5800 connectivity and other issues

I recently bought a 5800 xpressmusic phone. I am experiencing a series of issues with the phone .
The phone do not gets connected to the PC suite thru the USB cable ( CA 101) . It connects only thru bluetooth . I tried after re-installing the latest PC suite , still the PC do not recognizes the phone .
Also if the phone is connected to PC as " mass storage" it keeps on connecting and disconnecting ( every second a new pop up comes which goes after the window is opened ).
The 2 problem put together it seems the cable is alright , but still PC cannot recognize the mobile in PC suite mode.
Also I am finding the microphone is very weak . In loudspeaker mode the speach is not audible to the person at other end, till the phone is kept close in front of the face.
The network coverage also seems pretty low. In many places the network bar may appear full , but voice is crackling . Also GPRS do not get connected easily. Incidentally my old nokia 3100 connects well at the same place!!
Anybody can advice what can I do to solve these??

Are you using PC suite or OVI suite? OVI suite (I believe) is the correct one to use for the 5800 (it's the one that installs by default from the DVD in the box).
Does your other phone connect to the PC correctly, if not it may be your usb port, try another port and if that fails, try another computer.
If all else fails, take the phone down to your nearest nokia care point and get one of the engineers to have a look at it.

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Failed Hardware Scan and other issues E440

