550 Access denied - Invalid HELO name

Can someone tell me if this error message is my problem or the recipients? 99% of our email goes through fine, but we now have 3 customers we get this error from. The email was sent from Snow Leopard Server 10.6.5. I did an MX check and MXToolbox reported back my ISP's IP address and not the static IP address of our server.
Return-Path: <MAILER-DAEMON>
Delivered-To: [email protected]
Received: by mail (Postfix)
id CBBB646C13E; Thu, 30 Dec 2010 11:26:53 -0600 (CST)
Date: Thu, 30 Dec 2010 11:26:53 -0600 (CST)
From: [email protected] (Mail Delivery System)
Subject: Undelivered Mail Returned to Sender
To: [email protected]
Auto-Submitted: auto-replied
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
boundary="4B5E246C13C.1293730013/mail"
Content-Transfer-Encoding: 7bit
Message-Id: <20101230172653.CBBB646C13E@mail>
This is a MIME-encapsulated message.
--4B5E246C13C.1293730013/mail
Content-Description: Notification
Content-Type: text/plain; charset=us-ascii
This is the mail system at host mail.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system
<[email protected]>: host THEIRSERVER.com[66.117.3.196] said: 550 Access denied -
Invalid HELO name (See RFC2821 4.1.1.1) (in reply to MAIL FROM command)
--4B5E246C13C.1293730013/mail
Content-Description: Delivery report
Content-Type: message/delivery-status
Reporting-MTA: dns; mail
X-Postfix-Queue-ID: 4B5E246C13C
X-Postfix-Sender: rfc822; [email protected]
Arrival-Date: Thu, 30 Dec 2010 11:26:51 -0600 (CST)
Final-Recipient: rfc822; [email protected]
Original-Recipient: rfc822;[email protected]
Action: failed
Status: 5.0.0
Remote-MTA: dns; THEIRSERVER.com
Diagnostic-Code: smtp; 550 Access denied - Invalid HELO name (See RFC2821
4.1.1.1)
--4B5E246C13C.1293730013/mail
Content-Description: Undelivered Message
Content-Type: message/rfc822
Content-Transfer-Encoding: 7bit
Received: from localhost (localhost [127.0.0.1])
by mail (Postfix) with ESMTP id 4B5E246C13C
for <[email protected]>; Thu, 30 Dec 2010 11:26:51 -0600 (CST)
X-Virus-Scanned: amavisd-new at MYSERVER.com
Received: from mail ([127.0.0.1])
by localhost (MYSERVER.com [127.0.0.1]) (amavisd-new, port 10024)
with ESMTP id XlYy8X32jZDY for <[email protected]>;
Thu, 30 Dec 2010 11:26:51 -0600 (CST)
Received: from [192.168.88.11] (mail.MYSERVER.com [96.226.0.23])
by mail (Postfix) with ESMTPSA id 3512046C135
for <[email protected]>; Thu, 30 Dec 2010 11:26:51 -0600 (CST)
From: Brian Jagielski <[email protected]>
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
Subject: Test
Date: Thu, 30 Dec 2010 11:26:51 -0600
Message-Id: <[email protected]>
To: [email protected]
Mime-Version: 1.0 (Apple Message framework v1082)
X-Mailer: Apple Mail (2.1082)
--4B5E246C13C.1293730013/mail--

