5800 won't connect to internet over wifi

Ok, my 5800 xm will not connect to the internet via my netgear dg834gt router . The phone connects to the wifi connection but it will not load up a web page .
It will work via 3g .
I've been through the routers settings and the phones mac address is there and is set for access the same as my pc (which is working fine) .
Anyone help ?
Thanks
PS I've cleared the cache apart from saved passwords and done a soft reset . It's running on v5 software .

If the phone will connect to another wi-fi then its not the phone .
You could try a reset .
1. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
2. *#7370# - Reformat your phone
Lose all data so back up first
default reset code 12345
 jje

Similar Messages

  • Help!  Safari / Firefox won't connect to internet on WiFi?!

    I can't connect to internet using WiFi from Safari OR Firefox from my home WiFi (Apple WiFi router.)
    Here are weird facts:
    - They both work from this laptop at home using Ethernet
    - They both worked at AppleStore WiFI today
    - Internet at home is fine from other MacBook, iPad and 2 iPhones
    AppleStore guy reset a lot of Safari and network settings, suggesting that would fix anything, but it still does not work from this laptop at home over WiFi?!
    Any ideas?!
    Thanks!
    Mark

    Thanks, Linc.  FYI, I don't believe I've installed any new 3rd pary items for some time (although some of them may have updated to newer versions more recently?)
    I've posted output from Terminal commands below.  Let me know what you see in it!
    FYI, I've been considering updating to Lion OS.  Would that a) help me with this situation, and/or b) cause me other new problems?!
    Thanks,
    Mark
    Last login: Wed Nov  2 16:42:20 on console
    markmb:~ Mark$ kextstat -kl | awk ' !/apple/ { print $6 $7 } '
    net.telestream.driver.IODVDImage(1.0.4
    com.parallels.kext.prl_netbridge(6.0
    com.parallels.kext.prl_vnic(6.0
    com.vara.driver.VaraAudio(1.0.1)
    com.parallels.kext.prl_usb_connect(6.0
    com.parallels.kext.prl_hypervisor(6.0
    com.parallels.kext.prl_hid_hook(6.0
    markmb:~ Mark$ sudo launchctl list | sed 1d | awk ' !/0x|apple|com\.vix|edu\.|org\./ { print $3 } '
    Password:
    com.parallels.vm.prl_naptd
    com.sierrawireless.SierraSWoCMon
    com.roamingclient.cell.mac.roamingclient
    com.parallels.desktop.launchdaemon
    com.micromat.TechToolProDaemon
    com.google.keystone.daemon
    markmb:~ Mark$ launchctl list | sed 1d | awk ' !/0x|apple|edu\.|org\./ { print $3 } '
    com.culturedcode.thingshelper
    com.parallels.vm.prl_pcproxy
    com.parallels.desktop.client.launch
    com.micromat.TechToolProAgent
    com.hp.messagecenter.launcher
    com.hp.devicemonitor
    com.google.keystone.root.agent
    ws.agile.1PasswordAgent
    com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3
    markmb:~ Mark$
    markmb:~ Mark$
    markmb:~ Mark$ ls -1A {,/}Library/{Ad,Compon,Ex,Fram,In,La,Mail/Bu,P*P,Priv,Qu,Scripti,Sta}* 2> /dev/null
    /Library/Components:
    /Library/Extensions:
    tun.kext
    /Library/Frameworks:
    .DS_Store
    Adobe AIR.framework
    DivX Toolkit.framework
    EWSMac.framework
    HPDeviceModel.framework
    HPPml.framework
    HPServicesInterface.framework
    HPSmartPrint.framework
    HPSmartX.framework
    MacFUSE.framework
    NyxAudioAnalysis.framework
    PluginManager.framework
    TSLicense.framework
    iPassCommon.framework
    /Library/Input Methods:
    /Library/InputManagers:
    1PasswdIM
    GearsEnabler
    ProfcastGaragebandPlugin
    /Library/Internet Plug-Ins:
    .DS_Store
    AdobePDFViewer.plugin
    DirectorShockwave.plugin
    Disabled Plug-Ins
    DivXBrowserPlugin.plugin
    Flash Player.plugin
    Flip4Mac WMV Plugin.plugin
    Flip4Mac WMV Plugin.webplugin
    Google Earth Web Plug-in.plugin
    JavaPlugin2_NPAPI.plugin
    JavaPluginCocoa.bundle
    NP-PPC-Dir-Shockwave
    OVSHelper.plugin
    OfficeLiveBrowserPlugin.plugin
    Photo Center Plugin.plugin
    Quartz Composer.webplugin
    QuickTime Plugin.plugin
    RealPlayer Plugin.plugin
    Silverlight.plugin
    flashplayer.xpt
    googletalkbrowserplugin.plugin
    iPhotoPhotocast.plugin
    npgtpo3dautoplugin.plugin
    nsIQTScriptablePlugin.xpt
    /Library/LaunchAgents:
    .DS_Store
    com.google.keystone.agent.plist
    com.hp.devicemonitor.plist
    com.hp.messagecenter.launcher.plist
    com.micromat.TechToolProAgent.plist
    com.parallels.desktop.launch.plist
    com.parallels.vm.prl_pcproxy.plist
    /Library/LaunchDaemons:
    com.apple.third_party_32b_kext_logger.plist
    com.google.keystone.daemon.plist
    com.micromat.TechToolProDaemon.plist
    com.parallels.desktop.launchdaemon.plist
    com.roamingclient.cell.mac.roamingclient.plist
    com.sierrawireless.SWoCMon.plist
    com.sierrawireless.SierraReset.plist
    /Library/PreferencePanes:
    DivX.prefPane
    Flash Player.prefPane
    Flip4Mac WMV.prefPane
    Growl.prefPane
    MacFUSE.prefPane
    NTFS-3G.prefPane
    Perian.prefPane
    TechTool Protection.prefPane
    iPassConnect.prefPane
    /Library/PrivilegedHelperTools:
    com.roamingclient.cell.mac.roamingclient
    /Library/QuickLook:
    GBQLGenerator.qlgenerator
    ParallelsQL.qlgenerator
    iWork.qlgenerator
    /Library/QuickTime:
    AC3MovieImport.component
    AppleIntermediateCodec.component
    AppleMPEG2Codec.component
    DivX Decoder.component
    DivX Encoder.component
    Flip4Mac WMV Advanced.component
    Flip4Mac WMV Export.component
    Flip4Mac WMV Import.component
    Google Camera Adapter 0.component
    Google Camera Adapter 1.component
    Perian.component
    /Library/StartupItems:
    HP IO
    HP Trap Monitor
    ParallelsTransporter
    Library/Address Book Plug-Ins:
    SkypeABDialer.bundle
    SkypeABSMS.bundle
    Library/InputManagers:
    Smart Crash Reports
    Library/Installer Logs:
    Library/Internet Plug-Ins:
    ClickToFlash.webplugin
    Rave.plugin
    Library/LaunchAgents:
    .DS_Store
    com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3.plist
    com.apple.FTMonitor.plist
    com.apple.SafariBookmarksSyncer.plist
    com.apple.apsd-ft.plist
    com.apple.imagent.plist
    com.apple.marcoagent.plist
    ws.agile.1PasswordAgent.plist
    Library/Mail/Bundles:
    Library/Mail/Bundles (Disabled):
    Library/PreferencePanes:
    Contents
    Library/ScriptingAdditions:
    .DS_Store
    1Password Addition.osax
    markmb:~ Mark$