Hi all,
This is probably more rant than anything, but I wanted to give a heads up to others too.
I have a ThinkPad E440 that is a year old. From the very first time I turned it on, there have been issues. The first hardware scan (via Lenovo Solution Center - LSC) showed a warning for the Intel Dual Band Wireless-AC 7260 Local Connection Test. There were also tons of System Events that always show up in the "Configuration History" part of the LSC. You can look at the calendar and tell exactly which days I used the computer because there will be System Events generated each day. Things like app crashes and failed drivers.
In July 2014, I got the first warning for the 16 GB SSD - the SMART Short Self-Test. By February this year it showed as failed for each hardware scan (these were initially set up to run monthly).
Also the whole time I've had it the touch screen would just stop working at some point and I would have to reboot to get it working again.
I finally called Lenovo on March 30th, before my warranty expired. When I called that time, I didn't realize the hard drive failure was the SSD. So they sent me a new 500 GB drive. I also added the other things into the case when I talked to them. For the wireless issue they suggested making sure the driver was up to date. I did this and let them know when I called back that it was up to date and still having the warning. So I called them to tell them to tell them about the wireless and also that I realized it was the SSD having the failure, not the main drive. The first case had already been closed even though none of the other items were addressed.
So they opened another case (this is #2). They said to mail them the laptop since the wireless issue would probably be on the board and it wasn't something I could fix myself. They sent a box with a prepaid overnight shipping label. I was very sick for a few days so I sent it back to them on April 10th (a Friday). Via UPS I saw it was delivered on Saturday. Work was performed on it Monday, April 13th and sent back to me that very day. I received it on April 14th. This part of the service has been excellent - very fast response.
Being in IT, I included a letter with the laptop that outlined the issues that should have been in the case. I also printed the hardware scans and what the system events looked like.
When I got the laptop back, the sheet inside said they had replaced the Speaker because of Distorted Sound. This was not even on the list even though I had noticed it. I didn't even power up the laptop before calling them again - yes, I was furious! Plus our power was out...
So this was noon on the 14th. They opened case #3 and sent me ANOTHER BOX so I could send it back.
After our power came back on the 15th, I powered up my laptop. I opened the browser (I have it set to restore the previous session) and there was a sexually explicit video on YouTube. I opened the other browser and there was a different video on YouTube. So this person was watching YouTube instead of fixing my laptop. I looked through both browser histories and there was quite a bit of activity while my laptop was at the repair center... I ran the hardware scan - still failed and a warning for the wireless. They really hadn't done anything.
I also found two pictures of the repair person in the recycle bin...
So I called back. I was LIVID! They opened another case (this is #4). And sent me ANOTHER BOX. I finally learned the other day that once a case is opened, it cannot be edited or added to at all. Instead, they close the other case and open a new one. I guess their turnaround time for closing cases is excellent! I've never seen a system like that - and I've used a lot of them.
I got a really nice, patient fellow on the line. He took all my info (again). I emailed him the pictures, screen captures of the YouTube videos, the letter I had sent - everything. He entered as much into the new case as he could - he talked to one of the supervisors to make sure he did it right. Somehow he flagged it so that the laptop would get more attention (time) at the repair facility. He also opened a separate case (an escalation ticket?) for a supervisor to call me regarding the person's conduct at the repair facility. He said they would call me that day. (It's now the 25th and I've never heard from anyone)
So, he sent me ANOTHER BOX. I've built up quite a stack of them.
Our power was out AGAIN from the 17th through the 19th (don't get me started).
I noticed a hardware scan had now gotten a failure on the main hard drive. So I called them on the 21st to add this to the case before sending the laptop back. The girl said they can't add anything to an existing case or edit it at all once it's opened. She would have to open a new case and SEND ME ANOTHER BOX. I told her to forget it because I was ready to send it in and didn't want to wait for another box. I also asked for a status on that "escalation case" where the supervisor was supposed to call me. In order to do this she, yes, wait for it, had to open ANOTHER CASE!! So they would know I wanted a status. I'm completely dumbfounded.
So I sent it back on the 21st. This time I practically wiped it. I had already removed all my files the last time, but I had left my bookmarks and browser history intact. I set up a guest logon with admin privileges. I updated my letter and printed off more stuff to include with the box. On one sheet I had only the case number, the serial number and machine type. On another sheet I had "DO NOT SEPARATE THIS PAPERWORK FROM THE LAPTOP" and the case number. I put this sheet on top (The guy on the 15th said my letter and stuff may have gotten separated from the laptop once it was delivered to the repair facility). I used a ton of staples so it would all stay together. I included in my letter the failure on the main hard drive and asked if they could look at it. I wrote about having to open a new case if I wanted to include it.
They received it on the 22nd. A nice gentleman from the repair facility called me that day asking about the password. that. was. written. on the sheet they have you fill out. I told him what happened last time and also mentioned the hard drive failure and asked if he could look into it. He said they would.
I received my laptop back yesterday morning.The sheet that came with it said they had "replaced the following parts to complete the repair of your laptop."
Part Description                                           Symptom
IMAGE                                                             Replaced due to engineering change
System board                                                 Network card error
Hard disk drive                                                Network card error
ECA-WIRELESS                                            <no symptom listed>
There was also a sheet saying they had installed a factory preload of software and I needed to install Lenovo and Windows updates.
When I booted it up, the first thing I noticed, in the lower right corner was:
Windows 8.1
SecureBoot isn’t configured correctly
Build 9600
I ran a hardware scan. Well, I tried. It stopped part way through and said it finished successfully but most of the tasks showed up as cancelled. I tried to run it again - issues - rebooting ensued. It said the LSC wasn’t available and that I should try again or reboot.
Tried several times. Then got what I guess is the new BSOD - kinder, gentler:
Your PC ran into a problem and needs to restart. We're just
collecting some error info, and then we'll restart for you. (xx% complete)
If you'd like to know more, you can search online later for this error: DRIVER_CORRUPTED_EXPOOL
Even though the LSC said my Lenovo files were all up to date, I ran the Update. And first I had to download a new version of Update. Then I downloaded all of the Lenovo updates and installed them (there were quite a few). The BIOS update failed. While I was doing the Lenovo downloads, I got a light blue screen but no text (I was out of the room so I'm not sure what happened). Did CTRL-ALT-DEL and it shows only IE and Task Manager as applications that are running. Could not “Switch to” IE. Hitting window key to go to start didn't do anything. So I had to restart.
By 3pm yesterday there were 34 system events in the configuration history.
I ran the hardware scan again after I updated the Lenovo files, and you guessed it! Failure on the SSD (SMART Short Self-Test) and warning on the wireless. Nothing had changed. Except hardware scan is acting different than it did before I sent in the laptop for repairs. When it finishes, it instantly closes and just shows 100% complete. When I click on "see last results" it shows a screen called
Log Information,
Canceled 04/24/2015 n:nn pm
You have not done a hardware test on your computer
And the calendar in LSC only shows the very first hardware scan I did on Friday. Even the hardware scan screen shows the date and time of the last scan. It also shows the error code. In order to see exactly what is failing, I have to sit there and watch it very closely and snap a picture of the screen as soon as the error (or warning) shows up.
When I would try to run Windows update, it would hang up PC Settings. I couldn't even kill it using task manager because it didn't show up as a task. During this, I got a flag saying the firewall wasn't turned on. I tried to turn it on, but clicking on Turn on Windows Firewall didn't do anything. I tried to setup my Microsoft account but that just hung too.
I ended up running Windows Update FOUR TIMES to get all the updates installed. Every time I ran it, it said "Done!" and I would run it again and more would show up. The last time was this morning.
At some point, the error about SecureBoot went away.
Then, I created a bootable BIOS update disk. Following the ReadMe instructions, I went through ThinkPad Setup and verified several values. Of note:
Secure Boot was DISABLED. According to the ReadMe file, this should be ENABLED in Windows 8.1. I enabled it.
Under Startup/Boot, according to the ReadMe that came with the BIOS update, UEFI/Legacy Boot is supposed to be set at UEFI Only for Windows 8.1. Mine was set to "Both". I changed it.
In Startup, OS Optimized Defaults was DISABLED, even though it says right there (and in the BIOS update ReadMe) it should be ENABLED to meet Microsoft Windows 8 Certification Requirement.
After these updates, I flashed the new BIOS.
Then, I ran hardware scan again...
Now I have TWO failures on the SSD: Random Seek Test and SMART Short Self-Test. Great.
In the Event Viewer (that I recently discovered), it says my disk has a bad block. It just says The device, \Device\Harddisk\DR1, has a bad block. I assume this is the SSD...
There are 867 events in the event viewer - Critical, Error, and Warning...
Fifty-two of these are from October 7, 2013 - before my little laptop was a glimmer.
The rest are from when Lenovo had it and yesterday and today.
64 of them are the disk error.
341 are from DeviceSetupManager. 65 of those are from failed driver installs. 69 are for not being able to establish a connection to the windows update service. 64 are from not being able to establish a connection to the Windows Metadata and Internet Services (WMIS).
3 times it's rebooted without cleanly shutting down
60 of them are from Service Control Manager and say The TDKLIB service failed to start due to the following error: The system cannot find the file specified.
One of them says {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Default\NTUSER.DAT' was corrupted and it has been recovered. Some data might have been lost.
16 are warnings that various processors in Group 0 are being limited by system firmware.
12 say the certificate for local system with thumbprint <bunch of hex numbers> is about to expire or already expired.
108 are warnings for failure to load the driver \Driver\WUDFRd for various devices
16 are application errors
One is for the computer rebooting from a "bug check"
15 are for name resolutions timing out after none of the configured DNS servers responded.
10 are for SecureBoot being disabled.
14 for services terminating unexpectedly
15 are for WLAN Extensibility Module has stopped
61 are for applications not being able to be restarted because the application SID does not match Conductor SID
12 are for activation of CLSID timing out waiting for the service wuauserv to stop
So, I'll call them on Monday and open. a. new. case (#5?) - but really 7. And get A NEW BOX.
I'll keep you updated!

