5520 mg pixma all in one paper jam.

the printer mg 5520  pulled in two sheets at once and now have message on moniter- turn off, and back on ;and also-  directions to transport unit on rear side which I do not understand

@CAGY, take a look at this HP link on how to clear a jam.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

Similar Messages

  • HP officejet j4680 all-in-one paper jam issue

    I bought HP officejet j4680 all-in-one two months ago from a dealer. Now it keeps telling me a "paper jam" which doesn't exist. I tried everything from the troubleshooting in HP website. The jam light just keeps blinking. Now I am so frustrated with this product.

    @CAGY, take a look at this HP link on how to clear a jam.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • HP Officejet 5610 All-in-one paper jam problem

    Please is anyone out who can heIp me.
    I tried to print a word document from my computer and my printer came up with the following message: Paper jam: clear jam and press ok. I have looked through the printer to see if there is any paper jammed in the printer. I just couldn't find any. This is the first time I have experienced this paper jam problem with my printer.
    On pressing the OK button resulted in the printer making some strange noise (sounding as if it is trying to pickup a paper) with the catridge mechanism sliding from one side to the other for about 10 seconds without a paper in the paper tray being picked up. It then shows the paper jam message again and again. It has been the same for the last 5 hours and I need to print some documents urgently.
    I have tried all of the following troubleshooting I found on the HP website without any joy.
    Step one: Remove any loose paper Remove any loose paper from the input tray.
    Step two: Clear the jam from the back of the Allin-
    One 1. On the rear of the product, press in the tab on the left side of the rear access
    door to release the door. Pull the door away from the product to remove it. Gently pull the
    paper out of the rollers. CAUTION: If the paper tears while being removed from the
    rollers, check the rollers and wheels for torn pieces of paper that might have remained
    inside the product. Loose pieces of paper will cause future paper jams. Replace the
    rear access door. Gently push the door forward until it snaps into place. Press OK to
    continue the current print job. If the issue is not resolved , continue to the next step. If
    the issue is resolved , you do not need to continue to the next step. If these steps
    resolved the issue , there is no need to continue troubleshooting. If the issue persists , see the next step.
    Step three: Clean the rollers Turn off the unit, and then unplug the power cord. Press in the tab on
    the left side of the rear clean-out door to release the door. Remove the door by
    pulling it away from the unit. Wipe the paper rollers with a lint-free cloth lightly moistened
    with distilled or bottled water. Rotate the rollers with your fingers to clean all the way
    around. Allow the rollers to dry completely, and then replace the rear access door. Plug
    the unit back in and turn it on. If these steps resolved the issue , there is no need to
    continue troubleshooting. If the issue persists , see the next step.
    Step four: Clear the jam from the automatic document feeder (ADF) Lift the cover of the ADF. 
    Lifting the ADF cover Gently pull the paper out of the rollers. CAUTION: If the paper
    tears when being removed from the rollers, check the rollers and wheels for torn pieces
    of paper that might be remaining inside the product. Loose pieces of paper will cause
    future paper jams. Close the cover of the ADF. If these steps resolved the issue ,
    there is no need to continue troubleshooting. If the issue persists , see the next step. The
    next step couldn't be done because the paper is not loading. 

    @CAGY, take a look at this HP link on how to clear a jam.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • HP OfficeJet All-in-One Paper Jam

    I have been given to troubleshoot an OfficeJet 6210 All-in-One Printer/copier/fax machine.  It suffered a paper jam for its troubles.  I had cleared the jam from the machine and checked everywere else I could check freely without cracking it open.  I restarted it and it gave me the same error.  I finally had it do a partial reset to try and fix it.  What it gave me was the same error message.  Short of opening it up with a screwdriver and patience, what could potentially still keep giving me the error message after all steps have been taken to clear it and it failed?
    Daniel Ray Seelye

    @CAGY, take a look at this HP link on how to clear a jam.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • Hp 1350 all in one "paper jam" message

    I have a HP 1350 All In One Printer and I can print a test sheet but I can't print, I get a "paper jam" message.  Help