  • Brand new ipod won't connect to internet, shows wifi connected

    I set up a virtual router plus program on my computer to turn our wired connection into a wifi hotspot so my daughter could use her ipod in the app store but it won't connect to the internet at all. Wifi signal is on, in settings it says its connected, but when attempts at loading anything occur, nothing loads. Iphone works on the ad hoc network, won't be able to get to a wifi spot for her to surf around with for a while

    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router (or what yo are connecting to)
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

  • 5800 won't connect to internet - help!

    My 5800XM has stopped connecting to the internet.  If I go to, say the Ovi Store, I get the frot page, but instead of going to the Store, it returns to the previous screen.  The same happens with other websites, too. 
    The phone usually asks how I wish to connect - WAP, wireless network and so on, but it is no longer doing so.  I do hope I have just inadvertently changed a setting or something, as I have just got my phone back from being repaired, which took nearly 3 weeks...!
    Any advice very much welcomed!  Thank you.

    No, I'm afraid not. My phone died completely for the 2nd time shortly after it stopped connecting to web pages. I tried everything suggested by chanchan05 and jjegan. I am going to be getting a new phone (another 5800XM) in the next few days, with any luck.
    Can you get on to any websites at all? I was able to go on to Youtube, and occasionally ovi mail, but absolutely nothing else. The fact that I was able to get on to those suggested that it wasn't the internet settings as such, but something inside the phone wasn't allowing me to get on to most sites.
    Is yours doing the same thing as mine, by returning to the screen from which you select the internet after a brief pause? Mine did, for a day, work well, asking me if I wanted to connect via WAP, the service provider's gubbins or by wifi, but it soon gave up even asking.