Hi amycdero and welcome to the HP Forum,
I understand that you are having scanning and printing issues after upgrading to Mavericks OS X v10.9.1. I will try my best to help you resolve this issue.
In this document for Mac OS X: Scanning Software Does Not Open or Stops Responding are steps the may help you with your scanning issue.
This document for Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help with the streaking printing issue.
I hope this information is helpful. Please let me know.
Thank you,
I worked on behalf of HP.

Imessage and other Issues with 3rd Gen iPad

Hi there, just got a 3rd Gen iPad for the mrs and so far it's been great.
However, several rather annoying issues have developed and I can't seem to find the right trouble shooting for it, so I thought I'd try here.
So here they are:
iMessage & facetime don't work
Issue 1- Each time she uses her Apple ID log in for either feature a message "iMessage Activation: Could no sign in. Please check your network connection and try again". I've checked the network settings, I've reset them on the iPad and yet it seems to persist. Her appleID is valid as it works on her iPhone, which is using the same network/Wifi as the iPad, yet the iPad seems to decide it doesn't want to activate. I've signed in on my appleID and the same message seems to appear
Issue 2 - When using apps like Chrome a constant message will appear "Connect to iTunes to use push notifications" every time the app is open. This has been done, it's been backed up and it has connected to iTunes, yet these messages still pop up each time chrome is opened.

I also am having issues with my ipad mini as far as imessage . sometimes it works fine . Sometines I receive ok but it hangs on sending . i have tried everything . I think the apple server is a mess Most times I can only send If i am replying to a message i received . If i try to start a message it hangs . No reason found

WRT54G Wireless Setup page won't load and other issues.

Well I have had quite the mess the last 24 hours. I'll start from the beginning and attempt to spell out the issues I am having. I have had this router for 4 years or so and have never had a problem.
I recently purchased a PS3 and started using the wireless feature that it offeres. Well I was having problems staying connected and was running in to IP address conflicts with my laptop. So I thought I would cure that by moving the router to the ps3 and using a wired connection for its internet. So that is what I did and that is when the problems started snowballing!! After I got the router moved and everything set up, all seemed well at first.
Shortly thereafter I realized I was still getting IP conflicts. So i did some research and saw where I could dedicate an address for the ps3 and also change some of the wireless settings on the router homepage. I previously had never password protected my network. I'm in a rural area and there aren't many people around that would be trying to get on it. But I figured since I was there I would rename the network and password protect it and all of that. Well that didn't help either. I was still having problems.
I then did all of the resets. Online, on the unit and also a power cycle. So I was back to square one with the settings at this point. So today I noticed that my connection would go from its norm of 54mbps down to1 and then lose connection. I did the resets and restarts and all of that, to no avail. Then it got to the point where it wouldn't connect at all. I checked the actual connection by connecting my computer directly to the modem and it worked flawlessly. So I know it is a router problem. I also tried using 2 seperate laptops and they both responded the same.
I think part of the issue I had then was that the modem and router were on my entertainment center and weren't very high and were in a shelf. Also, my surround sound receiver does use a wireless connection to 2 of its speakers. I didn't know the proper placement of a router until I had this problem. Now that it is back in its previous location the connection seems to be normal, although once in the last hour I did drop down to 1mbps and have to disconnect and reconnect. But it hasn't happened again so far.
However, I am unable to access the wireless page on the router setup page. I did yesterday but it won't load today. On either computer. So I am unable to change the name of my network or assign a password or change any other wireless setting. And again, I've tried every reset method and it still don't work.
Also, does anyone have any advice on the conflicting IP addresses with the ps3? They sent me an email stating that it may be a port or firewall issue? After doing some online research it seems this particualr router has had a lot of problems getting along with the ps3.
I hope I haven't put in too much information but I was just trying to make sure I had any questions I could think of answered ahead of time. I've tried about every avenue I could already. I tried the chat help and was told I didn't qualify and was sent to the phone assistance who after a half hour realized I didn't qualify for that help either. So, here I am!!! Thanks ahead of time!

