57Y6336 LENOVO WIRELESS KEYBOARD N5901 (WW-B)

Unfortunately I cannot get the product to work suitably. I've connected the USB drive to my [dell] computer, and even sitting less than one feet from the computer, the wireless keyboard/mouse stops responding and loses the signal to the computer many times within a few seconds. To troubleshoot i have tried the following:
Changed the battery
Changed the USB port
Tried on another computer
Sat inches away from the computer
The remote is recognized by my computer as it works sometimes, but usually goes in and out of the signal. Regrettably, after all those tries i cannot get the lenovo to work properly. Which is very disappointing as i really wanted to remove my wireless keyboard and mouse and use this instead. This has gotten me extremely frustrated for the last few days.
Please help me troubleshoot, or perhaps return the product to get my money back (who do i contact? Been searching for an email address for technical support for 30 mins but couldn't find it )

You are not alone here. I received this keyboard a week ago which was DOA. I've been trying to get help with no luck. I purchased a Lenovo laptop 2 months ago and praying that nothing would happen.
I wont buy any "Lenovo" product any more.

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Lenovo wireless keyboards works without usb transmitter?

Thinking about buying new keyboard however would like a wireless one. It annoys me though that one usb port should be occupied by the little transmitter.anybody knows whether the Lenovo keyboards can communicate directly with the pc? There is no BT on my Erazer X510. BR Michael

I have (well, I built it for a friend) a K8N Neo Platinum & Logitech's Cordless Desktop MX (Bluetooth) combo. No issues with wireless connectivity. 1.4 BIOS (no probs with 1.4x betas or 1.51) and USB KB/Mouse is disabled in BIOS.
As far as getting into the CMOS goes, there is a slight delay on the keyboard when it powers up. I just start tapping delete 1-2 seconds early.

Trying to return a defective Lenovo Mini Wireless Keyboard 57Y6336

I am hoping someone can help me since at this point I am completely frustrated.
I received a Mini Wireless Keyboard Friday I ordered direct from Lenovo. It turns out it is defective and phone support has been completely useless as far as I can tell. Several of the keys don't work and the trackball is so loose you have to keep a finger on it otherwise the mouse cursor doesn't stay still. I spent over an hour on the phone on Friday trying to get a RMA to do a defective return, but apparently every department I talked couldn't help me so had to transfer me to someone else. I finally spoke to someone who I thought issued a RMA, but when I got home from work today I had a message from the same person saying I need to call 877-453-6686 which is both the second and fourth number I was transfered to and they should be able to help me. At this point I am over this and just want to return this so I can get my money back.
I figured I would try on the forums since I have had no luck via the phone.

As far as I can tell there is no one at Lenovo that handles this item so I might as well put in for a credit card dispute. I tried calling several times last week and again today.
Every department I am connected to says they don't handle accessories unless it came with a PC.
I wish I had known this was how my experience would be before I bought the N5901.

Compatible Wireless Keyboard for Lenovo w530

Hi, I want to buy a wireless Keyboard for my Lenovo W530. I've pre-installed windows 8 and Ubuntu 12.04. I need to use that keyboard in both operating systems. Please suggest some. I already have wireless logitech mouse and it works fine. with regards, Ritam

Hi there.
Do be VERY careful about acquiring/using a keyboard from a different system. You absolutely MUST look up the parts description for each machine and identify the keyboard FRU (Field Replaceable Unit) number.
If they are identical then.... ok... no problem!
If they are DIFFERENT then..... DON'T DO IT! They may look identical but they will have something... somewhere.... different!!!! It may be just a screw hole in a different place but it might also be a completely different ribbon cable configuration!!
The C100 keyboard FRU list (different languages) is at
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-63044
while the N500 list is at
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-70943
I see the US English FRU is 42T3403 for C100 but 34T7417 for the N500! QED....don't do it! Not compatible!
Tony

