5800 xPress Music: "Disappearing" .m4v video files

Hi,
I transferred a bunch of large-ish .m4v files (around 300 Mb each)  to my 5800 XM (movies to pass the time on a long haul flight) and, initially all was great. I was able to use the video manager to find them and the built-in RealPlayer would play them just fine. I put them on the 8Gb storage card that came with the phone (just using the Ovi Manager software on Windows, via the USB cable).
But, a few days later (and all I've done is turn the phone on and off a few times), the video files are no longer visible via the Video Manager, File Manager or anything else.
But, if I look at the memory status, the amount of free space reported on the memory card suggests that the files are still on there, but somehow "hidden" from the Video Manager, File Manager and Real Player.
I'm away from home right now, so I can't connect the phone to a PC to see what I can find on the storage card that way (nor can I take out the card and just stick it in a card reader).
Other files on the storage card seem fine (I've got a load of MP3s that all appear to be there).
Has anyone seen this before? Is there a solution (other than re-transferring the files)? I've tried things like refreshing the media library, turning the phone on and off...etc., but I still can't see the videos.
Thanks,
Bruce,

Possibly corrupt data on memory card in need of format and/or provided that you backup essential data first perhaps time to carry out "hard reset" to return device to "Out of box" state.
Happy to have helped forum with a Support Ratio = 42.5

Similar Messages

  • What video types can play 5800 xpress music

    hi
    What kind of videos (avi, mpg, flv, etc) can i play in my 5800 xpress music phone ?
    thanks
    Message Edited by dmarinos on 04-May-2009 10:02 AM

    Come on, a little leg work: http://www.nokiausa.com/find-products/phones/nokia-5800-xpressmusic/specifications
    Video playback file formats: MPEG4-SP playback 30fps VGA, MPEG4-AVC playback 30fps QVGA, WMV9 playback 30fps QVGA, MPEG4-SP playback 30 fps nHD
    Video streaming: 3GPP and CIF
    Landscape mode video playback

  • 5800 xpress music issues....!!!!!!

    Hi All
    My 5800 xpress music doesn't run videos (movies , format: MP4 & others). It gives the below msg & runs only audio.
    Unable to perform audio or video ..., what could be the reason. My file size is 800 MB, which was in memory card.
    and also every time it shows memory problem. how do solve this. do i update the software..? if so, how can i update the software in 5800 xpress music..?
    Awaiting responces here please. 
    Thanks in advance.
    Regards
    Kiran

    Hi hi,
    I cannot remember the exact settings and using which program, but the problem is the conversion. I've tried a few coders which had suggested settings for 5800 but output on PC can view, transfer to 5800 comes with audio only (well, it did suggest that the 5800 is the first Comes with Music phone ) .. ok ok.. lousy joke..
    Anyway, having audio only means the conversion settings is wrong. I'm not a expert in what is the settings..  even the screen size output  must be compatible..
    Hope it makes sense..
    cheers

  • Quicktime Update No Longer Plays Any of My MP4 or M4V Video Files!?

    Hi there everyone. I am absolutely desperate to find a solution to my problem now, so I was hoping someone on here might be able to help me out. I have a G4 that I use as a media center via frontrow to play my huge collection of MP4 and M4V video files that are local and streamed from the library on my main intel mac. This has been working fine for some time and I haven't had any problems playing files.
    However, when iTunes 9 came out, I ran software update and updated iTunes and Quicktime to 7.6.4, as well as updating the OS to 10.5.8. As soon as I did this, all the MP4 and M4V files that had worked fine up until that point stopped being playable by frontrow/itunes/quicktime. A lot of these are movies that I bought from the iTunes store, and it will not even play those now. It is definitely not a video format problem. When I try to play them in quicktime, I get the error "file is not a video file". This applies to all old files, plus new ones I have attempted to add. Also, frontrow WILL play video files streamed from my main computer, but not local ones (same files). I did the exact same updates on my main mac, and all the files will play perfectly fine on that machine, it is only this one that won't play.
    I have tried everything I can think of, I have reinstalled both apps several times. I have also checked the System/Library/Quicktime components and they are all intact, exactly the same as on my other machine. Now it looks as though my only option is to start again from scratch and reinstall the operating system - a time consuming option as I do not back up this secondary machine..
    Does anyone have any suggestions of what I can do to fix the Quicktime installation? Any help would be much appreciated.
    Thank you