Make sure that there is no static IP address on any of your computer. You can assign a static IP address on Play station.
Connect the computer to the router with the Ethernet cable.
Download t he latest firmware from Linksys website and save it on your computer.
Open the setup page of the router. Go to Administration tab and click on Firmware upgrade sub tab. Browse the firmware file that you have already downloaded and upgrade it on your router.
After upgrading the firmware on your router, it is recommended that you should reset the router and reconfigure it. Press and hold the reset button on the router for 30 seconds. Release the reset button and wait for 30 seconds. Power cycle the router and reconfigure it.
Change the MTU size on the router to 1365.
Go to Wireless tab and change the wireless network name and channel to 11. Also change the wireless security settings.

HP Spectre x360 13-4002dx active pen and other issues

Hi, I'm havng issues with my active pen, but wasn't sure if it's an issue with my laptop or stylus (or if it's a software/driver issue). Is there an easy way to tell?Also, I've been using my laptop for a month now, and recently have had other issues, listed below. I wrote them down below in case that could provide some information, and/or if those issues are something I should be concerned about and should try to fix. To begin with, after doing some research, I bought a Synaptic active stylus (the Dell one), which worked very well for the first two weeks until last week. All of a sudden, it started to respond very awkward and randomly, sometimes it's too sensitive and draw lines even when the pen was off the screen, and sometimes it didn't draw anything at all even though I see the small circle following my pen tip. I initially thought it was due to low battery, but it's the same issue after I replaced the battery. Right now, the laptop doesn't respond to pen touching the screen (no clicks, no writings), although the pointer follows the pen. Any ideas on how to resolve this issue? How do I know if it's the pen that is faulty or if it's the laptop? Other issues I had or am having:1. Today, I had a BAD_POOL_HEADER error and blue screen of death. After reboot, everything seems to still work, but the login is now much slower. It's very fast to reach to the login screen, but it takes 2-3 minutes to bring up the desktop and other startup applications after I enter my password (I think it used to take less than 10 seconds). I tried rebooting 2-3 times, and it was always the same. 2. The laptop seems to gain heat very easily. With moderate workload (example, some websites with flash advertisements or videos), it can easily go above 70 degrees Celsius on either core (according to CPUID HWMonitor). One time, the system actually failed and forced hibernated due to overheating. (To me, the screen went blank all of a sudden. I turn the laptop back on, and the screen printed a message for a while saying it forced shutdown due to overheating. I realized it was hibernation after I logged in since I see all my windows) 3. On the second day of use of this laptop, the laptop just shutdown for no good reason, and then couldn't boot, saying it cannot find boot image or something like that. I looked up the web and found that it could be a BIOS issue. It said to try reseting the BIOS setting, and then it worked. I also upgraded the BIOS image to the latest after this incident. 4. This is probably more a router issue, but I initially had problems connecting wireless to my router. It was solved after changing my router. For those who are interested, the details is as the following: my old router supported up to 802.11n , but not 802.11ac, That shouldn't matter, but all wireless connections get disconnected once in every several hours if my HP Spectre x360 is trying to use the wireless. However the wired connections stayed ok when this happens, so the router is only "partially" killed. The fact that all wireless connections are getting killed seemed to me that the router didn't like something from my HP laptop. To be fair, I didn't try not using my HP laptop to see if the issue goes away, so it could be a coincidence that the router started to go faulty at the same time I bought and used my HP laptop. Anyways, it seemed it's a router issue, so after replacing the router. the issue went away. Thanks.

Will investigate and let you know what I can find out.
Although I am an HP employee, I am speaking for myself and not for HP.
Please click the little thumbs-up dealybopper to the lower right if my reply was helpful to you. Please mark Accept As Solution if it solves your problem. This will help others, too!

RV042G Log Email and other issues

The RV042G manual said to use this site for support so here goes. After owning and operating the RV082 for many years, I recently upgraded to the RV042G V01. Overall the RV042G hardware appears to function pretty good. The RV042G has faster throughput, but it is slightly slower in command/control response and boot than the RV082. I have now owned the RV042G about two days and have found a number of issues. Specifically, emailing logs doesn't work.
- Emailing logs does not work. RV042G does not appear to handle any type of connection authentication, it does not have a place for the senders user name or password. I have tried SMTP servers that require no authentication and ones that do, none of them work. RV082 worked fine with the Time Warner Cable (TWC) SMTP server, RV042G does not. Additionally, there is NO output in the logs to show a failure. So TWO bugs here. I have checked settings to ensure no blocking rules, have rebooted, and even did a factory default with no luck and absolutely no mention in the logs anywhere of failure to send.
Email is my primary issue, any suggestions on getting this working would be appreciated. I've also identified a number of other issues as well and included them here to avoid multiple posts. These are:
- Port 0 apparently responds to interrogation and shows CLOSED (not STEALTH per grc.com). This was NOT the case for the RV082 and is a potential security vulnerability as it cannot be redirected.
- Port 1 is CLOSED and apparently responds to interrogation. This was NOT the case for the RV082. Normally I would be good on the RV082. I could redirect any OPEN or CLOSED ports to the bit bucket (192.168.1.254 for instance). BUT, the RV042G Port Forwarding is NOT sending things to the bit bucket and instead decides to OVERRIDE the forwarding and respond to queries. So there are TWO bugs here. This is a potential security vulnerability.
- The ALL Logs tab shows nothing, but sub tabs do until AFTER you hit the clear button, then it works as expected. This happens every time you open the logs. Another poster identified this problem so this is confirmation of that issue. Also, once the dialog box for the log has closed, it will not open again until leaving the page and returning.
- Authentication failures will show up in the System Log but not in the Access Log?
- HTTPS html interface works fine in Firefox. However, turn it off and use just HTTP and there is a problem. Can't see the forms and buttons, can only see the background image. This isn't as much of a problem as I can just use HTTPS, however, with the RV082 when HTTPS was activated it would open the remote management portal regardless of whether the button was clicked or not. So really a non-issue but a bug none the less.
- RV082 could send 500 log events, RV042 can only send 100. Again, not a bug but a reduction in capability over the older RV082.
One last thing, your hardware version control numbers and firmware download page are confusing for the RV042G V01. Found this when I checked if there was a newer version of the firmware than what the RV042G shipped with. Here is what the firmware update page shows:
"Cisco RV042G Dual Gigabit WAN VPN Router"
"Firmware Release 4.2.1.02 - RV042, RV082, RV016 firmware 4.2.1.02-tm (V3 hardware required)".
The problem is that you reset the hardware version in the RV042G (V01). Just seems probable that someone will download the firmware for the RV042 V01 and try to put it on the RV042G V01.
I like the RV042G overall and will wait for updates for these issues (email logs would be nice sooner rather than later as this is an advertised feature). The RV082 was a great router for a long time ONCE most of the bugs were fixed, hoping the RV042G will be the same.

