5002 Error ... Help!

I downloaded iTunes 7 and I can't seem to get the Shopping Cart to open. I reads, "Can't open ... iTunes store problem ... Error 5002 ... try again."
Anyone know what I should do now?

Hello, I just solved my "Error 5200" problem by following these instructions to repair the permissions of the iTunes Music Folder:
http://docs.info.apple.com/article.html?artnum=93069
I hope this helps other people!

Similar Messages

  • Getting 5002 error

    Getting 5002 error, seems like others are not able to download or update either.

    Exactly the same here (though iMac instead of Mac Pro!) - have seen advice elsewhere to repair and/or manually reset permissions on iTunes Music folder but this didn't help.
    I remember it happening ages ago when we still had Shopping Carts, but I can't see how to fix it this time. I can only assume it's something to do with the possible iCloud links for this coming Monday...?
    One other piece of advice suggested removing any apps with blank icons (of which I have several - presumably indicating that the files are corrupted?) but I'm unwilling to do this as some of these are no longer available for fresh download...?

  • Machines can't connect "-5002" error

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  • 5002 - Error In itunes Store - Try Again Later?

    New to iTunes, Windows7 - Logging in to iTunes Store - I get 5002 error.  Should I just do what's suggested and "Try again later" ?  My Apple ID is good on the website and I was able to change my password, rebooted my computer and even obtained this support forum id. I just keep getting the 5002 error when logging in to the iTunes store.  Help !

    So you already followed these steps?
    This alert is often the result of an issue with verifying your billing.
    Quit iTunes.
    Open iTunes.
    Test the issue.
    If it persists, sign in to store.apple.com using your iTunes account
    Click on Change account information
    Modify or remove your credit card information.
    Click Continue.
    Test the issue.
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  • What is the 5002 error on itunes called

    hi i wanted to watch Captian America The First Avenger on my ipod touch 4th generation, and i was following tyhe steps and a tab came up and it said that a 5002 error occured and said to try agian later; So i could not download my video.  If you could help me that woulde be grat.

    knarfrh60 wrote:
    Really? Funny!
    What is funny? I searched Google for that error and easily found what webkit2webprocess is.

  • Anyone getting a 5002 Error when trying to Download a Tv show or Movie?

    I am getting a 5002 error any time I attempt to download a movie or tv show right now, at 11:50pm Pacific Standard time on December 15th.....anyone else gettting this......I can download music but not tv/movie...????

    Found this post (still seems weird we are all having this error at the same time):
    “We could not complete your Music Store request. An unknown error ocurred (5002). There was an error in the Music Store. Please try again later.”
    I emailed iTMS support about it and received the following reply:
    Dear Richard,
    Thank you for contacting the iTunes Music Store.
    I sincerely apologize for any inconvenience this Error 5002 issue may have caused. Please note that it was necessary to clear the contents of your shopping cart to resolve the issue you have been experiencing.
    It seems like one of the songs you are trying to purchase is in the middle of being modified and is unable to be purchased at this time. So this is preventing you from checking out and giving you this error code. What we recommend you doing on this particular order would be to add one
    or two items time, checking the cart after each item. When the cart shows that error “5002” we have found our song that is being modified. When you find this song we would appreciate it if you would report back to us which song is giving you this error. From there we can take appropriate actions to getting this fixed.
    Thank you for being an iTunes Music Store customer. We appreciate your business.
    I don’t recall what was in my shopping cart, so I won’t be much help to iTMS. But maybe it’ll be help to you.

  • 5002 Error then, says Itunes cannot Authorize my account

    New Macbook, but I have used itunes for years. When I set up HomeSharing on my PC, everything is fine. I can connect with itunes, the Store, and the computer is authorized.
    When I get on the Macbook to start Homeshare, it says I need to authorize, and when I try to authorize it, it either gives me a 5002 error, or it tells me I need to authorize my account. BUT when I get to the store, I can log in and download music, just not play any old music I have purchased.
    Please HELP!!!