    Ok well if you want to go about it down and dirty you can try this. Take a file that does copy over correctly, for my purposes I had a Rocky and Bullwinkle episode that if I changed the file extension to .m4v it would add correctly through iTunes. From Terminal search /Volumes/youripodname/iPod_Control/Music/ for any file with the m4v extension and take note of them. Now add the "supported" file through iTunes then after it finishes do another search from Terminal and see which file with an m4v extension wasn't there before. Now from Terminal copy the "unsupported" file over to the same location with the same name. Here's what mine looked like cp /Volumes/harddrivename/Video/MUTEMATH.mp4 /Volumes/youripodname/iPod_Control/Music/F12/SJXB.m4v Now in iTunes change the Info for that file with the "Get Info" menu and your set. Mine now plays a video file that it wouldn't let me add through iTunes after the 9.0 update.
    I'm sure there's a better way and when I figure out a quick script to do this by directly modifying the itunes database I'll try and repost a solution.
    Message was edited by: Eli Barb

  • My complaints and Questions MP4 M4V video files and other complaints

    My complaints and Questions MP4 M4V video files and other complaints
    I have been scratching my head as to how to fix my problem and I found some answers and some questions along the way. First of all, I have a video that should be correctly formatted for my iPod. Its specs are:
    Kind: MPEG-4 video file
    Size: 19.4 MB
    Bit Rate: 125 kbps
    Date Modified: 8/18/2009 2:15 PM
    Play Count: 1
    Last played: 8/21/2009 12:25 PM
    Profile: Low Complexity
    Channels: Stereo
    Total Bit Rate: 360 kbps
    Video Dimensions: 352x264
    Video Codec: H.264
    F:\File\AnotherFile\A3rdFile\TheMovieFileInQuestion.mp4
    Wow that was a chore. Apple! Let us drag copy and paste our info tabs information so we don’t have to type all this stuff when we are having trouble. **another problem and suggestion** right there.
    Ok, back to the problem of the forum.
    From what I can see from http://www.apple.com/ipodclassic/specs.html this file falls in line of everything required in order to be able to play on my iPod. It plays in iTunes fine but will NOT sync with my iPod. I get an annoying message that states, “Some of the Songs and videos in your iTunes library, including “BlaBlaBlaiPondFixYourJunkBlaBlaBla”, were not copied to the iPod “My iPod” because they cannot be played on this iPod.” Why oh why can iTunes play this video file but my iPod cant. Especially when the specs on Apple’s website say it can.
    So that was bugging me for a LONG time until I found my “Create iPod or iPhone version” option in the “Advanced” heading. Thank goodness this made my files playable on my iPod. Extremely LONG wait though. I know that other programs convert it in ½ the time. But times not to important as long as it gets done, (would be very convenient if it was faster though **Problem and suggestion**)
    Ok, now that I have used the “Create iPod or iPhone version” option it has slowly but surly converted my video. Ok, here is my main problem, the new file which is the result of the conversions information is as follows:
    Kind: MPEG-4 video file
    Size: 35.4 MB
    Bit Rate: 125 kbps
    Date Modified: 8/18/2009 2:15 PM
    Play Count: 1
    Last played: 8/21/2009 1:28 PM
    Profile: Low Complexity
    Channels: Stereo
    Total Bit Rate: 658 kbps
    Video Dimensions: 352x264
    Video Codec: H.264
    C:\File\WhyIsThisNewFileInMyMusicFolder\TheMovieFileInQuestion.m4v
    So basically it has made my file bigger *not a bonus in my book* greatly increased my Bit Rate *another interesting feature*, and I think the biggest change it has changed it from an .mp4 to an m4v.
    Why does it need to be an .m4v I could have sworn some of my videos were or are in mp4 which shouldn’t matter anyway because I was under the impression that iPods could play mp4 files. So that’s my biggest complaint and question. Why can my 80GB classic iPod not play my MP4 files and why am I forced to convert them??
    This conversion also creates 2 files in iTunes when I am done which is annoying because I have to go into my files info and look to see what file is the mp3 in order to remove it. Very annoying I can open my iPod options and see the files and some are faded (the ones it can not play) why can’t I remove them from that area.Suggestion Apple please make files that cannot be played on my iPod stand out some how for easier cleaning Suggestion. Thank you.
    Speaking of cleaning iPods, when I moved my entire library to an external drive I was faced with a terrible problem. “This file could not be found, would you like to locate file”, I was faced with this annoying message at least 600 times. Now I am glad that iTunes has a little “!” mark to show dead links so that you do some minor cleaning, Good Job iTunes No compliant there. However iTunes has no way of selecting all the broken files for major cleaning (like in my case). Going through and deleting over 600 files 1 by 1 is extremely time consuming and annoying. **Suggestion Apple please add more cleaning features for organizing iTunes**.