Guess I spoke too soon. If Remote Management = Disable and HTTPS = Enable, it will OPEN external access to port 443. So have to use an access rule to kill it off. Can STEALTH Port 1 as well with an access rule but have to block all traffic there. Cannot block Port 0 (make it STEALTH) with an access rule and this needs to be fixed in firmware.
So port forwarding does work but not when sent to the bit bucket, have to use an Access Rule instead. (You can see this by doing the following: turn off HTTPS and remote management and look at port 443 from the outside of the firewall. No response at all. Now enable HTTPS and keep Remote Management disabled and forward port 443 to an unused internal IP address. The port still shows up as OPEN but won't connect. Again, the RV082 did not exhibit this behavoir and would simply not provide any response to an external query if forwarded to an unused internal IP address.)
For clarity, I have the RV042G V01 with Firmware Version : v4.2.1.02 (Jan 18 2012 14:10:55).

Scan app not opening and other issues

Hi,
Let me start by saying thank you for your assistance. I have a regular-old 5514 photosmart airprint printer, and it is going crazy. It is just about to be two years old. My computer is a MacBook Pro on 10.9.1 (also two years old). The printer and computer are connected by my Comcast blast wifi. All of my paper and ink are HP. So here's the problem, first it won't print my pictures, not on glossy or regular-it just makes the noise like it is printing but the pages are blank (this never used to be a issue); second, the scan app won't even open on my computer, it just gives me a long page of coded errors or just automatically closes; finally, it often is printing streaky if it does print. There are no updates that I can find on for the app on my computer, and I have zone 2 ink, (I will buy more if this thing starts working), and I have run all the tests and they are completely fine as if nothing is wrong. Please help! If you need additional details I can provide that info.
Thanks,
amycdero

Hi amycdero and welcome to the HP Forum,
I understand that you are having scanning and printing issues after upgrading to Mavericks OS X v10.9.1. I will try my best to help you resolve this issue.
In this document for Mac OS X: Scanning Software Does Not Open or Stops Responding are steps the may help you with your scanning issue.
This document for Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help with the streaking printing issue.
I hope this information is helpful. Please let me know.
Thank you,
I worked on behalf of HP.

DNS and other issues with SBS Server 2003

I see a lot of excellent information out here in the discussion group but I understand little of it. I am technology savvy but not an IT man, so please be patient when I ask questions to clarify your responses.
My first question should be an easy one to answer. Has anyone told you all that they appreciate your help today?
I DO !!! Thank you for your kind nature and your choice to help others (like me)!
Our 2003 SBS server has multiple issues. The server has two NICs; one for the WAN connection and one for the LAN.
Windows IP Configuration
Host Name . . . . . . . . . . . . : mathewsserver01
Primary Dns Suffix . . . . . . . : MathewsElectricalInc.local
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes
DNS Suffix Search List. . . . . . : MathewsElectricalInc.local
Ethernet adapter Mathews Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet #1
Physical Address. . . . . . . . . : 00-1E-C9-CE-C5-E7
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.16.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.16.2
Primary WINS Server . . . . . . . : 192.168.16.2
Ethernet adapter Network Connection to Router:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet #2
Physical Address. . . . . . . . . : 00-1E-C9-CE-C5-E6
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.yyy.xxx.10
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.yyy.xxx.1
DNS Servers . . . . . . . . . . . : 192.168.16.2
Primary WINS Server . . . . . . . : 192.168.16.2
NetBIOS over Tcpip. . . . . . . . : Disabled
#1 In Event Viewer (Local) Application I have recurring event Source=Userenv Event 1053 every 9 minutes.
#2 In Event Viewer Directory Service I have recurring event Source=NTDS General Event 1126 every hour.
#3 In Event Viewer DNS Server I have recurring event Source=DNS Event 6702.
Also, I am surprised that the LAN NIC #1 is not set up as DHCP!
What information may you require to assist me?
tmath2 in Houston