    Hello, norman larry scott, jr. 
    Thank you for the question.  Normally when I see this error, it has to do with syncing photos.  I am unsure if you have the preference to sync photos from your Mac to your devices however.  See the section labeled iPhoto or Aperture in the article below.  This may resolve the issue with the error that you are receiving. 
    iTunes: Understanding the iPod Photo Cache folder
    http://support.apple.com/kb/TS1314
    Make sure to test the results by processing a sync after these steps. 
    Cheers,
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  • 5002 error while signing in

    Hello there,
    i am trying to sign in to itunes with my apple id. I have never used it with itunes, i have created it when i signed as apple developer. It keeps doing this in mac or windows but there is really no problem with the account when connecting through the apple site. Do you know what i can do to solve this situation?
    Thanks a lot,
    Nikos

    No it wasn't helpful nut thanks anyway. When i try to login it says that i must review my account and then i click OK and after that 5002 error. Is there any way of reviewing an itunes account without using itunes?
    Nikos

  • I can buy individual episodes of TV series however when I try and buy a full series I get a 5002 error.  Any ideas?

    I can buy individual episodes of TV series however when I try and buy a full series I get a 5002 error.  Any ideas?

    This Apple article might help ya out -> iTunes: Advanced iTunes Store troubleshooting
    "Error 5002"
    This alert is often the result of an issue with verifying your billing.
    Quit iTunes.
    Open iTunes.
    Test the issue.
    If it persists, sign in to store.apple.com using your iTunes account
    Click on Change account information
    Modify or remove your credit card information.
    Click Continue.
    Test the issue.

  • Anyone know how to fix the 5002 error (cannot purchase music from i Tunes)?

    Anyone know how to fix the 5002 error (cannot purchase music from i Tunes)? What's this error about? I searched and couldn't find it on the support page. This is extremely annoying.

    Hello, I just solved my "Error 5200" problem by following these instructions to repair the permissions of the iTunes Music Folder:
    http://docs.info.apple.com/article.html?artnum=93069
    I hope this helps other people!

  • App Store doesn't work, iTunes Store shows 5002 Error

    After 5 min loading - no conntent. When i try to login into iTunes, it schows 5002 Error. No errors or notices in console.app.
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    First, see whether anything in these discussions helps:
    An unknown error occurred (5002) in Shopping Cart
    itunes store error 5002
    Unknown error 5002
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    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
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    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Error Code :-5002 Error Message :Enter valid currency  , '51100000-01-001-0

    Hi all,
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    I have made a customer and assign then "EURO" currency and add delivery document then it prompts error.
    Could anyone solve this problem. is there any setting which i am missing..??
    Regards
    Sandesh

    HI Sandesh,
    Check Sap note :1252328
    and also check below thread of similar issue:
    Re: 'Invalid Currency' error when attempting to deliver order
    Hope this will solve your issue.
    Thanks,
    Neetu

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    I'm getting a 5002 error whenever I attempt to update an individual app via a 'Get Update' button in iTunes on all accounts on the machine. The app still downloads, but the error dialog comes up every single time. This did not occur prior to an update to Mac OS X 10.6.3 and iTunes 9.1.
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    Message was edited by: CraigG

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  • 5002 error in itunes all of a sudden

    So my main itunes install is now acting up. I'm getting the 5002 error. It used to work fine. I purchased some songs on my iphone today and sync'd them to my mac mini itunes install where all my music is. I tried to go into my account and it asks for my password, then it says the 5002 error try later. I've tried deauthorizing the mini (doesn't let me, 5002), tried authorizing the mini (it is already authed but it doesn't let me do that either 5002). The shopping cart is not enabled (never has been).
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    I can preview songs audibly, but when I try to buy, I also get the error, same thing when I tried to access my account. Some people have been able to access their account, and they said that they refreshed their State info and this negated their 5002 Error, but I cannot get there.

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