    Ok, speaking of organization now, another problem that appeared when converting my video files was that it put my new videos into the location where I have all my songs (my external hard drive) why can’t it put the new files in the locations of the original file? I have my computer highly organized and my original files were in that drive in that folder for a reason. If I could open my original file and skip the conversion, my iTunes would go to that specific folder to access the file which is fine. But now these new conversion files are elsewhere taking up space and disorganizing my computer. True I can go into the new location and move the files to where I want them (original location) but I don’t think I should have to hunt them down, copy, move, delete ect etc for all these files over and over. Very annoying, time consuming and should be unnecessary. **Suggestion Make file creation and location more customizable, and user friendly, your customers will love you for it**.
    Well since I have gotten into Apples iTunes and iPod problems that I have had to face I might as well bring up one or two more problems and suggestions. About a month after purchasing my iPod a sibling bought one as well. His however is way more convenient then mine. I suppose he has a 5th gen. so here is my question: why does he have a search option and I don’t!!!! Why does he get more features every so often and I don’t?! Why can’t Apple write some software for us classic guys which got the iPods going! It’s very annoying when I have to spend more time looking for the song then I spend actually listening to it, when he can pull his up in like 3-6 seconds? I highly doubt the hardware between our iPods is that dissimilar and even if they are why cant software be written for us. **Suggestion treat all your customers good not just the newer ones, and make some more features for the classics like me and my iPod.” We will be grateful for it I promise.
    Ok, I am almost done. Let me just recap my questions, I know my post is kind of lengthy.
    #1. Why can’t my iPod play MP3 video files? And why do I have to convert to almost all the same settings except changing it from an mp4 to an m4v. according to Apples own site I should be able to play .m4v .mp4 and .mov files!! Note: remember iTunes plays them fine but my iPod will not.
    #2. Would be much more convenient to be able to copy the information from the windows in iTunes so that problems and trouble shooting would be much easier. A little check on off options in iTunes advanced settings would be terrific.
    #3. Why is the conversion so slow? Please speed it, you have the power. Convenience is the thing that sells products.
    #4. Files that cannot be played on the current iPod need to be easier recognized for simpler cleaning.
    #5. Also make an easier way to select all dead link files for faster cleaning, deleting, etc. This one is important.
    #6. Make a user friendly way to change where my files are going to end up once I convert them for iPod more options and better customizable settings are need.
    #7. One of the most important is ADD A SEARCH OPTION. I and we classics will LOVE Apple for it.
    For you readers, I apologize for the long post, and any grammatical errors you might find throughout it. These are problems that I have faced with these programs and hardware and I wanted to make sure they got acknowledged and hopefully addressed. Any information about why I cannot play MP4 Video files on my iPod would be the best. If anything in my post gets answered that’s the one I want most. Will save me a lot of hassle.
    Thank you all and I look forward to your suggestions and comments. All are welcome and appreciated.
    Sincerely,
    Bond, James

    Was playing with iTunes and thought of another suggestion! Let us play files in iTunes from an iPod! A friend or sibling should be able to plug his iPod into my computer open iTunes and play any of the files there. Many times I have wanted to show a movie clip or video to a friend, and I have the dock so I can do it on my T.V. but play it on their computer in their iTunes forget it. That would be a very nice feature as well so we can watch our movies at maximum size or listen to music on a better sound system, just another suggestion that would be nice. Thanks

  • Help Me! (Nokia 5800 xpress music)

    I know that is my fault but i getted some viruses on my nokia 5800 xpress music! I do not know the type of the viruses but all i know is that is eating my memory! Even if i erased all things, i still have at sis aplications to much memori in phone so i have 0 kb memory in C at phone! Can you help me? I tryed to put again the software but i only get a new version on it or the same version and the viruses remain there! Help me please because I started to miss my phone...
    Solved!
    Go to Solution.