Hi,
Could you type “route print“ on CMD, and post the result here?
It would be helpful if you may describe the phenomenon of the problem? such as changes before the problem occurs, any prompt error message, related operations except for these logged Event ID.
You may reference the link below for reference.
Event Source Userenv and Event ID 1503:
http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Windows+Operating+System&ProdVer=5.2&EvtID=1053&EvtSrc=Userenv&LCID=1033
Event Source NTDS and Event ID 1126：
http://support.microsoft.com/kb/305837
DNS 6702：
http://technet.microsoft.com/en-us/library/cc735806(v=WS.10).aspx
Best Regards,
Eve Wang
Thanks Eve! I appreciate your attempt to help. I inadvertently posted my reply for the Route table without quoting you first. Sorry about that.
As far as the problems go, time to logon to server > 5 minutes. Group Policy issues abound. DNS issues (as mentioned). Thought I had an easy one for you. Sorry about that.
I have one client computer running Windows 7x64 (call it My Workstation) that I back the server and other client PC's up to. The clients have no problem, but after a day or two, the server can no longer "see" the My Workstation and the backup fails.
But then when I reboot the My Workstation, the server "sees" it again!
Furthermore, I backup a 10TB RAID 6 array on
My Workstation to yet another client for redundancy (Call it WORKSTATION2-PC), but if I try to click on the computer icon in Windows Explorer for WORKSTATION2-PC, I get the error "Windows cannot access \\WORKSTATION2-PC. However if I type in
the ip address or WORKSTATION2-PC, I have no problems.
tmath2 in Houston

Connection and Keyboard Issues (since 10.5.5 update?)

Not quite the connection issues others are having, once Airport is connected, it stays connected. The issue is with initial connection. When I wake the Macbook up from sleep, I can't click to load anything on the internet/ in email for almost a full minute. If I do, or if mail tries checking for new email, whatever is attempting to load continues to attempt doing so for about 30 seconds or so, when it then tells me that I am not connected to the internet. Airport, however connects to the wifi just as quickly as ever (or, at least, it says it's connected). I just started noticing this issue the other day, around the time I updated to 10.5.5, so I can only assume it's from the update. I have not had any connection issues before this (the Macbook is about 3 months old).
The other issue I've noticed does not happen consistently. Once in a while, when I press the button to decrease screen brightness, the brightness decreases completely and the screen turns black. The other day, I opened the computer up, and the screen was "stuck" black. I couldn't get the brightness to increase. While trying to tap keys to "wake it up," at one point I heard a ding, as if there was an alert that I needed to click OK on or something. I ended up giving up and holding the power button down to shut down and reboot, and haven't had the problem again since.
I've searched the forums to see if others are having these problems, but all I can find is problems with frequent connection drops, and, like I said, I'm not have that issue.

Help?
This is very frustrating.

WRT55AG - Denial Of Service / security hole, and other issues

Im using a V2 of the WRT55AG using 1.79 firmware.
I suffered many perplexing issues when connected directly to my cable modem.
1 It would lock up and no data transversed it
2 Its web interface would no longer exist
3 Some types of data would be blocked
4 It would stop doing DHCP
5 Ping times to it from the LAN side would increase in 1 minute intervals for hours or until power cycled
6 Data rates would slow randomly.
These problems would occur separately and in combinations. They would occur randomly but some issues would occur daily.
Left alone the router would 100% lock up in a matter of days. This occurred 100% of the time.
Rebooting was a daily and sometimes hourly ritual.
After reading in many forums of the known issues with this router I purchased a BEFSR41 as replacement.
ALL of my problem were gone. This of course isolated the issues I was having to the WRT55AG.
I then hooked up the WRT55AG _after_ the BEFSR41.
The problems with the WRT55AG disappeared. Completely. It suddenly worked for weeks perfectly.
I then tried setting the BEFSR41's DMZ to the IP of the WRT55AG exposing the WRT55AG to the net directly.
The issues returned.
So the WRT55AG is crashing and suffering from various problems because of some hostile internet packets. Effectively it suffers major security issues and a denial of service from something that is present from the internet. I did not isolate what ports+packets were causing the DOS condition.
Im sure the WRT55AG has some code that is vulnerable to attack because it crashes when exposed to the net. This is a serious issue.
This is a sad state of affairs. I paid good money for the router. Its too late to get my money back. I would settle for a 802.11A WAP.
I want a *FIX* for the obvious security hole that could expose anyone on the LAN side of the wrt55AG router to attack if the router/firewall is compromised. I want my WRT55AG to work as intended or at least as well as the BEFSR41 I own.
I also feel if the source code was still open, then these problems would not exist. At the very least, some other 3rd party version of firmware would be available that would work in the router and any issue would get prompt attention and a quick solution from a open source team. The decision by Linksys to move away from open source firmware will erode the quality of the brand by making products less reliable.
WHEN will a new version of the firmware be available for the WRT55AG ?
If not how do I go about returning a well documented defectively engineered product for a product that works ?

