5800 Organising menu
This is driving me mad. I tried to rearrange the icons in my main menu view and the 'messaging' icon has disappeared. Using the search facility I can find it in 'other/applications', but I can't find out how to move it back to the main menu. I can't find a folder to search, nor the root folder. Can anyone help me. . . . . . please?
Many thanks,
Colin
go on to "applications" menu ,then in options selects organise,here on top left you should find the root folder where you can drag drop the icon you want...
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i recently upgraded to lion, and accidently deleted quick time. I used the snow leopard disk to restore it, but now it doesn't work. Evey time I open it up i get this massage:
QuickTime Player cannot be opened because of a problem.
Check with the developer to make sure QuickTime Player works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X.
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What should I do????excellent information, sparkly.
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
... and:
To help protect your computer, Data Execution Prevention has closed iTunes
... and the QuickTime Player not launching either (it's a "QuickTime has stopped working" error?).
With that combination, we need to check on some other application (apart from QuickTime itself) stashing old QuickTime componentry on the PC in an unorthodox location. (Codec packs and video converters are the usual suspects with that, although some games might do the same.)
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and "Hide extensions for known file types" is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
*If you have a 32-bit version of Windows,* open the "System32" folder.
*If you have a 64-bit version of Windows,* open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
Quicktime 7.69.80.9 fails to start on Win 7, uninstall did not work
iTunes updated and now my QT pro will not load. I get the following error message:
Faulting application name: QuickTimePlayer.exe, version: 7.69.80.9, time stamp: 0x4cf444ff
Faulting module name: QuickTimePlayer.dll, version: 7.69.80.9, time stamp: 0x4cf444e1
Exception code: 0xc0000409
Fault offset: 0x00005b6d
Faulting process id: 0x51c
Faulting application start time: 0x01cc579f2534c7a4
Faulting application path: C:\Program Files (x86)\QuickTime\QuickTimePlayer.exe
Faulting module path: C:\Program Files (x86)\QuickTime\QuickTimePlayer.dll
Report Id: 66e17596-c392-11e0-852a-68b599ece3fe
I uninstalled QT, did a reboot, removed all QT files including any in /window/SysWOW64. Then I reloaded a stand alone version of QT while I was not connected to a network with my Norton Firewall off.
Still no luck. Then I removed all Appe software from the machine and reloaded just QT. Still nothing.
What am I missing?Interesting. The pref file issues have more commonly produced a sort of error-message-free launch failure (except that a button for the Player shows in the Task Bar). But the symptoms of this sort of thing tend to be subject to change without notice (which is why I thought I'd better check).
The pref files can be difficult to track down. (Where they show up on a Vista or 7 box seems to depend on whether or not you're 64-bit, or possibly even depending on which versions of QuickTime have been installed on the machine. haven't quite worked out the rules for that yet.) But the following instructions are worth a try.
First we need to check some View Settings. Log back into your usual account.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
In Computer, open Local Disk C:\ or whichever drive your user documents are stored on.
Open the "Users" folder.
Open the folder with the name of the Windows User account in which the QuickTime Player isn't displaying properly.
Open the "AppData" folder.
Now the hunt for the QuickTime preferences begins.
Open the "Roaming" folder.
Open the "Apple Computer" folder.
Do you see a "QuickTime" folder in there? If so, drag that out onto the Desktop. Now try launching the QuickTime Player. Does it open properly this time?
If there was no QuickTime folder in \Roaming\Apple Computer\, or if the Player still doesn't open properly
Quit the QuickTime Player taskbar button again.
Go back into the "AppData" folder.
Open the "Local" folder.
Open the "Apple Computer" folder.
Do you see a "QuickTime" folder in there? If so, drag that out onto the Desktop. Now try launching the QuickTime Player again.
If there was no QuickTime folder in \Local\Apple Computer\, or if the menu has not been cleared
Quit the QuickTime Player taskbar button again.
Go back into the "AppData" folder.
Open the "LocalLow" folder.
Open the "Apple Computer" folder.
Do you see a "QuickTime" folder in there? If so, drag that out onto the Desktop. Now try launching the QuickTime Player again. Any luck this time? -
When I try to open Quicktime I get a message saying it has stopped working. The error message says:
Problem Event Name: BEX
Application Name: QuickTimePlayer.exe
Application Version: 7.73.80.64
Application Timestamp: 508900dd
Fault Module Name: QuickTimePlayer.dll
Fault Module Version: 7.73.80.64
Fault Module Timestamp: 508900c0
Exception Offset: 00005b6d
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information: 9da7
Additional Information 2: 9da7586a62744150d954cf6a5ec876d1
Additional Infromation 3: db4f
Additional Information 4: db4f7e51c3cffddbf929f5acfefa97e3
Similarly, when I try to play media on iTunes, or when my iPhone is backing up, I get a message saying iTunes has stopped working with the error:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.0.1.12
Application Timestamp: 50c8fc7e
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0800a3bc
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: Same as 2We'd better check to see if some other application has stashed old versions of QuickTime componentry down in your system files.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
I have tried to shut off the DEP for the program but it is not allowed. I can't get to any of my music on my computer because of this. I use windows vista and was able to use ITunes until the upgrade to 10.2. now i can't even open the program and it is getting me very upset. Please someone help me.
Many thanks.
That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
ITunes and QuickTime doesn't open up on Windows Vista
Hi! I will apreciate all who tries to answer this question.
I have Windows Vista on my HP laptop and I dowloaded iTunes and QuickTime.
I had no problem downloading it, but then opening it came a box.
