5c has power but no video

screen has a blueish glow. we have reset but does not help. any solution out there?

You can try restoring it, but most likely, it's a hardware failure.
Make an appointment at the genius bar of your local Apple Store.

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Thunderbolt display has power but no picture and no USB power

I've had my TB display working well with my Macbook for a while with no problems. This morning I started up the MacBook but the display didnt respond and the USB ports do not seem to be working. Keyboard and mouse both work when plugged directly into the MacBook but not when connected to the display. The MacBook is charging from the display so it has power, but nothing else seem to be working. Any ideas, or am I looking at taking it in to the local store for repair?
Thanks,
DB

First try 'resetting' the Display by disconnecting it from mains for about 15 minutes and then plugging it back in. I've only had the problem that you describe once and this was the 'fix' for me.
Clinton

After exporting to quicktime file, the file has sound but no video, what am I doing wrong?

after exporting to quicktime file, the file has sound but no video, what am I doing wrong? The self contained movie box is not checked.

Hi
Did You go via Compressor ?
Did You use QuickTime Conversion ?
I don't
I do
• In TimeLine set In and Out-Points to the full Movie/Project
• Select ALL - Clips and Audio
• Go up to Sequence and down to Render Only - down to Mix Down Audio
• then Sequense and Render Selected - Both (Video and Audio)
• then Export and as QuickTime .mov (NOTHING ELSE)
• I use to do - Not Self-Contained as it saves both time and space
Your Start-Up (Mac OS) Hard Disk - Needs lot's of free space to work OK - I never go under 25Gb free space on this one,
Good Luck - Yours Bengt W

Burned dvd has audio but no video

Anyone ever have this problem: Burned a DVD from imovie and it works on the mac. When trying to play on dvd player, it has sound but no video. Anyone?

First thing you might do is in iDVD, use the menu option to "Delete encoded assetts" in case the previous garbage from the last project or burn is messing things up. If that doesn't work here are my standard list of things I do when I have issue or even just before I go to burn a new project...
Run Cache Out X (free download) to clear all system and application caches.
Run MacJanitor (free download) to do all the Unix Cron Maintenance scripts.
Run Disk Utility (Applications -> Utilities) and repair disk permissions on your start up drive (typically your internal drive). Also verify any other drives mounted on the system.
Run Preferential Treatment (free download) to check for corrupt/damaged application and system preference files.
Reboot your Mac.
Patrick

HT4174 Not sure what I did but projects are not showing up in the video window as i skim... Event footage does but project footage has sound but the video screen is gray... Hwo do I get the vido to show in the viewer?

Not sure what I did but projects are not showing up in the video window as i skim... Event footage does but project footage has sound but the video screen is gray... How do I get the vido to show in the viewer?

So you can ping and nslookup from your ms to these agents and vice versa right? I wouldn't do a manual install, I would push the agent from the management server. You can uninstall the agent manually, or use cleanmom to get rid of them. Then
do an install from the console. When you initiate the install from the console (management server), should it run into any issues it will dump out an error which will give you an idea of where the problem may be.
From Holmans post on this:
e MOM Server could not execute WMI Query "Select * from Win32_OperatingSystem" on
computer “servername.domain.com”
Operation: Agent Install
Install account: DOMAIN\account
Error Code: 800706BA
Error Description: The RPC server is unavailable.
The MOM Server could not execute WMI Query "(null)” on
computer “servername.domain.com”
Operation: Agent Install
Install account: DOMAIN\account
Error Code: 800706BA
Error Description: The RPC server is unavailable.
8004100A
800706BA
1. Ensure agent push account has local admin rights
2. Firewall is blocking NetBIOS access. If Windows 2008 firewall is enabled, ensure “Remote Administration (RPC)” rule is enabled/allowed. We need port 135 (RPC) and the DCOM port range opened for console push through a firewall.
3. Inspect WMI service, health, and rebuild repository if necessary
4. Firewall is blocking ICMP (Live OneCare)
5. DNS incorrect
http://blogs.technet.com/b/kevinholman/archive/2009/01/27/console-based-agent-deployment-troubleshooting-table.aspx
Regards, Blake Email: mengotto<at>hotmail.com Blog: http://discussitnow.wordpress.com/ If my response was helpful, please mark it as so, if it answered your question, then please also mark it accordingly. Thank you.

HT3964 Intel-based iMAC. Power, but no video. Tried to reset the SMC, but no luck.

Intel-based iMAC. Power, but no video. Tried to reset the SMC, but no luck.

If you have AppleCare on it give them a call. If you have not bought AppleCare yet then I'd strongly suggest it to protect your investment. This will extend the warranty to 3 years and also provide 3 years of telephone support. You can buy it from any Apple reseller or Apple for $169 or you can find it discounted at places like Amazon.

Studio Display: power but no video??

I have a Studio Display monitor connected to Quicksilver G4 via the ADC cable. The monitor is getting power but there's no video. I don't have access to another ADC-equipped computer for testing. Any ideas as to where the problem might lie?