I would like to see a update to fix the various issues with this router. When will this be available ?
-OR-
If this product is considered End Of Life, I would like to get confirmation that no future firmware update will occur.
As this product was defective out of the box and has never been fixed, I would like a replacement product please. My serial number is # MDJ106802225
Message Edited by Xymox on 08-13-2008 11:28 AM

Mega 180: MSI DVD Writer DR-16B and other issues...

I just get hand on a MSI DVD Writer DR-16B and installed it on my Mega PC unfortunatelly whenever i open the tray using the mega pc front panel button it will hang my mega pc badly and i have to reboot.
However i found a trick: It will not hang if i open the DVD using the Drive button, it is not convenient but at last works...
Other issue i have with my Mega PC:
* If i connect my USB bluetooth dongle the mega PC will not boot
* Sometimes after booting i loose the sound (nvmixer wont load complaining there is no nforce sound chipset on my mega pc !!) and i have to unplug the power for a while to get it back
* The remote control is crappy unless you can stay 2 meter and aim exactly at the mega pc...anybody found a replacement ??
* The last one was one of my RAM was corrupted and make my PC crash every days or so and corrupt some of my files on the HD :( :( it took me 3 months to find the problem....
Do you know if MSI have any plan to fix these issues some days ??? i am getting tired and thinking of replace my Mega PC with some shuttles ....

Thanks for the advice and here are my reply:
For DVD i want a 16x DVD writer i already tried several devices out there and this one will be my latest try..i can accomodate to eject with the drive button for now...I was hopping that using a MSI model would make it compatible but this one is not... :(
For missing sound devices i use the latest nforce drivers and i already found the root cause on this forum, it seems that if you start the PC when the HIFI mode is already open it will lock the sound device in HIFI and the PC mode cannot find it. The solution is to switch off HIFI mode BEFORE going PC mode...well weird
For USB bluetooth well it would have been nice to leave it all the time because i use it to synch my sony erricson P900 anyway i heard that it is a bios firmware problem so i am back to sync with the phone craddle (USB craddle but this one will not freeze the boot) The USB bluetooth is a PCI GW-BH02U.

Free Jabber connection and stability issues

I am the video administrator for UTD and free jabber is a foundational block for our video deployment. About a month ago we began to notice free jabber having issues connecting (signing in) and dropping calls. Here is a summary of our findings.
1. About 20% of our calls with free jabber are experiencing issues
2. Calls that can't sign in recieve an "unable to register" error.
3. Calls that have problems staying connected have very sparatic connections. Over an hour long video conference they will stay connected for 20 seconds, then drop, then connect back for 5 minutes, then drop, then connect for 2 seconds, then drop, then connect for 30 minutes, then drop, then connect for 3 minutes, then drop, etc.
4. Our VCS Expressway shows many different errors for the same call. A list of the errors are "Interowrked No Permission - Insufficient privilege", "403 Forbidden", "487 Request Teminated", "Undefined reason", "Unknown reason".
We believe that the "user unable to register" is due to a maxing out of the Cisco VCS Expressway. We believe the other issues are due to Cisco firewall mishandling the free jabber calls. There is an open discussion with our sister sites about this issue. We will be testing/monitoring free jabber connections over the next few weeks. Sniffing the connection should tell us exactly what side the errors are coming from, but given that none of our other video equipment is having problems nor is our Enterprise Jabber having issues, all hands are pointing to Cisco's free jabber infrastructure not configured correctly and not being able to handle the load.
Anyone want to comment on this?
-Brian Moore

Still seeing disconnects. But now also testing Ipad jabber video and seeing similar issues there. Really seems like Cisco's infrastructure can't handle the load.
Any thoughts?

Twist charm swipes not working and other issues

Hi all,
I just got a new Twist a few days ago and am having some issues with it. I got it on line from Staples who have a very limited return policy so I need to get these problems resolved quickly or will have to return it in a few days. I really like it a lot and would hate to return it and deal with the replacement, double charge on my CC until they get the defective Twist and refund the bucks, not to mention the shipping hassles.
I've installed all updates including the Lenovo updates, updated the Bios, did a factory refresh and went through the update process all over again and also calibrated the screen.
So the problems I'm seeing are the swipes from top to close an app, left to view open apps, and right for the charms will intermittently stop working but you can still tap on apps to open them and slide the app screen left \ right.
The other issue is that occasionally the app screen will shrink and expand or open an app without being touched, I would have it on a stand in tablet mode and watch it expand \ contract, and suddenly bring up an app like Remote Desktop. I contacted Lenovo support they said it was a hardware issue and recommended returning it but I'm reluctant to do this and hope there's a solution for it.
I did notice was that moving to portrait mode would usually work to bring back the swipe functionality. Digging into it a bit more, I think I found the root cause, when it is in tablet mode with the keyboard folded back, the keyboard isn’t getting fully disabled, watching it closely I noticed that a cursor would sometimes appear \ disappear momentarily.
Any thoughts or advice would be GREATLY appreciated!!

