5800 Xpress Music FOTA server profile, US Version

I just got my 5800 US version. Software version 20.2.014 RM-428. When I check over the air OTA updates, a message comes up "Create new server profile". Never had this on my previous Nokias (N73, N78). Just wondering if anybody has the settings. I already ran the settings manager and set up MMS, Wap and text messages just fine.

Just an update to the issue. I called Nokia support here in the US and as expected, the unfriendly 20 something on the line had never heard of the issue. He did "research" the issue while I was holding on the phone and came back to say that the settings should be available through my provider.
I am not sure , but should Nokia updates be available from Nokia. He said that the phones in Europe download these settings automatically from the provider. I did tell him that I am not looking for the internet settings (which indeed automatically come from the provider/sim card). Yet another useless call and a complete waste of my time. 
Sorry for venting here, but maybe this saves somebody out there the hassle of wasting 20 minutes of their time.
In the meantime I will get my updates via the Software updater (should there ever be any)

Similar Messages

  • Not Enough Memory [Nokia 5800 Xpress Music]

    Hello,
    i have a nokia 5800 xpress music mobile phone.
    recently, i've been facing an error while trying to change my ringtone from the profiles
    when i tap on the screen on the ringing tone tab in general profile (or any other profile), an pop-up tells me the following "not enough memory to display all ringing tones, only read-only memory tones will be displayed"
    then, when i tap again , the ringing tones menu open but for sure not listing all of my music files !!
    i thought it's a firmware problem, i updated my 5800 to the latest v30 firmware, but the problem still persists.
    please, feed me back
    your help will be highly appreciated, thanks in advance
    Best regards,
    Solved!
    Go to Solution.

    take out your memory card and consider the first two options. make sure you have a back up and read carefully 
     1. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
    Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for ALL operations listed here is 12345
    2. *#7370# - Reformat your phone (out of the box, tho keep in mind that most newer nokia phones at least n series, e series and s60 based phones have udp - user data preservation so not ALL data may be lost. still it is a good idea to always do a back up of your stuff.)
    3. This you perform as a last resort. Nothing else is working.If the phone is not showing any activity, proceed with hard formatting , turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
    hard reset - hold the following buttons *, 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons ( for Nokia 5800XM - use the following buttons to do a hard reset, GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. ) For Nokia N97 (unofficial version but works) is SHIFT /SPACE BAR / BACKSPACE while holding the power button. Again do not let go until you see the handshake screen.
    If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service for assistance. 
    You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

  • 5800 xpress music shuts down during sw update

    Hi everyone,
    I am experiencing very annoying problem with my 5800 xpress music. Currently it's software version is 51.0.006 and i want to update it to a new release 52.0.007. But when i start the Software Updater and when the installation of the update begins my phone shuts down and after approximately 1 minute turns on again, but the installation says that it lost connection with the device and that i should turn off then turn on my phone again and reconnect it with usb... I did that but the some thing repeats. When update started it noted that it is normal for a device display to go blank.. But mine turns off and installation stops..
    Can anyone help?
    Solved!
    Go to Solution.

    @lots of numbers:
    Hi, do you have any troubles updating through FOTA or aren't there any update available through it? Remember that you will have to diall *#0000#
    If there aren't any updates available for you through FOTA it's worth checking with both Ovi suite and Nokia software updater (both computer programs).

  • Display problem in 5800 xpress music

    I had purchased a 5800 xpress music in April 2010.  For the last two months there is some problems in the display.  Sometimes, the display is gone and only lines are seen, when the key pad lock on.  This pevails for long time.  Due to this, I am unable to make any call or identify the incoming call.  Any solution?

    What version of Firmware ? Check for any updates thru' the OVI Suite..
    If that doesn't solve the issue, you may try the Soft Reset by dialing    *#7370#     followed by 12345 (Default security code) when prompted. If you have set your own code, enter that instead... Note that the Soft Reset will erase all data from the phone, so back-up your data before doing that...

