5800 Caller ID

Hi
I have the 5800 and I love it apart from one thing. When I get a call from a particular contact only the number shows, not the name. The number is only stored against 1 contact (I think - is there a way to check?) and I've tried it in both 07*** and +447*** formats and no luck!
Any suggestions would be thankfully recieved.
PS Do you know where you can buy a screen protector from?

It does look like you have the number stored against more than one contact if it's only happening with one person. Unfortunately there is no easy way to check. Try deleting the contact that it's stored against and see what happens when they call again.
You can buy screen protectors from many online stores such as: www.expansys.com
Screen protectors made by "martin fields" are probably the best.
www.martinfields.com

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5800 Call Divert

Hi
I am having problems with the call divert on my 5800. I have set it up to divert to my voicemail if I don't answer, however it only rings twice and then diverts. I'm trying to find out how to extend the time it rings before diverting as I haven't answered a call sucessfully yet since I've had the phone!
Thanks all!

try checking under Menu > Settings > Calling > Call Divert > Voice Calls > If not answered
max u should be able to set the timer to is 30 secs
if there are any errors and if it still diverts before the timer set, u should call ur network provider
if my post helped u out, please click the Star next to it to add some KUDOS to my name

5800 Caller ID. No Number.

Im having a problem with my 5800 since i got it. anyone that calls the display just comes up with "No Number". Anyone know how to fix tis problem?

If it happens with Every call then I think you should give your network a call and make sure that CLI(caller line identity) is activated on your account.
I know in South Africa people with contract phones have to pay a very small fee to get this but those of us on pay as you go get it for free.
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5800 Call Divert problema-"Check status" still dis...

I have purchased a 5800 phone. I inserted a globe simcard into it only to find out that the calls are diverted to a number- +639172973 when it is busy, not answered, out of reached. I have cancelled/deactivated all the calls and choose to do so for each category-busy, not asnwered etc. But when I clicked on the "Check Status" , the divert is still active for the number above. Please help how to delete this message.

try a hard reset so back up all data here are the codes you need courtesy of rad 24
With all these operations I recommend you TAKE OUT MEMORY CARD and DO A BACK UP OF YOUR STUFF!!!
NOTE: In front of the hash key ( #) there is also a STAR key that people often miss and state that the code does not work.
1.. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data) Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for ALL operations listed here is 12345.
2.*#7370# - Reformat your phone (out of the box, tho keep in mind that most newer nokia phones at least n series, e series and s60 based phones have udp - user data preservation so not ALL data may be lost. still it is a good idea to always do a back up of your stuff.)3. This you perform as a last resort. Nothing else is working.If the phone is not showing any activity, proceed with hard formatting , turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
3. hard reset - hold the following buttons * (star key), 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons ( for Nokia 5800XM - use the following buttons to do a hard reset, /GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. ) For Nokia N97 (unofficial version but works) is SHIFT /SPACE BAR / BACKSPACE while holding the power button. Again do not let go until you see the handshake screen.
If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service for assistance.
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Nokia 5800 calling problem

im new to this so sorry if this is in the wrong place and otherthings, anyway, i have a nokia 5800, which has been pretty much plain sailing apart from recently the speaker hasnt been working for calls. when i make calls i have to put it on loudspeaker, which as you can imagine is arkward to have everyone listening to your conversation. Sometimes it works, but more often than not i have to use loudspeaker. I have insurance but i was just wondering if there is any easier way to fix this?

Unfortunately I have to mention that also my 5800 is having this problem. Furthermore a collegue is experiencing the same.
So, it looks that there is a kind of weakness in the system. I sent the mobile phone back and they returned it just with a "software update". Obviously, after my first phone call, I found again that the speaker volume goes down during the conversation and I cannot hear anything...
Now, since this is the second problem after the break of the vibration, I'm disappointed...