    Hard Reset – While printer is powered ON, pull
    the power cord from the printer then from the
    wall. After 30 seconds reconnect power to
    wall and printer. This will trigger a ‘dirty power
    up’ and restore the printer to a known good
    condition (if it is possible). No user settings
    are lost with a ‘hard reset’.
    This ‘Hard Reset’ is one of the most powerful
    tools to use when the printer hardware is not
    functioning properly!
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
    Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
    If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
    Happy Troubleshooting : )

  • HP PSC 2355 all-in-one Paper Jam Error

    Hi. I have an HP PSC 2355 all-in-one printer that has worked well for a long time but when i switched it on today to do some printing, it made some strange noises and when i tried to print it sent an error saying there was a paper jam - but there was not !
    It feeds a sheet of paper in about half way through then stops and the error is displayed.
    I tried doing a copy, and the exact same thing happens.
    Has anyone got an idea what has gone wrong ?
    Thanks.

    Make sure to follow all steps here:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00212225&cc=au&dlc=en&lc=en&product=422000&tmp_...
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
    Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
    If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
    Happy Troubleshooting : )

  • HP 5610 all in one PAPER JAM

    How do I open my printer to remove paper jam?
    thanks!

    @CAGY, take a look at this HP link on how to clear a jam.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • HP Officejet 5610 All-in-One Paper Jam

    Hi, I'm getting a paper jam error on my printer screen when setting up my 5610 after a long time of no use. I followed this guide but it did not work. I checked the back, the rollers, everything. The problem is that the cartridge carrying box goes from right to left once and then from left to right and when it tries to go left again it is stuck in place. It keeps trying to go left but to no avail. After a bit, I get the paper jam error but there is no paper anywhere in the printer. What can I do?
    Thank you.

    @CAGY, take a look at this HP link on how to clear a jam.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • OLD PSC 2175 all in one PAPER JAM

    I have tried every suggestion I could find on this forum and went so far as to take it apart and clean up the ink dribbles and reset all cable connects. then I did the uninstall/reinstall.
    When I try to print, The paper comes too far forward by about an 1.5 or 2 inches and then I get the pop up "JAMMED". I pull the paper thru, reinsert it in tray, press enter and it prints. Is it time for the trash heap? It's seven years old but has only done about 2 500 packs of paper. Thanks for any help.

    Make sure to follow all steps here:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00212225&cc=au&dlc=en&lc=en&product=422000&tmp_...
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
    Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
    If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
    Happy Troubleshooting : )

  • HP PSC 2355 all-in-one Carriage Jam - No paper jam found

    HP PSC 2355 all-in-one unresolved carriage jam, with no paper jam found.  I searched with flashlight through the back. Windows 7 64bit.  Printer just out of 3 years in storage. 
    Twice I was able to bypass the problem and print a single page, but then the message returned: carriage jam.
    Followed all steps suggested - no solution
    Self Test Info: Device 35, 4
    Vertical Cartridge to Cartridge Setting: 12
    Horizontal Cartridge-to-Cartridge Setting: 0
    Black Bidirectional Printing Alignment Setting: 9, 10, -9
    Color Bidirectional Printing Alignment Setting: -2  -2, -15: 5, 6, -15
    Thanks for any help you may offer.

    Hi there,
    Double check the content in this article. If you have been through all these steps the product may need to be serviced. If not give the steps a shot and let us know if it helps.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • RE: HP 6110 all-in-one paper mismatch

    My 6110 HP all-in -one won't do anything but tell me that it 'needs an alignment' press 'enter'.  When I press "enter' a sheet of blank paper comes out right away and the display says,"paper Mismatch".  I have tried all the paper sizes listed, to no avail.  I can't get the printer to do anything else.  I tried reinstalling the driver disk. too, but no use.  Can anyone help me with this problem??

