5c randomly went into recovery mode
My phone randomly went into recovery mode. When i plug it into iTunes to restore it, I get error message 9. Apple support told me all I needed to do was update my iTunes, but I have the latest version and latest mac software update. Help!
http://support.apple.com/kb/TS3694
Similar Messages
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My iPhone 4s randomly went into recovery mode and iTunes can't get it to restore.
Last night my iPhone randomly went into recovery mode on me. Just before I went to sleep a bunch of static lines appeared across the screen. The screen went dark and a few seconds later the Apple logo appeared. A few seconds later is disappeared. A few seconds later it came back. So on and so forth. I thought I had turned it off and was going to deal with it in the morning, but when I woke up the iPhone still just had the Apple logo going on and off again.
I've tried everything today. All the different button hold methods out there. I've tried to sync it to iTunes but the same **** keeps happening over and over again.
A message pops up saying "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." So I press OK. Then I press the "Restore iPhone..." button on iTunes. It asks me if I'm sure I want to "restore it to the factory settings" and I click "Restore and Update". It then says that its "extracting software", "preparing the iphone to restore", "waiting for the iphone", then "verifying iphone restore with Apple". As this is going on the "connect to iTunes" sign is shown on the screen of the iPhone. When the "waiting for the iPhone" part starts, my screen goes black, then the apple logo pops up. The "verifying iphone restore with apple" comes on the iTunes and the status bar appears underneath the Apple logo on my phone's screen. It sits there for a couple of seconds with no progress and then the screen goes black. Then iTunes has the same **** message saying "The iPhone 'iPhone' could not be resotred. An unknown error occured (9)."
I've gone through this process countless times in the past few hours and have done everything that apple support has told me. The windows system is fully updated. So is the iTunes. I've restarted the computer. I have no idea whats wrong and its making my blood boil.
A couple of notes about the phone:
It's over a year old. It's never had water damage. It was nearing the max capacity of its internal storage. This has never happened before. I keep it in an Otter Box. I had very little problems with the phone. Lately a couple of apps like snapchat and the barstool sports app were taking a little longer to open up or would randomly close out and sometimes my camera would take a while to get going. But this problem is just ridiculous and completely rendered the phone useless.Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling -
My iPhone 4s randomly went into recovery mode and I can't restore it with iTunes...what do I do?
Last night my iPhone randomly went into recovery mode on me. Just before I went to sleep a bunch of static lines appeared across the screen. The screen went dark and a few seconds later the Apple logo appeared. A few seconds later is disappeared. A few seconds later it came back. So on and so forth. I thought I had turned it off and was going to deal with it in the morning, but when I woke up the iPhone still just had the Apple logo going on and off again.
I've tried everything today. All the different button hold methods out there. I've tried to sync it to iTunes but the same **** keeps happening over and over again.
A message pops up saying "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." So I press OK. Then I press the "Restore iPhone..." button on iTunes. It asks me if I'm sure I want to "restore it to the factory settings" and I click "Restore and Update". It then says that its "extracting software", "preparing the iphone to restore", "waiting for the iphone", then "verifying iphone restore with Apple". As this is going on the "connect to iTunes" sign is shown on the screen of the iPhone. When the "waiting for the iPhone" part starts, my screen goes black, then the apple logo pops up. The "verifying iphone restore with apple" comes on the iTunes and the status bar appears underneath the Apple logo on my phone's screen. It sits there for a couple of seconds with no progress and then the screen goes black. Then iTunes has the same **** message saying "The iPhone 'iPhone' could not be resotred. An unknown error occured (9)."
I've gone through this process countless times in the past few hours and have done everything that apple support has told me. The windows system is fully updated. So is the iTunes. I've restarted the computer. I have no idea whats wrong and its making my blood boil.
A couple of notes about the phone:
It's over a year old. It's never had water damage. It was nearing the max capacity of its internal storage. This has never happened before. I keep it in an Otter Box. I had very little problems with the phone. Lately a couple of apps like snapchat and the barstool sports app were taking a little longer to open up or would randomly close out and sometimes my camera would take a while to get going. But this problem is just ridiculous and completely rendered the phone useless.Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling -
I phone randomly went into recovery mode
I plug my iphone in every night to charge and the battery life was at about 80-90% before I went to bed. I woke up and saw that it wouldnt turn on or anything. Its like it was dead. I plugged it in to my computer and opened itunes and it said my phone was in recovery mode and i had to restore it to the original factory settings. Why did it do this?! it is completely inconvenient and is making me hate the phone!