Sorry. Was trying to be safe, but if it doesn't matter here it is
biff = no
command_directory = /usr/sbin
config_directory = /etc/postfix
content_filter = smtp-amavis:[127.0.0.1]:10024
daemon_directory = /usr/libexec/postfix
debugpeerlevel = 2
enableserveroptions = yes
header_checks = pcre:/etc/postfix/customheaderchecks
html_directory = /usr/share/doc/postfix/html
inet_interfaces = all
mail_owner = _postfix
mailboxsizelimit = 0
mailbox_transport = dovecot
mailq_path = /usr/bin/mailq
manpage_directory = /usr/share/man
messagesizelimit = 20971520
mydestination = $myhostname, localhost.$mydomain, mail.youngamericagroup.com, youngamericagroup.com, $mydomain
mydomain = youngamericagroup.com
mydomain_fallback = localhost
myhostname = mail
mynetworks = 127.0.0.0/8
newaliases_path = /usr/bin/newaliases
queue_directory = /private/var/spool/postfix
readme_directory = /usr/share/doc/postfix
recipient_delimiter = +
relayhost =
sample_directory = /usr/share/doc/postfix/examples
sendmail_path = /usr/sbin/sendmail
setgid_group = _postdrop
smtpdclientrestrictions = permit_mynetworks permitsaslauthenticated permit
smtpdenforcetls = no
smtpdhelorequired = yes
smtpdhelorestrictions = permitsaslauthenticated permit_mynetworks rejectinvalid_helohostname rejectnon_fqdn_helohostname
smtpdpw_server_securityoptions = cram-md5,gssapi,login,plain
smtpdrecipientrestrictions = permitsaslauthenticated permit_mynetworks rejectunauthdestination permit
smtpdsasl_authenable = yes
smtpdtlsCAfile = /etc/certificates/youngamericagroup.com.EAC01934DECC18B36C5A42CBFED35A0C2C93C0E 5.chain.pem
smtpdtls_certfile = /etc/certificates/youngamericagroup.com.EAC01934DECC18B36C5A42CBFED35A0C2C93C0E 5.cert.pem
smtpdtls_excludeciphers = SSLv2, aNULL, ADH, eNULL
smtpdtls_keyfile = /etc/certificates/youngamericagroup.com.EAC01934DECC18B36C5A42CBFED35A0C2C93C0E 5.key.pem
smtpdtlsloglevel = 0
smtpduse_pwserver = yes
smtpdusetls = yes
tlsrandomsource = dev:/dev/urandom
unknownlocal_recipient_rejectcode = 550
virtualaliasdomains = $virtualaliasmaps
virtualaliasmaps =
youngamericagroup:~ administrator$
Return-Path: <MAILER-DAEMON>
Delivered-To: [email protected]
Received: by mail (Postfix)
id CBBB646C13E; Thu, 30 Dec 2010 11:26:53 -0600 (CST)
Date: Thu, 30 Dec 2010 11:26:53 -0600 (CST)
From: [email protected] (Mail Delivery System)
Subject: Undelivered Mail Returned to Sender
To: [email protected]
Auto-Submitted: auto-replied
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
boundary="4B5E246C13C.1293730013/mail"
Content-Transfer-Encoding: 7bit
Message-Id: <20101230172653.CBBB646C13E@mail>
This is a MIME-encapsulated message.
--4B5E246C13C.1293730013/mail
Content-Description: Notification
Content-Type: text/plain; charset=us-ascii
This is the mail system at host mail.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system
<[email protected]>: host plaztex.com[66.117.3.196] said: 550 Access denied -
Invalid HELO name (See RFC2821 4.1.1.1) (in reply to MAIL FROM command)
--4B5E246C13C.1293730013/mail
Content-Description: Delivery report
Content-Type: message/delivery-status
Reporting-MTA: dns; mail
X-Postfix-Queue-ID: 4B5E246C13C
X-Postfix-Sender: rfc822; [email protected]
Arrival-Date: Thu, 30 Dec 2010 11:26:51 -0600 (CST)
Final-Recipient: rfc822; [email protected]
Original-Recipient: rfc822;[email protected]
Action: failed
Status: 5.0.0
Remote-MTA: dns; plaztex.com
Diagnostic-Code: smtp; 550 Access denied - Invalid HELO name (See RFC2821
4.1.1.1)
--4B5E246C13C.1293730013/mail
Content-Description: Undelivered Message
Content-Type: message/rfc822
Content-Transfer-Encoding: 7bit
Received: from localhost (localhost [127.0.0.1])
by mail (Postfix) with ESMTP id 4B5E246C13C
for <[email protected]>; Thu, 30 Dec 2010 11:26:51 -0600 (CST)
X-Virus-Scanned: amavisd-new at youngamericagroup.com
Received: from mail ([127.0.0.1])
by localhost (youngamericagroup.com [127.0.0.1]) (amavisd-new, port 10024)
with ESMTP id XlYy8X32jZDY for <[email protected]>;
Thu, 30 Dec 2010 11:26:51 -0600 (CST)
Received: from [192.168.88.11] (mail.youngamericagroup.com [96.226.0.23])
by mail (Postfix) with ESMTPSA id 3512046C135
for <[email protected]>; Thu, 30 Dec 2010 11:26:51 -0600 (CST)
From: Brian Jagielski <[email protected]>
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
Subject: Test
Date: Thu, 30 Dec 2010 11:26:51 -0600
Message-Id: <[email protected]>
To: [email protected]
Mime-Version: 1.0 (Apple Message framework v1082)
X-Mailer: Apple Mail (2.1082)
--4B5E246C13C.1293730013/mail--

