5800 XpressMusic Mass Storage issue

I've been quite happily using my 5800 XpressMusic as an mp3 player by attaching it to my PC with the USB cable, copying over the songs/book, and then deleting them when done. Suddenly, I'm no longer able to do this, and the contents of one of the folders on the phone seems to have become invisible. to the PC (Attempting to ls the directory gives an input/output error) I've tried resetting to factory settings and also rebooting the machine in case udev or usbfs was to blame, but the problem persists. Any thoughts?

my 5800 having problem with memory stick, every time after i connect with pc and transfer date from my phone or to pc, the 5800 is unable to access to memory stick sms. error msg shows unable to access to memory stick then its switch to phone memory. why its happen and any solution? i already update firmware ver. 31.x.x but still same problem appears.
-=[ Nokia 5800 XpressMusic ]=- -=[ Nokia N97 mini ]=-
-=[ V 50.0.005 ]=- -=[ V 10.0.020 ]=-
-=[ Type RM-356 ]=- -=[ RM-555 ]=-

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Mass storage issues (does not play in car on home stereo) after upgrading to V4.5

I am having issues with Mass Storage after upgrading my 8130 to V4.5. I can no longe hook the device to my home stereo or car stereo to play music. My computer does read the device. It is not my media card. I still have my old blackberry: the card shows up on both phones and computers. It is not my cables as they work with my old phone. I have also done all the obvious things like pull the battery and play with the media card setting
This guy had the same issue though i never saw resolution:
Any idea is appreciated! After upgrading the device software to version 4.5 earlier this week (BlackBerry 8800 with v4.5.0.69 (platform 2.7.0.72)) as proposed by T-Mobile and RIM Germany something has changed with the behaviour when connecting via USB as a mass storage device:
Using a micro-SD card with 2 GB for some months now as a storage for MP3-Files which can be played with my Blue&Me system in my car. This is some kind of Microsoft Windows mobile platform (Automotive) providing playback of MP3-files etc connected via USB. This was never a problem with the previous software. It behaved as it should. Here is an example of what it previously did (taken from http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&thread.id=3...):
"On your Blackberry device, you may or may not first see a message about insufficient current. It just means you can't charge your Blackberry with that PC USB port. Hit the escape key once (on your Blackberry device). You will be prompted a question : do you want to activate USB Mass Storage Mode. You can answer YES or NO. Answer YES."
The message about insufficient current is important here because the Blue&Me system does not provide the current as proposed by USB-standards. Anyway after clicking this message/warning away the Blue&Me would recognize the mass storage and start playback.
After upgrading to v4.5 there is no warning about current any more and the mass storage can't be recognized. I've checked both components: The B&M works fine with any other USB-devices connected, and the BB works fine with Windows after connecting via USB (presumably because there is enough current!). All standard settings in Options/Media card for enabling mass storage have been tested but without success.
Hopefully someone whose genius far exceeds mine will help me with this. Thank You.

I have exactly the same issue with my car stereo equiped with USB and my 8130 device. OS 4.3 works fine (and displays the "insuficcient current" message) and after upgrading to 4.5 mass storage mode not works anymore. And of course it works with regular desktop/notebook computers. I've made many experiments with different storage cards (now I use SDHC 8G from SanDisk). The card works fine if I attach it through card reader in my car, it even see multiple drives which cardreader creates.
Even more I wrote the small blackberry application in java (i'am professional programmer) and ordered BB keys for $20 to deploy it to device. The program uses the RIM api call Device.requestStorageMode() which in my opinion should turn on storage mode of device. But the result was the same - car audio don't see the mass storage with OS 4.5.
Interesting fact that in OS 4.3 the message about "insufficient current" appears BUT the device CHARGES via this USB without a problem. The same case with OS 4.5 - charging device is possible.
Also, I can't switch to OS 4.3 because it have the serious problem with bluethooth connections - it suddenly lost my handsfree link and its very bad if I get incomming call during driving and my handsfree not work.
Forgot to mention - now I have the OS 4.5.0.127
Michael.
Message Edited by djm132 on 04-09-2009 01:01 PM

