5310 XpressMusic: not recognizing SIM card when tu...

Hi,
Just got a 5310 XpressMusic earlier this month. Using the SIM card from my old phone (~ 3 years old).
If I shut the 5310 off and restart it, it'll come up with a screen that says something like:
OK to start without SIM card? Accept / Reject.
If you select Accept, the phone starts but you basically can't do anything useful with it. Reject, and the phone shuts off.
If I open up the case and press down on the SIM card while I turn the phone on, it starts up normally and the phone continues to work even when I slide the back plate back on and use it normally.
So my problem is basically solved, but I don't feel that this should be happening with a brand new phone. However, perhaps the problem is more with the SIM card; is it too old? Has anyone else had similar problems?
thanks
d

you may need to update the sim card as some settings such as wap are based on card like to send mms etc bring it to shop with network your on they should update sim for free
If  i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

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