RSI Issue: Need help on IBM/Lenovo external keyboards w Trackpoint? Pic

Need help on IBM/Lenovo external keyboards w Trackpoint? Pic
I started my journey with Thinkpads on a T42, then T43.. then T61, X61T, R61 & T410 (bought for 2 cousins & they love it), W510 (dads new laptop). I may be a much recent convert but I swear by them now.
MAJOR ISSUE: Recently started feeling RSI (Repetitive Stress) & Carpal Tunnel symptoms (already doing stretches.. adjusted the desk.. & finding new adjustable LCD stand) since I am not using the Thinkpad directly... but using it docked with an External keyboard. Lot of Mousing as well. I'd like to go back to Thinkpad FEEL... or atleast have keyboard with a pointing device so my hands dont have to keep moving back n forth.
So, it would be great it some of my fellow T4x/T6x/X6x 'ers would guide me a bit on this... share their first hand experience, or what they've seen on these keyboards and feel free to point me to reliable sources of information.
Currently this would greatly be use with T61 - Adv Mini Dock - 30" XHD3000 LCD as shown in my signature below.
Anyone who has used or know something about one of these Thinkpad related keyboard (ideally both of these to give a comparative response).
Which of the following have you used?
How was the experience?
(Maybe point me to thread with peoples experiences)
If you've used several, which one do you prefer / recommend? Why?
At the moment I have a "slim" BTC 6200C desktop keyboard. It has laptop like scissor keyswitches, so I like it the slim notebook like profile.
The way I have positioned my 30" LCD I'd like to be able to keep the keyboard on my lap at times while on my chair and maybe on the desk at times.
ThinkPad Full-Size UltraNav USB Keyboard
The keyboard and trackpad of the IBM Lenovo Thinkplus USB Keyboard with Ultranav:
ThinkPad Travel UltraNav USB Keyboard
The travel version of the above:
Newer:
ThinkPad USB Keyboard with TrackPoint
A 2009 replacement for the previous one but not the full keyboard nor wireless:
Thinkpads:
T61 8892-02U: 14.1"SXGA+/2.2C2D/4G/XP|Adv Mini Dock|30" Gateway XHD3000 WQXGA via Dual-link DVI
X61T 7767-96U: 12.1"SXGA+/1.6C2D/3G/Vista|Ultrabase
W510 4319-2PU: 15.6"FHD/i7-720QM/4G/Win7Pro64 (for dad)
T43 1875-DLU: 14.1"XGA/1.7PM-740/1G/XP
Dell:
Inspiron 9300: 17"WUXGA/NVidiaGeForce6800/2.2PM/2G/XP (old)

I had the same issue - had to go to voice command for a few weeks (sucked) wore wrist gards to keep things netural.
Everything went away when I changed to a USB keyboard with the Ultra nav (I use the track point and disable the pad).
I've been working like that for 6+ years now... no issues.
(as a side note, sleeping with wrist guards on helped heal me the fastest. I had neoprine, with a metal plate in them - from a local drug store)

Question Regarding Function Keys on Japanese Wireless Keyboard

When looking at pictures of Apple's Japanese Wireless Keyboard on the offical store* I noticed something interesting: The 4th function key still has dashboard icon on it. I know that at least on the English keyboard they replaced this with a key for Lion's Launchpad feature. So I'm wondering is this product image still accurate or not?
* http://store.apple.com/us/product/MC184J/B

Which exactly keyboard you are using, can you provide PN pls?
For latest Ultraslim Plus keyboard you have to install SW and driver and that will put into Systray icon where you can switch it. Like on attached image.
Jan Solar
Product Marketing
(not a technical support)
http://blog.lenovo.com/author/jsolar/
Attachments:
Untitled.png ‏18 KB

[ISSUE] Apple Wireless Keyboard on Non-Apple hardware

I am using a laptop and would like to use the apple wirless keybaord model : A1314, the reason I am using Apples keybaords as apposed to others is that others are made of cheap plasic!
Laptop Info:
It has build in bluetooth but I also have a bluetooth usb adapter if that helps.
Its a Lenovo Thinkpad T430.
On windows 8.1.
[ISSUE]
In the settings app under bluetooth I add the divice and type in the code and press enter, It loads for a while and underneath it says driver error.
The keyboard does not work at all!
Please leave seggestions!

i am having this exact same problem. Keyboard isnt seen if I select "Keyboard" in the bluetooth setup assistant, but if I select "Any Device" then after a moment "Apple Wireless Keyboard" shows up in the device list but it will refuse to pair, saying it doesnt have any configurable services.
Any tips or help would be greatly appreciated.

