmlns:xsi="http://www.w3.org/2001/XMLSchema-Instance"><code>HTTP/500/E/Internal Server Error</code><message> Call of service /sap/opu/odata/sap/fincustfactsheet terminated because of an error. The following error text was processed in system NQT : The ASSERT condition was violated.The error occurred on the application server. The termination type was: RABAX_STATE.If the termination type is RABAX_STATE, you will find more information on the cause of termination in system NQT in transaction ST22. If the termination type is ABORT_MESSAGE_STATE, you will find more information on the cause of termination on the application server in transaction SM21. If the termination type is ERROR_MESSAGE_STATE, you can search for further information in the trace file for the work process in transaction ST11 on the application server . You may also need to analyze the trace files of other work processes. If you do not yet have a user ID, contact your system adminmistrator. </message></error>
2014-09-11 11:27:19.768 Debug [ERROR] 500:INTERNAL SERVER ERROR/Location:-[ODPRequest startSynchronous] + 1427
2014-09-11 11:27:12.717 Debug timeout
2014-09-11 11:27:12.681 Debug timeintervalinminutes: 23506917 timeoutInterval: 0
2014-09-11 11:27:12.679 Debug applicationGoesToForeground
Can anyone help me how to troubleshoot this error?
Any help will be highly appreciated.
Thanks
Mahesh

are these LUNs shared or standalone?
I don't think it's really wise to have more than one DSM on the same server, so you're mixing the EVA and 3par DSMs and on 2003...
other than ensuring that HBA firmware and drivers are all up to date and DMS drivers are at the latest, not much else you can do from the host side...maybe update the storport.sys driver to the latest for that OS
are you sure that the HBAs are in fact supported/compatible with both storage back-ends? what about their driver/firmware/DSM versions - some SANs are very picky when it comes to this stuff, check the interop matrixes to find out
overall, if you don't need SAN connection to one of these storage back-ends, I suggest you get rid of it and its DSM

500 SAP Internal Server Error, in WD report while launching SC in SRM 7.01

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