5800 XM cannot hear caller

My phone was recently exchanged under warranty for a number of faults.. one of which was that on occasions, I cannot hear the caller, but they can hear me.
Hang up the call. the caller calls back and everything is OK.
So today, my exchanged phone did the same thing.
Is this another software bug ??
I've contacted Nokia to ask the same.

It happened again today.. it seems to only happen if the phone has been without use for a number of hours.
Tuesday 6pm.. Cannot Hear Caller
Caller rang back.. all OK
No calls made or received for about 18 hours
Wednesday 12:00pm ... Cannot Hear Caller.
Caller rang back.. all OK.
Swiching to Handset (Speaker Phone) makes no differenece.. I still cannot hear the caller.
Have raised another Service Request with Nokia and am awaiting thier call back.
If I can hear them that is.

Similar Messages

I cannot hear calls with my iphone when I dial a number but I can hear when I put it on speaker

I cannot hear calls with my iphone when I dial a number but I can hear when I put it on speaker. Any suggestions? Thanks Joe

I had the same problem like you. I can hear from the speaker, and when doing a recording and play back via the speaker. My iPhone 4 is out of warranty so I just got it fix at the small repair shop and cost me S$50. The repair guy did the above test and comfirm it is faulty of a small component, total tiem taken to fix my iPhone is about 10mins..

5800 Cannot Hear Caller.. Phone to be exchanged ag...

Regular forum memeber may recall that I have an ongoing problem where at random I cannot hear the caller, but they can hear me.
I had a phone call from a young lady at Nokia UK today.
Guess what..I genuinely couldn't hear her.. it just so happened, that her call to me was affected by this problem.
I'm on to my second phone with this issue.
Nokia are now to do a doorstep swap on Monday.
Monday will be my third phone.
If it happens again then I'm at a loss.
I've tried everything I can possibly think of to try and identify why this is happening.
If it happens on the third phone, I think I'll sell it and buy something else.

After lots of workaround, what seems to be working for me so far was to disable call timing. I figured out that this was one of the things (should I say bugs?) I used to switch on after each of many hard resets attempting to fix the problem.
[Settings > Calling > Call > Show call duration > No].
Hope this helps.
(By the way, Nokia guys, I'm still waiting for the version 5 of the firmware for Colombia. Please release it and thanks in advance).
Felipe_V.

Z10 cannot hear calling

My Z10 is facing issue with calling. I cannot hear person who call me, but meanwhile the other side can hear me. I’ve tried everything to fix it, like swapped a battery bought from mpj, rebooted many times, and even did a factory reset. PLEASE HELP!

I would recommend downloading the BlackBerry Virtual Expert app from BlackBerry World and runnning through the tests to check if there is an actualy problem with your phone...
http://appworld.blackberry.com/webstore/content/27226887/
If you've been helped click on , if you've been saved buy the app.
Developer of stokLocker, Sympatico and Super Sentences.

Answer phone, hear echo of self - cannot hear caller

About 6-times in the last 2-days I've answered my phone and could only hear myself echoing back to me. The caller could not hear me, and I could not hear the caller. The call ends when the caller gives up. I have powered the phone down, but that didn't clear it up.
Is this a known issue?

Had something similar to this happen just yesterday.
I kept hearing the echo but the individual that I called said his reception was fine. Told him to hang up and I would call back.
When I called back, echo was still there but again, he could not hear it.
Today, I am not experiencing an echo on the calls that I originate.
Somebody once told me this is a phenomena that occurs when you get connected to two towers but I cannot confirm that one way or the other.
Normally hanging up and calling back does eliminate the problem but this time it did not work.
mikeab

My iPhone only works with headset/speakerphone, cannot hear calls otherwise

Everything I try and make a call I have to use the headset or speakerphone. Otherwise it won't work. Is there anything I can do?

After pulling my hair out with the same issue (could only use Iphone 4S on speakerphone or no one could hear me or vice versa) I disabled Siri rebooted phone, made a successful call without speakerphone and then re-enabled Siri. So far so good keeping fingers crossed. Shame on you Apple for letting this problem persist!

Cannot hear calls coming in

New to iphone 5 - why can't I hear incoming calls?
Give setting advice in order to hear the ringer

Ringer mute button on top left corner of phone, switch it so the orange is not showing.

Phone rings but cannot hear caller on other end

I've only had my phone for a few days and something has gone terribly wrong! The phone seemed to be working fine until I downloaded the BlackBerry Handheld Software v4.5.0.152 (Multilanguage) update late last night. This morning I noticed while reviewing the ring tones already on the phone that I could not make them play, but I thought maybe I was doing something wrong because I was able to hear them when I first started using the phone.
Immediately after the software update I had to change the radio settings so that I could access the internet again (radio settings I think). Is there a setting on the phone I need to update, or something else I can do to resolve this?
Thanks very much in advance!
Solved!
Go to Solution.

