5800 Software update from v11 to v20

Hello all,
I stay in Nigeria and i have been trying to update my 5800. Nokia website tells me there is and update for my phone and when i use OTA or NSU, it tells me no available update. 
Can anyone help? My product code is 0577493. Thanks
Cyebog 

Hello all,
I stay in Nigeria and i have been trying to update my 5800. Nokia website tells me there is and update for my phone and when i use OTA or NSU, it tells me no available update. 
Can anyone help? My product code is 0577493. Thanks
Cyebog 

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    Yes, I have tried the updates directly from the Apple website and a different issue occurs. When I do that I get various different errors - the most common saying 'Codec overrun'. This has happened both before and after complete software OS reinstalls (Completely wiping the HD clean).
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