  • 5800 Xpress Music - Supporting software install fa...

    Hello,
    I'm using Windows XP SP3 and the latest version of PC Suite downloaded on Nokia website. My phone is a 5800 Xpress Music and I did upload the firmware yesterday.
    I'm running into trouble to connect my phone to the PC and transfer data (any kind). I made a clean install of the latest version of PC Suite, then connected my phone to one of the USB ports of my PC and selected "PC Suite" on the phone when asked for connectivity type. Windows recognized the device and installed drivers successfully. When I started PC Suite, it recognized the phone too, but it said that it needed to install some "connectivity supporting software" or something like that. There was also a message saying that I should accept every request appearing on the phone. However,after a few seconds, the installation window said "Failed to install supporting software" without any further explanation. There was absolutely nothing appearing on the screen of the phone. I've tried to install the supporting software again by right-clicking on the phone icon, selecting options and chosing the appropriate action, but the installation keeps failing.
    Therefore, I cannot sync any data between my PC and the phone. Also, if I start Nokia Music and choose  "multimedia transfer" connectivity mode, the phone appears in the interface, but when I try to drag and drop any song on the phone icon, the transfer immediately fails.
    Please tell me what I should do next (I already uninstalled and re-installed the whole Nokia PC software suite twice, which is quite boring and time consuming)
    Thank you for your help.

    Hi there. Unexpectedly things started working better (but not yet perfect).
    I HAD been trying updating the drivers related to the phone yesterday, to no effect. But after giving up and disconnecting the phone I saw a disabled/broken device driver in the device manager tree (under portable devices) and deleted it. Then today I attached the phone by bluetooth and saw NOS start up and say that it HAD installed the supporting software!
    In the System event queue there are a few messages about drivers being installed:
    Event Source: WPDClassInstaller
    Drivers were successfully installed for device WPD_NOKIA_73fd2114_0d73_49c3_9c65_1a2b2c7f6eba.
    Event Source: WPDClassInstaller
    Media player and imaging program compatibility layers were successfully registered for device WPD_NOKIA_73fd2114_0d73_49c3_9c65_1a2b2c7f6eba. Layer bits 0x00000003 were requested, layer bits 0x00000003 were registered.
    Event Source: WPDClassInstaller
    Autoplay registration was skipped for device WPD_NOKIA_73fd2114_0d73_49c3_9c65_1a2b2c7f6eba.
    Event Source: WPDMTPDriver
    MTP WPD Driver has started successfully.
    Photos, music and messaging seems to have synchronized nicely. Contacts have synchronized with Outlook, but the Calendar is failing to synchronize. After a Sync All I'm getting the message:
    "Sync cancelled//Completed syncing the following content types: Contacts and Photos and Messaging.//Failed to sync the following content types: Calendar and Notes.//Reconnect the USB cable to your device or connect vis Bluetooth. Then try syncing again."
    I get a similar message syncing calendar alone, with the error code 80043bd4 attached. 
    Same results if I'm using USB or Bluetooth.
    Got reckless and upgraded to Ovi Maps 3.0, which proceeded cleanly.
    So partly solved, but calendar (important for me) still not syncing.
    cheers...
       Martin... 

  • Help Me! (Nokia 5800 xpress music)

    I know that is my fault but i getted some viruses on my nokia 5800 xpress music! I do not know the type of the viruses but all i know is that is eating my memory! Even if i erased all things, i still have at sis aplications to much memori in phone so i have 0 kb memory in C at phone! Can you help me? I tryed to put again the software but i only get a new version on it or the same version and the viruses remain there! Help me please because I started to miss my phone...
    Solved!
    Go to Solution.