  • Decommissioned original iPhone won't connect to Internet on WIFI

    I just got a 3GS today and wanted to give my original iPhone to my wife for use as an iPod and Internet appliance. It does not want to connect to the Internet. Do I need to restore it or something. Any ideas?

    You don't need a sim card, put it in airplane mode & it should use wifi just fine. Without the sim card it becomes a touch, people do it all the time. You can put it in DFU mode and do a full restore if necessary.
    Here's how:
    http://www.iclarified.com/entry/index.php?enid=1034

  • AUtomatic Connection to Internet over wifi not working

    Hi,
    How do I get my intel iMac G5 to connect automatically by airport to my wireless network without having to manually do it everytime after start up or sleep? It works on my other ppc imac G5.
    Thanks in advanced,
    Matt

    You might have more luck in the forum devoted to such issues:
    http://discussions.apple.com/forum.jspa?forumID=755
    Probably also a good idea to provide info on the hardware you are using to connect to the internet.

  • TS1398 Having trouble accessing the internet over wifi on my iPhone 5.

    Hello, I have a nearly brand new iPhone 5 in perfect condition. So far, I have had not problems with it, however recently, I have had major issues connecting to the internet over wifi. Some things that would happen would be apps that require an internet connection time out, and pages don't load in safari, and the reliabilty would be off and on.However after switching the wifi off and going off of my 4g, the connection was fast and I experianced no problems. I am positive this is not a problem with my home network, because my household had lots of people and LOTS of electronic devices that connect to the internet with no problem. I also have an ipod touch 4th generation that has been able to connect and browse the internet with no problem, it's just the iPhone that is being slow. Also, this isn't really a consistant pattern, occasionaly I will get it to work for like five minutes with no problems then it just time out on whatever it's doing.
    Any help would be appreciated.

    Well it might still be the Mavericks Wifi issue... slow throughput on an apparently strong signal is part of its behavior from what I've read.  So to recap You got a signal (fairly Strong) appeared to be connected but Safari could not display the welcome page.
    I'll share something I do in a case like that. I use Firefox. I keep a copy of Firefox, Opera and Chrome on my laptop because some sites use non-standard web code and the different browsers "play" better with the server/router. Safari is a lot better than it was when it first stared out but there are some sites put together (especially financial sites) that just won't let Safari play (they can code to prevent that).
    If you have time between flights download Firefox and give it a shot... at this you have nothing to lose.
    Good Luck.

  • How to enable a disabled iPod that won't connect to internet

    trying to enable my disabled 5th generation iPod touch. I have tried connecting to iTunes on the computer, which I couldn't get it to do anything. I then tried using the "Find my iPhone" website and erased the iPod. However, I got a message that says "This iPod will be erased when it connects to the internet". How do I connect a disabled/locked iPod to the internet/wifi while it is waiting to be erased because it won't connect to internet/wifi?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • Brand new Apple TV won´t connect to Internet

    I just bought an Apple TV 3rd generation today. Unfortunately I´m having some issues installing it.
    The Apple TV does connect to my wifi network but won´t connect to Internet. I´m currently using Time Capsule as router and thought that all Apple gadgets would have no problems connecting to each other. Both my Macbook Air and iPhone can connect to Internet when using the same wifi. I´ve tried to restart and restore Apple TV a few times and have also restarted my router. Apple suggested that when troubleshooting, but it did not work. Anyone who knows how to solve this problem?

    I´m not sure what just happened, but when I woke up this morning and started Apple TV it worked. Haven´t done any changes in settings...
    Out of curiosity, if the same problem occurs again how would I solve the internet connection problem. Yesterday I just saw computers/settings on the main screen.

  • My macbook pro cannot connect to internet via wifi

    I have a Macbook Pro 2010 OS X 10.8.3.  I cannot connect to internet via wifi (Air por).  My Macbook Pro does not recognize my network and when I select it from the list of network it asks for my network password.  when I type in my password a dialog box gives me timeout error.  Please could anyone help me.  I am using ethernet for my connection at the moment.  Do I need to reset my macbookpro?  if yes, what will happen to my applications and operating system (mountain lion)?
    Monireh

