5800 xm beeping at end of call

Hi, this is my first post so be gentle! Ok, iv just recently bought a nokia 5800 and iv got this awful problem with beeping. At the end of every call when the other person disconnects the call i get a constant beeping for about 7-8 seconds. It must beep about 20 times. Also when someone rings me and i don't answer, as soon as the person disconnects i get a beep agin, but its just one beep this time and it comes from the ear piece, not the speakers. I am confident this is nothing to do with profile setting or anything like that. Tried updating firmware to version 20 but with software updater it says i have the newest version (11.0.009)
Can anyone help me owt?
Message Edited by yooni7 on 23-Mar-2009 01:17 PM

I would be willing to guarantee you that everyone has this very issue, but most people never notice because they do not use a bluetooth earpiece or bluetooth speakerphone. I do. I noticed it immediately. There also used to be present a very loud, high-pitched connect beep that has since been removed.
Bug report:
The Nokia 5800 with all recent versions of firmware displays the following behavior when a call ended by the other caller or the network ends/drops the call: The word "Disconnected" appears on the screen for about 6 seconds and a set of 13 beeps presented to the user via the speakers or bluetooth (or both, but this requires further verification).
Expected results:
The 5800 should display "Disconnected" for a couple seconds and beep once or twice if the originating caller or the network ends/drops the call.
Actual results:
The 5800 displays "Disconnected" for about 6 seconds, and beeps 13 times if the originating caller or the network ends/drops the call.
Steps to reproduce without bluetooth connected:
1. Call the 5800 from another phone.
2. When the 5800 rings, press the answer button.
3. Disconnect the call from the originating phone. Do not touch any buttons on the 5800.
4. The word "disconnected" will appear in red on the display for approximately 6 seconds.
5. During the 6 seconds that "disconnected" appears on the display, the 13 beeps will be heard through the 5800's stereo speakers. The sound can be very faint, but it is present.
Steps to reproduce with bluetooth connected:
1. Ensure that your bluetooth device is connected and working properly.
2. Call the 5800 from another phone.
3. When the 5800 rings, press the answer button on the bluetooth device.
4. Disconnect the call from the originating phone. Do not touch any buttons on the 5800.
4. The word "disconnected" will appear in red on the display for approximately 6 seconds.
5. During the 6 seconds that "disconnected" appears on the display, the 13 beeps will be heard on the bluetooth device. The beeps may also be heard through the 5800's stereo speakers at the same time. However, I have not verified this.
Note about bluetooth: The "end call" tone (if the bluetooth device being tested has one) will not sound until after the tones complete.
Feature change request:
1. Reduce the display of "Disconnected" from six seconds. One second is sufficient.
2. Either remove the beeps entirely, or reduce the number to one or two.
End of bug report.
Now for the rant. Why is it that "customer service" cannot seem to wrap their heads around the fact that the issue we are all experiencing is a correctable software feature, and not the phone hardware?? I just got off the phone with support after asking for this beep on disconnect "feature" to be removed for the FOURTH time in as many firmware updates. Their only "solution" is to send in your phone for "repair". They will not take a feature change request.
Since Nokia seemingly does not value my input about their products, this will be my LAST Nokia device.
End of rant.

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