5800 firmware question

Hi all,
a friend of mine has an 5800 and as soon as she bought it she tried to upgrade the firmware to version 40 (ovi suite said update was availiable). However, halfway through the update failed and the phone crashed and does not switch on anymore. The thing is it was not the pc's fault cause she succesfully uprgaded the firmware for both a n96 and n97 before. Do you know if she will have to pay for upraging and fixing her phone at nokia stores?
N95,N81,N96, N97
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If she has not done anything to it that could void the warranty, this should be fixed on warranty.
Have she tried to do a hard reset to see if it makes the phone boot? This will delete a clean your C memory, but it's worth a try if her phone wont boot at all. Pres and hold call-end-camerabutton while turning it on. Keep holding them untill handshakescreen is finnished.

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Problems in Nokia 5800 firmware v20.0.012(For Indi...

Hello every1
New firmware update for nokia 5800 is available for India. We are able to update it through Pc suit software update but nokia care is saying that no such official update is available. Lots of people already upgraded to new version and they are facing many problems. Every1 is posting there problem with new version in "new version is available for India now " thread that's why I am creating new thread to report new version problems here. So post all your problems here....
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sangee06 wrote:
krgaurav wrote:
I have upgraded my nokia 5800, After upgrading the firmware i am facing three big problem. They are:-
1. DCF file is not opening (Known as license )
2. Download - Forever updating view no result.
3. Wifi- Droping frequently connection .
Pl advice
Thanks in advance.
1. Same is the case. However, this is not a problem and digitally locked files are supposed to work this way. The solution would be to visit the nearest Nokia care center and have this unlocked, or wait hoping that Nokia would release OTA unlocking similar to N95
2. Same case. I will try keeping it on download on WiFi for a few hours and see if there is any response.
3. I haven't noticed any.
2. I kept the phone for download on WiFi for a few hours and there was no positive progress. Guess we will have to wait for Nokia to give a solution.
3. I would have used WiFi to browse for at least 3-4 hrs, and the connection was never dropped.
Keeping my fingers crossed that everything goes smooth...

5800 SatNav questions.

I've been learning about the satnav on the 5800 and need a bit of help if possible. I believe I can use the satnav without connecting to the internet.
From OVI maps In the tools setting I have Internet > Connection ( offline ) - Network Destination : Internet and Roaming Warning : On
If the phone is in Dual mode, I can locate my position, search destination and If I check Settings > Connectivity > Connection Manager : It shows no active connections ( as it should do )
However
If the phone is set in GSM mode and I locate my position. When I check Settings > Connectivity > Connection Manager : It shows Tesco MMS ( I'm on the Tesco UK network ).
So a couple of questions. Why has it connected and why is it showing Tesco MMS and not Tesco WAP ?
If I switch back to Dual mode and allow OVI maps to connect. Its either connected to TEsco Wap or my Wifi connection.
Many thanks
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cjlim wrote:
DSRR wrote:
This was more for when I was abroad. Within the UK is the assisted navigation makes a vast difference and uses minimal data, then I may as well leave it on.
So what exactey does the function within OVI Maps > Tools > Interent do ? ( online - ofline ) . IS that for when you get the maps in real time from the nokia server ?
Assisted gps will speed up position fix and only uses around 16kb of data.
Setting Maps to online does exactly as you described.
I am still a little puzzled with the map data. I would recommend you do as JJ suggested to make sure you have the correct map data downloaded and do not accidentally end up with a huge data bill for downloadinng map data in real time.
I took JJ's advice and reloaded the maps from the OVI suite. I rechecked my cities folder and its still the same size . I just bought my 5800 ( can yer tell ) and although it came in a standard box, the manual was marked Navigation Edition. So I think the the UK maps come pre-loaded . That could explain why I have the full UK maps.
For now ( while in the UK ) I have put all the assist nav back on and turned the internet to offline.
I would just like to know if I can delete the OVI map history

5800 firmware v4.0.0.5 problem: will not turn off ...

the stupid firmware had some bug.
once the keypad is locked, try to charge your phone by plugging in the charger.
The screen will light up and it will NEVER turn off unless you unlock the keypad.
this is wasting batery.
WTH.

Dear all
kindly visit the below link and read all the actual exp b4 updatig to V40'
NOKIA 5800 V40 BUGS
there are alot of bugs in v40 and its is discover by the ppl like you. I Have MY nokia 5800-d1 with the RM-356 type having SWV:21.0.0.25.
I am happy with it as i dont want to loose my data and time. It cost me alot
THE PRIOR KNOWN BUGS IN V40 UPDATE
NO RDS IN Radio Option (It was there in previous all version till V30&31)
Radio application can't be exited in the end
some application icons are multiplied like in previous firmware version
Thumbs of contacts on HS are loading too long
listing files in Settings/App mgr/Installation files takes way too long too
The screen won't turn off when you plugged the power. Same that it won't turn off after you unplugged from power.
Applications cannot be uninstalled. It says "Unable to start the installer" or something like that the radio application could not be quitted
The new SW update doesn't allow me to install updates. It just says fail...
Most of the time, the music player cant be closed and the song will show right on the home screen. my screen backlight also not go off when plug in or unplug the charger
Normally, when your 5800 full charged, it will beep and turn on the screen for couple of seconds. Now it won't turn off once this was triggered.
In Messaging, message won't open on tapping ! The message seems selected, and doesn't respond to tapping(single or double) ... then options for message also doesn't open, only option is to exit messaging
Frequently it happens I must remove SD before I can install/remove programs
video player bugs (many video played improperly, sound played without images. or freeze at some point, but the sound continues
Unable to install Opera Mini from Ovi Store and from Opera.com website download
Regards
Ahmad Ladhani

