5800 Comes With Music - library not refreshing!!

Hi everyone, I recently got a 5800 Comes With Music phone and registered the phone within the Music Store. I don't have a PC I can use so I wanted to use the phone to download music. I managed to download a couple of tracks and they were stored in my music library when I chose the 'Refresh Library' option. However, the next batch of songs I downloaded show as complete in the 'My Downloads' section but when I go into my music library and try to refresh it, it just says '0 Files Added'. Why is this? I'm not doing anything different to what I did the first time, yet whatever I try, I can't add the latest downloads to the library. It's driving me mad!! Has anyone had the same problem? Am I missing a step - I'm literally selecting download, waiting for it to complete then going to the library and choosing refresh.
Thanks!

Hey man, yh i'm afraid i'm having the same sort of problem as you.
I've bought and downloaded new songs off of the internet and have tried to put them onto my phone with little success.
Originally I got all but 1 song off the album into my library, through bluetooth, but when i came to play them later in the day (even though they were working earlier) they couldn't find the files and therefore were useless.
I tried, when I got home, to put them on later through the applications you download through your PC (like Nokia Suite and Nokia Music) and seemed to get them on fine but when I looked for them in my library they weren't there.
It seems like they are happy for you to put it on to your phone so that you can find the file in File Manager but won't let you put it in your library.
Sorry I couldn't give you any help but I thought it would be a good idea to put my problem up on here as well.
Good Luck mate

Similar Messages

5800 Comes with Music [PIN/Activation code] is the...

OK - bit of background first
Some months back I brought a 5800 that did not 'COME WITH MUSIC' - I've got it all set up nicely, got all the apps I wanted installed, email settings correct, games etc etc
Recently - just for fun - I entered a couple of codes on the Pepsi ringpull promotion to win a 5800 'Comes with Music' - & guess what, got an email saying I've actually won !!! (haven't got it yet though)
Now I know I can't use the PIN/Activation code from the 5800 'comes with music' phone with my 'older' 5800 (I believe the code is 'locked' to the IMEA of the phone or something like that - can any1 confirm this ??) - but what I'd like to know is how long have I got before the activation code is 'invalid'.
What I mean is that IF I don't use it then my 12months 'free download' subscription will not start - but if I leave it for - say a year - will the code become invalid & I lose out on all those lovely free downloads ??
The way I'm thinking is that I could keep the new one locked away & if/when my present phone gets too badly damaged, or the screen get's scratched, then I can 'backup everything to PC' (Nokia Suite) & reload it into the new one THEN use the activation code & get a years free download
Or would it be better to transfer from the old phone to the new phone now - use that with my free downloads & 'factory reset' my old phone & sell it on/recycle it ??
Motto: Illegitimis non carborundum
Solved!
Go to Solution.

OK so no answer - however since I've now got the new phone, I can answer my own question
There is only 2 Months from recieving (buying) the phone before the 'Comes with Music' voucher is made invalid
Motto: Illegitimis non carborundum

E75 : Music Library Not refreshing

Hey guys ..
I recently added a bunch of songs to my phone's 8gb memory card ....and for some weird reason ...I cant get my music player to refresh its own library and add the songs to the list. all its says when i select the "refresh library" option is - "Refreshing 0 file(s) added" and it keeps trying to search(it went on like this for 6 hours) .. but doesnt find a thing
the songs are showing under menu>gallery>songs .(So i know they are on the phone)
HELP!!! as things stand i cant use my music player... coz it isnt showing a single song
Thanks

I would suggest a factory reset (*#7780#) and try again.
If that doesn't help, update the firmware in your phone after backing up the phone memory.
Cheers,
DeepestBlue
5800 XpressMusic (Rock Stable) | N73 Music Edition (Never Say Die) | 1108 (Old and faithful)
If you find any post useful, click on the Green "Kudos" Button on the left to say Thank You...