Similar Messages

550 Access denied-invalid HELO name (See RFC2821 4.1.1.1.1)

Hello All
I am facing some problem while sending mail which is as:
I have developed a form for sending mail with attachment for this i am using smtp mail server. For this i get some help from OTN. It work well on XP Operating System but when it deployee on Window professional 2003 SP2 (server) then it give message as
Oracle.forms.demos.javamail.SendMessageException:
SendMessage: 550 Access denied-invalid HELO name (See RFC2821 4.1.1.1.1)
Please help me.
Thanks in Advance.

Most likely the name service isn't properly configured on your Windows machine
and it can't get the correct host name for your machine. You can try working
around the problem by setting the mail.smtp.localhost property; see the javadocs
for the com.sun.mail.smtp package.

550 Access denied - Invalid HELO name (See RFC2821 4.1.1.1)

i m trying to send the emails to some of the domains and i am getting the reply like this.................

Hi md,
Please refer to see RFC2821 4.1.1.1:
These commands are used to identify the SMTP client to the SMTP server. The argument field contains the fully-qualified domain name of the
SMTP client if one is available. In situations in which the SMTP client system does not have a meaningful domain name (e.g., when its address is dynamically allocated and no reverse mapping record is available), the client SHOULD send an address literal, optionally
followed by information that will help to identify the client system.
This issue may be caused by the FQDN on your send connector, you can change it to the proper name.
You can know more information from this document:
RTC 2821 Simple Mail Transfer Protocol
http://tools.ietf.org/html/rfc2821#section-4.1.1.1
Thanks,
Evan
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Receiver File Adapter - FTPEx: 550 Access denied

Hi Experts,
In my receiver file adapter scenario I'm getting 550 Access denied in RWB.
I am a little confused here because I could access the FTP client from my desktop using the same User and Password informed in the Receiver CC. I also could drag and drop a file there.
Here you have Detail Display in RWB, it seems that at least the user is working fine for PI also:
Success: Connecting to FTP server "<FTP IP>"
Success: Write to FTP server "192.168.10.85", directory "\Transportadoras\10326750000101\", file "Nfe_teste.xml"
Success: Transfer: "TXT" mode, size 8881 bytes, character encoding UTF-8
Error: Attempt to process file failed with An error occurred while connecting to the FTP server '192.168.10.85:21'. The FTP server returned the following error message: 'com.sap.aii.adapter.file.ftp.FTPEx: 550 Access denied.'. For details, contact your FTP server vendor.
Error MP: Exception caught with cause com.sap.aii.af.ra.ms.api.RecoverableException: An error occurred while connecting to the FTP server '192.168.10.85:21'. The FTP server returned the following error message: 'com.sap.aii.adapter.file.ftp.FTPEx: 550 Access denied.'. For details, contact your FTP server vendor.
Regards,
Daniela
Edited by: Daniela Machado on Aug 11, 2010 10:18 PM

Hi Daneial,
This is an issue due to any firewall or proxy between your Xi system and the FTP.In this case the direct logon
works with same user but when XI tries to create file at runtime you get this error due to network issues.
To resolve this contact your Basis/Network guys and
1. Set the permissions to FTP User you are using as 777 rights(full access to read , write and delete)
2.If you have access to PI server, try to telnet /connect to ftp using command prompt (open ftp .....) the FTP server form there, you should see the same error there , inform this to your network guys.
3.Clear all the files places already in the ftp (take backup) and test afresh after permissions are set by basis team.
Regards,
$rinivas

C7 | Connection Failed - Access Denied - Invalid S...

