5310 does not update

It simply does not update to the latest software, I tried removing memory card, SIM (required for update), restarting the handset and still no luck.
Here is the screenshot of the screen i get when I update:
http://img25.imageshack.us/my.php?image=failededu.png

these are some things that you can try to do. first start with the reinstallation and cleaning all drivers and stuff of the pc suite and making sure that you have the latest pc suite version. 
 /discussions/board/message?board.id=topfaq&thread.id=112
some of these may not apply to your phone but you can try the general steps and see if it helps any 
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