5800 comes with music

hi can anyone help or put me in the rite place i have a 5800 it should of had 2 years free downloads it was ok but iv not been on for a while and i can log in but it says i need to pay and i know it was first used on the 5 4 approx thanks

You can write to nokia from its official site nokia.com by pressing the 'contact us' link. People over there will definitely help you.

N8 Comes With Music Downloads

I first had a 5800 Comes With Music. This was good, I downloaded the songs I wanted, no problem. I then progressed onto an N8. Transferring the music-while I still had my Comes With Music contract-was fine, however, I had to verify that every song was indeed mine, proving this with every single song. I then had my phone put in for repair, during which time the circuit board was replaced, effectively branding it a new phone. When I try to transfer my music now-the contract is over-it says that I can't as this is no longer my Comes With Music device. I have now lost over 1000 songs! Is there any way to right this?
Solved!
Go to Solution.

@jk95 - Try if you can change your registered mobile from Music account settings in Music player; Account > Music account > Registered devices.
If not, contact local Nokia Care with your Nokia Music username and IMEI (serial number) of your device. You can check contact details behind Contact us (or Contact support) link up right in this page.
-ThreeOs

Using a different handset for Comes with music?

I ve just received my upgrade a 5800 comes with music edition,my wife has a n95 8gb normal edition and i was wondering whether i could let her have the code for the free music as she d make more use of it than me?
Could i register the N95 to use the free music instead of the 5800?

Hi,
you can also try to recover your content from the Music Vault My Account > Music Vault. If the 'Change registered device' option is greyed out, this means that you have changed either your PC or mobile within the specified 90 days. If the application has been installed but the application updates have not been accepted, download the latest version to be sure that it is compatible with Comes With Music.
hope this answers your question..

Comes With Music / Nokia 5800 problems downloading...

I've just got a new 5800 with Comes With Music and I'm having lots of problems! Hopefully you can help?!
Problem 1 - the main problem! Downloads don't add to phone's music library
The main problem is with downloading songs directly using my phone. Songs I download (using the mobile, not the PC) don't get added to my music library, and refreshing the music library dowsn't help. If I go to the music store, select 'options' and 'downloads' I can see a list of all the songs I've downloaded. If I select 'open' I can play the songs (one at a time), but they don't get added to the music library. If I press 'delete', I'm told 'File not found'. When I connect to my PC, I can't see these songs using the Nokia Music software, so can't transfer them to the PC. All very strange. Any ideas for how I can get these songs to add to the library?
Problem 2 - Nokia Music software
This is just irritating rather than anything else. When I plug my phone to my PC and use Nokia Music, the little phone icon has the caption 'Nokia N95'. But the phone I've connected is a 5800! My old phone was an N95...
At first this meant I couldn't sign up to CWM using my pin, because I was told it isn't compatible with this phone. So I had to sign up using the phone rather than the PC, and then use the log-in details on the PC to access music. This has worked and means I can download songs to my PC and transfer them to my phone, but it was a pain to get there.
Problem 3: Nokia Music website doesn't work
To add insult to injury, when I look for some help on the nokiamusic.co.uk website I'm told I need a new flash player. So I download the new flash playe, and I'm still told I need a new flash player. Brilliant. Incidentally, at the bottom of the page it says"Click here if you're quite sure to have Flash Player installed" which is gramatically a lot of nonsense.
I've always got on well with Nokia, but frankly I've had a nightmare week trying to get this new phone up and running and I'm very disappointed with them. The help-line isn't much use either. Anyway, any help on the above would be really greatfully received.
Ryan

Hi!
For your first problem, are you accessing Nokia Music Store on your mobile through the webbrowser or via the application in Music Menu? If you are using the web browser, try using the application.
If you are using the application already, have you tried with different access points? (i.e. WLAN, different operator interet access points) Also make sure that you have a memorycard in your phone which is compatible with the device, might be worth trying to re-format it and then try again?
For your third problem, have you tried to access nokia music store through Nokia Music program on your PC? (Click on Store tab). And which browser are you currenlty using to access it?
Cheers,
elin
http://www.nokia.com/support

Comes with music 5800

when i bought my phone on contract it was advertised as comes with music on uk tv. now 4 months later im told that unless im with a certain contractor ,ie orange and on payg, i cant have comes with music..this is false advertising and nokia should be held accountable...and its also asking for a pin number..why would this be when only certain phones are meant to work with comes with music..can anyone help as ive been on the phone for 30 mins t tech team,who seem reluctant to deal with calls.and help desk just fob you off.