    Do this:
    A hard reset (x6, 5800 and 5230 only) is done by the following (warning, this deletes all data on your phone):
    1.) Turn off the phone and remove battery for 5min
    2.) Reinsert battery
    3.) Press and hold the green, red and camera buttons. DO NOT LET GO.
    4.) While holding the three buttons, press the power key to boot the phone up.
    5.) Keep on pressing until you see the country selection screen.
    A correctly done hard reset would show you that everything on the phone (contacts, messages, calendar entries, etc) would be deleted. So it is advisable to back them up. Upon restoration, do not restore settings or files if possible.
    Also, format your memory card. Just make a copy of your songs and pictures on your PC.
    If you find my post helpful please click the green star on the left under the avatar. Thanks.

  • 5800 xpress music free Bluetooth software.

    Hi there....i jus bought a new nokia 5800 xpress music edition with my vodafone contract and i've been thinking 2 use Bluetooth 2 transfer stuff frm ma Vaio lappy (vista)....but it wasnt successful..so later found out that i might have 2 buy n use a doggle 2 enable the bluetooth in ma laptop. But when i was checking out the nokia website softwares 4 ma 5800 i happn 2 see a free buetooth download option but that is just an info file so i wanted to know whether i can get a bluetooth software for ma vaio laptop from the available nokia free applications or do i have to buy a bluetooth doggle 2 use....ohh n actually i dont knw if my laptop has an in built bluetooth...because there is a "Bluetooth devices" icon in control panel but when i open its blank.....so please help me and tell me if my assumptions correct......n if i need to buy the doggle please lemmi know where n which one 2 buy.....PLZZZZ
    Thank u
    Mou....

    You should check if your lappy has built-in Bluetooth. If it's there, open control panel-> bluetooth-> options-> enable visibility, so you can pair with your phone. You don't need additional software. All the Bluetooth stacks are Vista drivers. You can also buy a Bluetooth dongle. Their cheap and well supported in Vista.
    ‡Thank you for hitting the Blue/Green Star button‡
    N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

  • 5800 Xpress Music Camera & Lcd preview problem

    Hi
    Iam facing the foll problems with my 5800 Xpress Music phone.  I always update it to latest firmware.
    1. 50 % of times , when I go into snapshot mode or in video mode,
        the preview becomes blank and I am unable to operate the camera
    2. Worst bug, is recently, some of the stored pics & videos are getting deleted automatically,
    3. 50 % of times, the LCD preview shows a blank screen in video play back mode.
    please suggest a method to resolve these issues.
    Thanks
    Muninder

    It shows also the duration of the last call. 
    Oh I get it. You want for each particular call.
    When you go to Menu>Log, you see three icons (recent calls, call duration, packet data). If you notice at the top of the screen, just under the time, and the "Log", there are two tabs. Tap the tab on the right, it will take you to the "Detailed" Log. You can see here a list of all the SMS and calls you have made. Each Item is labeled if its a call, sms, or gprs, and if its outgoing or in going.
    Tapping on a call entry will show you call direction (in/out), type (video/voice), DURATION, and number call/calling.
    If you find my post helpful please click the green star on the left under the avatar. Thanks.

  • 5800 Xpress Music Time of Call Problem

    Hello,
    My previus phone was Nokia 5610 Xpress Music, I had an option "Call log>Options>Time of Call".
    Where do i have this option in my current phone, (5800 Xpress Music)?
    (I do see the call time durring and right after the call.)
    Solved!
    Go to Solution.

    It shows also the duration of the last call. 
    Oh I get it. You want for each particular call.
    When you go to Menu>Log, you see three icons (recent calls, call duration, packet data). If you notice at the top of the screen, just under the time, and the "Log", there are two tabs. Tap the tab on the right, it will take you to the "Detailed" Log. You can see here a list of all the SMS and calls you have made. Each Item is labeled if its a call, sms, or gprs, and if its outgoing or in going.
    Tapping on a call entry will show you call direction (in/out), type (video/voice), DURATION, and number call/calling.
    If you find my post helpful please click the green star on the left under the avatar. Thanks.

