5800 XpressMusic - Unable to Enter PIN Number

Hi
When I power on my 5800 XpressMusic I get taken to the screen where I enter my PIN but for some unknown reason the touchscreen has suddenly become completely unresponsive. This means I'm completely locked out of my phone. Does anyone have any idea why this has happened or what I can do to fix it?
I have tried all the usual stuff like removing the battery and the SIM card but nothing seems to make any difference. When I removed the SIM card and powered on the phone I was prompted to enter the lock code and although I couldn't enter any numbers I could press the arrow key so this indicates that the hardware behind the touchscreen is still working. I could try a hard reset, but I'd only like to do that as a last resort if possible.
Thanks in advance for any help provided!

In the end I just tried to perform a hard reset, but even that didn't work! Oh well looks like it's time for a new phone!

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