I am also having this issue. Running iOS 4.0.1. My iPhone seems to go into recovery mode without any apparent cause. Typically, this happens overnight, but recently the problem has become more frequent, and also has now happened once in an interval of 15 minutes between setting the phone to sleep, and trying to resume use of it. I have tried to restore my phone several times, and while this initially seemed to help (there was a time when this issue was happening almost nightly), eventually the recovery mode issue has begun to recur. I have held off on updating my system software until I can find out more about what might cause this problem.
Of course, holding down Home+On for 10+ seconds will force boot the iPhone, but this really shouldn't be happening in the first place. -
How do I get my phone turn on and get out of recovery mode and save my data on the phone?
Try using RecBoot to kick it out of Recovery Mode.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
I tried uppdating my ipad then it went into recovery mode. I thought "oh no problem, my phone has done this before". So, I hooked it up to iTunes and started to restore/update it, but when the update began, it said it would take 24 hours to download. Already abnormal. Then, the number kept rising higher and higher until it got to 300 HOURS. Then, once it reaches a certain 300, it says "connection failed. please check to see that you have a working connection or try again later" or something like that. So, my iPad is now stuck in recovery mode and I can't exactly talk to people now. What do I do?
Hello aZaa4401
Sorry to hear about your issue. I would start your troubleshooting with the article below to check to settings of your computer to make sure your connection is good to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Regards,
-Norm G. -
I updated my iphone 5 to ios 6.something (something about the speakers) to get rid of a notification and it went into recovery mode!!! My photos are not backed up or on icloud. i havent restored yet because i cannot lose my photos/videos, etc. but tinyumbrella wont work to exit recovery mode. HELP! please:(
i tried tinyumbrella (and another similar software) to exit recovery but it only remains on the apple logo stuck there. please is there anything else i can do? i've contacted apple and they have told me the only choice i have is to restore and lose all my data.
my iphone isn't jailbroken and i've updated before without this problem so i'm not sure what has happened. is there anyyy hope please ???First I would try to hold down the power and the home button for about 15sec, but at least as long as the iPhone restarts, if it is still stuck or still in recovery mode then I can suggest you the tool "Wondershare Dr. Fone for iOS", it is both a Windows and Mac tool and I just used it today to get my iPad out of the Recovery mode.
Tell me if any of these options worked for you. -
After updating my Iphone 4s to os 7.1.1 from 7.1 over the air, my phone went into recovery mode. Yet when I try to restore it with Itunes on my windows 7 laptop it says the network connection has been reset. Make sure your network settings are correct and your network is active, or try again later. My phone has the itunes logo and charger symbol on it, as well as an arrow pointing at the Itunes logo. After holding the sleep button down or even doing the hard reset the same screen comes up on my phone regardless of whether it is plugged in or not to my computer. I have turned my computer off and on again. It is plugged in and charging as it's battery life is very short. I also reset my modem and the same error message pops up. The only option on my computer when my phone is plugged in is to restore it. My firewall also allows Itunes through it. I have literally tried everything I know being someone who knows very little about technology. I also do not want to hear about how the update worked for other people. My phone has been in recovery mode for 5 hours at least now so it will just make me more frustrated if a bunch of people post about how the update worked for them.
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
kevinpowell1 wrote:
how can i get it out of recovery mode?
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
iPhone 4 went into recovery mode when trying to restore it. Now the only option iTunes allows is for "restore & upgrade", it is not offer an option to restore from a backup, says that must first do the upgrade, when attempting to do the upgrade the iPhone won't accept it.
How can I restore from a back up in recovery mode when the only option is "restore and upgrade"?
Please help.You don't you must restore your phone first and then you will have the option to restore from your backup.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support -
my iphone went into recovery mode for some reason and is unable to be restored. it wont turn on and when plugged into a charger it shows a usb and itunes symbol. so i plugged it into my mac and connected to itunes then itunes said it has detected a phone in recovery mode and needs to be restored. so it goes through the restoration process for a couple minutes or so then stops and says itunes is unable to restore because an unknown error occurred (2001) or (2006) and other times i try it says its unable to restore because itunes cant detect the device... any ideas how to fix this?
