5800 XpressMusic Screen...

I'm having a problem with my Nokia 5800 XpressMusic screen...
When i turn the screen on, receive a phone call or even make a call (anything that turns the screen on) the screen blurres, when i use the buttons "blindly" for a while the screen returns back.
I really don't know what's wrong with the screen, i don't know if the problem is with the screen or it's a software issue...
Please if anyone can help me out..

saleeeema wrote:
I'm having a problem with my Nokia 5800 XpressMusic screen...
When i turn the screen on, receive a phone call or even make a call (anything that turns the screen on) the screen blurres, when i use the buttons "blindly" for a while the screen returns back.
I really don't know what's wrong with the screen, i don't know if the problem is with the screen or it's a software issue...
Please if anyone can help me out..
Take your phone to a Nokia Care Point.
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Similar Messages

My 5800 xpressmusic screen.

When I unlock my screen, it takes a long time to load. It also sometime scrambles and displays random lines and coulours before finally loading the normal screen.
What might be causing this problem?
I would appreciate some help.
Thanks.

My friend had the same issue. As a employee told him at a nokia carepoint before they hva checked it, it could be that the screen had been exposed to hard presure, or that there where faulty wires or loose wireconnection, I could be softwaretrouble, and it could be some other issues with the cpu or motherboard. (it was the motherboard with some faulty wireconnection.) But the phone where like that when i first started it.
Now, is it brand new from box, or have you lost it on the floor, or have you dropped it in water? I think you should take it to a Nokia carepoint and let them look at it.
But it could be software, so I would like to know what fw version you are running? Press *#0000# and it will show. Latest should be V40...... You might be lucky and fixe it with an update. Let me know if this happend after you did something to it.
Message Edited by Fender77 on 19-Jan-2010 10:08 PM

Screen capture on 5800 XpressMusic

I'm currently using the ubiquitous "Best ScreenSnap" on my 5800XM. However, this only works properly as long as your screen is in portrait mode. Switch it to landscape mode and you only get part of the screen in the resulting screen capture, like this:
So, basically, I'm wondering if anyone has come across any other software to perform a screen capture on S60v5.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!
Solved!
Go to Solution.

Didn't know about this app and was looking for one, so thanks for the message. If anyone is looking for the link, it is: Best ScreenSnap.
I tried another freeware app Screenshot for Symbian yesterday, but on the 5800 the camera button which is the default, doesn't take a snapshot but invokes the camera. The other hot-key choices require the keypad to be up which isn't a good option for this touch-screen phone. Maybe when I get some time I'll play around with the source code & figure out how to make it work.
Lumia 920, Lumia 800
Nokia N8-00 (NAM, Product Code: 059C8T6), Symbian Belle, Type RM-596, 111.030.0609
Nokia 5800 XpressMusic (NAM, Product Code: 0577454) Software v51.2.007, Type RM-428

5800 XM screen problem!!!!

Hi
after i did the Software update on my phone a problem in the screen started to appear
sometimes i unlock my phone from the side key and i find the screen like in the picture (ATTACHED)
i already tried to reset the phone, hard reset.. etc but it didn't work,
i know maybe changing the firmware might help but i don't wanna do it at all.
IF you have any information about this problem plz write me about it!
Appreciate your Help!
Thanx
Attachments:
image0175.jpg ‏200 KB

Dear All (Nokia 5800 XM owners and Nokia Support Staffs)
    I am a Nokia 5800 XpressMusic owner from Malaysia. I have had the same problem with my phone's screen distorted for a few months now. Guess what ? I think I have found a solution (temporary) to the problem!
    I realise the issue only occurs when I am in my office. When I am at home or outside, It does not happen. It seems that the issue is caused by COLD! By keeping my phone warm (I normally place it on top of my laptop charger, which is warm) the issue is resolved.
    To all Nokia Support Staff who is reading this, I hope you guys/gals could look into this matter. To all Nokia 5800 XpressMusic owners, hope this solution helps you guys/gals as well as It has definitely helped me.
Sincerely
    Jimmy

Problems to sincronize Nokia 5800 Xpressmusic with...

