5800 front screen problems

I just updated my 5800 phone with the new software, v40.2.005.
Now the phone and contact buttons at the bottom of screen just doesn't work, nothing happens when I press them. Any suggestions?

That second reset will delete everything on phone memory (apps, messages, notes, calendars, tones, pics, etc). It may also affect certain apps on the memory card which uses files on the phone memory like Java apps and python apps (Java Runtime 2.0 and Python is in phone memory). basically this returns your phone to factory state and reinitializes the entire firmware.
If you are rather unwilling to just head into this, you could try reinstalling the current firmware using PC or Ovi Suite. It might help. But if it doesnt, deep reset is the only option left.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Similar Messages

5800 touch screen problem

I have this phone from six months.
It is having touch screen problems since a few days.
like for eg. When I tap the message icon it opens gallery,The touch seems to be on right side wherever I tap or touch.The phone then when it gets restarted works fine.
Touch screen calibration does not seem to work and I have the latest firmware update too.
Please help.
Thanks

Had my 5800 for a few months now, and had no issues until 2 days ago. Suddenly, the touch screen stopped responding properly and was selecting the wrong icons. It was impossible to write a text message! The weird thing was that it wasn't selecting the next character/ icon to the left, it was completely random!! Tried turning off and on and removing battery, but that didn't work! Calibrating the screen also didn't work.
About 3 hours later I felt it vibrate in my pocket, so took it out and couldn't figure out why (no call/ text/ keypad still locked etc) but the touch screen was back to normal as if nothing was ever wrong!
So, happy it was just a minor 'blip', I carried on using the phone (with no problems) until tonight... Exactly the same has happened! Guess it'll be going back to Nokia for repair tomorrow!

5800 XM screen problem!!!!

Hi
after i did the Software update on my phone a problem in the screen started to appear
sometimes i unlock my phone from the side key and i find the screen like in the picture (ATTACHED)
i already tried to reset the phone, hard reset.. etc but it didn't work,
i know maybe changing the firmware might help but i don't wanna do it at all.
IF you have any information about this problem plz write me about it!
Appreciate your Help!
Thanx
Attachments:
image0175.jpg ‏200 KB

Dear All (Nokia 5800 XM owners and Nokia Support Staffs)
    I am a Nokia 5800 XpressMusic owner from Malaysia. I have had the same problem with my phone's screen distorted for a few months now. Guess what ? I think I have found a solution (temporary) to the problem!
    I realise the issue only occurs when I am in my office. When I am at home or outside, It does not happen. It seems that the issue is caused by COLD! By keeping my phone warm (I normally place it on top of my laptop charger, which is warm) the issue is resolved.
    To all Nokia Support Staff who is reading this, I hope you guys/gals could look into this matter. To all Nokia 5800 XpressMusic owners, hope this solution helps you guys/gals as well as It has definitely helped me.
Sincerely
    Jimmy

5800 XpressMusic - front screen lights wont turn o...

I have no front screen light at all on the tree buttons and on the xpress music button i dont have light in all i do a hard reset a fw upgrade and reinstalled and nothing works i want light on buttons, please help!

Try updating / re-installing the firmware.. Take back-up before doing so,..
If that does not help.. you may have to visit Nokia Care..
--------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

My 5800 touch screen is not working properly.

Hi,
Frequently my 5800 touch screen is not working. Some times I am unable to use the screen. It's just hung. The call, menu and disconnect buttons only work during this time. Can any please let me know what might be the problem.?
Thanks in advance,
Tarun Konduri.

Tarun_Konduri wrote:
Hi,
Frequently my 5800 touch screen is not working. Some times I am unable to use the screen. It's just hung. The call, menu and disconnect buttons only work during this time. Can any please let me know what might be the problem.?
Thanks in advance,
Tarun Konduri.
Tarun_Konduri wrote:
Hi,
Frequently my 5800 touch screen is not working. Some times I am unable to use the screen. It's just hung. The call, menu and disconnect buttons only work during this time. Can any please let me know what might be the problem.?
Thanks in advance,
Tarun Konduri.
Dear all,
I had the same issue with my nokia 5800, finally I found very interesting thing, I have been doing everything to bring my phone back to original condition where simply I can touch and access the phone.
Actually the issue was with the thin plastic piece which was put on the touch screen for its protection. I was struggling to touch and access the phone but i coudnt for almost 2 weeks, it was directing me to bottom left corner touch buttons of the phone and automatically opens and activate functional which I didn't want.
Solution was, I simply removed the thin plastic layer from the phone , Now it works fine.
Hope this will help.