Nokia 5800 Call Forwarding settings

Just wondering if there is any way to customise the call forwarding settings on my Nokia 5800. I would like to set the forward to voicemail if not answered setting, but the longest I can get the phone to ring before forwarding is 30 seconds. This is often not long enough for me to answer the phone, for example if I can't find it, it's in a bag or I've left it upstairs. I had the same problem on my old 6300.
How can I set this to forward to voicemail after say a minute? If this is not possible, where can I submit a feature request?

this is a network setting not a phone setting
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Nokia 5800 Call Records

Is it possible you can delete a call from the call log without having to remove them all?
Thanks.

You have to delete it from the recent calls > received calls section to make it disappear from the full log.
On the N97 which has the same OS as the 5800 you go into the received calls, select the number you want rid of then press options > delete.
Message Edited by psychomania on 02-Oct-2009 11:40 AM

Nokia 5800 call waiting

I have turned on call waiting. When I'm in a call and someone else calles me, I don't hear the normal beep sound like in other phones. It appears on the screen that someone is calling but I have to actually look at the screen while I'm talking with the first person to know that someone else is also calling me. It's difficult to start a coference call because of this problem. Thank you.

Under the Profile personalization set 'Warning Tone' to 'On' and also 'Alert For' to 'All Calls' and see if that makes it work..
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Problem with 5800, call processing is too slow.

i have a problem with rejecting calls and recieving as well as dialling. it takes to much time to process. when a caller calls me they hear the dial tone for about 5 seconds then i get the call on my phone.. when i use third party software for automatic rejecting calls, the caller hears the dialtone for like 10 seconds or more then it gets rejected which is really annoying. please help me. is there a solution for this? this is not the network problem coz my sim n rejecting calls on other phones work fine. AND ALSO wen someone calls me i get the call alert like after 10 seconds, its very slow!!

Make sure you have upgraded to 1.1.1 which fixes volume problems.
Note that it will NEVER be as loud as standard cell phones but it should improve the volume so you have no problem hearing it in the car.

Real Player - Nokia 5800

Hi all,
While watching Videos on the Nokia 5800, the three buttons/keys and the Media Key stays on "Light On".
Its rather irritation while watching movies when its dark.
Is there any way to turn them off. ? ? ?
Message Edited by raphy on 25-Feb-2009 11:32 AM
R.T

"The poeple have the power"
I just called Nokia support and we dicused that, he said that he will forward my feedback...
I belive if more poeple who ownes a nokia 5800 called them and complained about that problem instead of beeing cowards and lazy and waiting for other poeple to solve thier problem, that they acctualy could help out and make a different, Call them and complian... Thanks to all you who try =)
R.T

Nokia 5800 - cannot see caller contact name (one m...

This is a repeat of the question asked and seemingly "solved" here:
I'm starting a new topic cause the label for the topic mentioned above says "solved" in nice big green letters so people might miss this issue being raised again.
I have a 5800 XM (RM-356, software V51.0.006) with 250+ contacts...
The problem appears as in the case above, happens daily: I get a call from a number which is definitely in my contacts (phone memory, not SIM) but I still just get the number displayed and not the name of the caller.
Furthermore, if I then take the callers number as reported by my phone (with the '+' for international and all), and update the contact, nothing improves, same thing.
It gets better : my wife has the same number for her cell phone and home phone, with a different area code (smart, eh?). There Nokia definitely confuses the two, only if I erase one of them then I get her name when she is calling, though the numbers are definitely different, e.g.:
+38111XXXXXXX and +38165XXXXXXX (in the example the +381 is Serbia, and 11 and 65 are two different area codes).
This issue is driving me nuts, and not because I can't recognize my wifes number , but because of the OTHER 250+ business contacts that I get calls from daily!
I have tried everything, including doing a "hard reset" of the whole phone... not to mention it took me hours to get everything else but the contact list back to previous settings....
What is wrong here?
There has also been this advice on the Nokia forum :
unfortunately, tried all of it, and nothing worked.
To further complicate the matter, this problem appears only for a fraction of the numbers in my contact lists = some contacts I see names just fine when they call, and some I cannot get to show up no matter what...
Many thanks for all your help!