Hi,
Whenever I am trying to connect to WLAN, it got connected but the moment I start browsing, it displays message 'Connection Failed - Access Denied'. Sometimes, it shows 'Invalid Server'. I am really not sure why it is happening as 3G is working fine in my phone.
If someone can help me to understand the problem and resolution to it.
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Hey Amitbbb, Welcome to the Nokia Forums!
The apps SPB Wireless Monitor Lite and SPB Wireless Monitor may be preventing your phone from accessing the internet, if they have been downloaded to your phone before the Nokia Belle update. If possible, please uninstall these apps before updating to Nokia Belle.
If you are experiencing data connection problems after the Nokia Belle update, then please check if you had downloaded either of these apps earlier on your phone by browsing via your PC to Nokia Store: www.nokia.com/store > My stuff. If you can see either of these apps, then first try fix the problem by redownloading these apps on your phone:
Connect your phone with a USB cable to PC and ensure that you have Nokia Suite running.
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After the apps have been redownloaded, please reboot your phone and verify that you are able to browse the internet on your phone for example by opening www.nokia.com in your phone’s browser.
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Close Nokia Suite via File > Exit.
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Open Windows Explorer on your computer and open your phone’s mass memory drive (typically named Nokia Ovi Suite).
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Close Windows Explorer, and unplug the USB cable after using the safely remove hardware and reject media function on PC.
Reboot your phone.
Verify that you are able to browse Internet on your phone.
If you want to reinstall SPB Wireless monitor, go to Nokia store to redownload it.
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Sheldrick
Press the 'Accept As Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

ActiveSync 401 Access Denied, invalid user/password?

Hi everyone,
Just getting started on trying out Exchange Activesync and I'm having a few problems.
First, a little background:
Windows 2000 Server
Exchange 2003 with SP2
Global Settings , Mobile Service Properties:
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* notifications to user specified smtp address
* direct push over https
* outlook mobile access
* unsupported devices
* all enabled *
All Exchange Features tab options enabled in 'nick' user account mobile services
Outlook Web Access works properly for everyone with a proper root CA SSL cert (thawte).
Treo 650 Sprint with Palm EAS upgrade and VersaMail 3.5.
Versamail set to Exchange ActiveSync, pointing to the external Exchange host, SSL checked.
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Details include: AirSAMStateMachine.c 2214 5 HTTP/1.1 401 Access Denied Server: Microsoft-IIS/5.0 Date: Thu, 22 Mar 2007 21:44:16 GMT WWW-Authenticate:
It obviously does not appear to be an SSL problem (which is just about all I can find information online over), but rather an authentication issue.. but I know definitively that the username and password are correct.
I have tried entering the Username as follows based on random posts ive come across:
nick
domain\nick
domain/nick
/domain/nick
DOMAIN/nick
all of which fail with the same error.. I turn around and login to the OWA over SSL with a username of domain\nick and the same password, and it works fine.
Anyone have any idea what I'm missing here?
Post relates to: Treo 650 (Sprint)

I'm also having this exact issue, did you find a resolution? Thanks in advance

Admin share access denied via cluster name

on a windows 2008 two node failover cluster if access \\node1\e$ it works fine. But i am not able to access using cluster name \\cluster network name\\e$.
has anyone faced same issue, kindly advise

Hi,
As in other answers and my post above this is no longer the working method. If you looked at the "
\\cluster-name\c$ " the CNO has no C drive ! this is only a network name!
It is not common that you access the cluster disks other than the node disk by \\CNO\
you should connect \\nodename\c$ and if there is a cluster file share you could connect as
\\Filenodename\sharename and not
\\CNO\sharename if the CNO moves to a other node and the named e$ is than on the other node. Bad way to access the data!
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Greetings, Robert Smit Follow me @clustermvp http://robertsmit.wordpress.com/ “Please click "Vote As Helpful" if it is helpful for you and Proposed As Answer” Please remember to click “Mark as Answer” on the post that helps you