Iphone 4s wont power on, im just getting a blank screen with battery charging on front screen

iphone 4s wont power on, im just getting a blank screen with battery charging on front screen>>>>becouse it is after damage water

At Apple Store, if you have AppleCare +, replacement iPhone 4S costs $50, if no +, then it will cost $199. Either your battery is faulty, the power management is faulty, or the charging port is faulty, or all three. Start with battery replacement. If still problem, then try charging port with flex cable replacement. If still problem, then it is very complex fix or no fix at all possible.

E90 front screen & keypad not working after change...

Hi there, can someone with knowledge on mobile repairs advise me on how to fix or solve a major problem with my E90 communicator after I changed the housing on it, the front screen & keypad failed to function completely, only the inner screen works now.
I am not sure if I have accidentally damaged the connectors when disassembling or when reassembling the device from it's housing, when I pressed the power button the front sceen & keypad lights up followed by appearance of the Nokia logo then front screen go off & hears start up tone, the inner screen displays fine but outer goes dead completely.
I tried disassembling & reassembling several times, did hard reset & return to factory settings to no avail, if the outer screen & keypads lights up then I assume there must be a connection but I cannot figure why it doesn't work , please help me to solve this mystery, I am much obliged.

You need to put the magnet from the old housing to new housing. that magnet is located near the call end button of inner screen..

5800 XM Screen color change after the firmware upd...

I not sure if any other facing this problem also, but my Nokia 5800 XM screen color will change for a while from time to time then back to normal since after I have the firmware updated to v20.0.012.

this is a user to user forum, you will not get official answer from nokia on these boards, you can officialy launch a compliant, or question by using the 'contact us button' on the top right of the page next to repair&recycle tab.
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

Screen problem ( yellow hue ) ???

I had received the Sony Xperia Z1 today from O2.ie (Ireland) and I have a screen problem ( yellow hue ) ???
I have tried with and without X-Reality
I tried taking different photos and different places but all my photos came out with a bit of yellow hue in it.
Especially the front camera came out way too yellow.
I also tried to take the photo with Iphone5 in the same lighting area but the Iphone5 didn't came out yellow as I used the sony xperia Z1.
Is there something wrong with the screens ?
Or any problem with the processing system ?
Do you have any idea to solve this problem ?
Hope to hear from you soon.
If you would like to see the comparison photos I can send you by e-mail.
Regards ,
Natthawut

Yes
I tried taking different photos and different places in low light but all my photos came out with a bit of yellow without using a flash
Front camera Z1 - above
Front camera Iphone 5  - above
Back camera Z1  - above
Back camera Iphone 5  - above
tried to take the photo with Iphone5 in the same lighting area but the Iphone5 didn't came out yellow as I used the sony xperia Z1.
Is there something wrong with the screens ?
Or any problem with the processing system ?

5800 touch screen response

Sometimes Nokia 5800 touch screen does not work when I get an incoming call and press the accept button.
Did anybody share the same experience ?
Does anybody has any solution to offer?
Plz suggest

Sometimes I need to touch it more than once, but it usually works. This happens less often since updating to V31.
If I have helped you with your problem in some way, please take a little time and hit the kudos button in my post. Without your feedback, I don't know if I am being helpful or should just be put out to pasture.

5800 XpressMusic Screen...

I'm having a problem with my Nokia 5800 XpressMusic screen...
When i turn the screen on, receive a phone call or even make a call (anything that turns the screen on) the screen blurres, when i use the buttons "blindly" for a while the screen returns back.
I really don't know what's wrong with the screen, i don't know if the problem is with the screen or it's a software issue...
Please if anyone can help me out..

saleeeema wrote:
I'm having a problem with my Nokia 5800 XpressMusic screen...
When i turn the screen on, receive a phone call or even make a call (anything that turns the screen on) the screen blurres, when i use the buttons "blindly" for a while the screen returns back.
I really don't know what's wrong with the screen, i don't know if the problem is with the screen or it's a software issue...
Please if anyone can help me out..
Take your phone to a Nokia Care Point.
If you want to thank someone, just click on the blue star at the bottom of their post

How much it costs to change a broken front screen

Hi
I broke my front screen on my iphone 4S, how much it costs to get it fixed in an apple store

Apple handles this problem with Replacement iPhone 4S, if there is AppleCare + plus it will be $50, if no Plus it will cost $199.