Errors 2000-2009 (from Apple support): If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604. If the issue persists, it may be related to conflicting security software.
2001: Use up to date software. Make sure your device is in DFU Mode: http://www.iclarified.com/entry/index.php?enid=1034
2006: Use a different USB cable. Possibly the one that came with your iPhone. -
IPhone 5 went into recovery mode trying to upgrade to iOS 8.1
So last night i tried upgrading my iPhone 5(iOS 8.0.2) to iOS 8.1. Initially the phone hung up maybe due to network being slow and i rebooted my iPhone which took around 10 mins just to come back on and then took about 2 hours searching for my network but in vain. Then i retried iOS upgradation only so that my network can come back. Upgaradation failed but network came back.
Today i went to a much better fast network and started my upgrade. An alert came of text "Verifying Upgrade" and after about 10-20 minutes my phone just went into recovery mode showing the Connect to iTunes sign. Now it keeps on saying restore which will delete all my data plus i need to download the entire 1.87 gb of it instead of just an up gradation of 64-65 mb. Now what am i supposed to do.
I have been using Apple products for the past 5 years almost as i am a iOS developer myself. Apple is really starting to loose it. I never had OS problems before and even the iOS 8.0.2 was too slow for my phone. Now this phone is not under warranty anymore so what i need to know from Apple ASAP is what do i need to do to make my iPhone up and running and i think they should cover this as this is their OS problem.prachi@MV wrote:
So last night i tried upgrading my iPhone 5(iOS 8.0.2) to iOS 8.1. Initially the phone hung up maybe due to network being slow and i rebooted my iPhone which took around 10 mins just to come back on and then took about 2 hours searching for my network but in vain. Then i retried iOS upgradation only so that my network can come back. Upgaradation failed but network came back.
Today i went to a much better fast network and started my upgrade. An alert came of text "Verifying Upgrade" and after about 10-20 minutes my phone just went into recovery mode showing the Connect to iTunes sign. Now it keeps on saying restore which will delete all my data plus i need to download the entire 1.87 gb of it instead of just an up gradation of 64-65 mb. Now what am i supposed to do.
I have been using Apple products for the past 5 years almost as i am a iOS developer myself. Apple is really starting to loose it. I never had OS problems before and even the iOS 8.0.2 was too slow for my phone. Now this phone is not under warranty anymore so what i need to know from Apple ASAP is what do i need to do to make my iPhone up and running and i think they should cover this as this is their OS problem.
Right if my Honda breaks down - Honda should cover the cost right?
If your phone is in recovery mode, then connect to iTunes and restore your phone. -
For some reason, my iPod doesnt power up when I connect it to my computer, but it does if I plug it into my wall charger.
I need to restore it as it went into recovery mode, what is it that doesn't allow it to connect to my computer and what can I do to fix it?You can re-download for free (As with the free music the bill just reads .00) .
Try it with one and see for yourself.
Oh yes, spare yourself future grief since this doesn't apply to music and video, get an external HD to back up iTunes and use it! -
I was loading the latest software update to "fix bugs and security issues" and my phone went into "recovery mode". I've never seen this before. I plugged it into iTunes as shown on the screen of my phone and it says "Iphone in recovery mode detected" and suggested resetting the phone to factory settings. I don't want to lose all my data so is there another way to fix it? All help will be appreciated!
Sorry, whatever data you had on your phone has been wipe off already, since your phone is in recovery mode.
You will need to restore your phone. Then if you have a backup, you can choose that backup to restore from, if you have no backup, your only option is to sync contents from iTunes. -
I have a 4S and just tried updating to the latest iOS version and my phone went into recovery mode and iTunes says I need to restore to factory settings. Anyone know how I can fix my phone without losing all my content?
You would only be able to restore to a backup to iCloud or iTunes:
Restore from Backup
Cheers,
GB -
I used to have Emoji on my iPod when I first bought it. I had to restore my iPod because it went into recovery mode and it deleted everything. How do I get Emoji back? Do I have to buy it off iTunes?
You can redownload iTunes purchases at no additional cost by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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