Ultraslim Plus Wireless Keyboard and Mouse not connecting

I just bought the Ultraslim Plus Wireless Keyboard and Mouse, but I can't get either to work. My machine (ThinkPad X230-2324-HQ4) does not have a CD drive for me to use the install CD, so I found and downloaded the driver from your support site:
http://support.lenovo.com/en_US/product-and-parts/detail.page?&LegacyDocID=MIGR-77112
I installed the driver properly and restarted my computer, but neither the keyboard or mouse will connect still. I've checked the batteries, and I've verified that my ThankPad's Bluetooth drivers are up to date and working properly, but I still can't seem to get it to work. I've found posts on here from people with similar issues, but they seem to all be related to the Ultraslim, not the Ultraslim Plus. The Ultraslim Plus does not include a USB dongle for connection.
Please help!

The Ultraslim Plus Wireless Kit is Wireless 2.4G solution, it is not Bluetooth solution. It has a dongle when shipping. Maybe you can check the mouse or Keyboard inside and find the dongle. You can open the mouse battery bin, it should be a dongle at top of two batteries. If you still can not find the dongle, I suggest you call the Lenovo help center since you don't have the dongle.

Ideapad s6000 not working with Logitech k400 wireless keyboard

My Logitech wireless keyboard/touchpad isn't working on my new Lenovo ideapad. Yes I am using an OTG cable but neither the cable or the keyboard are the problem as they work flawlessly with my Galaxy Note 2. Please help!

I have a Logitech MK360 which uses a Logitech Unifying receiver. It doesn't work with my Yoga 10", although it worked with a Samsung Galaxy Tab 2 7". Several wireless mice (MS and generic) and a MS mouse/keyboard combo work fine with the Yoga.

Ultraslim wireless keyboard and mouse not working

Hi , I purchased the Lenovo Ultraslim Wireless Keyboard & Mouse (pn: 57Y4700) about 4 months ago for use with my T60 laptop (which i use with a docking station and large lenovo monitor at work).
Everything was woking fine until last Monday when I can into work after the weekend and neither the mouse or keyboard worked. I replaced the batteries in both, rebooted the machine several time, switch the USB ports for the nano receiver, but nothing seems to have worked.
I looked online for troubleshooting options, but did not find anything.
The mouse and keyboard don't seem to have a "sych" button - if I recall correctly everything worked right out of the box.
My theory is that the nano reciever was damaged (not sure how) -- but don't know how to proceed:
can the nano reciever be replaced;
any other options to troubleshoot;
any chance that this could be a software problem
Thanks

Hi coffee12345,
Welcome to the HP Forums!
I have read your post on your wireless keyboard and mouse not working with your desktop, and I would be happy to help you! To begin, I need to ask you a few introductory questions:
What is the Product and Model Number of your desktop?
What version of Windows are you using?
Is this a recent issue, or has it been like this since day one?
Are you using a USB hub to connect your peripherals or is it directly plugged into the computer?
Please re-post with the necessary information, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Cleaning Ultraslim Plus Wireless Keyboard?

Hi all,
I've owned a lenovo ultraslim plus wireless keyboard and mouse combo. I love it, and it feels great to use, and is extremely versatile. It's been a year since I bought it and now it needs cleaning.
I tried removing all screws, but it doesn't seem to come apart very easily. I don't have the user guide with me so I don't know where to start.
This may be one of the most basic/stupidly simple questions on here but could anyone tell me how to get to the keys inside the keyboard without possibly damaging/breaking the keyboard bezels?