5800 xpressmusic album art issue

got this phone yesterday and i have since transferred a bunch of music from my PC to my phone. however, only about 10% of all albums were able to automatically include the album art. alternatively, i had to manually add the album art for each album - provided if the album art could be found in the gallery. what's curious is that, when connected by usb to my PC, and because adobe photo starter pops up by default for any connected media device of mine, i could see that the album art images, which could not be found in the gallery (and hence unable to be manually added), were very well present somewhere in my phone. clearly, i have trouble locating them. furthermore, whenever i delete an album art image from my gallery, i can kiss the said album art goodbye from the album/music app too.
my questions are:
1) where are the album art images which are floating somewhere in my phone/memory card ie. how can i locate them?
2) is there a way whereby i can ensure that the album art covers would be automatically secured along the music i transfer, so i would not have to manually add album art covers to each and every album?
3) why does the fate of album art covers being automatically attached to the albums seem so random?
4) is there any one way to fix these issues?
for info's sake and if relevant, i use mass storage mode via usb.
all help would be greatly appreciated, and thank you in advance!

1. Its embedded within the mp3 file.
2. By embedding them into the file
3. When you use iTunes (if you did not customize some settings) or the built in music browser, these mp3 files are simply linked to their corresponding album art. Once the mp3 or the album art's location is changed, the link is broken. However for embedded files, they are "inside" the mp3 file, like the tags we put for album and artist, etc, so they are taken with them.
4. I use TagTuner to embed my mp3's with album art.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Blackberry Z10 USB Mass Storage issues

My Blackberry Z10 doesnt show up on my PC as a Mass Storage Device, and if I go into the settings on the phone the setting to turn it on only applies to the SD card. I have Blackberry Link on my PC installed, but putting movies and videos onto the Z10 this way is so much harder than simply dragging and dropping if it simply popped up as a drive on my laptop. Ive read the manual online and seen that my Z10 should pop up as a Drive on my computer, one drive for SD card and one for the main storage, so where am i going wrong, why cant i find this drive on my computer. One point to note was that before i installed Blackberry link, the first time i plugged the phone into my laptop it popped up as a drive on my laptop with links to download Blackberry, but i dont think it was the real drive, now i cant get the drive anywhere, it doesnt come up when i plug the phone in or if i click computer it isnt in the list of drives. HELP would be much appreicated! Thanks

Hi,
"Overview:
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Cause:
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Click Accept as Solution for posts that have solved your issue(s)!
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K8N SLI Issue - USB Mass Storage Issue

New install. I have an issue with the USB Mass Storage device on my Canon printer.
When the machine boots, it pauses just on bootup for about 5 minutes. Pauses right after displaying the CPU information.
It eventually boots up into windows, but shows a yellow exclamation mark on 'USB Mass Storage Device'. I have tried uninstalling the printer drivers and reinstalling with no luck. If I pull the USB printer plug and then boot, I have no issues.
I've upgraded to the newest bios. I feel like even if I could fix the Windows driver issue, it might not help since the main pause is in the Bios startup...
Any ideas?

hi Zepp,
Welcome to the forum
Most common issue with usb is front case USB lead. if you have a lead connected to jusb1 or jusb2 on the mobo disconnect it & see if u still have issues. The reason is shown if your front usb does NOT work with your k7n2 board read this you'll see from the title it's not just the neo4
Have you a usb memory stick or anything else plugged in.
luck

N95 Mass storage connection issue.

I have a strange problem with my N95. When I connect to my PC Vista cannot install the drivers for the mass storage/data transfer application. The drivers for PC suite, media player and image print work fine, but it appears that the drivers for Mass Storage are not on the CD.
I decided to upgrade my firmware to attempt to solve the problem, but when using Nokia Software Updater, the program stalls at the detecting device stage (step 2/3).
Can anyone help? As without the ability to connect the phone as a mass storage device, I cannot use Nokia Map Loader (again it will not detect my phone - despite PC suite detecting it fine)

i also have the same problem, but wonder why no one has replied a solution to this issue. as you describe exact same problem. if anything ive found with this phone so far, its a NIGHTMARE.
there was definatly a problem with the firmware when it was first shipped, after this was updated fixed some things, but the WLAN wouldnt work and needed alot of research online to fix it, nokia support to note didnt have a clue. The problem i had was due to setting the aerial to always on, and not power saving. Anyway if someone has an answer as to why the mass storage driver wont install and so i can put the nokia maps on the phome, it would be much appreciated.

5800 files deleted from mem card in mass storage -...