Just upgraded to iPhone 5c from 4s and its says on front screen backing up to iCloud .

hpgraded phone to 5c and backed up from iCloud now it's says on front screen backing up and no storage avaiable buy in settings it says not using any .
it shows I habe 2 phones and it help please

There is a setting that you can set to prevent the iPhone from backing up to iCloud.
Settings > iCloud > Backup > iCloud Backup > Turn off
Apple provides 5 GB of free space for backups. When the data backed up to iTunes is greater than that you will get the message to buy additional storage. The storage in question is iCloud storage and has nothing to do with storage on your iPhone.
I use my 5 GB free storage for Contacts, Calendars, Reminders etc. and the total of these is usually well below 1 GB.
It is still important though, to periodically backup your iPhone in case of a problem that results in data loss. I do this with iTunes on my computer.

How to How to install ATI Radeon HD2600 driver on bootcamp 3.0 windows 7 partition w/black screen problem

Ok....so i've posted this question in a different way, and i gotten several "scratch the surface" answers from people just saying to install "Ati catalyst", or insert the os x dvd and run set up.exe, and update to boot camp 3.1 or 3.2...while these all seem like great suggestions, I am finding myself needing more specific direction or "hand holding" so to speak.....here is the MAIN problem...
The Background/history
I used boot camp (3.0, and i found updates for 3.1 for imac and for windows, but can't find for mac pro, AND they all are ".exe" files which run on windows..which as you'll see is the big part of my problem...So I recently updated my mac pro (with the ATI Radeon HD2600 graphic PCIe card with 10.6.7 from 10.5.8. I created a single partitioned drive to install windows 7 professional 64 bit. The download software function didn't work (Thanks, APPLE for that poor level of support) so have to select the option that i have already downloaded, or have other media with the drivers already on it....i restarted with the windows 7 disk in....
The installation of Windows 7 Pro 64-bit
So the installation of windows 7 seemed to go flawlessly, was able to use my existing 23" hd apple cinema display (so somehow it has drivers that work with the graphics card, or maybe the motherboard's on board video components) and i select english, and install now, custom, blah, blah, blah...installation causes a few reboots, then restarts ultimately back in os x since that is the default boot os i use on this desk top and have to do the "opt" button to select booting in windows....so when i try restarting in windows, now using the actual boot drive on which i am installing it, it ran through another reboot or two, but then after that, my display goes black.... in the communities, the solution sounds super simple... "go download the ATI catalyst for the black screen problem....windows 7 doesn't have device drivers that work with the ATI radeon hd2600...no problem, just go download and install...."
The problem, re-emphasized : I cannot even finish the install for windows, because of this driver problem....i cannot see anything....I have tried to reboot in safe mode, and that then seems to invoke whatever basic drivers that do work, likely through the motherboards onboard video vs the actual graphic card, and the screen works and says that it's wanting to complete the installation, so i'm thinking awesome this is gonna work....and then.. "windows installation was not completed and cannot be completed in SAFE MODE, need to restart, blah, blah, blah" pops up...and forces reboot...so Safe Mode allows me to see, but won't allow me to finish the install of windows 7...and without completing the install i can't run (ranther I DONT KNOW HOW TO) any of the various .exe files everyone is telling me are the solutions to my problem...like update 3.1 and 3.2 bootcamp...they're all .exe files? not sure why, because bootcamp runs in 10.6.7 i thought, but whatever...it needs running Windows to execute...then the ATI radeon hd2600 driver for windows 7 that i downloaded from the site has an installation program that is an .exe file, which needs windows to run... Does this make sense, why i can't just use these fixes, that seem to be the only fixes out there....so can someone school me step by step here (not just the highlights) of how to update bootcamp, and how to install the ati radeon driver without having been able to complete the windows 7 installation because the monitor goes and stays black????
This is so very frustrating for the record...and any substantial help "not just go download this..." would be immensely appreciated.
Some other things i've been told to try that i've tried and nothing seems to happen as i'm told it will....
---I've been told to install the osx dvd and run "setup.exe" - AGAIN...it's an exe file...and 2 - when i put in the os x file it just wants to re install 10.6...so need more help if this is even a real solution to understand how to make it work...
---I've been told to update boot camp to 3.1 and/or 3.2 from 3.0, using Apple Software Update....Well, my software update is saying everything is up to date and there is nothing new to download at all, and when i reverify the bootcamp version it is still only 3.0.2...and again downloading the updates from www.apple.com/support/ for 3.1 and 3.2...all of those are .exe files...need windows to run them...again, refer to the problem described in detail above...
---I've been referred to the black screen on imac early 2011 thread saying it should fix my problem...and reading it it SEEMED like the most promising resolution...it involves creating a boot flash drive for windows 7 and an xml file that sets the imac drivers to auto install during the windows installation..and it got me farther than anything else..but still ultimately ended up in the darned black screen...my assumption is that it's because it's for imac and not mac pro so not ati-radeon specific drivers....ok....that's enough..please...anyone who thinks they can help...your help is desperately needed...thanks so much in advance!