My Nokia 5800 xpressmusic sistematically sincronizes extremely bad with Outlook in Windows 7. Either it duplicates contacts, or sincronizes some and some not, many contacts incomplete but with duplicated info within, or deletes from Outlook contacts that I need, or aborts the sincronisation randomly.
The last time I had erased all the contacts, notes and calendar from the mobile in order to sincronize from scratch with a laboriously just depurated Outlook and what happened? it deleted half of the contacts, the notes apparently sincronized well, and the calendar aborted the sincronization repeatedly. Does anyone have a clue o what is going wrong before I buy another mobile brand?The software in the mobile and OVI Suite are updated. Anyway, this has been happening with previous versions as well. Another problem is that the fields in Contacts do not match after sincronization with those in Outlook, and the information in each contact is partially duplicated and/or incomplete. I can send printed screen of the windows in which the errors have been informed.

I have exactly the same problem.
It is very often impossible to synchronize.
I am able to send SMS-messages (via bluetooth connection), but unable to synchronize.
When clicking on the "synchronize" button or when choosing "synchronize" from the pulldown menu, OVI Suite may or may not synchronize.
I am unable to keep my Calendar in sync.
If this does not get resolved soon, I will get another phone and it will certainly not be a Nokia.

5800 Xpressmusic autodelete data

Friends in my 5800 Xpressmusic there are some problem please suggest me solution.
1. More than 450 message deletes automatically when I connect my handset in mass storage mode in a pc in which pc suite was not installed.
2. I can't view my images stored in my handset some of them displays a black screen or some of them shows a message that image is currepted.
3. Sometimes I can't call any where and got a message "EMERGENCY CALLS ONLY" while there is full coverage shown in display.
At present I am using version 40.0 and I also hard reset my set several times by *#7370# or by pressing green, red, camera and power button. But all my problems are still there.
Please tell me solution.

totally agree with you chanchan05
i replaced my memory with my friend's one when it happend with my friend's phone and it worked great so he bought a new one with no errors
-you can show appreciation to my posts if it helped or useful by pressing the green Kudo star beside my post that hepled
-if my answer was the solution , so click accept as solution button
Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

How to delete locked files on 5800 XpressMusic

Hello,
I have this problem with my Nokia 5800 XpressMusic. There are two files Record1 & Record2 in C: (Phone memory) which are locked and I cannot delete them. They are around 50 MB and I don't have enough memory even to write msg. Please help me.
When I try to delete the files the inscription which pops up is " a file or a folder you are trying to delete, rename, copy or move is protected from access"
Please help me with advice or idea. I hate this files and my nokia.
I attached a picture with the script and files
Thank you very much,
Slavi.
Attachments:
The Problem.JPG ‏35 KB

How do I delete the files that I installed when I used J.A.F installer on my nokia 5800 xm. Please help, some files are deleted when I hard reset the phone but still, the "flash live" home screen theme is there. I installed a Windows like emulator.

Update Nokia 5800 XpressMusic software

Hello,
I update my Nokia 5800 XpressMusic through Nokia Suite on my personal computer.
Step 1. Get Started and Step 2. Back up was successfully done. On Step 3. Install, I follow the instructions. Then my phone screen turns white. Then the logo of Nokia and its version was displayed on the screen. Then it shut-down/turned OFF by itself. A message on my Nokia Suite(on my PC) says "Your phone is restarting" and an instructions below says "Take a look at your phone. If it asks you for your PIN code, time and date, or your Nokia account details, type them on your phone. You may also need to choose the Nokia Suite (or Nokia Ovi Suite, or PC Suite) USB mode on your phone. Then wait for the installation to continue.".. So I wait. Then a follow up message show that says "If your phone does not restart, remove and re-insert the battery, charger, and the USB cable. Then switch the phone on.".
So I follow the instruction. I removed and re-insert the battery, charger, and the usb cable. Then I switch the phone on. BUT the problem is.. it doesn't turn ON. Still off. When I long-press the POWER button, it vibrates but it doesn't continue to turn ON. I hear continues pop-up sound on my PC when the USB cable was connected. But still nothing happens.
Your immediate advice is highly appreciated on this matter. Thanks in advance.
mdcas
p.s.
Please see attached image file for reference.
Attachments:
n5800xpressmusic-problem.JPG ‏49 KB

Try suggestions from THIS resource ... If nothing works, you need to visit Nokia Care ...