I have connected my phone via USB mass storage and deleted some MP3s
however
there is no extra free space showing on the phone (in File Manager)
I had this problem before and it somehow fixed it self after a reboot/sync, but this time it isn't working.
I reallly can't face the hassle of soft/hard reset/card format - life is too short!
Has anyone else fixed this problem

Hi,
I had the same concern in my N96. All my messages were deleted. This happened thrice with me. I had activated the silent profile & was listening to music in the handset, I received a message & the handset restarted. then all the messages in the handset were deleted. I had around 1300 messages. I tried a lot to retrieve those messages, but couldn't find any solution. I guess you cannot retrieve the deleted messages.
"If this post helped you solve your query, please do click the KUDOS tab."

LG Spectrum - Issue w/ USB Mass Storage funcionality

I just got this phone a few days ago and I am trying to play the music that I have stored on my phones memory card through my car stereo by plugging it in the USB port in my car. When I try to do this, the screen on my phone just flashes back and forth from the charging home screen to the regular home screen and it (my car stereo) says reading error. Prior to getting the LG SPectrum I had an HTC Evo on Sprint and it used to work whenever I plugged my phone into my cars USB port. Is there a setting I need to change in my phone or is this phone just not compatible w/ car stereos? This may be a question that I need to ask my car manufacturer but I figured I would start here for some advice.
On another note, I am also wondering if this phone has an indicator light. I have been looking ever since I got this phone but can't seem to find it anywhere. All I see on it is the front camera and a motion sensor. Am I missing something?

Yes I have tried that but it still gives me the same result. Itis a little disappointing that I can't get it to work like my Evo did. I never had the need for an iPod b/c my phone always did what I needed as far as music goes. So is am is it safe to assume that it won't be possible to play my music on my phone through my car stereo? Any way it could work through bluetooth? I am somewhat disappointed w/ some of the other features of this phone (especially not having a notification light) but I could get past that but not having the ability to have the USB mass storage capability is a huge let down.

Asha 501- usb mass storage connectivity issues.

hey guys, I've just connected my phone to an android tab using usb mode. 1st thing is it didn't detect my phone as mass storage. 2nd thing is after unplugging my phone, all the content in my memory card seems to be scrambled, everything looks in different language/characters. Not sure what to do apart from reformatting the memory card. Any suggestions...
I tried restarting the phone, reinserted the memory card. All info on memory card is scrambled.
Any help would be appreciated.
Thanks in advance.

Interestingly this just published today but not familiar with Asha 501 USB connectivity behaviour other than as a Windows USB mass storage device: http://conversations.nokia.com/2013/08/05/nokia-asha-501-how-to-add-music/
Happy to have helped forum in a small way with a Support Ratio = 37.0

Nokia 5800 XpressMusic Gallery, Accelerometer etc ...

Hey everyone, got a Nokia 5800 XpressMusic as my birthday gift. Love its camera, style, features etc. But there has been some Issues I am facing/discovered recently. Please help me!
Gallery:
I've got some ringtones I transferred from my old phone. But the problem is they are listed in the "Songs" folder, in the Music Library. This is a bit frustrating because I don't want ringtones to play when I want to play all of the songs. eh? They won't move to the "Sound Clips" folder. I've tried many things...but I couldn't fix it. Pls help
Another thing is that when I load up my device with new Images and videos, they don't get added to the "Images and Videos" folder, unless I move them to the folder which the phone created itself and saves the pics and vdos captured by the camera. Then they get added to the gallery..I think. Is this a issue or it supposed to be like this? Pls tell!
Accelerometer:
Sometimes when I had to restart the device, after it freezes or hangs up etc. The accelerometer sometimes doesn't work. When I put the phone horizontally (to rotate the screen or images) It doesn't work. And I had to restart the device again to make it work..(the device takes a while to boot up though..)
Other "funny" stuffs:
I've heard that you can put up to four contacts in the contacts bar (favorite four). But in my one, I can put up more than four! How's that?
When I press the media key and activate the media bar, then tap the "Images and videos" icon, shouldn't it directly navigate me to the Images and Video folder? But it takes me to the gallery homepage, (where u select where u want to go, Images and videos, songs, sound clips, other media etc) why is that?
Current software version: V 52.0.007 . Updated it using Nokia Ovi Suite. Previous version was V 52.0.004 .
Full model name: Nokia 5800 XpressMusic Navigation Edition. Bought on Dec 13, 2010
Please provide me with solutions to this problems. I would appreciate it very much!
Solved!
Go to Solution.