The Ultraslim Plus Wireless Kit is Wireless 2.4G solution, it is not Bluetooth solution. It has a dongle when shipping. Maybe you can check the mouse or Keyboard inside and find the dongle. You can open the mouse battery bin, it should be a dongle at top of two batteries. If you still can not find the dongle, I suggest you call the Lenovo help center since you don't have the dongle.

Control keys of latest apple wireless keyboard don't work on iPhone 4

Hello;
I just brought the latest apple wireless keyboard(2011) and I tried the control keys(briteness, music control, volume control) none of them worked on my iPhone 4(ios 4.3.5), but those shortcuts like: cmd+a, cmd+c...worked very well, I don't know what's wrong with this and I think those control keys are very useful, I'm planning to replace my old Lenovo laptop with my new accessory, who can give me a hand please!!! Thank you!

A number of folks have reported that the newest Apple BT keyboard, designed for use with Mac OS X Lion has this issue. Unfortunately the new KB has the same model number as the one for Snow Leopard. The way to tell them apart is the F4 key, on the Snow Leopard KB it has the Dashboard icon. I would try to find an Apple retailer with the Snow Leopard KB in stock and exchange your KB for one of them. The Snow Leopard KBs work great with the iPad, with all applicable function keys operating.

Lenovo Wireless Headset W770 compatibility with Linux and Mac

Hi,
Can someone provide me information on Lenovo Wireless Headset W770 compatibility with Linux and Mac distributions. On the product overview page under Software Requirements, only Windows is mentioned. http://support.lenovo.com/en_US/downloads/detail.page?submit=true&componentID=1343112653906&DocID=PD...
Please let me know if the headset can work with other distributions as well.
Thanks & Regards,
Keya
Solved!
Go to Solution.

I just received W770 and tried it on a PC and it worked. But when I plug the USB receiver in a macbook air (2011 MAC OS 10.6.8), it didn't work. The message I got is that MAC can't recognize the "keyboard" and asked me to press the shift button on the unrecognized keyboard- which I guess meant that the MAC treated the USB dongle as if it were a wireless keyboard of some sort. Anyway, would appreciate it if you could let me know how to make it work on MAC. The previous statement saying that it would work on any Lenovo machine regardless of OS is kinda of unclear - do you mean that it would also work on lenovo running MAC OS (is there any Lenovo running Mac OS?). Thanks.

How do you use the same wireless keyboard with multiple devices?

My apologies in advance if this question has been answered previously. There was nothing in the owner's manual (for the keyboard) that answered this. I did do a rough search that did not yield an answer to this:
I have one wireless keyboard I am using with my Macbook Pro. I understand this keyboard can also be used as an input device for my Apple TV and my iPhone - both of which I currently own.
And although I am able to use the keyboard with those devices, I am forced to "forget this device" after having used it on either the Apple TV or my iPhone so that I can use it on my MacBook Pro. Is there any combination of keys that one can press on the keyboard that would cycle through my three devices? As it is right now, if I don't "forget the device" on my secondary units, it somehow defaults to a peripheral OTHER than my MacBook Pro and I'd like for it to always default to my computer.
Thank you for any information/advice.

Bump

How do I find a previously passcode to link a wireless keyboard (Model A101urs6) to a Mac Power Book G4 running 10.5.8. The keyboard was linked at one point in the past, but then not used. When I am trying to hook it up now, it requires the passcode.

How do I find a previously passcode to link a wireless keyboard (Model A101urs6) to a Mac Power Book G4 running 10.5.8. The keyboard was linked at one point in the past, but then not used. When I am trying to hook it up now, it requires the passcode. Where can I find this, or is there a general number I can use?

Hello, and welcome to Apple Support Communities!
Try entering four zeroes.

57Y6336 LENOVO WIRELESS KEYBOARD N5901 (WW-B)

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