5800 Express Music - Music player will not open

Hi,
My 5800 music player will not open. I can open the radio and every other application in that folder except the music player. please help!!

Hi,
Are you able to play the songs from the File Manager in the handset? If yes, try Restore Factory Settings in the handset. Press Menu > Settings > Phone > Phone Management > Factory Settings. If you are not able to play the songs even from from the File Manager, then try Hard Resetting the handset. Power Off the handset. Hold the 2 calls (Red & Green) & the Camera key & proceed to power on the device, while holding the three keys (green, red and camera). Keep holding down the 3 keys until after the handshake screen.
 Make sure you Back-Up the Phone Data before Hard Resetting the device.
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