gallery: it's supposed to be like tht. Irritating but the problem is all .mp3, .mp4 sound files are read as music files.. Sound files r .amr and .wav files i guess.
Accelerometer: chk if ur memory card is corrupt or not. After update, did u try hard resettin? F u dnt hv much data to lose, u cud do a hard/soft reset, using *#7370# code. Nd if u make a backup before reset, which u should, avoid restorin the settings and files after the reset.
If u'v lot of data to lose, try switchin off the mobile, remove battery, sim, memory card for 10/15mins., reinsert and switch on. If this doesn't solve, resettin is ur final option.
As for contact bar, i donno if tht's how it is in Navigation edition. If it isn't, resettin will surely solve this. But do not restore settings frm backup after reset.
The one touch image icon is supposed to do tht. No issues.
Memory card corrupt: ths s not necessary, but u could check ur memory card. For this u'l have to attach ur fone to pc in 'mass storage' mode. Open my computer on pc. Rt click on ur memory card nd goto properties. Under tools tab u'd find 'check disk for errors'. Run tht. If there'r any corrupt files, it'l be solved. In my experience corrupt card usually leads to some or the other issues in the phone..
Repost if u've any query.
F problem solves, Kudo!
Regards,
Dr. Shoubhik

5800 connectivity and other issues

I recently bought a 5800 xpressmusic phone. I am experiencing a series of issues with the phone .
The phone do not gets connected to the PC suite thru the USB cable ( CA 101) . It connects only thru bluetooth . I tried after re-installing the latest PC suite , still the PC do not recognizes the phone .
Also if the phone is connected to PC as " mass storage" it keeps on connecting and disconnecting ( every second a new pop up comes which goes after the window is opened ).
The 2 problem put together it seems the cable is alright , but still PC cannot recognize the mobile in PC suite mode.
Also I am finding the microphone is very weak . In loudspeaker mode the speach is not audible to the person at other end, till the phone is kept close in front of the face.
The network coverage also seems pretty low. In many places the network bar may appear full , but voice is crackling . Also GPRS do not get connected easily. Incidentally my old nokia 3100 connects well at the same place!!
Anybody can advice what can I do to solve these??

Are you using PC suite or OVI suite? OVI suite (I believe) is the correct one to use for the 5800 (it's the one that installs by default from the DVD in the box).
Does your other phone connect to the PC correctly, if not it may be your usb port, try another port and if that fails, try another computer.
If all else fails, take the phone down to your nearest nokia care point and get one of the engineers to have a look at it.

5800 Xpressmusic autodelete data

Friends in my 5800 Xpressmusic there are some problem please suggest me solution.
1. More than 450 message deletes automatically when I connect my handset in mass storage mode in a pc in which pc suite was not installed.
2. I can't view my images stored in my handset some of them displays a black screen or some of them shows a message that image is currepted.
3. Sometimes I can't call any where and got a message "EMERGENCY CALLS ONLY" while there is full coverage shown in display.
At present I am using version 40.0 and I also hard reset my set several times by *#7370# or by pressing green, red, camera and power button. But all my problems are still there.
Please tell me solution.

totally agree with you chanchan05
i replaced my memory with my friend's one when it happend with my friend's phone and it worked great so he bought a new one with no errors
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Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

