5800 no sound from right side in headphones

I've tried changing headphones and made sure the right option is selected in the menu that comes when you plug in the headphones but I can hear sound only from the left side. It applies to both music player and radio. This is a brand new phone.
Solved!
Go to Solution.

First go to music player. Select options>audio settings> balance. Is it in the middle?
If yes then might be hardware issue. Take your phone to nearest nokia care. Let them have a look on your phone.
But take a backup before going to nokia care.
Mark my posts as helpful if anyone finds it! After all you will make us improve.
Thanks for kudos if you give!

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Hi,
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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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When I plug my headphones in the my laptop I still have sound from my speakers and headphones

Hello, I'm having trouble with the sound on
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When I plug my headphones in the my laptop my speakers don't get muted, So I
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I've reinstalled the drivers and this didn't work, So I'll hoping you can help me.
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Speakers- GN9350 (Default Communications Device)
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"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
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By starting a new thread instead of re-viving an old one,
suggestions would be addressed to you directly...
However you may choose to discuss the matter with
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See all worldwide telephone support numbers
Contact a mobile carrier
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Visit an Apple Retail Store
For Apple authorized Sales, Service, Training, Certification
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If you are located in the US, then this page may help:
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Then it sounds like the iPod headphone socket is faulty and you should get it serviced.
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5800 no sound from right side in headphones

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