5610 All-in-one Does not connect to my Dell Laptop so I cannot Print or Scan.

My USB Cable is connected to my printer and laptop. The printer does not want to print even a document from word. When i look at my installed printers it says the document is printing but nothing prints. I also cannot scan. The message I get is that there is no connection between my laptop and my printer. I have no idea what port to use also when adding this printer again. It was working fine before, then somehow I uninstalled the program but re-installed it today. I ckecked that both plugs goes in correctly at the printer and the laptop. It can still make copies. When I want to service the printer it says No Hp Product detected. Please help :-(

Hi @Yogibears,
I can help you with not being able to print or scan on your Vista computer.
Make sure the printer is connected directly to a wall outlet and the USB cable is connected directly to the computer. The USB cable shouldn't be longer then 6 feet. Try another USB port on the computer. You might have to try another USB cable to see if that is causing this issue.
I have provided a document to check to see why the USB isn't being detected on the computer to try.
Windows: 'Device Setup Failed to Complete' or 'Unknown Device' Message Displays on the Computer Duri...
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
Please let me know if you require any additional assistance.
Have a fantastic day!
Thank You.
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Gemini02
I work on behalf of HP

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Hi there @Past77
Welcome to the forums
I read your message about your Officejet 4100 not showing that it's connected, and that you have attempted to run the Windows Update to see if that would help get the printer working again. You are correct that this model does not have a downloadable driver for Windows Vista, so your best bet would be to try running the Print and Scan Doctor tool, to see if it can kick the printer into gear and have it functioning again.
If the tool does not work, I would then recommend looking in to a printer upgrade. Consider giving us a call to see what your options are with HP.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Best wishes to you,
R a i n b o w 7000I work on behalf of HP
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

My HP LaserJet 3055 All In One does not scan using Windows 7 - 64bit.

My HP LaserJet 3055 All In One does not scan using Windows 7 - 64bit. I can copy and print only. Thanks.
This question was solved.
View Solution.

Hi,
Is the printer connected to your PC by USB or network?
By using USB connection, you may scan using the Windows Fax and Scan software integrated into your OS.
Scanning through a network connection unfortunately supported on Windows7 32 bit only, as you may find listed within the About network scanning section below:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?&objectID=c02539136#A2
Regards,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

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Generally, setting a static IP can help tremendously with stablizing network connections. Sometimes, a router will change the printer's IP address too frequently creating an unstable connection. Even if the router does not change it frequently, setting a static IP still helps.
I have attached a video that should help a lot more than me providing the steps. The video uses Windows XP with an OfficeJet 8500A, but the printer steps in the EWS (embedded web server) should be the same.
This will require a PC that is able to communicate with the printer, which it sounds like you do have at least one that can. Perform the steps in the video on that computer.
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Newly bought HP 7520 e-all-in-one does not scan in color on mu Mac OS 10.9

Help need, totally frustrated.
Just installed a brand new HP 7520 e-all-in-one on my new MAC OS 10.9. The product prints and copies in color. However all scans come out black&white??? Who can help me, desperate in time constraints. I have the printer USB connected.
Elske
This question was solved.
View Solution.

Hi,
The default scan workflow configured to scan documents as Black and White. Make sure to change the scan settings to scan documents with color:
1. Open the HP Utility and select your device.
2. From Scan Settings open the "Scan to Computer".
3. Click the Scan Tasks tab.
4. Select the affected shortcut and click on Edit... (or just double-click the shortcut).
5. In the section of Scan from an HP Device click on the blue triangle or the Show Details button to enlarge the menu.
6. From the enlarged menu now open the drop-down menu next to Mode
7. Now select the Color option and then click on OK to save the changes. The next scanned document using this workflow will appear in color.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

My HP Officejet 4315 All-in-One does not print

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Hello @pedrodomenech , and welcome to the HP Forums, I hope you enjoy your experience!
I can see you're running into fax/print issues.
I would love to help with that, but I need a little information to try and help you first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Hi YSJA,
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Wireless Printing Center Troubleshooting
http://www.hp.com/global/us/en/wireless/troubleshooting.html
Regards,
Happytohelp01
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Fax function on all-in one does not appear under Mavericks

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Sam ~ Welcome to the Support Communities.
Silversam718 wrote:
I'd like to know if Mavericks does nopt support Faxing...
This Apple doc may help:
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Hey , Welcome to the HP Support Forums!
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Hello @evidi,
I understand that you're experiencing an issue printing from your Windows 7 computer to your HP Deskjet J410 series printer. I would like to assist you today with resolving this printing issue. However, I do need to confirm which exact HP Deskjet you are using within the J410 series?
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X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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My iPhone 4 will not turn on at all, and it does not connect to iTunes either. What do I do?

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Hello Mr. Wilks,
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Regards,
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Photosmart 2575 all-in-one,does not print, the paper rolls too far, jam message

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Hello Mr. Wilks,
I am sorry to read about the issue you are having with your new Photosmart 6520 not picking up 4x6 paper. I understand you have cleaned the rollers and that did not resolve the problem. I have researched this and have found a couple of documents that I recommend you look at to ensure all of the print settings are correct when printing on a 4x6 or any other size you wish to print on.
I am unsure if you have a Windows or a Mac computer, therefore I will post 2 different links for you to look at depending on which operating system you have.
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R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

5610 All-in-one Does not connect to my Dell Laptop so I cannot Print or Scan.

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