5508 controller upgrade issue

Hi
After issue the transfer download start, I saw the debug log, but it never stop and the controller did not go to next step. What is the issue? I tested the tftp from another switch and it can fetch the file. I put the file under the home directory. When I select the tftp directory, I input "."
emWeb: Dec 03 14:11:15.078: Still waiting!  Status = 1
*emWeb: Dec 03 14:11:15.079: Still waiting!  Status = 1
*emWeb: Dec 03 14:11:15.109: Still waiting!  Status = 1
*emWeb: Dec 03 14:11:15.110: Still waiting!  Status = 1
*emWeb: Dec 03 14:11:15.146: Still waiting!  Status = 1
*emWeb: Dec 03 14:11:15.160: Still waiting!  Status = 1
*emWeb: Dec 03 14:11:15.162: Still waiting!  Status = 1
*emWeb: Dec 03 14:11:15.295: Still waiting!  Status = 1
*emWeb: Dec 03 14:11:15.296: Still waiting!  Status = 1
thanks
Ray

HI Raymod:
your parameter should be like this:
Example:
TFTP server IP Address—10.1.1.10
Maximum retries—10
Timeout—6
File Path—./
File Name—AIR-WLC5500-.........aes
Note: When you perform the upgrade from the GUI, for File Path, you can insert a dot (.) as long as the image is in the root directory of your TFTP server. This way, you do not have to enter the path were the image is saved
Hope it helps.
Regards

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    Task 9: extConn4030a808.Write: 233 bytes written to 10
    INFORMATION: Network partner closed connection. This usually means the
    process at the other end of the wire failed. Please go look there and
    find
    out why.
    Class: qqsp_DistAccessException
    Error #: [501, 152]
    Detected at: qqcm_HoseFSM::ReceivedClose at 2
    Error Time: Thu May 24 09:16:47
    Exception occurred (locally) on partition "MerlinWindows_cl41_Part8",
    (partitionId = F2E11800-5003-11D5-BF99-AE145F2AAA77:0x105, taskId =
    [F2E11800-5003-11D5-BF99-AE145F2AAA77:0x105.7]) in application
    "MerlinWindows_cl41", pid 23406 on node laxrc2 in environment laxrc2.
    INFORMATION: Error parameters for Set:0 Msg:0:
    Class: qqsp_DistAccessException
    Detected at: qqcm_HoseFSM::ReceivedClose at 1
    Error Time: Thu May 24 09:16:47
    regards,
    Suma Venkatesh

    -----Original Message-----
    From: Venkatesh, Suma
    Sent: Thursday, May 24, 2001 2:39 PM
    To: '[email protected]'
    Subject: Errors in Forte 3.5 -Upgrade issue
    hello ,
    We are having a frequent disruption in the communication SO which has an
    externalConnection Class. Did anything change in 3.5? We did not have
    these errors in 3L!
    After these erros, we have a mutex locking problem which leaves our
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    Any help will be greatly appreciated!
    thanks
    suma
    Here is an Excerpt of the log file
    Task 9: extConn4030a808.Write: 194 bytes written to 10
    INFORMATION: Network partner closed connection. This usually means the
    process at the other end of the wire failed. Please go look there and
    find
    out why.
    Class: qqsp_DistAccessException
    Error #: [501, 152]
    Detected at: qqcm_HoseFSM::ReceivedClose at 2
    Error Time: Thu May 24 09:16:29
    Exception occurred (locally) on partition "MerlinWindows_cl41_Part8",
    (partitionId = F2E11800-5003-11D5-BF99-AE145F2AAA77:0x105, taskId =
    [F2E11800-5003-11D5-BF99-AE145F2AAA77:0x105.7]) in application
    "MerlinWindows_cl41", pid 23406 on node laxrc2 in environment
    laxrc2.
    INFORMATION: Error parameters for Set:0 Msg:0:
    Class: qqsp_DistAccessException
    Detected at: qqcm_HoseFSM::ReceivedClose at 1
    Error Time: Thu May 24 09:16:29
    Exception occurred (locally) on partition "MerlinWindows_cl41_Part8",
    (partitionId = F2E11800-5003-11D5-BF99-AE145F2AAA77:0x105, taskId =
    [F2E11800-5003-11D5-BF99-AE145F2AAA77:0x105.7]) in application
    24-May-2001 09:16:47: VH.G.G..GUIT/GUI0/PLAXRC172.23.4.401/../..;PGYX;
    Task 9: extConn4030a808.Write: 233 bytes written to 10
    INFORMATION: Network partner closed connection. This usually means the
    process at the other end of the wire failed. Please go look there and
    find
    out why.
    Class: qqsp_DistAccessException
    Error #: [501, 152]
    Detected at: qqcm_HoseFSM::ReceivedClose at 2
    Error Time: Thu May 24 09:16:47
    Exception occurred (locally) on partition "MerlinWindows_cl41_Part8",
    (partitionId = F2E11800-5003-11D5-BF99-AE145F2AAA77:0x105, taskId =
    [F2E11800-5003-11D5-BF99-AE145F2AAA77:0x105.7]) in application
    "MerlinWindows_cl41", pid 23406 on node laxrc2 in environment
    laxrc2.
    INFORMATION: Error parameters for Set:0 Msg:0:
    Class: qqsp_DistAccessException
    Detected at: qqcm_HoseFSM::ReceivedClose at 1
    Error Time: Thu May 24 09:16:47
    regards,
    Suma Venkatesh

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