Check to make sure your video card is firmly in place in the AGP or PCI slot. If l not firmly in place it can cause a black screen on boot. Also, is the backlight on the monitor lighting up when you start the monitor? Try holding a flashlight or other bright light up to the monitor to see if you can see anything, if you can see something then its working, but A) the backlight is turned down, or B) the backlight is dead.

IMac G5 has power but no display

I bought an iMac G5 iSight 17" from my neighbor thinking I could get it work, then afterward learn some more about Apple computers. It powers up fine but the screen is dark. I bought another lcd online for $100+, took the front panel off, and installed it but same issue is happening. One thing I did notice during re-assembly... the front plastic cover that slides off away from the lcd has 2 connectors on top: a thick one for the camera, and another 2-wire one that leads into a small round silver cylinder inside the top of the plastic cover (maybe a ground?). Anyway one of the two wires that go into the cylinder is broken. My question is what does this wire control? And could this be the reason neither of my displays works? Thanks for any help out there. I'm NEW to iMacs.

Hello,
At this point I think your best bet is to take it in for servicing at the local service center.
As for your data, I think odds are that it is still in-tact. The type of failure you describe sounds more like a failed logic-board or possibly the power supply (improper voltage / low-voltage).
Most likely it's a failed logic-board. But, the power supply can cause these symptoms as well.
Neither would mean that your hard drive is bad. It's possible that it is, but it's not an automatic definite.
If it were only the hard drive that failed, then you'd get the grey Apple screen with a flashing question-mark.
So, what I would do, is request them to fix the computer. But, I would put a stipulation on it that requires them to call you if they are going to re-format or replace the hard drive.
This way you'll know in advance if they are going to erase your data. You could then decide whether to pay them to archive it onto another media or back it up for you, or just let it go.
Explain to them that you have information you are concerned about saving. And, request them to at least let you know if their repair process is going to require them to do anything that might erase the hard drive.
I think that's about the best you can do at this point.
I hope this helps.

Macbook Pro has power but not turning on

My daughter has a Macbook Pro she got in college, about three years ago. She is living in Gifu City, Japan, and it stopped working today. We bought a new battery and power supply cord just before she left. The power light is green, but when she pushes the power button, it makes the start noise and stops. She has no screen light coming on, and the sound stops. Is there a place in Gifu, Japan, for repair? If not, is there something she can do?
Also, she always leaves it on. I wonder if this could cause the problem?
--Suzyann13

Please make a Genius Appointment and take it in for service.

USB port has power but isn't working

Hey guys,
One of my usb ports has decided to stop working properly, I'm still able to use peripherals which ONLY require power, an example being my external fan which works fine in that port.
However, I'm unable to use my mouse or any storage device in the port.
The lights(if any) on the devices will light up as normal but will not do much other than that.
I have not made any major changes since the last time the port was successfully used, it has just stopped working.
I've restarted multiple times and the issue persists.
All other usb ports work perfectly normal, no issues.
Specs:
Pavilion DV6 7029TX
Running Windows 8 Pro 64bit
All up to date with windows updates
If any other info is required please let me know.
I'd appreciate any and all help someone may provide in helping me get to the bottom of this.
Cheers.
This question was solved.
View Solution.

Hello -Brendan-,
I think we should try ALL the drivers. The Chipset drivers are the drivers for your motherboard and the other drivers are for the individual on-board devices. I am thinking we should do your Chipset drivers first and then your on-board drivers. Like building a house we should ensure the foundation is solid before adding the house on top. What I would like you to do is to download and install ALL the drivers from the HP Pavilion dv6-7029tx Entertainment Notebook PC Drivers page. Ensure you download and install the Chipset drivers first, after that it does not matter which order you install the drivers.
Please re-post with the results on either of the threads you have on the go. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

USB has power, but not detecting any USB drive. Also crazy trackpad.

I own a 2012 Macbook Pro, and I am running OS X Version 10.9.4 on it. Everything was working fine until last week, when the USB ports stopped working. Now, the USB ports still have power because the lights in my USB drive and external hard disk turn on when I insert them into the system. However, the OS X is not able to detect any of these devices as well as my USB mouse. I have Windows 7 installed on bootcamp, but there is no USB response in Windows 7 as well.
I have done the SMC and PRAM reset, as suggested on numerous other discussions, but there were no improvements.
To add to all this, the trackpad on my macbook started going berserk. The pointer has started to randomly click and drag, while I am not even touching the trackpad. It is extremely hard to move cursor to a particular folder, because the cursor will click and drag a lot of times, while it has reached its destination. Also, the trackpad acts insensitive in certain regions. I tried cleaning the trackpad (as suggested on other discussions), but the problem goes away only temporarily. It seems, after using it for a couple of hours, the problem is back again.
With USB and trackpad not responding, it is getting hard to pass the first week of school. I took it to IT department at my school, they checked it for a couple of minutes, and told me that I'll have to shell out $280 for sending it to Apple Depot. I'll really appreciate any kinda help!
Thanks for your time!

