5D Mark II Image error !!! Please Help !
HI there. I found out few days ago that my Canon 5D Mark II have some problems.. I got few pics (RAW) that is showing this kind of image , even on the display look ok!
I'm wondering if anyone can tell me what kind is problem it is and further info.
Best Regards,
Madalin
Hi,
That's a corrupted file.
The first thing I'd suspect... also the easiest and cheapest to fix... would be a problem with the memory card or your downloading process.
If I understand correctly, the image looks okay when reviewed on the camera's built in monitor screen, right? Well, that's not conclusive, but it does suggest the the original file was okay. The review image is actually a small JPEG embedded in the RAW file, so it's not 100% certain that there isn't a problem with the camera. But...
I've seen this happen when downloading from a card reader that was connected to the computer via a USB hub.. Eliminating the hub and instead connecting the reader directly to the computer's USB port solved the problem. I now use a computer with a built in card reader (which is both faster and utterly reliable... but like any computer component, could fail).
I've also seen it happen due to the memory card. That might be the card itself actually failing, or simply that it hasn't been regularly formatted in-camera. You might try formatting the card in your computer first, then formatting it again in your camera (you should alwasy format in-camera before shooting with a card... just be sure all images you want to keep are copied off the card first). If that doesn't solve the problem, try a different memory card. They do sometimes "go bad". It also seems to be more common for off-brand cards to fail.
You also might try a different card reader. They sometimes go bad, too.
If you don't already do so, one way to rule out the card reader as the problem would be to try downloading directly from the camera, with the USB cable that was provided with the camera. I don't normally recommend doing that, but it might help you tell if a card reader is at fault.
The reason I usually don't recommend using the USB cable connected to the camera to download images is because the USB socket in the camera is rather easily worn or damaged, and so is that cable. The USB socket in the camera is a rather involved repair, so I normally recommend using a card reader. A separate reader is also usually faster downloading, compared to the USB cable. (Just how fast depends upon the type of connectivity.... USB2, USB3, Firewire 400, Firewire 800, etc.)
However it won't hurt to download directly from the camera, just to test whether or not the card reader or it's connections to the computer are causing the problem.
Also closely inspect the end of the card where the pins fit into it. Look for any broken pins stuck in the card. And use a flashlight to inspect the card socket down in the camera, looking for any bent pins. Hopefully there aren't any. If there are, it might be possible to carefully straighten a bent pin, or the socket might need to be replaced.
If you do the above and pretty much rule out that it's a memory card, card formatting, card reader, or connectivity problem, the next thing to try is "rebooting" the camera. Here is a link to a post on another forum about why and how to do that. Try that first to see if it helps.
If a proper "reboot" doesn't solve the problem, you might want to reinstall the camera's firmware. You can download the firmware and instructions how to install it from here, on the Canon website. In case you have never done this, it's fairly simple, but you do have to be careful to follow the instructions, use a freshly formatted memory card (even if installing the firmware from a location on your computer), need to have the camera's battery(ies) charged up and avoid interrupting the installation. It is possible to "brick" a camera, when installing the firmware. That requires a trip to the service dept.
Honestly, I think rebooting and reinstalling the firmware are both long shots to solve a problem like this. But they are things you can do yourself, might clear some muddled instructions stuck in the cameras memory or repair an instruction set, and they cost nothing to try.
Hope one or the other of these ideas help. If not, you will need to contact Canon Service Dept. and discuss sending it in for them to look at. It might be a connectivity problem or failing component in the camera.
Alan Myers
San Jose, Calif., USA
"Walk softly and carry a big lens."
GEAR: 5DII, 7D(x2), 50D(x3), some other cameras, various lenses & accessories
FLICKR & PRINTROOM
Similar Messages
-
Hi all,
I am using Adobe Pro 11 and on opening a pdf I am getting error 'Insufficient Data for an Image'. Please help and provide a workaround if the solution not there.
I have already set the preferences to for page view to low zoom settings, and page fit view settings, but it never opens the pdf. Please check and provide a solution asap.
Thanks in advance!Most of the documents have sensitive info on them. I will have to do some looking for some that i can share, but will get something to upload (dropbox) as soon as I can.
Thanks for you help. -
Windows - No Disk Error - Please help!
Windows - No Disk Error - Please help!