File to File-CC 'error com.sap.aii.adapter.file.ftp.FTPEx: 550 Access deni'

Hi friend,
I am doing file to file scenario in which i wan to move one file from input folder to output folder.
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When i see sender communication channel in RWB it is showing error, "com.sap.aii.adapter.file.ftp.FTPEx: 550 Access denied'
I checked password,it correct also I tried to test it using Anonymous Login, but the same things.
SO i am not sure where i had done mistake.
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Hi,
Please Check below few steps:
Check if the username and the Password is created to write the file in the desired directory.
Check the username is provided the authorization to write the file in the desired directory. ... IS Guys will help you..
Confirm if the directory created have all the authorization to write the file.
ls - lrt
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Assign points for helpful answer..
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Error 550 5.7.0 Relay Access Denied in Server 2013 Enterprise

Good evening everyone.
When emails are sent from outside of our domain, to our domain; the following message is returned:
Delivery to the following recipient failed permanently:
email
Technical details of permanent failure
Google tried to deliver your message, but it was rejected by the server for the recipient domain by mail messaging microsoft
The error that the other server returned was:
550 5.7.0 Relay Access Denied
It is affecting all users.
I have scoured the net and tried many solutions. I have disabled both the anti-spam software and Symantec.
I am at a loss. I am willing to try a reconfigure that doesn't require an outside relay or try and fix this issue but the system has been down for the organization for too long.
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Hi ,
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2.However please tell me ,For you exchange organisation where you have pointed your MX records ?
3.Did you done any recent change on the receive connectors ?
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Ccm log access denied or invalid network path.

Hi
One of my system not able to install SCCM 2007 client. Getting below error when i drop ccr .
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What i checked:
firewall is disabled.
Certificate is valid
Able to access admin$
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5 = "Access Denied"
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550 5.7.0 Relay Access Denied

Greetings all!
I have setup my Office 365 email account for a new domain and am able to send and receive email at that domain.
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This message was created automatically by mail delivery software.
A message that you have sent could not be delivered to one or more recipients.
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Hi,
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I am receiving the 'Could not sign you in [Access denied: 530]. Check your user name and password' problem on Adobe Muse CC 2014 and I cannot access the xml file that is supposed to fix this issue?

I am a PC user and I have Adobe Creative Cloud Muse 2014. I have received the 'Could not sign you in [Access denied: 530]. Check your user name and password' error when trying to upload my muse site to my ftp host, GoDaddy. I have successfully done this in the past and only recently it has stopped working. I looked online at the FAQ Adobe Muse Help | Uploading an Adobe Muse Site to a third-party hosting service and it said to download the ftpprefs.xml file but this file simply leads to a blank page that says /*Not found*//*Not found*/.
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What is the application release?
Was this working before? If yes, what changes have you done recently?
Try to regenerate the forms and relink the application executable files via adadmin, bounce the application services, and check then.
[Note: 150860.1 - ORA-1001 and ORA-22 Navigating in Forms or Switching Responsibility|https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=150860.1]

ORA-20001: INVALID USER: ACCESS DENIED!! - TIVOLI

version 10.2.0.2
SQL> connect tivoli
Enter password:
ERROR:
ORA-00604: error occurred at recursive SQL level 1
ORA-20001: INVALID USER: ACCESS DENIED!! - TIVOLI
ORA-06512: at line 77
Edited by: DBA2008 on Feb 12, 2010 11:59 AM

DBA2008 wrote:
i disable the trigger messing up tivoli user,& i am able to login fine, wondering if i enable it back it will do the same?If you keep doing the same thing, you can expect the same results.
Perhaps you should analyze the trigger to figure out
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Invalid Column Name Error : JDBC Driver 9.2.* accessing Oracle 7.3.*

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sql_query = " SELECT DISTINCT(INSIDE_SALES_TEAM_NAME) AS D_INSIDE_SALES_TEAM_NAME FROM AGED_INVENTORY" ;
rset.getString("D_INSIDE_SALES_TEAM_NAME");
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java.sql.SQLException: Invalid column name
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rset.getString(1);
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TA

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550 Access denied - Invalid HELO name

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