Chris Ibsen wrote:
I still have access to the folder, as I still have the external drive.
okay, let's make really sure it is the entire iTunes folder. a typical one looks like this on the inside
the red arrow points to the heart of your iTunes library - the iTunes library file, the iTunes database. you will want to treat this file as the apple of your eye !
anyhoo, if indeed the entire iTunes folder is on the external, simply drag it from there to <MacintoshHD>/users/<yourname>/music on the new Mac.
since a folder by the same name is already in that location, the finder will tell you so and ask you if you want to "replace it with the one you're moving". confirm that you want that.
when the copying has finished, fire up iTunes and you should be taken to the exact same library you were used to from your old Mac.
finally, go iTunes > preferences > advanced and check that +iTunes media folder location+ is set correctly - it should point to the iTunes folder on your new Mac's startup disk. if it doesn't, change it accordingly.
please post back with results !
JGG

C309g (CD055A) no black and other issues..

Hey all.. Not sure which thing to post about first, so in random order, here goes....
I bought a used printer listed above in the subject.. It needed a new power supply, and ink, but seemed to be great. I purchased the regular size cartridges except the black which they had in XL size. I printed a total of 3 test pages (set up on three computers), I printed one 8x11 photo via bluetooth from my phone, and my wife printed 2 8x11 photo's from her PC. All 3 8x11's were on regular paper. Oh, and we printed one of the dots built-in pages.. So if you're counting (and I KNOW I am), that is a total of 7 pages. Additionally there may have been one demo page (possibly a total of 8 pages, then!), can't remember if I did that demo page on the previous owners ink or if I did one on the new ink I bought (previous ink was old/empty). Oh, and technically there was an alignment page, so final total 9 pages. After those nine pages, my magenta and yellow ink were both down to around 65-75 percent. It sat a week without use (literally, 7 days). Today I went to print some regular text (black only) and it shot out at me blank pages. I tried a few more times, and nothing but blank pages. Tired of running back and forth, I printed a built-in "school paper" page or wide ruled paper (heh, how cool in a pinch is THAT feature!). It printed perfectly - Course it's blue and magenta, no black..
So it's been awhile since I used inkjet, but I quickly rememberd the handy utility to clear/clean printheads. Ran that. It failed, assumedly for missing black (it had the gray'ish photo black, but not 'black' anywhere on the sheet. After the cleaning failed, I removed the black, and all the colors. Seems to be black in there (as should be!) I dabbed the bottom with a paper towel gently, it turned black... So I put it in, and it whirred away doing it's thing to re-align, and then it told me the shocking news that my printer was low on ink, and showed all levels to be well, I suppose about 10-15 percent remaining (think SMALL skinny lines). Now I know this is an estimate, but I'm concerned from the get-go that after only 9 pages it was down to 65%!!
Before I found the forums, I found a site that recommended removing the ink cartridges, and removing the print head itself and soaking the bottom portion (up to the wire meshes, slightly covering them, but not the entire thing) for awhile in IPA (isopropal alcohol) and then dipping them in fresh a fresh batch to 'rinse' then gently hitting them with compressed air via air compressor (or canned air, I suppose, have an air compressor) to remove any debris and get the remaining alcohol off/out. I then let it sit several hours to 'dry', which - it was probably ready immediately given the properties of IPA, but didn't want to chance it.. Re-inserted it and the ink, and..... SAME THING.
All the ink is official HP ink (since I'm sure that q is coming), was purchased from a big box retailer who ya all know and love or hate (no need to name drop).. I'm wondering if...
1. My ink, though coming out onto the paper towels could be bad/defective. Given the really fast drop in the levels of ink, and the issue with black not seeming to print, seems possible?
2. Should I try the boiling the print head - err not boiling it, but sticking it in recentyl boiled water, and give that a try? The guide that was posted here somewhere showed doing that, with IPA added to the water as an option. Is it possible the IPA didn't break up whatever gunk might be blocking the black, that boiled water might break up? Does that make sense, or would the IPA have broken it down?
How do these print heads work exactly, or is that the big company secret? I mean, is there a tube that goes for the inlet of black to the gold area underneath, cuz it's not directly under the gold like old fashioned cartridges used to be.. Is there any way to open up or access that area like, under the metal screens to get in there with a pipecleaner or something maybe, or something?
And, for bonus points (lol) Why does HP assign two names to their printers?? IE C309g (CD055A), If my printer is the C309g, why is it ALSO the CD055A?? SO confusing and un-necessary..
Thanks for your time and patience

I've had a similar problem with black not printing, though my printer is a B8550. I bought new and have used it fairly lightly I'd say, but after only a couple of years it suddenly stopped printing the photo black (it has separate cartridges for black for photos and black for text, etc.).
It prints on regular printer paper just fine using the other black--but not a drop prints of the Photo Black (yes, it's full). Since I've cleaned the print head, and even bought a new one, and a diagnostic print shows absolutely no trace of the photo black, I'm fairly sure the printer itself is at fault. It's sold as a 'Photosmart' printer, meaning it's intended to use to print photos--large format too--so without photo black it is a huge brick as far as I'm concerned.
I've begun to notice from these forum posts that there is an issue with HP and black ink, or at least whatever controls black for photo papers in their inkjet printers. If I'm not mistaken both yours and mine use the 564 cartridges, so maybe that suggests a common factor in such printers that is the culprit. I suspect HP knows there is a problem, either with the hardware or firmware, and I wish they would do right by us.

5800 connectivity and other issues

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