I bought my nokia 5800 March 30th 2009. I really loved it not until now. 2 weeks ago, videos were not playing... I'm not sure how that it happened. It was just pitch black with no sound. But it i can still download songs and play them.
Last Saturday, July 4th, I went to Nokia Center at Wheelock Place to get it fixed. I was told that he needs to format my phone as the phone got corrupted. I backed up my phone so he can do what he things needs to be done. I asked if it's safe to format my phone as I have this fear that the music I downloaded won't play anymore... He told me that I can call Nokia Care anytime for help. So he formated my phone and it fixed it. Videos are now playing... On my way home, the music I downloaded were no longer playing. It really upset me. I tied to download from Nokia store and was still able to, but all the downloaded music won't play. I waited for Monday to call the nokia care for assistance. This morning I called the nokia care and in verbatim, the customer care personnel said ,
"We apologize for that experience. Now since you agreed to format your phone, all the data have been erased and so now, you have to purchase a new license in order for the downloaded music to play."
What??? Nokia was bragging a 1year agreement and even advertized that the downloaded music can be kept after the 1 year!!! (Literally YES KEEP IT, but don't play it!) Now what made me even more mad is when the rep told me that it's "MY FAULT" since my phone was reset!!! Duh?! I didn't even initiate the reset, come to think of it.
In the first place, it was not my fault that the video player of my phone got corrupted. 2nd, the nokia repair center suggested that formatting the phone will fix the trouble (video not playing). 3rd, I bought the phone because of how the ad was delivered to the public. I honestly thought it was a good buy but now i'm starting to think all is a sham.

5800 XM - comes with music

I bought the nokia 5800 XM headset when it launched in India, assuming that comes with music meant the unlimited subscription, instead they just loaded a couple of hundred songs. Now that the OVI store is launched with unlimited music download support, isnt it fair that all owners of the handset get subscription instead of only new handsets (BTW, new handsets are cheaper by about 6000 Rupees!) ? Or is this world just unfair ?

This is not something we can help you with on this forum.
For complaints you need to contact nokia care via the "contact us" link near the top of the page.

Help. My new "Comes with Music" 5630 is not accept...

Hi All,
Hope you can help. Just bought a "Comes with Music" edition 5630 from the online Nokia store. However I cant register at the Music Store for "Comes with Music" as it says the phone is not "Comes with Music Compatable"??
I have also tried registering from the Phone directly and get the same error message.
Any Ideas?
Stuart

Hi! I'm also having Exactly the same problem with my Nokia 5310 Comes With Music.
I logon using the Pin number but The Registration program says my Device is not COmpatible with Comes With Music.
i'm really irritated!!!!!!!!!!
ANd Nokia don't have any custome service outside 9-5pm Monday to Friday!!!!! GRRRRRRR

Suplied activating pin comes with music not valid ...

Hi there,
Just picked up a brand new X6.
When I try to activate my one year free "comes with music" theres a message saying my pin is not valid for this region..
I live in the Netherlands, surely that can't be the problem :-)
Any feedback would be nice.
O and yes I have entered the correct pin, multiple times I must say..
Thanks in advance
M