Hi,
I have the following set up:
* Lenovo T-61p
* Windows XP Pro, SP 3
* HP Photosmart 8250 printer (with nothing plugged into the various card readers, and USB slot in the printer)
I am getting the following error:
Windows - No Disk
Exception Processing Message 0xc0000013 Parameters 0x75CE023C
0x84C40C84 0x75CE023C
I have done a lof experimenting and thru process of elimination, and believe I have determined that this only happens when the HP Photosmart 8250 printer is plugged in to the USB slot of the computer.
I can stop it from happening by safely removing hardware, and removing the drive that the 8250 creates on your computer when you plug it in. In my case, this is drive E. I'm guessing if there was something in the the various card readers, and USB slot in the printer, that's what those would be, but I don't those use those functions of the printer.
I understand there is more at work than simply the printer, because I did not used to get this error, so some software changed as well, that is scanning all ports, and finding a drive that has no disk, and producing the error.
A simple google search finds a lot people all over the world having this problem, and are solving it in different ways, because the suspected source is different: Norton, HP, etc.
I have tried everything I have read, and the only thing that works was my own idea, of manually safely removing the drive the printer creates each time I plug in the printer.
Anyone every any better, more permanent solutions? Or know what the real root of the problem is? What is scanning all the drives and being showing an error message because it found an empty drive?
Thanks and Happy Holidays/New Year!I've been getting the same error on my 4G nano for the past week. I've had my nano for about a month and the first few weeks were fine. Tried it on 2 different computers (Vista and XP) and same problem. Tried it on a 3rd (XP) and it started ok. Problem started coming back after a day.
I was able to find a quick fix though. I noticed that sometimes the message says something like "iexplore.exe... no disk..." even if I don't even use IE. What I do is end iexplore.exe on task manager before running iTunes and syncing my nano. I don't get the error whenever I do this, but one drawback is that the contents of my nano suddenly pops up in a window - even when disk use is not enabled.
I've reset/restored my nano dozens and dozens of times to make sure it's clean. Leads me to believe it's a driver issue. Either that or I have a friggin malware problem I can't seem to find.
I'll be posting updates every now and then. I'm no expert so I'm hoping an Apple expert also steps in to give some input. -
my ipod generation 5 will not come out of recovery mode. i was simply updating my software and this happened. it will not let me restore it comes up with and error. please help, thanks.
Hey erinoneill24,
Thanks for using Apple Support Communities.
Sounds like you can't update your device. You don't mention an error that it gives you. Take a look at both of these articles to troubleshoot.
iPod displays "Use iTunes to restore" message
http://support.apple.com/kb/ts1441?viewlocale=it_it
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808?viewlocale=de_DE_1
If you started your device in recovery mode by mistake, restart it to exit recovery mode. Or you can just wait—after 15 minutes the device will exit recovery mode by itself.
Have a nice day,
Mario -
I cannot use iCloud on Windows 7, as it won't recognize my apple ID when i try to sign in to icloud it i get error saying "you can't sign in because of a server error (please help some one)
Although your message isn't mentioned in the symptoms, let's try the following document with that one:
Apple software on Windows: May see performance issues and blank iTunes Store -
I have made a web page in HTML with several links to JPGs / GIFs. While text matter opens up perfectly, but not the images. Please help me.
== This happened ==
Every time Firefox opened
== User Agent ==
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; CTS Version; .NET CLR 1.1.4322; .NET CLR 2.0.50727)URL of that web page?
-
accidentally removed from,sharing and permissions the admin user,and now i do not when i find the home icon at my computer i do not have permmission,and the mac does not works properly,lots of question mark at the dock ,please help
I'm going to assume that since you deleted your hard drive and all its files, you had a backup, yes? If the backup has an OS (bootable clone), then you can boot into it by holding down the option key when you start up you iMac and choose the backup drive. Then use Carbon Copy Cloner or Super Duper to copy the files back to your iMac.
-
HT201442 I did this but still i am getting the same error , please help me .
I did this but still i am getting the same error , please help me .
<Email Edited by Host>Look at http://support.apple.com/kb/ts4451
Cheers, Tom -
I am using adobe photoshop cs6. I am facing a problem. When i save any image as "save for web". After saving image it show cropped. An image show many parts of the image after saving the image. Please help me. Thanks in advance.
Just go back in photoshop and use the Slice Select tool, then just click and select the slice and hit delete - if you're not sure which one is the active slice just right click and find the one that has the Delete Slice option.
It's possible you either added the slices by accident or if you received it from someone they just had the slices hidden. For the future, you can go to View > Show > Slices to display (or hide) slices. -
i am not able to update my iphone 4 ,when ever i tried to update it its show 1309 error...and at times 9006 error ,please help me ..