    Do this:
    A hard reset (x6, 5800 and 5230 only) is done by the following (warning, this deletes all data on your phone):
    1.) Turn off the phone and remove battery for 5min
    2.) Reinsert battery
    3.) Press and hold the green, red and camera buttons. DO NOT LET GO.
    4.) While holding the three buttons, press the power key to boot the phone up.
    5.) Keep on pressing until you see the country selection screen.
    A correctly done hard reset would show you that everything on the phone (contacts, messages, calendar entries, etc) would be deleted. So it is advisable to back them up. Upon restoration, do not restore settings or files if possible.
    Also, format your memory card. Just make a copy of your songs and pictures on your PC.
    If you find my post helpful please click the green star on the left under the avatar. Thanks.

  • 5800 Xpress Music - cannot enter in textbox of WAP...

    Hi
    With my WebNWalk (on my Nokia 5800 Xpress Music), if I open a WAP page e.g.
    http://www.boringwork.net/wp2.wml
    I find that I cannot enter in the textbox or the select from the drop down - all I can do is follow the hyperlink
    I installed Opera Mini which WILL allow me to enter in these controls.
    Is there some program patch or settings for WebNWalk that i can apply?
    Yours hopefully
    rupertrealbear

    hi, nice post
    Same thing here with 5230.
    In some wap pages even links will not active. This version of browser is compatible with www. but there is some backward compatibility which nokia must fix.

  • IM in 5800 Xpress music

    how to use the IM application in nokia 5800 Xpress Music? how to set the access point in use?

    Open your IM.
    Go to setting.
    Server name : *up to you*
    Access point : *Depend on your provider*
    Web address : imps.next.msg.yahoo.com:80
    Userid : *your yahoo! userid include the domain (ex. [email protected], not user)*
    Password : *your Yahoo! password*

  • Changing MTU in 5800 Xpress Music

    Is there any way to change the Maximum Transfer Unit (MTU) on a 5800 Xpress Music phone? My Broadband provider (TalkTalk) requires an MTU of 1432 and from searching the net I believe the 5800 has a default value of 1500.
    This is causing my phone to have problems when browsing the internet with some site not loading at all.
    Ordinarily this could be changed on the router, but unfortunately my Dynamode R-ADSL-C4-W-G1 does not allow this setting to be changed and on my computer I had to edit the registry value.
    The 5800 has the most recent 51.0.006.235.10 firmware.
    Thanks in advance for any advice.

    What version of Firmware ? Check for any updates thru' the OVI Suite..
    If that doesn't solve the issue, you may try the Soft Reset by dialing    *#7370#     followed by 12345 (Default security code) when prompted. If you have set your own code, enter that instead... Note that the Soft Reset will erase all data from the phone, so back-up your data before doing that...

  • Updating NOKIA 5800 Xpress Music!

    Hello everybody!
    I've got problems with updating my fabulous Nokia 5800 Xpress Music! Well, I've got still installed 31.0.101 firmware version. So I wanted to update my phone to "41" or latest versions, but nothning happens! I run my "Nokia software update" and it says that "there is no update available" or "your phone is already up to date"! Thing is the same if I press all know function *#0000# and try to update there.  Also the same in Nokia PC Suite...
    So, Nokia fans and employees, please help me with some tricks, that I can improve performance of my Nokia... Thanks a lot!

    Reasons why a phone cannot update:
    1. It is a country variant - country variants often get the updates later, or have updates skipped altogether. A Turkish country variant product code for example, skipped v40 and updated from v31 straight to v50.
    2. It is network branded - phones acquired from network providers or these providers' stores SIM free are branded, and will not get updates until the networks approve and modify the updates to their liking.
    3. Special editions - These special editions are chartered editions and may never get updates unless taken to a Nokia Care center.
    If you find my post helpful please click the green star on the left under the avatar. Thanks.

  • I Can't update Nokia 5800 Xpress Music --plz help

    Hay all ,,
    plz help me
    I can't use Nokia software updater to update my phone
    Nokia 5800 Xpress Music
    I want to update it with my Pc
    Not by Phone
    That's the error massage
    http://i47.tinypic.com/16c508g.jpg
    PLz help me
    My FW is 11 !!!!