So, to be clear, it occurs, you pop the battery, things work fine for a while, then it occurs again, and you must again pop the battery?
Is that release of the device OS that you installed certified by your carrier? Or is it a leaked version? You can check your carrier's release here:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
You might also try reloading the device OS -- something may have gone a bit wrong during the install last night.
KB11320 How to perform a clean reload of the BlackBerry Device Software using the Application Loader tool
Otherwise, if it persists, you should contact your carrier (if it was a sanctioned OS release) and let them know.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Cannot hear phone ringing when calling also cannot hear called pickup and talk

3G I have checked speaker by using ringtones, also not on vibrate

I had the same problem like you. I can hear from the speaker, and when doing a recording and play back via the speaker. My iPhone 4 is out of warranty so I just got it fix at the small repair shop and cost me S$50. The repair guy did the above test and comfirm it is faulty of a small component, total tiem taken to fix my iPhone is about 10mins..

5800 - V40 - Cannot answer call using touch screen

Hi,
Just upgraded to V40 on my 5800. Now when the phone rings I get 2 options on the touch screen:
1. Answer
2. Unlock
Neither work. I know I can use the buttons, but why have the other options on the screen if they don't work. What about the other options like silence or reject, or send message. All gone.
The new version is **bleep**.
Also, when I set an alarm, I can't silence it, or stop it using the touch screen.
This all seems to happen when the phone is locked, but if the phone is unlocked, I get the older options.
I don't know how I'm expected to unlock my phone just before someone rings me to enable me to have all the existing options, or wake up before my alarm in order to unlock the phone, so I can snooze or stop it.
Can something be done, or can I revert back to V31??
Thanks,
DOS.
Solved!
Go to Solution.

they aren't buttons , they are ARROWS. don't tap to answer or silence the alarm , just swipe your finger in the same direction of movements to answer or snooze or .... etc
see this video:
http://www.youtube.com/watch?v=0bca1ebhGB8
-you can show appreciation to my posts if it helped or useful by pressing the green Kudo star beside my post that hepled
-if my answer was the solution , so click accept as solution button
Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

HT201263 I cannot hear caller through receiver but can hear through speaker

Any ideas how to fix - have updated iOS and restored to factory, etc

if you can if you connect a headset then it's this hardware issue
https://discussions.apple.com/thread/1343532?start=315&tstart=0
read more here
iphone stuck in headphone mode

Regarding Facetime on my Ipad. I get started on a call and after 10 or 15 minutes I cannot hear whom I am talking to. They can still hear me and I still have picture on the screen but my sound stops working.

Regarding Facetime on my Ipad. I get started on a call and after 10 or 15 minutes I cannot hear whom I am talking to. They can still hear me and I still have picture on the screen but my sound stops working.

Why can't we use Acrobat Pro for mobile devices? Save a whole lot of headaches!!! Now I have to return this subscription.

Every time I make a call or I'm receiving a call my phone is extremely static i can't hear the person on the other line and the person on the other line cannot hear anything They say that they hear a lot of static now my videos when I play a video on YouT

Every time I make a call or I'm receiving a call my phone is extremely static i can't hear the person on the other line and the person on the other line cannot hear anything They say that they hear a lot of static now my videos when I play a video on YouTube for instance works just fine Siri works just fine. I can't make a call or receive a call whatsoever because all I hear is static and I haven't dropped the phone in water nothing has really happened this literally happened overnight

This is a wireless carrier issue. The fact that the speaker & microphone work properly for other apps is a great indicator that your device is fine.
Contact your wireless carrier about your call quality issue.

When making an outgoing call from my i phone, an icon of a microphone with a slash acroos it appears. I can hear the receiving party speak, but he cannot hear me. What has been shut off and how do I turn it on?

When making an outgoing call from my i phone, an icon of a microphone with a slash across appears. I can hear the recipient speakin but he cannot hear me. What has been turnedd off, and how do I turn it on?

I think mute is on, tap the microphone icon with the slash running through it

HT4515 Just tried to place a call on my new iPhone5S. I can hear the person I'm calling, they cannot hear me. The microphone icon has a line through it, but tapping the icon does not make a difference.

Just tried to place a call with my new iPhone. I can hear the person I'm calling but they cannot hear me. There is a line across the microphone icon, which I took to mean muted but nothing changes when I tap it. What am I doing - or not doing?

is your mute switch turned on (above the volume) ? remove case and screen protecter.
is volume turned up?
if so do this
account security
Please call apple @ 1-800-692-7753 in USA
ask for the account security team
you may want to add a credit card to your iTunes account before calling; so they will have a way to verify your identity.
Peace, Clyde
check # for your country
http://support.apple.com/kb/HE57
<Edited by Host>

5800 XM cannot hear caller

Similar Messages

Maybe you are looking for