5800 v50 music player problems

i just updated my 5800 to v50 and had a few annoying problems with the music player... first when i opened the music player refreshing the library took eons and it seemed that it stuck at 10 files added... then i finally i decided to delete all the mp3s for the phone and add them using the ovi player but sometimes when i touch a song to play nothing happens and then i can't exit the player only by turning the phone off and when i do sometimes the phone gets stuck at a black screen and then i have to remove the battery and reinsert it to make the phone work again!! i don't know what other problems this version of firmware has but i regret updating!! before this i had v20 and was very happy with it

1. Complaining may or may not bring it back in next release. The usual modes is snail mail to your local Nokia Head Office or the Contact Us button at the top of the page.
2. Downgrade is not possible without a heavy risk of bricking the phone.
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5800 expressmusic music player problem....plz help...

I have got my nokia 5800 for around 5 months now and everything is working fine till yesterday....whenever I play certain songs on the music player....it jumps back from the list to the menu where you select all songs,artists,albums,etc. etc....I tried deleting those songs but all I get is a general system error....I tried refreshing the music library and that didnt work as well....if I play the songs individually from the file manager it works...then I tried deleting all the songs using the file manager....I refreshed the music library but still all the old songs were there....can anyone please help me solve this? I don't wanna format my card cause I have my garmin gps on it...I guess if I format it ...I would lose the money I paid for it....btw all the other apps still works fine...seems lik nothing is wrong except for the music player...I even tried updating the device which results in no new updates...my current version is V 31.0.101

SORRY...WAT I MEANT WAS:
say if i press >>| then the one highlighted on the display is | WEIRD??
==ISINOTIS==using NOKIA 5700 XpressMusic

5800 V40 Music palyer problem

I updated my 5800 to new v40 firmware, but now getting wired problem in Music player, its intermitently gets stuck in Music Player first screen where its displays 'Artists, Albums' etc. I am not even able to exit music player using 'Exit' option. I have to restart phone to get Music Player working again. Any advise regarding this would really helpful.
Solved!
Go to Solution.

Google search 'Handy Taskman symbian' and you will find it... but remember, even after you kill the Radio task it will still not restart and operate normally until the phone is switched off/on anyway!
I hope Nokia listens and updates the firmware again promptly - and adds the new Ovi Maps app to the firmware too (so we dont have to install it in precious phone memory! but maybe that's best stated in a new thread)
Hit the Kudos if I helped, I could do with a little kudos in my life!
Message Edited by ITEXNZ on 21-Jan-2010 07:05 PM
If I've helped, please hit Kudos! I could do with a little kudos in my life.

5800: a music player that remembers where it stopp...

Hi,
I had many reasons to buy the 5800 but one of them was the music player. I listen to it in the gym using BT headphones. Frankly I'm amazed I never see anyone else with BT headphones but that's a different topic. Best music technology ever
The problem is that despite this being an Xpressmusic device the music player is a bit marginal, IMO. The thing I miss most compared to regular mp3 players is the capability to remember where it was stopped the last time. You're listening to a playlist and you turn of the player when you go home. Next time you turn on the player you want it to pick up where it was and continue with the same song in the same location in the same playlist. You could say you could remember where you stopped but that's silly. What if you had a long podcast or audio book? Wouldn't it make sense to continue where you stopped?
I realize I can pause the player and keep it running in the background but that means I can't power of my phone, right?
I've looked at two alternative players and they don't seem to support this most basic feature either. Why? Doesn't anyone take phones seriously as mp3 replacements?
I hope Nokia reads this and considers sneaking in this minor feature in the next 5800 update or as an Ovi download.
Thanks for reading!
Sander
PS pretty impressed with the phone overall!

Well, technically speaking, exiting the music player would still remember what the song was last, but not turning the phone off. I dont think any application can do this as it would require to have the internal extra battery (CMOS battery I think) to continuously supply power to the phone's processor, which it does not.
Also, as a smartphone, it consumes too much battery in powering up and powering down that it is really not advisable to turn it on and off in the first place, and in fact I dont see any situation where you should do that. If a place requires that phones are turned off, you can just set it to Offline Mode, which makes it so that the phone cannot receive any signal.
EDIT: sorry made a mistake in wording. The CMOS battery does supply a little power to the phone while it's turned off. Just remembered that it does this for the clock. LOL. But then again, making an app to make use of this power to remember where it stopped may depend on how much power is being supplied in the first place.
Oh I made a mistake again. I thought you were referring to turning the phone off. Not just the music player.
Also, I'm not sure if you already know this, but for a playlist to remember where you last stopped, it does that. When you go into music player. go to Options>Now Playing. It will show the last song played.
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Nokia 5800xm music player problem