It is simply multiple entries, as you have no doubt read about, for example if you entered all your wifes numbers just to your wifes name, but as individual details they would work. So say the contact is Wife, select option edit, add detail, then you can have Mobile , home and work numbers all attached to that one contact, and caller id will work, as long as you don't have several of her work colleagues as contacts with the same works number, the failure of caller id is always due to a conflict, as the phone can only identify the number (the incoming info) and if that is attached to more than one person it just gives out the number.
To resolve the problem you need to find and remove the conflicts !
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Nokia 5800 Xpress Call Waiting notification

Hello all
I have problem with my nokia 5800 xpress.
the problem about call wating.
when i call someone he call to another we usually see in all other models a notification "call waiting" to be know the person we are calling to is busy talking with another
nokia 5800 xpressmusic doesnt show this notification "call waiting"
this problem causes many problem for me.
that i think that the person that i callig dont want to answer me
but the truth he is talking to some one in his phone.
i have my nokia 5800 since firmware v50.x i think that nokia will solve this problem in the next firmware but didn't solved in v 51.x and waiting for new firmware and now updating my phone to the last firmware but not solved too.
pls any one have a solution reply me.
sorry for my english not good
i hope to understand me.
thanx alot

furthermore if the reciever doesn't want to recieve ur call, he may let ur call ring through and through, in which case u'll hear ringing and at the end u'l hear a voice sayin tht the person isn't pickin up ur fone plz try later.. OR there he may reject ur call, in that case u'l 1 or 2 rings and then a voice tellin the prsn u r tryin to reach is busy, etc..
Of course these vary accordin to network..
Well in any case it's a network issue not a handset issue..
Check with ur network.
What say farby?
Regards,
Dr. Shoubhik

Call waiting notifications on Nokia 5800!!!!

I have a small problem.
When I call somebody from my nokia 5800 and that person is talking to smb., so my call is on waiting, i don't hear anything and i don't even see it on my screen. So i don't know if that person is not answering or is on a call.
The same happens when samb calls me and i'm on a call. I receive on the screen a waiting call, but only if i look at it. I don't hear no beeps or any sound that could announce me that i am receiving a call while i'm in a disscusion.
The call waiting option is activated.
How do I solve the problem with the sound notification?
Please help!

call waiting notification depend on the network
for example when i use one network SIM card call waiting notification appear
when i use another network SIM card call waiting notification dont appear

Using Nokia 5800 GPS and accepting a call

Hi, I was wondering if there was a way to answer calls while the GPS is on on my Nokia 5800 Navigation Edition. Currently, when I use the GPS and someone calls, I tap the answer button, but I get a message that says not allowed. I was looking around in the settings, but can't find anything. I was hoping there would be a way to answer the call and turn on the speakerphone so I can drive and talk at the same time. Anyway know if this is possible?
Thanks!

Getting my first call during active turn-by-turn navigation, I wondered about this strange behaviour too. As it is I dont see any green phone icon on the navigation screen. With the terminal placed in the included windscreen fixture, it is hardly traffic safe to have to press many buttons to get the handsfree activated! Nokia could consider another option on the main screen when a call is waiting to be accepted, for going directly to speakerphone-mode, or at least a configurable option within the maps application. As of now it jumps back to the maps app, which induces the added (two) press of the application switch button. I suppose buying a separate handsfree kit might 'solve' this basic issue, but that should really not be needed out-of-the-box with a dedicated navigation edition. If someone figures a setting that I have overlooked, I would be pleased to get a hint, thx.

Nokia 5800 31.0.008 CALL BUG

Hi!
Also with this firmware, occasionally, phone crash (freeze and reboot) during a call, when H3G netwok (3 Italy) is missed (0 antenna signal).
In Italy, when H3G network (HSDPA, UMTS) is unavailable, the operator switch automatically in roaming mode (GPRS TIM).
Maybe, in the 5800XM OS there's a bug in this switch management.
A routine to close call, is better then a "crash and restart".
Thx
Bye

i think it's not a bug, but a feature
this behaviour is there since the first firmware version, but i also like to have text there, it can be small but icons only is not very usefull and there is also space for a small text!
V21.0.025 » 04-09-2007 » RM-356 5800 XpressMusic » Language pack 01

5800 Caller ID

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