5800 applications cant access the net..

Question

in my 5800, opera mini is working fine, but no other application cant access the internet..looking forward for a solution.
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Answer 1

Hi turtlebuster,
Welcome to Nokia Support Discussions!
Can you further elaborate on your concern? Which internet connection are you using? Have you tried using a WLAN connection to access the internet? Is there any error message? Can you access the internet using the phone browser? Can you name some of the applications you have on the phone?
We can try some basic troubleshooting steps to isolate the issue:
1. Clear your phone browser's cache. Refer to the manual for the instructions: http://nds1.nokia.com/phones/files/guides/Nokia_5800_XpressMusic_UG_en.pdf
2. Under settings, check your default access point. Make sure that you are using this access point for the other applications you are using.
3. In your phone browser, you can set the access point to "Always ask". This will enable you to choose which connection to use when using the phone browser:
Internet> three lines> Settings> General> Access Point> Always Ask.
If the above steps did not work, you can follow these steps:
1. Perform a power cycle on the phone. Turn off the phone and remove the battery for a few seconds. Place the battery back and turn on the phone.
2. You can factory reset the phone. This will not delete any personal data but it will restore the phone's default settings.
Settings>Phone>Phone mgmt>Factory settings
The default code is 12345 unless otherwise changed. After the factory reset, you can customize your settings on the phone. For internet settings, you can check with the operator.
3. Check for updates using the Nokia Suite. If none, you can try to reinstall the phone software. For video tutorials, check www.nokia.com/nokiasuite
4. If there is no progress, you can reformat the phone. This will wipe all data, thus make sure to have a backup file first to prevent data loss. You can create a backup file through Nokia Suite. To format the phone, dial *#7370# on the dialer.
Hope this helps.