Problem updating Nokia 5800 XpressMusic

Hello,
First excuse me for my bad English.
I have just updated my Nokia 5800 XpressMusic with the USB cable and plugged into the mains. At the end of the update, a window told me that I could unplug my phone and nothing more since it does not turn over: just a vibration but no screen display. I removed the battery and did another test and still nothing. Is there a solution or should I return it to the VAS.
Thank you for your help.

Hi, Did the phone complete the hard reset? I.e. after the phone is completely started up, it prompts for a country selection? To do the reset, the phone must be turned off first, then hold the relative buttons together / simultaneously while turning on, until prompted for the country selection.
If you managed to complete the hard reset, and your problem is still occurring, then please keep me updated as to how you resolved it, just incase I need to also try it
Thanks.

5800 XpressMusic - Unable to Enter PIN Number

Hi
When I power on my 5800 XpressMusic I get taken to the screen where I enter my PIN but for some unknown reason the touchscreen has suddenly become completely unresponsive. This means I'm completely locked out of my phone. Does anyone have any idea why this has happened or what I can do to fix it?
I have tried all the usual stuff like removing the battery and the SIM card but nothing seems to make any difference. When I removed the SIM card and powered on the phone I was prompted to enter the lock code and although I couldn't enter any numbers I could press the arrow key so this indicates that the hardware behind the touchscreen is still working. I could try a hard reset, but I'd only like to do that as a last resort if possible.
Thanks in advance for any help provided!

In the end I just tried to perform a hard reset, but even that didn't work! Oh well looks like it's time for a new phone!

Nokia 5800 XpressMusic Gallery, Accelerometer etc ...

Hey everyone, got a Nokia 5800 XpressMusic as my birthday gift. Love its camera, style, features etc. But there has been some Issues I am facing/discovered recently. Please help me!
Gallery:
I've got some ringtones I transferred from my old phone. But the problem is they are listed in the "Songs" folder, in the Music Library. This is a bit frustrating because I don't want ringtones to play when I want to play all of the songs. eh? They won't move to the "Sound Clips" folder. I've tried many things...but I couldn't fix it. Pls help
Another thing is that when I load up my device with new Images and videos, they don't get added to the "Images and Videos" folder, unless I move them to the folder which the phone created itself and saves the pics and vdos captured by the camera. Then they get added to the gallery..I think. Is this a issue or it supposed to be like this? Pls tell!
Accelerometer:
Sometimes when I had to restart the device, after it freezes or hangs up etc. The accelerometer sometimes doesn't work. When I put the phone horizontally (to rotate the screen or images) It doesn't work. And I had to restart the device again to make it work..(the device takes a while to boot up though..)
Other "funny" stuffs:
I've heard that you can put up to four contacts in the contacts bar (favorite four). But in my one, I can put up more than four! How's that?
When I press the media key and activate the media bar, then tap the "Images and videos" icon, shouldn't it directly navigate me to the Images and Video folder? But it takes me to the gallery homepage, (where u select where u want to go, Images and videos, songs, sound clips, other media etc) why is that?
Current software version: V 52.0.007 . Updated it using Nokia Ovi Suite. Previous version was V 52.0.004 .
Full model name: Nokia 5800 XpressMusic Navigation Edition. Bought on Dec 13, 2010
Please provide me with solutions to this problems. I would appreciate it very much!
Solved!
Go to Solution.

gallery: it's supposed to be like tht. Irritating but the problem is all .mp3, .mp4 sound files are read as music files.. Sound files r .amr and .wav files i guess.
Accelerometer: chk if ur memory card is corrupt or not. After update, did u try hard resettin? F u dnt hv much data to lose, u cud do a hard/soft reset, using *#7370# code. Nd if u make a backup before reset, which u should, avoid restorin the settings and files after the reset.
If u'v lot of data to lose, try switchin off the mobile, remove battery, sim, memory card for 10/15mins., reinsert and switch on. If this doesn't solve, resettin is ur final option.
As for contact bar, i donno if tht's how it is in Navigation edition. If it isn't, resettin will surely solve this. But do not restore settings frm backup after reset.
The one touch image icon is supposed to do tht. No issues.
Memory card corrupt: ths s not necessary, but u could check ur memory card. For this u'l have to attach ur fone to pc in 'mass storage' mode. Open my computer on pc. Rt click on ur memory card nd goto properties. Under tools tab u'd find 'check disk for errors'. Run tht. If there'r any corrupt files, it'l be solved. In my experience corrupt card usually leads to some or the other issues in the phone..
Repost if u've any query.
F problem solves, Kudo!
Regards,
Dr. Shoubhik

W510 not compatible with Nokia 5800 XpressMusic headset (earpiece)?