i m using nokia 5800 xm or 1&1/2 yr. my phone was working amzing but when i found a display problem in my phone i took it to nokia care centre ghatkopar mumbai. they changed my phone display as well as firmware from 31 to 50.from that day my phone is not working properly...it is not as bright as before by increasing brightness to full length.music player has option to find on net but not an internal memory find option, search option works to find internal memory but it is out of music player .
SO I REQUEST TO NOKIA ATLEAST LAUNCH AN UPDATE FOR MUSIC PLAYER WHICH HAS FIND OPTION LIKE MUSIC PLAYER 31.0.0.5 VERSION...I'VE UPDATED 51.0.0.6 BUT IT DOESN'T HAVE THAT OPTION...
WAITING FOR NEW UPDATE THANKING YOU

1st take out battery for 10 min and try again
If it still happens after installing firmware do these (these may delete data so back up your phone)
1. Back up data and resintall firmware. Take out memory card and use disk check to clean out possible errors.
2. If it does not work, format memory card
2. If reinstall does not work, type in *#7370#
3. If it still does not work, turn off phone, remove memory card and battery for 10 min, then reinsert. While booting up hold the green, red and camera keys until you see the country selection or language screen.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Nokia c5-03 gallery & music player problem.

Hi... I've been using My c5-03 for a while now.. Yesterday after transferring songs from my pc a few problems have come up.. 1) the music player won't refresh but i can listen to songs though.. 2) the gallery dissent doesnt show any photos or videos except those in phone memory.. 3) i'm unable to change my ringtone or message tones as only the default tones are alone displayed.. Please help...

Hi Rashmishra,
As the problem is persisting I would suggest returning to your local Nokia Care Point with your mobile device to see what options you could explore.
Whizzkid

Music player problem after 2.3 update

Hi all,
I updated my x10i to 2.3.3. After the update most of my music on sd card was not showing up in the music player. Some of them are, but majority is missing. Every piece of music is ripped with Windows Media player and transferred with PC companion. I can play them if I navigate there with file manager and open manually. Music player plays them, but says "unknown". They were all working fine before the update. How to fix this problem?
BR,
Antti

Unfortunately this appears to be fairly standard across the board from what I have seen in regards to the .wma file extension. What I would advise to get you around this would be to use the MediaGo software to transfer these files back to the handset so that they are converted to a supported format. I apologise for any inconvenience this may cause.
http://mediago.sony.com/enu/introduction/
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

N97 mini music player problem

i dont know whats going on but yesterday i was transfering new songs to the phone then suddenly the screen turns black and the phone dead. i took out the battery and restart again but all songs inside the phone gone and i cant transfer any songs now. its shows in the hard drive that still have 700 songs but it says no songs when i pressed on the music player? i tried restarting many times but no use. anyone know how to solve this problem?

Hi,
This same problem is with my n97 mini but not with the music player since I\ve never tried using it. It happens with me when I sometimes open my images or other stuff, the screen goes black and than it restarts itself or it shuts down. Even my WLAN is not working properly ( may something wrong in the settings. Anyways did you tried to update your music playlist on phone?
I think whenever you transfer songs, you will to update the playlist.

N73 firmware 4.0812.4.0.1 music player problem

Please help me regarding this problem i tried and tried to check here but i could not find the solution.
problem: I upragaded into this latest firmware yet the music player wont play, it will open only, it could not even be scrolled. the worst is it hangs up, everytime i go to the MUSIC PLAYER.
Please help
"if this has been solved already kindly inform were to find"
Solved!
Go to Solution.

hey i resolved the problem i have to delete all *.m4a and (maybe) *.aac music files from memory card.., and i think we should let this know to NOKIA about this bug.. any way , i will check this again...now i go to movie
Message Edited by mike_m4a1 on 16-Jun-2008 11:29 PM

N73 music player problem

I upgraded my firmware to 4.0750.31.2.1 abt 2 weeks back.
When i added new songs and tried to refresh,i could'nt refresh..it keeps running forever...
donno whats the problem....??plz help...and also i found that my firmware is no longer available,they seem to have downgraded it...

It is also occurs in mine,after added hundreds song it will make the music player and the phone itself going to hang.so i prefer to add the songs manually to the playlist.the playlist can be found under folder e:\playlist\ and the format is commonly used .m3u.if you dont want to make your phone freezing,add only few songs once in time and refresh the playlist, and so on.

Music player problem after updating the latest ver...