  • Not Enough Memory [Nokia 5800 Xpress Music]

    Hello,
    i have a nokia 5800 xpress music mobile phone.
    recently, i've been facing an error while trying to change my ringtone from the profiles
    when i tap on the screen on the ringing tone tab in general profile (or any other profile), an pop-up tells me the following "not enough memory to display all ringing tones, only read-only memory tones will be displayed"
    then, when i tap again , the ringing tones menu open but for sure not listing all of my music files !!
    i thought it's a firmware problem, i updated my 5800 to the latest v30 firmware, but the problem still persists.
    please, feed me back
    your help will be highly appreciated, thanks in advance
    Best regards,
    Solved!
    Go to Solution.

    take out your memory card and consider the first two options. make sure you have a back up and read carefully 
     1. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
    Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for ALL operations listed here is 12345
    2. *#7370# - Reformat your phone (out of the box, tho keep in mind that most newer nokia phones at least n series, e series and s60 based phones have udp - user data preservation so not ALL data may be lost. still it is a good idea to always do a back up of your stuff.)
    3. This you perform as a last resort. Nothing else is working.If the phone is not showing any activity, proceed with hard formatting , turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
    hard reset - hold the following buttons *, 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons ( for Nokia 5800XM - use the following buttons to do a hard reset, GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. ) For Nokia N97 (unofficial version but works) is SHIFT /SPACE BAR / BACKSPACE while holding the power button. Again do not let go until you see the handshake screen.
    If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service for assistance. 
    You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

  • HELP!!! 5800 XPRESS MUSIC INTERNET PROBLEM!!!!!!!!...

    Hi,
    Im having issues with the internet on my 5800 Xpress music.
    I connect which is fine, but then 3 pages into browsing, it freezes the internet, phone and all the menu screens. Then I have to reconnect to the internet and start all over again.
    I have already sent one handset back to my network provider, with the same problem, got a new one and now have the same problem.
    I have tried to restore factory settings, with no luck!
    Please Help!!!

    @john_everett
    Would suggest that you try deleting E:\cities +.qf file (if present) and re-open Ovi Maps which should re-initialise application and re-create necessary folders to download regional mapping.
    Presumably you have the latest version of Ovi Maps installed:http://nds1.nokia.com/files/support/global/phones/​software/ ovi_maps_installer_3.06_11wk23_b05_s60_5...
    Ovi Maps v3.06 uses different map set to v3.04 which can lead to issues and corrupt map data is one of the commonest causes of this application crashing upon opening.
    Happy to have helped forum with a Support Ratio = 42.5

  • M4V Video files suddenly not working in itunes

    I have a couple hundred m4v video files (all created with handbrake) that have been working fine on itunes for ages. Did the upgrades last week for the latest itunes and ios 4.3 on my iphone 3GS and ipad 1 and airplay for the videos was all working fine. Suddenly this evening its all stopped. Within itunes I can't double click or right click play any of the files. Across airplay the devices bring up the movie format not supported error. Video files I have bought from Apple are still working fine though so I don't believe it to be a library/network issue. Has anyone experienced the same thing?
    I can't find anything after doing an internet search to help, apart from the fact that the files may be corrupted, but could they really all get corrupted instantly?
    Any help would be appreciated.
    Thanks!

    Just to clean this unresolved issue up, seemingly the problem disappeared after upgrading to iTunes 9.2.1 (5).
    Thanks!

  • N_gage in nokia 5800 xpress music

    why nokia 5800 xpress music dont has n-gage but nokia n97 has it and they are nearly to each other and they are from the last phones