ok i just got the solution:
The Ovi Player, when installing, sometimes defaults to a different Ovi Music store than the one selected. Instead the installer selects the regional settings from the Operating System and sets the Ovi Music Store to that country. If this is the case, manually select the store of the country you wish to log in to.
Run the following command:
Start > Run > oviplayer://musicplayer/?setTerritory=en-GB
The en-GB needs to be replaced with the code for the region that you want to be pointed at. See below for all the correct URI commands:
oviplayer://musicplayer/?setTerritory=en-GB
oviplayer://musicplayer/?setTerritory=fr-FR
oviplayer://musicplayer/?setTerritory=de-DE
oviplayer://musicplayer/?setTerritory=it-IT
oviplayer://musicplayer/?setTerritory=es-ES
oviplayer://musicplayer/?setTerritory=nl-NL
oviplayer://musicplayer/?setTerritory=en-IE
oviplayer://musicplayer/?setTerritory=fi-FI
oviplayer://musicplayer/?setTerritory=sv-SE
oviplayer://musicplayer/?setTerritory=da-DK
oviplayer://musicplayer/?setTerritory=en-AU
oviplayer://musicplayer/?setTerritory=zh-SG
oviplayer://musicplayer/?setTerritory=pt-pt
oviplayer://musicplayer/?setTerritory=nb-no
oviplayer://musicplayer/?setTerritory=ar-AE
oviplayer://musicplayer/?setTerritory=de-CH
oviplayer://musicplayer/?setTerritory=de-AT
oviplayer://musicplayer/?setTerritory=es-MX
oviplayer://musicplayer/?setTerritory=pt-BR
oviplayer://musicplayer/?setTerritory=af-ZA
oviplayer://musicplayer/?setTerritory=pl-PL
oviplayer://musicplayer/?setTerritory=hi-IN
oviplayer://musicplayer/?setTerritory=ms-MY
oviplayer://musicplayer/?setTerritory=ru-RU
Once you’ve got the corresponding URI:
For Windows XP, Vista Business/Enterprise and Windows 7 users:
* Start/Orb > Run
* Copy the URI into the run box and then Enter.
* Ovi Music Player should launch (or activate, if it’s already running).
* Wait a few seconds and you should find the Ovi Player now directs to the correct store and, on restart, your homepage will be that store.
* If you see 'No internet connection...' message, click on the Home button and wait for the new page to load.
* Even after doing this, you are not able to access the LIVE store, delete the MDataStore.db3 file and start Ovi Music Player again.
* On the start-up screen, select correct country location
For me its working now ....though its the german store its fine

Come with music only in UK with 5800?

Is it confirmed that the 5800 will be served with Nokia "come with music" service only in UK with Orange?

Nokia have made a press release about it here:
www.nokia.com/A4136001?newsid=1314408
It's also on nokia's blog:
http://conversations.nokia.com/2009/05/13/nokia-5800-orange-uk-comes-with-music/
It is still possible that nokia will sell the CWM 5800 as a sim free phone at a later date but nothing is known about that yet.
Message Edited by psychomania on 13-May-2009 09:31 AM

Comes With Music membership extension

I have been a satisfied (most of the time) subscriber to Comes With Music membership (UK) since 26 Ocbober 1969. On 26 September 2010 I got an e-mail from "The Comes With Music team" ([email protected]) which I have pasted below.
-------------quote
Hi tonyarro,
Your Comes With Music membership is about to end on 26/10/2010. To continue getting millions of free tracks from Nokia Music Store, you just need to renew your membership by buying a new Comes With Music edition mobile. There's no need to wait - when you renew, your new membership period is added onto the time you've got left on your current membership. Click here to renew now.
What's more, there are exclusive offers on new Comes With Music edition mobiles, just for members. Take a look at all the latest deals here.
Remember, even if you don't renew, you keep all the music you've downloaded so far and can continue playing it on your registered Comes With Music mobile and PC. But after 26/10/2010 you'll have to pay for any new music you download. So don't miss out on all the new releases or classics from the massive Nokia Music Store catalogue - renew today!
All the best,
The Comes With Music team
-------------unquote
So I "needed" to buy a new mobile. The "exclusive offers" were two choices, a 5800 at UK Pounds 249 or a N97 mini at UK Pounds 409. I already use a 5800 and the N97 costs more than I care to pay for a 'phone.
By accident, I discovered that T-mobile UK are currently selling a PAYG 5230 Navi CWM at UK Pounds 99.99. Quite a bargain, so I bought one.
Now I am going round in circles on the Nokia/Ovi websites and in Nokia Ovi Player on my PC trying to enter the activation pin. All the instructions no longer work with the current Player. The only working option is to create a new account and allow my present account to expire. I am reluctant to do this because it seems likely that I will also have to buy a new PC if I want to keep and play the music files that I have already downloaded (only 61.2GB).
In the process of going round in circles I discovered a hidden option in the Nokia Ovi Player menu - Account/Music Account/Extend. I could have bought a 12 month extension to my existing membership for only £34.99! I didn't "need" to buy a new mobile at all! No wonder the "Comes with Music team" don't have a return e-mail address if they just exist to drive sales by telling lies!
Anyway, I already have the new mobile and the CWM activation PIN. I realise that many forum members have more desparate problems than mine, but can someone on the staff please advise me how to extend my existing membership account using the PIN and new 'phone that I have already paid for?
Tony.