    Hello CrossBear,
    Welcome to the HP Support Forums.
    Regarding the HP Officejet 6110 inquires you have about the USB cable and software, I would like to help. The USB cable needs to be USB 2.0 A-B, they are not product specific.
    HP Officejet 6110 All-in-One Printer Drivers is where you can download the software and drivers for your Operating System if available. This printer does not have full feature software for Windows Vista, 7 and 8 for example.
    Let me know if this has helped.
    Thanks,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Canon PIxma all-in-ones?

    I have a friend who's just upgrading to a new iMac G5, and she has an older HP all-in-one unit. (Yes, I have told her and told her and told her about 1. all-in-ones and 2. HP, and she's had nothing but trouble, but…). Anyway, I figure the odds are overwhelming that she's not going to get the thing to work right with the new computer (it never did with the old one, so why should it now?), and she's dead set on an all-in-one. I was looking at the Canon Pixma 450 and 500 models. Anybody have any input on those, or on another good option for her?
    iSight iMac 2.1, flat panel imac 700, ibook G4 1G, Performa 6116CD   Mac OS X (10.4.3)  

    I purchased the MP-500. It is very good. I have had no troubles. Very Mac friendly and even the additional software loaded is Mac friendly. I am up to date in Tiger and everything went fine.

  • PhotoSmart3210 All in one "Paper detected does not match paper size or type selected."

    All of a sudden i cannot copy any document with my 3210 All In One.  I keep getting the message shown above on the screen.

    Hi @nunzio317 
    I would like to help you with your Photosmart 3210. I understand that when you copy you see a message on the printer that says "Paper detected does not match paper size or type selected". Does this also happen when you print from the computer, or only when you copy? Have you tried copying a different size paper, and what size paper are you currently using?
    Are you able to print a self test report? If you are unsure, please try, and let me know;
    Load plain white paper into the tray.
    Press the Setup button.
    Press 1 to display the Print Report menu.
    Press 1 again to select Self-Test Report. The self-test report prints.
    - Source
    If this also happens when you print from the computer, please use the following document as it can help you to resolve the issue; 'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing.
    I hope this helps.
      - In support of Movember
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • C5250 all in one carriage jam

    After removing a paper jam, the carriage jam message appeared. I have done everything in the help section and the carriage moves freely. Is there anything else I can do to clear this?      

    Ciara,
    got the printer back from my neighbor for some photos.  Attached.
    Let me know if this IS fixable or is this just another good printer that will go into
    salvage or trash.  The images are a bit blurry; sorry.  Best I could do.
    Sincerely,
    Barry G
    Barry Goodman

  • Hp 1210v all-in-one; paper won't feed through

    Printer turns on, paper won't feed through, screen comes up you need to load paper and there is paper. Already opened the back of printer and cleaned the rollers? Can i get in through the front of the printer????

    Hello @WSimsIV,
    Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 6510, you are unable to print in black ink.
    I would like you to continue here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
    Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
    If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker
    I hope to hear from you soon.
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Maybe you are looking for

  • APEX Bug: Page Copy with Items in Region on Page 0

    I've created a region on Page 0 which is a common place holder for items. On all the pages developers will link several items to this region. If I copy a page that has items associated to a region on Page 0 those items are not copied. Items that are

  • How to create a newsletter with pictures

    I created a text document using TextEdit.  How can I insert pictures from IPhoto to create a Christmas newsletter?

  • I can't seem to be able to re-install Elements 7. Can Anyone help me through this?

    Using Windows 7.  My software was corrupt (so I thought) so I uninstalled it ... and tried to re-install (several times).  It appears to install - although very quickly .... but it is not fully installed. Can anyone help me with this?

  • MacBook Pro Charger - Intermittantly Stops Working

    Hi All, I have had my macbook pro now for just over a year and unlucky for me im 20 days out of my 1 year warrenty and now not entitle to upgrade to apple care because of this when i phoned techincal support The macbook pro charger is working intermi

  • Doubts on Infosets

    Hi All, I have some doubts on the info sets. Please could some one throw some light on them. I am creating an infoset for master data reporting with 8+ infoobjects. Does this affect the query performance? How does the infoset work i.e will it check o