(-5000) error message when trying to update my iPhone 3Gs
I keep getting "An error (-5000) occurred when backing up this iPhone". My iPhone is a 3Gs, what can I do to fix this?
Thx.
Yes.
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I received an error message when trying to update my iphone, is it ok to uplug the iphone from the computer
Yes.
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Error message when trying to update my world or anyof my applications
I receive an error message when trying to update any of my applications. Example facebook, my world..etc...
Error 40820 try laterHi and Welcome to the Community!
While normally it is much more accurate to search with the accurate and complete error message, including all punctuation and error codes, in your case here is a KB that discusses that error:
KB28188"BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again. (Error id: 40820) " error is displayed when opening App World on the BlackBerry smartphone
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"
Hello chae84swangin,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M. -
macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
I only have 1 apple ID and the same was used to set up this early 2011 macbook pro and iPhoto app. I don't want to loose out on any photos. I tried logging out of app store and back in but no luck. PLEEAASEE HELPP!!!
This problem has been reported by quite a few forum members, who skipped the update to iPhoto 9.5.1 while running Mavericks. In that case try to purchase iPhoto again instead of updating.
After making your backup try the following:
Uninstall iPhoto by deleting it from the applications folder, but do not empty the Trash.
Launch the App Store, click the "Store" menu, and sign in with your AppleID.
Open the main page of the App Store and search for iPhoto.
If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
If it is not showing as free, there is no help but contacting the App Store Support, as Niel pointed out: http://www.apple.com/support/mac/app-store/contact/ -
On My Mac Pro Getting an unknown error message when trying to update apps
On My Mac Pro Getting an unknown error message when trying to update apps To Perchase Mountain Lion
Try signing out of your account, restart the iPad and then sign in again and see if that works for you.
Settings>Store>Apple ID - tap your ID and sign out.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Sign in again -Settings>Store>Apple ID - sign in.
If that doesn't work either, reset your iPad and see if that helps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
I keep getting the following message when trying to update my iPhone: An error occurred while backing up this iPhone (-402636798) Help
You can not create an iCloud account on a PC, you may create one on an iPad, iPhone or a Mac
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I continue to get an error 37 message when trying to restore my iphone 3GS which crashed after trying to upload the last update. Does anyone else have this problem?
Did you manage to fix the issue?
I have exactly the same issue as described above : I installed the update 5.1.1 on my iphone 3GS and since then, I can not turn it on anymore. In Itunes, I get an error 37 when I am doing a restauration and it stops.
This error has nothing to do with firewall : I tried to restore the phone on several computers, including in an Apple reseller and it did not work anywhere.
I spent several hours on phone with the hotline from Apple which arrived to the conclusion that it is a hardware issue, but the phone was working perfectly fine until I installed this update! -
TS3694 keep geting error code 1015 when trying to update my iphone 3gs any tips to sort it out
keep geting error code 1015 when trying to update my iphone 3gs any tips to sort it out
https://discussions.apple.com/message/19425288#19425288
https://discussions.apple.com/message/18882000#18882000
https://discussions.apple.com/message/18526759#18526759
http://support.apple.com/kb/TS3694?viewlocale=en_US
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
There is not much you can do, sorry -
I'm getting this problem when trying to update my iphone 3gs it says that the iphone software could not be contacted and I went on youtube got some advise to go into my hard drive to fix the error I have nothing in my host file please help me if you can this is all new to me.
Read this: iOS 4: Updating your device to iOS 5 or later
... oh I think it is a 3gs or a 3
This makes a difference. What does it say in Settings > General > About? -
i keep getting an error message when trying to sync my iphone in itunes, "duplicate file name specified." Anyone have any help? Please??
You can try going to iTunes with your device connected, select your device, then click view, show duplicate items
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previously used overdrive media console to download audio books now i get an error message when trying to sync to iphone 4 after upgrading to 10.5 itunes and 5.0 on iphone unable to download audiobook states cannot play on iphone and does not convert
previously used overdrive media console to download audio books now i get an error message when trying to sync to iphone 4 after upgrading to 10.5 itunes and 5.0 on iphone unable to download audiobook states cannot play on iphone and does not convert
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Error message when trying to update
error message when trying to update
And that message is exactly what? What system? What update? You need to be a lot more specific and provide more info.
Mylenium -
I keep getting "the network connection could not be established" message when trying to update my iPad, iPad2 and iPhone4 devices using either my iMac or MacBook. The Macs and iOS devices are apparently working correctly otherwise. Problem started about a day ago when I connected one of the iPads to my iMac and iTunes notified my of an update for the device. I tried and got the above message. Tryied other iPad2 and iPhone4 and get the same message. Also, get same message when trying to update using the MacBook. My system SW is 10.7.3 on the iMac and 10.6.8 on MacBook. iTunes is version 10.6. Have gone thru the check list of things to check and have re-started. Would appreciate any ideas. Thanks.
Another user named Springbk posted a fix that worked for me as I was having the same problem today:
I Changed my DNS settings to OpenDNS
On a Mac go to SYSTEM PREFERENCES>NETWORK>ADVACED>DNS
change DNS by adding ( + )
208.67.222.222
then
208.67.220.220
click okay/apply after. then try the update. after the update, just delete the two open DNS server numbers. should revert back to your old one. -
Has anyone else gotten an error message whne trying to update to ios 6 through iphone for itunes?
Uninstall iTunes, and go to http://support.apple.com/kb/DL1577 and get the 64 bit version.
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