    When you use the Airport utility what happens?
    What is in the System Preferences control panel for Network settings?
    http://www.apple.com/support/airport - there is a forum just for Airport Community
    Airport Express FAQ
    http://support.apple.com/kb/HT1515
    Wi-Fi Setup Considerations
    Things to consider before you begin
    Start with a plan for the physical layout. Depending on whether you have an existing Wi-Fi network, or if you are using your AirPort Express as a standalone Wi-Fi device, there are several options available for you to choose from.
    When using Ethernet, Cat6 cable is recommended.
    The layout you choose should take into account environmental factors such as physical access, location, range, radio frequency interference, etc.
    You will need to consider what AirPort Utility settings to adopt.
    You will need to know whether you are using an AirPort Express (802.11b/g) or an AirPort Express (802.11a/b/g/n).
    If you will be using more than one Wi-Fi base station, it may be helpful to read the article Extending the range of your wireless network by adding additional Wi-Fi base stations.
    AirPort Discussions
    Discuss your AirPort Base Station, Time Capsule and Wi-Fi questions with fellow community members.
    More
    Direct you to the proper forum for MacBook :
    MacBook Series Forumshttps://discussions.apple.com/community/notebooks?view=discussions
    Mac OS X Forums
    https://discussions.apple.com/community/mac_os?view=discussions 
    http://www.apple.com/support/macbookpro

  • Mac Mini won't connect to internet using Apple products (Safari, iTunes, AppStore). Date and time are frozen to the moment CPU is booted up. Firefox works. Cannot update.

    For the past few days my Mac Mini has been having issues.
    Safari won't connect to internet, but Firefox does.
    Time and date are frozen. Only resets when copmuter is re-booted.
    Unable to update via App Store and iTunes won't connect either.
    Please advise.

    Hi again,
    Let me ask for some better help for you that is familiar with this problem (if in fact it is a similar problem with the IP address and your ISP.
    The other topic concerning this can be found at:
    http://discussions.apple.com/thread.jspa?threadID=2725608
    It is a somewhat lengthy thread but may just apply to your situation.
    Anyways I will see if I can call on some better help for you. Hang in there. Best to arm yourself with enough info before contacting Comcast so they might know what you are dealing with fully.
    littleshouders
    edit: I have posted for some extra help for you that may have a better idea of what's going on if it is your ISP and their modem and how it handles the IP address causing Safari and iTunes not to connect. Hang in there it may take awhile but I'm sure someone will pop in to help.
    Message was edited by: littleshoulders

  • I have a problem in connecting to internet via WiFi.

    I have a problem in connecting to internet via WiFi. This week I received my new "iPhone 6 and 6 plus". Problem is the new phones doesn't connect to internet via my home WiFi  while I don't have any problem on my other devices. The phones connect to WiFi but most of Apps can't connect to internet.

    Hi vpouya,
    If you are having an issue with connecting to the Internet from your iPhones via Wi-Fi, I would suggest that you troubleshoot using the steps in this article - 
    iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • Won't connect to Internet explorer....just got this computer a week ago brand new

    I just got this computer brand new a week ago. It started trying to watch vid on the net and it workstation show the picture. Then 2 days later it won't connect to Internet explorer at all. I'm so frustrated I mean how is this possible to have problems already. If I can't fix this tomorrow I'm taking it back. Please help thank you

    Before you go there call your provider first and have them check the provisioning on the phone. They will ask if you did this when you go to the Genius Bar.

  • I keep getting error message " server stopped responding" when trying to connect to internet via wifi

    My iphone works fine using cellar network, but will not connect to internet via wifi. Ive reset network setting with no diffrence.
    Any ideas?

    And you can turn the WiFi button on and off?
    If yes, then you next need to try to Restore your iPhone from your backup.

  • IPhone won't connect to my home wifi but iPad and Mac work. Help!?!?

    iPhone won't connect to my home wifi but iPad and Mac work. Help!?!?

    Unplug it from power, wait 30 seconds, plug it back in.  Wait 1 minute.  Try to connect.

Maybe you are looking for

  • I want to cancel an order

    I dearne would like to cancel an order  could someone please help me do that order number w240438161

  • Default values for standard WebDynpro application

    Hi all, We are using standard WebDynpro applications (as an example Leave Request as part of ESS). Are there any functionalities in a standard WebDynpro to set a specific field initially (default value for a dropdown list for example) via the url? To

  • Mac Mini Update - Grey Screen will not reboot

    I just ran an update on my 2010 Mac Mini, I think it was the 10.8.6 update as I just downloaded to my MBA as well.  I now have a grey screen that asks me to reboot every time I do it comes back to the same screen.  Any ideas?  Thanks in advance

  • Smartforms subtotals printing

    Friends, I am printing page wise subtotals in the PO layout i desinged.  My PO is a multiple page PO where i have two pages in my PO.  I am printing the PAGE WISE SUBTOTALS and then on the last page printing SUBTOTAL and FINAL TOTAL. If line items ar

  • Quality of DVD Studio Pro vs iDVD

    I have been trying to obtain a DVD output with DVD Studio Pro where moderate speed pans don't jerk. Oddly, I get better results using iDVD. The image in iDVD isn't as sharp, but the quality of movement (pans, tilts) is smoother. My program length is