hey Hatter, thanks so much for getting back...so just to be super clear...is there no way to install the drivers using an exe file given my current state? no way to do it with command prompt or something? if can make work with existing card, i'd prefer it...now when you say it's 'toast' how do you mean? it works well with the os x partitions and always has...so i'm not sure i follow, just want to be clear...
Now to your point of starting with only the one drive installed...so i would put that bootcamp drive in bay 1 and disconnect the rest...i'm not totally sure what you're suggesting the effect should be of doing this? just that i'm just installing windows without the bootcamp deal...but if windows 7 doesn't support the ati radeon hd2600, it still will go black screen no? or you're saying it will run video through the motherboard if it's the only bootdrive, and will run all the way through the windows install without trying to switch over to the hd2600? (slrry flr these questions..just really want to make sure i understand what you're telling me..thanks so much for your patience and help by the way...it's very greatly appreciated...your support is priceless!
So now, assuming none of the above is possible...referring now to the ati 5770 that you referred to...you mention it works with 10.6 well, and that windows 7 supports it ...2 questions on that
1) Windows 7 supports" meaning, out of the box windows 7 supports it? or will i have to install drivers still through some update, because again, if that's how i have to do it, then won't work, cuz can't start windows to see anything to install any drivers or run any thing at all...so it would have to just work with initial installation.
2)hardware wise for my Mac Pro 3,1...intel dual quad core xeon, blah blah....will this card work? it's a PCIe and should fit on my board no prob, etc?

Trying to update OS to fix White Screen problem.

Hello, I have had my Blackberry 8520 on a Virgin contract for about a year and a half now. Recently it has started randomly just changing to a black white screen that won't allow me to turn it off or perform any functions. The way I temporarily fix this is to plug it into the charger which acts like a reboot and brings it back to normal (pulling the battery to reboot it just restores the white screen after loading). In trying to find the resolve to this problem, which I haven't yet, I rang the Virgin helpline who told me to update my OS. I currently have the version 5.0 Bundle 1096 and I am trying to update it to the 5.0 Bundle 1168. I have been having increasing problems with trying to do this. I updated my desktop software for Blackberry but updating through this software always brings up the message at the install stage (after backing up my data) - "An error has occured while downloading software for your device. Please verify your internet connection or try again later, if the problem persists." My internet is working fine and I have tried many times to update through this way. I have also tried updating through the blackberry website "web based updates area" that brings up the same message. Looking through over message boards, I tried the attempt at updating through the LOADER.EXE way. However after trying to download the OS manually to my computer, which my internet explorer thought was dangerous, it came up after with another error message - "Error 1335. The cabinet file 'Data1.cab' required for installation is corrupt and cannot be used. This could indicate a network error, an error from reading from the CD-ROM, or a problem with this package.' I am now out of ways to try and update my Blackberry and have no idea how to solve the white screen problem. Any help would be much appreciated. Karen x

Just to specify the final type of the updating I tried was following the instructions on this links - http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html I choose Europe, Virgin Media, Blackberry curve 8520. I got the software on to my computer and the error message that came up, appeared after choosing language and agreeing to the terms and conditions and starting the installation. Sorry about the big clump of writing; the post removed all of my paragraphs when I posted it. New to this! And need help! Thanks x

5800 front screen problems

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