Hi @Ak7
Welcome to the HP Support Forums!
I understand that you are having trouble with your USB ports not recognizing most devices. I am happy to assist with this.
Since it just recently started to happen, I would normally recommend starting with a system restore to a point before the problem began. (say about a week ago or longer if possible) Unfortunately you have already done a reinstall, so there should not be any useful restore points to use.
Presumably you already backed up any data you could before reinstalling windows, and if so, then you could try a system recovery, which would restore the factory image of the notebook. Give it a try and let me know if it makes any difference.
Using Microsoft System Restore (Windows 7)
Performing an HP System Recovery (Windows 7)
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

My apple TV is connected and has power but all of a sudden not working

I bought a new remote. (yes it's the correct one) I tried pairing by following instructions but I did not see the remote symbol on my tv screen. When I point it at the Apple TV and press the menu button, the light on the Apple TV blinks which tells me it's receiving signal from the remote. For some reason I can not get into the Menu to make any selections. Now the apple TV is on but in screen saver mode. When I press the remote it does nothing! It has been almost a month since I used it but I'm not sure that would effect anything. Help

Hi Bibsinger!
So that the Community can help you better, we will need to know exactly what model Canon scanner you're using and what Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x). Any error messages or other details you'd like to give will only help the Community better understand your issue!
Thanks and have a great day!

Usb port has power but wont read macbook pro

I have a macbook pro with 2.4ghz intel core i7 mac os x version 10.7.3 and my USB ports recently stopped working. They still power drives, but are not reading any information. It's as if the devices do not communicate, though the powering function of the ports still works. Any body know what I should do about this?

This is what it says under the system profiler both when something is plugged in and not... in case that makes a difference.
USB High-Speed Bus:
Host Controller Location:          Built-in USB
Host Controller Driver:          AppleUSBEHCI
PCI Device ID:          0x1c2d
PCI Revision ID:          0x0005
PCI Vendor ID:          0x8086
Bus Number:          0xfa
FaceTime HD Camera (Built-in):
Product ID:          0x8509
Vendor ID:          0x05ac (Apple Inc.)
Version:          5.16
Serial Number:          CC2BBJ063BDGFKL0
Speed:          Up to 480 Mb/sec
Manufacturer:          Apple Inc.
Location ID:          0xfa200000 / 3
Current Available (mA):          500
Current Required (mA):          500
Hub:
Product ID:          0x2513
Vendor ID:          0x0424 (SMSC)
Version:           b.b3
Speed:          Up to 480 Mb/sec
Location ID:          0xfa100000 / 2
Current Available (mA):          500
Current Required (mA):          2
Apple Internal Keyboard / Trackpad:
Product ID:          0x0252
Vendor ID:          0x05ac (Apple Inc.)
Version:          1.18
Speed:          Up to 12 Mb/sec
Manufacturer:          Apple Inc.
Location ID:          0xfa120000 / 5
Current Available (mA):          500
Current Required (mA):          40
BRCM2070 Hub:
Product ID:          0x4500
Vendor ID:          0x0a5c (Broadcom Corp.)
Version:          1.00
Speed:          Up to 12 Mb/sec
Manufacturer:          Apple Inc.
Location ID:          0xfa110000 / 4
Current Available (mA):          500
Current Required (mA):          94
Bluetooth USB Host Controller:
Product ID:          0x821a
Vendor ID:          0x05ac (Apple Inc.)
Version:          0.37
Speed:          Up to 12 Mb/sec
Manufacturer:          Apple Inc.
Location ID:          0xfa113000 / 7
Current Available (mA):          500
Current Required (mA):          0
USB High-Speed Bus:
Host Controller Location:          Built-in USB
Host Controller Driver:          AppleUSBEHCI
PCI Device ID:          0x1c26
PCI Revision ID:          0x0005
PCI Vendor ID:          0x8086
Bus Number:          0xfd
Hub:
Product ID:          0x2513
Vendor ID:          0x0424 (SMSC)
Version:           b.b3
Speed:          Up to 480 Mb/sec
Location ID:          0xfd100000 / 2
Current Available (mA):          500
Current Required (mA):          2
IR Receiver:
Product ID:          0x8242
Vendor ID:          0x05ac (Apple Inc.)
Version:          0.16
Speed:          Up to 1.5 Mb/sec
Manufacturer:          Apple Computer, Inc.
Location ID:          0xfd110000 / 3
Current Available (mA):          500
Current Required (mA):          100

IPad has backlight but no video on screen

It is a 1st gen iPad, and the screen still appears to work. When I power it on, the Apple logo appears, and the screen is backlit, but after it gets done booting there is no image on the screen. Sound still works fine, and touch response swill works as well. I've tried holding down the power button and home button to do a reset to no avail. Anyone have any suggestions?

Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

Video & Podcast has sound but NO video

When I sync video or podcast to my 30g Ipod, It just shows a small still picture with the title beside it. It does play sound but absolutly no video. How do I fix this problem?

On your iPod go to "Videos / Video Settings".
Then select "TV Out" and either set it to "off" or "ask".
Also, make sure you are accessing the video through the videos menu. If you have a video mixed in an audio playlist and you access it through that, you also won't be able to see the video.

5c has power but no video

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