It said:
iTunes has stopped working
Windows can check online for a solution to the problem
-> Check online for a solution and close the program
-> Close the program
View problem details
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.1.1.4
Application Timestamp: 4d06bba9
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00227d80
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Then I press close the program and a speech bubble appears at the
bottom right corner of the screen.
It said:
iTunes was closed.
To help protect your computer, Data Execution Prevention
has closed iTunes.Click to learn more.
I have no idea whats hapening.
HELP!excellent information, sparkly.
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
... and:
To help protect your computer, Data Execution Prevention has closed iTunes
... and the QuickTime Player not launching either (it's a "QuickTime has stopped working" error?).
With that combination, we need to check on some other application (apart from QuickTime itself) stashing old QuickTime componentry on the PC in an unorthodox location. (Codec packs and video converters are the usual suspects with that, although some games might do the same.)
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and "Hide extensions for known file types" is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
*If you have a 32-bit version of Windows,* open the "System32" folder.
*If you have a 64-bit version of Windows,* open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
I keep getting I need to update itunes to the lastest one. I did and after that, I keep getting this error R6034 that says an application has made an attempt to load the c runtime library incorrectly. Please contact support. What do I do? I removed Itunes and tried to download it manually and when I get the finish window, it's over in the left corner with only 1/4 of the end of the message showing. I can't even hit the finish button. What do I do since now my Itunes won't work at all?
Experimental advice ... but, plausibly, the preference files containing the parental control setting may be damaged. If so, removing the iTunes preference files may help.
For the basic technique, see the "Remove iTunes preference files" section from the "User-specific troubleshooting" section of the following document:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
To see those folders, you'll need to first set your PC to view hidden files and folders
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Prior to doing the preference file rebuilds: Best to make a note of any custom preferences you have set up for your iTunes. (Rebuilding pref files returns preferences to their defaults ... so you'll likely have to set some of those custom preferences up again from scratch.) Also make a note of any third-party plugins/add-ons you have installed. You may have to reinstall those after the rebuilds.
Things to watch out for during the rebuilds
Rebuilding the preference files in the \Local\ location causes the iTunes license agreement to run. So you'll need to agree to that again.
Rebuilding the preference files in the \Roaming\ location causes the iTunes Setup Assistant to run. When prompted to do so, do not add files to your iTunes library. (Otherwise you'll end up with a library full of duplicates.) -
How can I get my itunes to work again?
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.1.0.56
Application Timestamp: 4ce4a7b6
Fault Module Name: StackHash_937c
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 937c
Additional Information 2: 41c1776ab7f31a2dcfa894fa30b763ec
Additional Information 3: d28f
Additional Information 4: 8b3a5608e46f37a12f7f66117743e25e
I've tried re-installing Itunes several times, but the 'Itunes has stopped working' error message still appears and itunes won't start.many thanks. With those symptoms on an iTunes 10.1 (and associated QuickTime versions) we should check to see if another program has dropped old QuickTime componentry down in your system files.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit Windows 7, open the "System32" folder.
If you have a 64-bit Windows 7, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
How can I get my itunes to work?
I've repaired it, tried to open it in safe mode, and taken it off completely and reinstalled it and it still refuses to open. And trying to file a claim or get in touch with apple for support has been a headache.
many thanks. With those symptoms on an iTunes 10.1 (and associated QuickTime versions) we should check to see if another program has dropped old QuickTime componentry down in your system files.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit Windows 7, open the "System32" folder.
If you have a 64-bit Windows 7, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
Itunes 10 update on windows 7 makes it freeze and not respond
Ever since I updated my itunes to the newest version my itunes will freeze and not respond everytime I open it.
I use windows 7 and have not add-ons
any helpMany thanks.
That's consistent with an application (other than QuickTime itself) having dropped old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
Itunes 10.3 on Windows 7 64-bit not starting up
Itunes has always been working fine on my pc up until one day, I click on the Itunes icon, and it looks like it's loading for like 3 seconds and then it does absolutely nothing...
I tried re-installing the program twice, nothing.
I tried opening MsConfig and disabling all applications upon start up except for Itunes and Quicktime (which I believe was a suggestion here on this website for this problem). But that did nothing...
Not to mention I re-booted the computer countless times... And that did nothing...
I don't really think giving out my computer performance specs really matters, only that I am running Windows 7 Home Premium 64-bit. The version of iTunes I have is the latest version 10.3 (64-bit) for Windows.
Can somebody please tell me what is going on and how to get my iTunes working again? I would highly appreciate it!! Thank you in advance!Many thanks.
That's consistent with an application (other than QuickTime itself) having dropped old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
ITunes will not install on my windows vista operated laptop
... I know this is not a new question, and I have tried just about everything that was suggested before. I removed iTunes and Quicktime and all programs related to them and reinstalled iTunes. However, it still will not open; I get a message indicating that the Data Execution Prevention program has closed it down.
I tried to bypass the DEP, following the instructions provided, by manually exempting iTunes from it. However, I received a message that this program could not be exempted. The DEP setting was set so that only Windows System 32 programs would be governed by it. But this did not work either.
Finally, I set things up so that iTunes would run only via an adminstrator account, but this too did not work.
I should note that iTunes worked fine on my laptop until several weeks ago, when Microsoft pushed some windows updates. (I have Windows Vista Service Pack 2 operating now, but don't know what it is or its significance to this problem.)
So, I think I have exhausted the troubleshooting options I have seen. ... Any help or advice would be greatly appreciated.
Many thanks.I reinstall Quicktime and it would not launch and gave me the same error messages.
We'd better check to see if some other application has stashed old versions of QuickTime componentry down in your system files.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)
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