5800 XpressMusic connection problems?

Hi guys,
I seem to be having some problems using the internet on my phone but I'm not sure if it's the fault of the phone itself or T-Mobile. When I connect either via Wi-Fi or T-Mobile Internet, sometimes it hangs or kicks me off, closing the browser down as it does so, sometimes it doesn't disconnect despite me telling it to, and when using the Windows Live Messenger app it keeps losing the connection. Any ideas what could be causing it?

The built in browser on the 5800 has a known bug where it will just close down your browsing session. Apps like OVI store etc, use the built in browser, so happens to these as well. I don't use the Windows Live messenger App, but if this also uses the built in browser then you'll have the same problem. You could try installing Opera Mobile, but certain Apps will still want to run using the Nokia Browser.
It's been like this in 3 different software revisions, so I don't envisage there ever being a fix for it.

Similar Messages

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    The default browser is not the best. You could try either Skyfire or Opera Mini, both of which are available for free from Ovi Store. Both browsers also have their own access point controls so they may also solve your access point issue at the same time.
    Failing that, I know a very convenient thrash can.

  • Nokia 5800 XM connection problems

    Hello. I updated the nokia pc suite today to version 7.1 and it stopped working with my nokia 5800 Xpressmusic. My phone works still as a mass memory and with the other USB modes EXCEPT pc suite, and I would very much like to have that working too.
    When I connect it to my pc with the mass-memory mode on, and go to pc suite with my computer, it shows the phone as connected, until I start one of the applications in pc suite (any of them from the main window) it just tells me in the lower right corner that my 5800 is disconnected, and it's gone.
    Anyone can help me please?

    Make sure you have a look at the Pool of Knowledge article regarding this subject!
    Problems with USB connection or PC Suite
    Maybe this´ll help you!  
    Hopefully this´ll solve your problem with PC Suite!  
    By clicking the "Kudos!" or the "Solution?" button on the right you can say "Thank You" and you´ll show the author and others that the post is useful.
    The day we stop improving is the day we stop being good.

  • Nokia 5800 xpressmusic Update problem

    So, my nokia won't update via NSU, Over The Air, or the Ovi Suite.
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    Software Version Date: 26-01-2009
    Custom Version: 20.0.012.325.02
    Custon Version Date: 28-02-2009
    Language Set: 01
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    Type: RM-356
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    --------------------------------------------------​--------------------------------------------------------​--------------------------------------------------​--If you find this helpful, pl. hit the White Star in Green Box...

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  • 5800 strange connectivity problem [urgent]

    My phone cannot access internet at all. The problem it seems is that the browser(o any other application) can not find the destination(or access point). If I choose default destination as Internet it simply says cannot connect and If i choose always ask it shows up the choose connection menu but it only has the search for Wi-fi option. It doesn't show my carriers access points.
    I switched my phone on and off still doesn't work.

    Delete all access points from your Operator. Request them to send fresh settings.. Save them and see if it makes any difference. While saved, just confirm they are not getting saved under the 'Uncategorised' folder ..

  • 5800 USB connection problem

    Hi!
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    /Tim 
    Yes, I tried to post it in the large help topic 

    im in the same boat..i got mine last nite..and tried to connect to pc to scoop sum music on there..damn thing dont even recognice my phone even in mass storage mode...does anyone know if it works on the blooth mode if it does i may as well go an buy a blooth for my old pc...and i use xp...help..sumone..

  • 5800 XM connection problems with PC Suite!

    Hello,
    I cannot connect my Nokia 5800 XM with Nokia PC Suite... it used to work, but one day (I don't remember it clearly but I think i did a firmware update of the phone that day over the air...)it stopped. My pc now still recognises the phone as mobile device and i can access the external and phone memory over windows explorer, but PC Suite doesn't find it.
    What version of Windows is being used?
    - XP Professional 32bit
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    - SP2
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    - well neither now...
    I've already followed several tutorials how to remove PC Suite cleanly, repaired the connectivity drivers, re-installed the bluetooth drivers, followed the pdf manual of how to install connectivity drivers and to troubleshoot them, used pc suite cleaner... I really don't know any more I can do now I'm kinda desperate
    When I wanna add the phone to the PC Suite, it just doesn't find any phones connected... Furthermore, I used to be able to connect my phone over bluetooth, but since then I get the message that I cannot use that type of connection and should check if drivers and everything are okay (don't know the exact message as I use PC Suite in German)...
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    Curiously, when I open the connection manager, the available options are IR, Bluetooth and serial cable CA-42, despite the claim on another Nokia page that using the CA101 cable used for 5800XM it should show the serial and the USB option, which isn't shown at all ...
    Please help me, I've been trying all kinds of things for 2 weeks now..the phone also has the newest firmware,btw...
    I'm really getting desperate here...
    Greetings, Christina

    Nobody, really?
    Guys I'm desperate here... can maybe someone from Nokia help?
    I've really tried everything I've found out there, and nothing seems to work for me... (

  • Why won't my 5800 XpressMusic connect to my xbox 3...

    tried connecting it in every type of mode and it never shows up on my xbox 360 even though i've had far older phones which can do it

    Try here:
    Apple - Support - iPod touch - Wi-Fi

  • Nikia 5300 XpressMusic connectivity problem

    I am using Nokia 5300 music edition phone.
    I got my browser settings by my operator and enable to browse the net using these settings.
    But the problem is when i try to access applications (for example GMAIL application) which are stored in application menu of the phone, it is prompting that GPRS is not available-contract service provider for settings.
    My operator unable to provide the necessary settings saying that only Nokia care can rectify the problem but Nokia care is saying its operator problem.
    Please help

    Hey..... It will be like that.....
    I had this problem months before....
    if you want gmail on your phone, just go to google.com and beneath the search engine and buttons, you will the direct access to gmail.... click on that... it will work....
    Love Always
    lenoymanuel@gmail
    www.exodustheband.com

  • 5800 XM connection problem to the newest ver. of O...