Sorry, I got it slightly wrong, it's £33.99, not £34.99. The whereabouts are in my previous posting. To repeat, within Nokia Ovi Player, on the top line click on account, then music account, then on the Extend green button and the message below appears. This might only appear when your subscription is due to expire within one month or has expired less than one month ago. This is obviously from the UK music store, (GB pounds) I don't know whether it is available in other Nokia territories. I haven't tried it - I found it too late. I now have a 'phone that I didn't really want and no access to transfer my existing music collection back and forward to my old 'phone or my new 'phone. This is by following the advice of the 'Nokia music team'. New 'phone = new account = new computer.
Extend your subscription
You can buy an extension here
£3.50 1 months for £3.50
£9.99 3 months for £9.99
£17.99 6 months for £17.99
£33.99 12 months for £33.99

Question about Comes With Music in the UK

Ever since I heard about the service, I was quite interested in getting a Comes With Music device on contract, but looking for one is like finding a needle in a haystack.
Ideally, I would like to stay with O2, but they don't seem to offer contracts with Comes With Music, from what I can tell. I called their sales team four times to try and find out and pretty much got a different answer every time, although the one person who did seem to know what he was talking about gave a definitive "no".
Other than that, I'm finding it impossible to find deals. I know Orange do the 32GB X6, because a friend of mine has this contract (not that I've found anything about it online), and the Nokia site itself offers the 5800 CWM with T-Mobile. Like I said though, I'd rather stick with O2 if possible, because I've always had excellent signal from them.
So basically, does anyone have any information that may help me? I'm starting to think the reason CWM isn't doing well over here is because nobody really knows about it and because if you do find out about it, it's virtually impossible to find a contract.

Your only option for getting a CwM phone on O2 is to see what places like carphone warehouse and phones 4u have to offer.
O2 have refused to sell CwM phones directly in the past.
Instead of paying more for a CwM phone you may want to consider spotify premium instead. It's Â£10 per month and it allows you to either stream music or download for use on the phone.
The X6 32gb CwM has become quite hard to find since the cheaper 16gb model (without CwM) appeared. Originally it was exclusive to phones 4u but didn't sell well due to it's overly high price.

N97 COME WITH MUSIC HELP !!!

dear friends,i've bought my N97 that doesn't include CWM.
the reason is becuz i've my old phone Nokia 5800 CWM Activation PIN which i haven't activated it.
i thought i could've use my old Nokia 5800 CWM pin for my new N97.
sumhow i couldn't activated it,using 5800 unused pin for my N97. .
any help?
regards~

i think that each device that 'comes with music' gets thier unique code or id, so if your n97 'came with music' then you should have gotten a pin or id for that particular phone. if you have not then contact customer support. now 'comes with music' i didn't even know that n97 comes with this service already and it is limited to a few countries that actually promote this service. it is not something that is avaliable worldwide. best to contact your nokia care line or nokia care piont and have a talk with them
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

5800 Comes With Music - library not refreshing!!

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