    After gathering information from various sources I have finally managed to compile a decent guide to install NGage on the Nokia 5800XM using the files which have been circulating the web for the past week.
    If you have any questions please PM me on the forum or reply to the topic and I will try my best to help.
    Installing NGage
    Step 1
    Download the NGage Install Package which I have compiled below:
    - http://www.1filesharing.com/download/RIROTQGS/NGage%20-%20Nokia%205800.rar
    Step 2
    For this to correctly work, you will need to have your phone hacked, this should be no problem providing you have a little confidence and common sense. I can confirm that using HelloOX does work as it is the method I used and I can use NGage fine. If you're phone is already hacked with HelloOX and you're having trouble, ensure that all patches (open4all etc. are applied and set to auto using ROMPatcher.
    Step 3
    Copy the file "NGage 2.0 Installer.sis" to your phone and install it. You will need to sign the file using SignSIS GUI or a similar application, you should already have a certificate if you have hacked your phone as you need to sign HelloOX to hack successfully. The install process will take quite some time and you will be prompted to press "Yes" to various warnings. I can confirm that no harm has come to my phone from this process, however, proceed at your own risk. I take no responsibility.
    Step 4
    Once NGage has been installed, you will be able to find it under "Applications" on your phone. The icon will be an orange "N" and it will say "Games" underneath. To play NGage games they must be copied to "E\N-Gage" with "E\" being your memory card.
    Controlling NGage
    Since NGage is designed for phones with a keypad, and the Nokia 5800 is almost completely touchscreen, the controls must be customized. I have so far come up with two solutions, they are as follows.
    Control Method #1
    This is the most stable and easy to configure control scheme, I can confirm this works OK.
    Step 1.
    Sign and install "Virtual Keyboard.sis" which can be found in the "Control Method #1" folder of the Install Package.
    Step 2.
    Run the virtual keyboard application from your "Applications" menu and then start the NGage application. You can use the Virtual Keyboard to control your games.
    Control Method #2
    This control scheme is still a work in progress but, with some fiddling and a varying degree of luck, you may be able to get it to work. Some people have confirmed it working with different settings. I feel that this setup, if working correctly, would be the best way to control NGage on a Nokia 5800. I would like to request feedback from anyone who has this method working!
    Step 1
    Sign and install "Virtual Keyboard.sis" and then "Virtual Key.sis", both of which can be found in the "Control Method #2" folder of the Install Package.
    Step 2
    Start up "Virtual Keyboard" so that you have it running on screen and then proceed to start up "Virtual Key".
    Step 3
    In the Virtual Key application, choose "Options" then "Load Mode" and choose "Custom Mode 1".
    Step 4
    Press "Options" then "Add". Highlight "Original Key" and then press the Right arrow on the Virtual Keyboard application you loaded earlier. Then highlight "Mapped Key" and hold down the "Volume -" key then press the "Volume +" key. If all has worked correctly the mapped key should change to "Vol+". Then do the same for the following
    Vol+ .................. Left
    Vol- ................... Right
    No ..................... Up
    Yes ................... Down
    Camera .............. K
    Then press "Options" and save your "Custom Mode 1".
    Step 5
    Set the Virtual Key application to run in the background and completely exit the Virtual Keyboard application.
    Step 6
    Start up the NGage application and try to play a game. Hopefully the Up/Down volume keys will control Left/Right when holding the phone horizontally, and the other keys should do what you mapped them to above. You may have to use the volume keys in the same way you had to set them (Hold down Vol- and press Vol+ etc. So now hopefully you can play NGage. Let me know of any other control schemes you guys come up with!
    The installer and key mappers are freeware, but you need to purchase the games legally at www.n-gage.com.
    I'm an Xploit - Please feel free to post your issues, feedbacks in this discussion forum and I'll do my level best to help, otherwise my knowledged friends whom are around willing to help you. Thank you !

  • Problem with Nokia 5800 Xpress Music

    Hello. I have a Nokia 5800 Xpress Music for about a year now and been taking great care of it. I don't know why but a while ago it started freezing at times when i would try to turn on the camera..had to multiple times restart the phone and remove the battery in order to make it work (In the open applications menu it would show the camera running but you wouldn't be able to use it). Then i noticed that the two touch buttons it has in the main screen (dialing and phonebook shortcuts) wont work either, no matter how many times i press them nothing happens. Same goes for the Green and Red button on the left and the right side of the phone (Accept/Decline buttons), they won't work either when i'm on the main screen (wallpaper), they do work in the main menu though. I tried resetting my phone to manufacturer settings but nothing happened. What is wrong with my phone? Can anybody help me with it very please?

    @guilty_gr
    Welcome to the forum!
    When you say restored "factory settings" I don't know whether you mean that you backed up essential data then keyed in *#7370# followed by 12345 (default Nokia lock code unless altered by yourself); I would remove any memory card first and see if any difference before restoring device.
    Happy to have helped forum with a Support Ratio = 42.5

  • Display problem in 5800 xpress music

    I had purchased a 5800 xpress music in April 2010.  For the last two months there is some problems in the display.  Sometimes, the display is gone and only lines are seen, when the key pad lock on.  This pevails for long time.  Due to this, I am unable to make any call or identify the incoming call.  Any solution?

    What version of Firmware ? Check for any updates thru' the OVI Suite..
    If that doesn't solve the issue, you may try the Soft Reset by dialing    *#7370#     followed by 12345 (Default security code) when prompted. If you have set your own code, enter that instead... Note that the Soft Reset will erase all data from the phone, so back-up your data before doing that...

Maybe you are looking for