[Solved] Banshee crashes while scanning USB Mass Storage mounted SGS2

I start banshee and then connect my Samsung Galaxy S2 as mass storage. It shows up in Banshee and Banshee starts to scan the folders for files, but at some point it suddenly crashes.
Any idea what is causing the problem here?
Systemd log and Banshee log is below.
EDIT: As it seems, this was a general error of the FS of the SD card. I had to format it, which is unfortunate, but it works again.
journalctl
Oct 15 14:35:03 thomas-laptop kernel: usb 2-1.3: >can't set config #1, error -110
Oct 15 14:35:03 thomas-laptop systemd-udevd[6129]: inotify_add_watch(7, /dev/sdf, 10) failed: No such file or directory
Oct 15 14:35:03 thomas-laptop systemd-udevd[6130]: inotify_add_watch(7, /dev/sde, 10) failed: No such file or directory
Oct 15 14:35:03 thomas-laptop udisksd[994]: Cleaning up mount point /run/media/thomas/0148-1EE4 (device 8:80 no longer exist)
Oct 15 14:35:03 thomas-laptop kernel: FAT-fs (sdf): FAT read failed (blocknr 5959)
Oct 15 14:35:03 thomas-laptop kernel: Buffer I/O error on device sdf, logical block 48668673
Oct 15 14:35:03 thomas-laptop kernel: lost page write due to I/O error on sdf
Oct 15 14:35:03 thomas-laptop kernel: Buffer I/O error on device sdf, logical block 48668674
Oct 15 14:35:03 thomas-laptop kernel: lost page write due to I/O error on sdf
Oct 15 14:35:03 thomas-laptop kernel: Buffer I/O error on device sdf, logical block 48668675
Oct 15 14:35:03 thomas-laptop kernel: lost page write due to I/O error on sdf
Oct 15 14:35:03 thomas-laptop mtp-probe[6147]: checking bus 2, device 14: "/sys/devices/pci0000:00/0000:00:1c.3/0000:04:00.0/usb2/2-1/2-1.3"
Oct 15 14:35:03 thomas-laptop mtp-probe[6147]: bus: 2, device: 14 was not an MTP device
Oct 15 14:35:03 thomas-laptop kernel: FAT-fs (sde): Directory bread(block 5924) failed
Oct 15 14:35:03 thomas-laptop kernel: FAT-fs (sde): Directory bread(block 5925) failed
Oct 15 14:35:03 thomas-laptop kernel: FAT-fs (sde): Directory bread(block 5926) failed
Oct 15 14:35:03 thomas-laptop kernel: FAT-fs (sde): Directory bread(block 5927) failed
Oct 15 14:35:03 thomas-laptop kernel: FAT-fs (sde): Directory bread(block 5928) failed
Oct 15 14:35:03 thomas-laptop kernel: FAT-fs (sde): Directory bread(block 5929) failed
Oct 15 14:35:03 thomas-laptop kernel: FAT-fs (sde): Directory bread(block 5930) failed
Oct 15 14:35:03 thomas-laptop kernel: FAT-fs (sde): Directory bread(block 5931) failed
Oct 15 14:35:03 thomas-laptop kernel: FAT-fs (sde): Directory bread(block 5932) failed
Oct 15 14:35:03 thomas-laptop kernel: FAT-fs (sde): Directory bread(block 5933) failed
Banshee log
[Warn 14:35:03.278] Caught an exception - GLib.GException: Datei oder Verzeichnis nicht gefunden (in `gio-sharp')
at GLib.FileAdapter.EnumerateChildren (System.String attributes, FileQueryInfoFlags flags, GLib.Cancellable cancellable) [0x00000] in <filename unknown>:0
at Banshee.IO.Gio.Directory+<GetFiles>c__Iterator6.MoveNext () [0x00000] in <filename unknown>:0
at Banshee.Dap.MassStorage.MassStorageSource+<>c__Iterator0.MoveNext () [0x00000] in <filename unknown>:0
at Banshee.Dap.MassStorage.MassStorageSource.SyncPlaylists () [0x00000] in <filename unknown>:0
at Banshee.Dap.DapSource.Flush () [0x00000] in <filename unknown>:0
at Banshee.Dap.DapSource.Dispose () [0x00000] in <filename unknown>:0
at Banshee.Dap.DapService.UnmapDevice (System.String uuid) [0x00000] in <filename unknown>:0
[Warn 14:35:03.279] Caught an exception - GLib.GException: Keine Berechtigung (in `gio-sharp')
at GLib.FileAdapter.EnumerateChildren (System.String attributes, FileQueryInfoFlags flags, GLib.Cancellable cancellable) [0x00000] in <filename unknown>:0
at Banshee.IO.Gio.Directory+<GetFiles>c__Iterator6.MoveNext () [0x00000] in <filename unknown>:0
at Banshee.Dap.MassStorage.MassStorageSource+<>c__Iterator0.MoveNext () [0x00000] in <filename unknown>:0
at Banshee.Dap.MassStorage.MassStorageSource.SyncPlaylists () [0x00000] in <filename unknown>:0
at Banshee.Dap.DapSource.Flush () [0x00000] in <filename unknown>:0
at Banshee.Dap.DapSource.Dispose () [0x00000] in <filename unknown>:0
at Banshee.Dap.DapService.UnmapDevice (System.String uuid) [0x00000] in <filename unknown>:0
Unhandled Exception: GLib.GException: Datei oder Verzeichnis nicht gefunden
at GLib.FileAdapter.EnumerateChildren (System.String attributes, FileQueryInfoFlags flags, GLib.Cancellable cancellable) [0x00000] in <filename unknown>:0
at Banshee.IO.Gio.Directory+<GetFiles>c__Iterator6.MoveNext () [0x00000] in <filename unknown>:0
at Banshee.Dap.MassStorage.MassStorageSource+<>c__Iterator0.MoveNext () [0x00000] in <filename unknown>:0
at Banshee.Dap.MassStorage.MassStorageSource.OnImportFinished (System.Object o, System.EventArgs args) [0x00000] in <filename unknown>:0
at Hyena.Collections.QueuePipeline`1[System.String].OnFinished () [0x00000] in <filename unknown>:0
at Banshee.Collection.ImportManager.OnFinished () [0x00000] in <filename unknown>:0
at Banshee.Collection.Database.DatabaseImportManager.OnFinished () [0x00000] in <filename unknown>:0
at Hyena.Collections.QueuePipeline`1[System.String].OnElementFinished (System.Object o, System.EventArgs args) [0x00000] in <filename unknown>:0
at Hyena.Collections.QueuePipelineElement`1[System.String].OnFinished () [0x00000] in <filename unknown>:0
at Hyena.Collections.QueuePipelineElement`1[System.String].Processor (System.Object state) [0x00000] in <filename unknown>:0
Last edited by slosd (2012-10-15 14:50:03)