Hi all,
Have anyone came across this problem? I have 2 of those headset and I tried both in my W510. When I played any music source, the sound is so diffused like as if it works like a surround speaker that only produce presence sound. To get the vocal, I have to shift the Balance to the extreme left or right. First time encounter such problems. However, other headset work fine with my W510.
Audio Driver - Conexant HD 20585 4.95.48.50
Rest of all are updated...
I have tried my Nokia 5800 XpressMusic headset on my other 2 desktops and 2 laptops, it work perfectly, I guess it has some incompatibility or something, Disable all enhancement in Sound does not solve the problems.
Do I need to get a
http://www.theheadsetbuddy.com/PC-Computer-Headset-to-35mm-Smartphone-Adapter-01-PC35-PH35.htm
to solve this problems?
Peter

did you update your phone to the latest firmware for your phone currently it is v30......but it just got released so it may not be avaliable for all product codes just yet. also is your phone unbranded./unlocked if that is the case then you have a better change of updating than with a provider.
http://europe.nokia.com/get-support-and-software/download-software/device-software-update
you can also try FOTA from your phone by plugging *#0000# on your home screen and see if your phone can pulll the updates.
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

My 5800 touch screen is not working properly.

Hi,
Frequently my 5800 touch screen is not working. Some times I am unable to use the screen. It's just hung. The call, menu and disconnect buttons only work during this time. Can any please let me know what might be the problem.?
Thanks in advance,
Tarun Konduri.

Tarun_Konduri wrote:
Hi,
Frequently my 5800 touch screen is not working. Some times I am unable to use the screen. It's just hung. The call, menu and disconnect buttons only work during this time. Can any please let me know what might be the problem.?
Thanks in advance,
Tarun Konduri.
Tarun_Konduri wrote:
Hi,
Frequently my 5800 touch screen is not working. Some times I am unable to use the screen. It's just hung. The call, menu and disconnect buttons only work during this time. Can any please let me know what might be the problem.?
Thanks in advance,
Tarun Konduri.
Dear all,
I had the same issue with my nokia 5800, finally I found very interesting thing, I have been doing everything to bring my phone back to original condition where simply I can touch and access the phone.
Actually the issue was with the thin plastic piece which was put on the touch screen for its protection. I was struggling to touch and access the phone but i coudnt for almost 2 weeks, it was directing me to bottom left corner touch buttons of the phone and automatically opens and activate functional which I didn't want.
Solution was, I simply removed the thin plastic layer from the phone , Now it works fine.
Hope this will help.

NOKIA 5800 Xpressmusic software updates

Hello,
its been 3 months since v60.0.003 has been released and it is still not available for my phone
phone model: 5800 xpressmusic
product code: 0596011
software version: v52

well according to researches i made, this code is from italia hoping that soon the codes will be unlocked

GPS nokia 5800 Xpressmusic

Hi, I'm from Romania and I want to use GPS for free but i can't.I don't lnow how work.Where is the download for Gps for my Nokia,how to install?Thanks! I have already installed Maps but don't work,i can't see the maps.

Hi AdyTza
Latest version of OVI Maps available here:http://maps.nokia.com/services-and-apps/ovi-maps/free-downloads#/nokia-5800-xpressmusic/
You need to download regional maps to your device with OVI Suite, microSD needed in 5800 and OVI Maps run once with memory card in place.
You don't need a network connection for OVI Maps application to work but the Assisted GPS feature does require network connection for rapid positional acquisition, found in "Location" application.
Happy to have helped forum in a small way with a Support Ratio = 37.0

5800 XpressMusic Screen...

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