Nokia 5800 Firmware update V20

Hi all ,
can anyone advise if this works with the phone as i keep hearing about system failure notice with the new version ?
who has installed it on there phone and does it make any difference ??
Message Edited by 5800uk on 19-Feb-2009 05:47 PM

yes v20 was buggy thats why Nokia have removed it off there NSU. It shouldnt be long til the next update comes out on NSU. Nokia 5800 is a very demanding phone and Nokia will make new firmware qucikly so users who have v20 firmware can update to later version which will solve handset issues and those 5800 that people purhcase of the net some come with v20.
If you find my post useful then click on
Kudos!Nokia N96 (v20.050 / RM-247)
www.shaysoft.net | Competitions!

Nokia 5800 firmware v21....problem trying to updat...

Hi there...i have Nokia 5800,Hong Kong blue, product code 0575408...when i check on the Nokia website,it tells me that the firmware available for this model is v21.0.025...however....when i connect to the NSU...it tells me that the current firmware for my phone is the current one,v 11.0.0.09, and there is no need to update....anybody had this problem?or is there anybody that knows the cause of this?any help would be greatly appreciated.
cheers

Nokia care in the UK often reply quick but you nearly always get a scripted non-answer from them
@ mccbleue - That is true because things such as web links and extra programs can be added to firmware but other manufacturers do that too.
What should happen is that the release is delayed until it's ready for all. Nokia's regional offices would have to act quicker at regionalising the firmware. In the past on other models UK variants have ranged from same day release to the EURO1 variant to 8 weeks later, which just doesn't make sense.
This is probably the only way to put an end to the masses of posts from people in various countries asking when updates will be available in X country. This is not taking into account branded phones which is a problem in itself.
Other manufacturers can manage near simultaneous worldwide release for firmware, why can't nokia?
Message Edited by psychomania on 21-Apr-2009 02:55 PM

Problem in updating Nokia 5800 firmware v30.0.011...

hi guys,
few days ago i saw that new firmware update available( v40.0.005) is available for nokia 5800
i have its v30 firmware version and i am unable get any kind of updates while i checked that new version of firmware is available in India. my product code is :0575590
i want change my firmware it has got frequent hanging problem....
plz..... help
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Overall the phone is good with this firmware u can look around on these boards for the bugs people encountered with it so far. No hangs and crashes so far but i cant vouch for it.
If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

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Hi
I tried updating to v60 through Nokia suite, but just as about the installation is about to start, it says "Cheking if you already have the installation files on your computer" and then i get an error saying something went wrong (with code 12017)
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Stupid firmware question

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I have a question. I'm pretty sure I know the answer but I just want to put my mind at rest, or prepare in the event that I have to do something.
I'm awaiting an install disk of OS 9.2 before I eventually install the OS 10.3 disks, which are sitting next to me (quite frustrating). I know that I need to install firmware before installing 10.3. Do I install 9.2 and then get online and add firmware. I just want to make sure I don't add the firmware before I add 9.2.
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This document explains which one(s) and has links to the firmware download(s):
58174- Power PC-based iMac: When to install available updates
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There is no removable storage option for the Zen Xtra. If you want to use the player on another PC, you will have to install the drivers and an application to use it.
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Check this:
Firmware 2.0 Rollout Schedule the 5800 approximate dates will be known in a few days
This is true or not for the 5800????

they are already known supposedly all over the internet dates are plastered. now this is a rumor, but i hope for once a really solid one that will come true for all of us. NOTE this is for n97
there is no indication that 5800 will get another update any time soon as it is on v31 already so its pretty stable. there might be an update but who knows.
Message Edited by radical24 on 05-Oct-2009 01:33 PM
Radical24 how can you say that V31 is pretty stable, do you use a 5800 on a daily basis?:mansurprised: well I can tell you, its NOT pretty stable, we all still sit with the alarm bug, and my default internet browser still crashes daily and just closes off by itself..
Even by installing applications the phone sometimes hangs dead and has be be restarted, this is how wonderfull V31.0.008 is working
So I as the rest of the 5800 XM users are waiting for a new firmware update that will solve those common problems and maybe just maybe NOKIA will listen to our cries regarding, Kinetic Scrolling and Updated Homescreen with widgets might be comming our way that is why everybody is asking and wanting to know if the V2.0 software might be comming to the 5800 eventually.

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I have an original and not hacked 5800.
Some days ago it crasched (changed theme, etc).
Then, it begin a strange behavior with the touch pad, (wrong numbers, etc)
Something happend, and I tryed to reinstall the firmware, witch now is impossible with the Nokia Software Updater.
Some moments the phone simply refuses the "touch work" - almost useless.
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Does someone has an idea?

Well,
Before the "hard reset", I`ve tryed cleaning programs.
I`ve deleted everything I found, till themes,
It was not so easy, but I found a way in a internet blog.
I`ve done a checkdisk in my card with a windows 7 lap top, and I found corrupted files.
OVI should have this kind of tool, as it seems important.
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Two weeks ahead, the 5800 crashed again (it was doing nothing), and chaged the unique theme I've stored in it to the native one.
As the touch screen sometimes works OK, sometimes not, and sometimes 5800 crashes alone, it seems that something is working behind .....It doesn't seems to be a hardware problem.
I don't have a suport from Nokia, as I bought this phone in USA and I'm living in Brazil - not so kind.
Anyway, a Nokia care center surely would reinstall the firmware (40.2.005).
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