    I performed an update to the newest OVI  Suit ver. and after that it's impossible even to locate my 5800XM, with cable and with Bluetooth! The same is with the PC Suite!
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    @sashoob
    Welcome to the forum!
    What version of Windows are you using as usually no issues if connectivity established already with earlier version?
    Presumably you have re-booted?
    Happy to have helped forum with a Support Ratio = 42.5

  • Problems to sincronize Nokia 5800 Xpressmusic with...

    My Nokia 5800 xpressmusic sistematically sincronizes extremely bad with Outlook in Windows 7. Either it duplicates contacts, or sincronizes some and some not, many contacts incomplete but with duplicated info within, or deletes from Outlook contacts that I need, or aborts the sincronisation randomly.
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    I have exactly the same problem.
    It is very often impossible to synchronize.
    I am able to send SMS-messages (via bluetooth connection), but unable to synchronize.
    When clicking on the "synchronize" button or when choosing "synchronize" from the pulldown menu, OVI Suite may or may not synchronize.
    I am unable to keep my Calendar in sync.
    If this does not get resolved soon, I will get another phone and it  will certainly not be a Nokia.

  • 5800 + bh-103 problem with bluetooth connection

    Hello,
     I have nokia 5800 xpressmusic with Version 30.0.011.C03.01 that was issued for the phone in 29/06/09.
    I also bought bh-103 bluetooth stereo handsfree and to my pity i realized that from time to time the bluetooth connection between my 5800 and my bh-103 is faulty. The phone shows that it is connected with this bluetooth but you cannot dial nethier from phone nor from the bluetooth bh-103. Even if i power off the bh-103 the phones stil shows  the bluetooth connection to be active(the icon of the headphone dissapears). If i power on the bh-103 even if the icon of the headphone in the display of the 5800 dissapears it can't be paired. What i mean is that the phone shows both the bluetooth connection to be opened plus the icon of the headset in the display but as i mentioned before you can't voice dial by pressing the big center button of the bh-103, neither you can dial from the phone itself. 
    Has anyone faced similar problems?
    P.S. this kind of problems i am facing since i bought the phone with the already installed version of the firmware

    First, restore factory settings in your 5800 phone. Next reset the BH-103 by pressing and holding down the multifunction key for more than 8 seconds.
    Now, turn it on (press and hold down the multifunction key for approx. 4sec)
    Turn on the bluetooth in your 5800 (you must do it within a second or two after you turn on the headset)
    Wait for the headset to detect and pair with the phone. The pass code is 0000. In your phone, set the headset as authorized, so that it can connect to your phone automatically.
    If the problem persists, I would advise you to check for the same behaviour with another bluetooth headset. Do you have problems while transferring files, connecting to the PC thru PC Suite, etc using Bluetooth?
    Cheers,
    DeepestBlue
    5800 XpressMusic (Rock Stable) | N73 Music Edition (Never Say Die) | 1108 (Old and faithful)
    If you find any post useful, click on the Green "Kudos" Button on the left to say Thank You...

  • Nokia 5800 xpressmusic USB cable connectivity prob...

    my phone (NOKIA 5800 XPRESSMUSIC ) doesn't get connected to my computer by using cable , so i can't use ( NOKIA PC SUITE , or NOKIA OVI SUITE )  and i don't know why ?? ,  so please somebody help me to fix this problem ..
    thanx , ...

    Hi paolinooo_232
    Welcome to the forum!
    What version of Windows are you using here?
    Happy to have helped forum in a small way with a Support Ratio = 37.0

  • 5800 XpressMusic cannot connect to PC suite becaus...

    I decided to uninstall OVI_PC suite (ori.version that I get with my phone) to try the new one (version 2)
    With the new PC suite, I can't use the phone as the modem because of MTP device.
    So, I removed and tried NOKIA_PC suite (version 7.1). The MTP device message occur again.
    Then I decided to call Nokia careline that suggest me to
    1) uninstall 2 devices (Nokia USB Modem & I don't remember) in device manager.
    2) Restart both phone & laptop.
    3) Connect again in other USB port. >> Now I can connect the phone modem and surf the net.
    **Specification
    -Windows XP sp.2
    -NOKIA_PC suite 7.1

    what was the other driver?
    was it
    Nokia 5800 XpressMusic under Portable Devices.
    or 
    Nokia 5800 XpressMusic USB (COM4) under Ports (COM & LPT
    i am having similar problem see my post here: /t5/Nseries-and-S60-Smartphones/5800-as-modem-prob​lem-when-quot-Opening-Port-quot/td-p/784877
    thanks.

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