    What operating system are you using on your PC and what version of the software updater?
    If I have helped you with your problem in some way, please take a little time and hit the kudos button in my post. Without your feedback, I don't know if I am being helpful or should just be put out to pasture.

  • HELP!!! 5800 XPRESS MUSIC INTERNET PROBLEM!!!!!!!!...

    Hi,
    Im having issues with the internet on my 5800 Xpress music.
    I connect which is fine, but then 3 pages into browsing, it freezes the internet, phone and all the menu screens. Then I have to reconnect to the internet and start all over again.
    I have already sent one handset back to my network provider, with the same problem, got a new one and now have the same problem.
    I have tried to restore factory settings, with no luck!
    Please Help!!!

    @john_everett
    Would suggest that you try deleting E:\cities +.qf file (if present) and re-open Ovi Maps which should re-initialise application and re-create necessary folders to download regional mapping.
    Presumably you have the latest version of Ovi Maps installed:http://nds1.nokia.com/files/support/global/phones/​software/ ovi_maps_installer_3.06_11wk23_b05_s60_5...
    Ovi Maps v3.06 uses different map set to v3.04 which can lead to issues and corrupt map data is one of the commonest causes of this application crashing upon opening.
    Happy to have helped forum with a Support Ratio = 42.5

  • Ovi maps problems with Nokia 5800 xpress music

    Since Ovi updated the maps I've had trouble using it. I have version 40 firmware which was installed by Vodafone when my device expired. Despite the update, Ovi maps just crashes the phone when I try to use it. The screen goes blank and I get all coloured lines flashing down one side and the phone reluctantly restarts. Any advice please?

    I am having exactly the same problem with my 5800 xpress music having updated to version 40.0.005.235.10 and installed the new version of OVI maps and the software Own Voice.
    I have also tried reinstalling the sotware, restoring my phone to factory settings and resetting my phone by pressing the green, red and camera button whilst powering up. The problem persists. I will be making a call and within a few seconds of the call being connected the phone switches off and back on again. I also get the the coloured lines flasing on the screen.
    Please Nokia Support, help us out.

  • 5800 Xpress Music Software Update Problem

    hello,Dear nokia support team
    Well when i try to update my 5800 xpress music phone on the nokia software updater it Gives that i have Version 21.0.025 And leatest is 21.0.025 And i see that there is V40 my Phone code Number is 0588668
    Attachments:
    Demon!.JPG ‏111 KB

    This is what your product code says: 5800 RM-356 Middle-East_North Africa AE Ramadan Arabic Nav Red v1.
    It seems to me that you have bought a 5800 ramadan version which is a special edition device with some ramadan apps. These phones are often stuck with the fw it came with, and will probably not get any updates.
    So what you could do is to take your phone to a Nokia care point and ask them if they could update it for you.
    You can find nearest care point here: http://europe.nokia.com/support/repair-and-recycle/repair/care-points

  • Problem with Nokia 5800 Xpress Music

    Hello. I have a Nokia 5800 Xpress Music for about a year now and been taking great care of it. I don't know why but a while ago it started freezing at times when i would try to turn on the camera..had to multiple times restart the phone and remove the battery in order to make it work (In the open applications menu it would show the camera running but you wouldn't be able to use it). Then i noticed that the two touch buttons it has in the main screen (dialing and phonebook shortcuts) wont work either, no matter how many times i press them nothing happens. Same goes for the Green and Red button on the left and the right side of the phone (Accept/Decline buttons), they won't work either when i'm on the main screen (wallpaper), they do work in the main menu though. I tried resetting my phone to manufacturer settings but nothing happened. What is wrong with my phone? Can anybody help me with it very please?

    @guilty_gr
    Welcome to the forum!
    When you say restored "factory settings" I don't know whether you mean that you backed up essential data then keyed in *#7370# followed by 12345 (default Nokia lock code unless altered by yourself); I would remove any memory card first and see if any difference before restoring device.
    Happy to have helped forum with a Support Ratio = 42.5

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