522 IP REPUTATION BAD (please check for IP address...

Hello,
We are a big hosting provider within the UK with multiple servers and thousands of hosted websites.
We have recently migrated a shared hosting server to new hardware and a new set of IPv4 IP addresses (freshly assigned by RIPE).
Customers hosted on this new server are trying to send emails to @btinternet and @btopenworld mailboxes using our smtp email server but they receive a bounce back stating "522 IP REPUTATION BAD (please check for IP address listing on reputation services)"
I have checked our shared IP address that is used to send email and it comes back squeeky clean!
What I need help with is who can I speak to to find out why our IP address was blocked and how to go about getting it removed again.
I tried BT's automated telephone service who put me through the the broadband team - They were helpful but kept giving me new numbers of departments I needed to phone which sent me on a wild goose chase returning me back to the same department again.
There must be a BT Yahoo email postmaster department I can get ahold / speak to regarding this...
Any help or advise please?

I am also getting this error today when I wasn't getting it yesterday sending from and to the same email addresses from the same location I now get the error 
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
    SMTP error from remote mail server after initial connection:
    host mx.bt.lon5.cpcloud.co.uk [65.20.0.49]: 522 IP REPUTATION BAD  (please check for IP address listing on reputation services)
------ This is a copy of the message, including all the headers. ------
Return-path: 
Received: from [93.157.219.252] (helo=[192.168.1.56])
by mx1uk.supremebox.com with esmtpa (Exim 4.72)
(envelope-from )
id 1VMvWR-0002So-Gl
for ; Fri, 20 Sep 2013 11:53:04 +0400
User-Agent: Microsoft-MacOutlook/14.3.6.130613
Date: Fri, 20 Sep 2013 08:53:00 +0100
if i try to send from by bt account to the bt account i get this error
Your message has not been sent as you are accessing your email over an unsecure or untrusted connection. Visit www.bt.com/emailcodes  for advice on using secure connections.

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