Hey alkarim2008,
If you are having an issue with being unable to update or restore your iPhone, I would suggest that you troubleshoot using the steps in this article -
Resolve iOS update and restore errors in iTunes - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
hi my iphone is broken. it won't pass the connect to itunes. when i try to restore is says that there is an error. please help!
thanks,
jg2013
<Subject Edited by Host>Hello, 02633.
Thank you for visiting Apple Support Communities.
If your iPhone is disabled, you will need to process the steps in the article below.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
Jason H. -
I have updated my iphone with the current software but it is showing you need to connect to of itunes to activate your phone, when i did that it is continuously showing an error.please help me to get through.
Kindly Activate my phone.Rajan Gupta wrote:
...it is continuously showing an error.
See here > http://support.apple.com/kb/TS3424
Also see this discussion.
https://discussions.apple.com/message/21189708 -
i need the drivers for earl 2011 macbook pro 13 inch i7 4 gigs for windows 7 64 bits i tried downloading with bootcamp butt it never completes allways ends up with an error please help if any one has the drivers or knows were i can download them
Doug...
If you don't have it for reference, the manual might come in handy > US/Boot_Camp_Install-Setup.pdf
After it loads, Command + F to find information regarding the drivers. -
My macbook crashed about two weeks ago and I had icloud already set up. How do I go about retrieving the music and images? Please, help me. I had over 10gb of music on that computer and the only place it was backup was icloud. Thanks.
I hate to say this, but unless you are paying the 25 bucks you cannot back up your library to the cloud.
All you can do is back up the items you "purchased" from Apple.
iTunes Match
For $24.99/year you’ll get access to all your iTunesmusic including tunes you ripped from CDs or “borrowed” from anonymous friends. It scans your library to see if the song exists in iTunes’ 18 million song catalog and if it does it’ll stream it to you at 256 kbps. If your song is not in iTunes then it’ll be uploaded to iCloud at whatever rate it is on your device where it can be streamed for your listening pleasure. I cannot find any information on how to restore a library, however
Best of luck -
hi i just bought my new iPhone 4s yesterday and when u opened it was not updated so when i tried SO MANY TIMES to update it on the devise and on my new mac it said that there was a unknown error please help me
Please tell us what kind of computer you have, what operating system and what version of iTunes. Not just "the latest version of iTunes", the exact version number.
-
i can't download the apple ios 5 for the ipad. after downloading around 10 % an error no. 3259 occurs. it's a network error. please help . it's urgent. i am having apple ipad 2 3G wifi.
i switched off all the security settings and all the firewalls.
i m unable to install any of the app on the ipad
so i saw the apple support and it said to update the older version of my ipad.
and niether am i able to download the update nor am i able to download any app and install it in my ipad2
i also tried to download an .ipsw file (ios5 update) from torrentz bt i am also unable to install from that as itunes rjects that file and gives an error. and also tries to delete that file. plz anyone help urgently.
Maybe you are looking for
-
How to customise the HTML wrapper of a SWF in BO InfoView ?
Hi, We have built some SWF with Xcelsius and published them in the BO InfoView. We open them using the OpenDocument syntax, that generates some HTML / Javscript code around the SWF. My question is : how can we modify this template ? One of the things
-
ZEN Firmware request: Expanded EQ setti
I've just recently acquired the ZEN 6GB model, and I simply love it, with one exception: Lots of stuff in the forums about the EQ options, but nobody seems to have yet pointed out the fact that the ZEN models arri've with only a 5-band EQ, and that t
-
How would you approach this SQL prob?
Suppose we have an accounts system An account is simplistically defined by its ID All spends of money are logged with that ID, on a date ID, Date, Spend 1, 01-jan-2007, 200 1, 01-feb-2007, 200 1, 01-mar-2007, 200 1, 01-apr-2007, 200 1, 01-may-2007, 2
-
Replaced Harddrive- failing again. Help?
My 15" alum 1.67 Powerbook g4 hard drive failed. Got the question mark for startup disk, no HD recognized, but ran fine from my external bootable backup. So, after looking for advice, I replaced the HD with a 160gig seagate. Things were OK for 2 week
-
Hi guys! I'm currently upgrading a clients site for iPad support (video playback) and I'm have a VERY hard time producing videos that will actually play on iPad. I'm using the following specification: "H.264 video up to 720p, 30 frames per second, Ma