Hello, i too have random freeze without any "usable" info.
The blame "may" (well i think it is) be a "baytay + i915 kernel drivers" fault, these thread are intresting :
- https://bugs.freedesktop.org/show_bug.cgi?id=88012
- https://github.com/OpenELEC/OpenELEC.tv/issues/3726
what intresting is that there is path (for use of "legacy-turbo"), sory not remenber where i get it
-- gpu-drm-i915-fix-vlv-crash.txt --
Revert back to legacy turbo for vlv, fixes random crashes.
Reported by Timothée Giet <[email protected]> on dev@ ml.
https://bugs.freedesktop.org/show_bug.cgi?id=88012#c33
--- linux/drivers/gpu/drm/i915/i915_irq.c.orig
+++ linux/drivers/gpu/drm/i915/i915_irq.c
@@ -4361,12 +4361,7 @@ void intel_irq_init(struct drm_i915_priv
INIT_WORK(&dev_priv->rps.work, gen6_pm_rps_work);
INIT_WORK(&dev_priv->l3_parity.error_work, ivybridge_parity_work);
- /* Let's track the enabled rps events */
- if (IS_VALLEYVIEW(dev_priv) && !IS_CHERRYVIEW(dev_priv))
- /* WaGsvRC0ResidencyMethod:vlv */
- dev_priv->pm_rps_events = GEN6_PM_RP_UP_EI_EXPIRED;
- else
- dev_priv->pm_rps_events = GEN6_PM_RPS_EVENTS;
+ dev_priv->pm_rps_events = GEN6_PM_RPS_EVENTS;
setup_timer(&dev_priv->gpu_error.hangcheck_timer,
i915_hangcheck_elapsed,
I did use the trik on a custom kernel, i do have freeze (none tomoroy but two today but only on using firefox, so may be another probleme (sna)) but not on video (well i had run 15 video same time, and two where running 2 hours after without crash). May be you should try it (i think it work better).
note : link to make custom kernel -> https://wiki.archlinux.org/index.php/Ke … raditional

BB 9360 Curve don´t connect the mass storage to my usb car audio system.

Hello:
I´ve got a BB 9360 curve. There is no problem when i connect to my PC, It questions if i want connect mass storage, charge, etc...
But when i connect it to my USB car audio system, it connects automatically to charge without any message or option to connect to mass storage, and i can not access to my music stored in the memory card.
Waiting your answers, so many thanks to all.