After updating the latest version for my phone, everything seems perfect. But today i see there is a serious problem of the music player. I still can play the music but i cannot change to another song or exit the player because whenever i do that, it is frozen (only music player).
Does everyone have the same problem and knows how to make it work smoothly again? Thanks
Message Edited by beingkiller on 17-Jan-2010 04:14 AM

HI even my phone has stopped responding. I had a backup file in .nbu format created using the PC suite. I restored the phone using the backup file but it didnot help me. I cannot play even 3 songs consecutively, the player is getting hang and I am forced to restart. Please do not update your firmware. All the problems after I updated my firmware to 40.0.005 version. I am planning to take my phone to nokia care and reset the whole software once again so that it comes with the factory settings.

Music player problem on E63

My music player does not work properly. It's not refresh more than 120 songs. I format my memory card but problem still here. Plz help.

Hi Khakedbd,
Welcome to the forum!
You can try resetting the phone:
To reset some of the settings to their original values, select (depending on your device):
Menu > Tools > Settings > General > Factory settings
Menu > Settings > Phone > Phone mgmt. > Factory settings
To do this, you need the lock code. The default lock code is 12345. After resetting, the device may take a longer time to power on. Documents and files are unaffected.
Note: If your Nokia device support encryption of the device memory or the memory card, make sure you decrypt them before you restore the factory setting or your data may be lost.
If the steps will not solve the case, you might have to perform the hard reset (key in *#7370# using your keyboard) wherein all the data on your phone will be deleted. Creating a backup first is highly recommended. You can use Nokia Suite which can be downloaded here. Using the Nokia Suite application, you can also check for updates.
Here are the steps on how to check for updates using Nokia Suite:
Connect your phone to your PC with a USB cable
Start Nokia Suite and select Tools > Software Update
Select the updates (if there is an available) you want to download and select Install
Try to reinstall the software if phone's software is up-to-date
Afterwards, try to transfer the songs and then refresh your music library : Menu> Media> Music player> options> Refresh.
Best regards,
Ricky07
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N79 - Music Player Problem

I have stored my songs in 1 folder and other sound files in another folder. Problem is that, music player scans all folders, due to which, these other sound files are shown along with song files.
I want that only my songs to be shown in music player and not other sound files.
How to make music player to scan a particular folder only ???
Solved!
Go to Solution.

It is a bit of an inconvenience, but you do have the most control over which music selections play when and in which order when you organize them into separate playlists. In doing so you can also override the limited way in which the Nokia Music player orders tracks (due to the way it interprets mp3 tags) within an "Album".

HELP!!! 5800 XPRESS MUSIC INTERNET PROBLEM!!!!!!!!...

Hi,
Im having issues with the internet on my 5800 Xpress music.
I connect which is fine, but then 3 pages into browsing, it freezes the internet, phone and all the menu screens. Then I have to reconnect to the internet and start all over again.
I have already sent one handset back to my network provider, with the same problem, got a new one and now have the same problem.
I have tried to restore factory settings, with no luck!
Please Help!!!

@john_everett
Would suggest that you try deleting E:\cities +.qf file (if present) and re-open Ovi Maps which should re-initialise application and re-create necessary folders to download regional mapping.
Presumably you have the latest version of Ovi Maps installed:http://nds1.nokia.com/files/support/global/phones/software/ ovi_maps_installer_3.06_11wk23_b05_s60_5...
Ovi Maps v3.06 uses different map set to v3.04 which can lead to issues and corrupt map data is one of the commonest causes of this application crashing upon opening.
Happy to have helped forum with a Support Ratio = 42.5

New 5800 xpress music battery problem

soo here goes...
i got dis new new 5800 xpress music just 2 days back...i fully charged it and didnt insert da sim yet....so da phone was actually just on standby mode continuosly.....and yet only after 24 hours it showed battery dead....i again recharged it fully....and again after 24 hours it showz battery dead....wat am i supposed to do?? i faed a similar problem wid my n95 and hence changed da phone and nw dis thing;s again acting up......HIGHLY IRRITTATING!!
wat am i supposed to do....fight with da dealers for giving me a problematic battery or sumthin??

Here is a strong possibility of what the problem is - I have noticed how easy it is to leave some application still running when you shut it down by using the slide switch. Maybe maps or bluetooth - anything really. Before you use that slide switch; display the main menu and look carefully for any item with a little circle near it. Any you find should be turned off by clicking onto that item and then exiting from it by clicking "exit". Now check that menu again to make sure that all items are now turned off.
As a separate precaution; if you keep your 5800 in a flexable pouch; you will find that there is plenty of room for a spare battery (only about £5). The spare would be needed on a long flight or when using the unit as a satnav if not plugged into the cars cigar lighter

5800 v50 music player problems

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