Hello xaxu and welcome to the BlackBerry® Support Community Forums.
Thanks for your question on Mass Storage mode.
Currently, Mass Storage mode is supported when the BlackBerry® smartphone is connected to a Windows® or Mac® based computer system.
Hope this answers your question.
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

All of a sudden, Media Card Support / Mass Storage Mode Support isn't working on Win 7 Pro SP1 64-bit OS

I routinely connect my BB Tour 9630 to my PC to pull photos off of it ... all of a sudden, it is no longer seen by Windows.
In Event Viewer this is seen as 14 instances of: Event ID: 10110, DriverFrameworks-UserMode
+
System
Provider
[ Name]
Microsoft-Windows-DriverFrameworks-UserMode
[ Guid]
{2E35AAEB-857F-4BEB-A418-2E6C0E54D988}
EventID
10110
Version
1
Level
1
Task
64
Opcode
0
Keywords
0x2000000000000000
TimeCreated
[ SystemTime]
2014-12-15T16:32:49.438150100Z
EventRecordID
66704
Correlation
Execution
[ ProcessID]
1576
[ ThreadID]
3764
Channel
System
Computer
I7_35GHz_W7P64b
Security
[ UserID]
S-1-5-18
UserData
UMDFHostProblem
[ lifetime]
{03539CE9-29D1-48AE-9E98-0A3F92CA3E61}
Problem
[ code]
3
[ detectedBy]
2
ExitCode
3
Operation
[ code]
259
Message
72448
Status
4294967295
and, 14 instances of Event ID: 10111, DriverFrameworks-UserMode
+
System
Provider
[ Name]
Microsoft-Windows-DriverFrameworks-UserMode
[ Guid]
{2E35AAEB-857F-4BEB-A418-2E6C0E54D988}
EventID
10111
Version
1
Level
1
Task
64
Opcode
0
Keywords
0x2000000000000000
TimeCreated
[ SystemTime]
2014-12-15T16:32:49.452150900Z
EventRecordID
66705
Correlation
Execution
[ ProcessID]
1576
[ ThreadID]
3764
Channel
System
Computer
I7_35GHz_W7P64b
Security
[ UserID]
S-1-5-18
UserData
UmdfDeviceOffline
[ lifetime]
{03539CE9-29D1-48AE-9E98-0A3F92CA3E61}
DeviceInfo
FriendlyName
BlackBerry 9630
Location
0000.0014.0000.014.000.000.000.000.000
InstanceId
USB\VID_0FCA&PID_8007&MI_01\6&CEEA896&1&0001
RestartCount
5
and started at 12:05:02 on 14-Dec-14.
I have created a Debug Level Support Log and can make the four files created today available as a ZIP ... with a little guidance from a knowledgeable source as to how sensitive the info contained therein may or may not be in terms of just posting it here publicly.
FYI - I tried uninstalling everything BB-related in DevMgmt.msc and restarting the computer, however, under:
'Universal Serial Bus controllers' there is an instance of a
'USB Mass Storage Device' - Properties: 'This device cannot start. (Code 10)'
that will not resolve by any conventional 'Update Driver' means.
Something weird is BB Desktop Software 7.1.0.41 reports no Installed BB Device Software(?)
I didn't change anything locally ... I'm just wondering if TELUS Mobility pushed some kind of an update on me that has screwed things up.
Thanks for any help offered ... FFF

Thank you curve8530curve8330 for stepping up and helping me out ...
I think I'll try re-installing the BB Desktop Software 7.1.0.41 ... the ' ... no BB Device Software installed ... ' GUI message has me concerned that there has been a Registry disconnect somehow involving the USB driver software registered with BB D. S. 7 ... this would indeed be a Windows 7 problem ... I'll update the thread and give you credit for pointing me in this direction ... if it works.
However, to be clear, I am connecting my 9630 using a USB interface cable connected to a USB 2.0 port on the Win 7 system ... I am not removing the 8GB MicroSDHC card from the phone and then utilizing a MicroSD to SD adapter or SD port ... whatsoever.
And , as for connecting via another computer, now that I have thought about this some more, that may have been what precipitated the problem in the first place ... I had experimentally tried re-connecting the 9630 to an XP Pro SP3 32-bit notebook loaded with BB D. M. 5.0.1.28 ... (after never having done so again since the Win 7 Pro SP1 64-bit / BB D. S. 7.1.0.41 system came into use). I don't see, off-hand, how that could have caused this issue, however, the coincidence is too large to ignore.
FFF

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