5G iPod Swap at Apple Stores

I'm experiencing problems with my iPod and most likely will need to swap it. My question is, since I had mine personalized, do you think they will tell me to send it in? I only ask this cause I don't want to drive the hour and a half to the Apple store just to have that happen.
Before everyone says, try this, try that, I've completely discharged my iPod, tried charging it with a USB cable, Firewire cable, car charger, and wall charger, and only get about an hour to an hour and a half of playing MP3s. Also, if I use the hold switch, let the screen go to sleep, about half the time, I'll have blue and green lines going across the screen. And, last night when I grabbed my iPod, the screen was flashing black and white. I can turn it off (press and hold the play/pause button), and the thing will completely discharge in about 4-6 hours with out playing.
Yes, something is definitely defective with this one, and even though it's cool to have it personalized, I would feel better just getting a new one all together.
Thanks.

I had a problem with my personalized 5G Ipod (kept rebooting itself while playing songs). I bought it online through the apple website, took it back to the apple retail store and they replaced it on the spot, but with an un-personalized one. They said if I wanted it personalized again I would have to send it in, but shouldn't have a problem getting it replaced. Anyway, they were very accommodating about exchanging it at the store even though it was personalized. Only took 5 minutes before I had a brand spankin new one in my grubby little hands.
Also, you probably already tried this but just in case, try to re-install the operating system before you go to the store, they will probably ask if you did this.
Good Luck

Similar Messages

  • The screen of my ipod broke so will i be able to get a new one but i left my ipod in the locker and my mom is planning to go tomorrow without the ipod to the apple store

    the screen of my ipod cracked so will i be able to get a new one but i left my ipod in the locker and my mom is planning to go tomorrow without the ipod to the apple store but we still got the case of the ipod from the first day we cant find the receit though

    1) you can get a replacement one, though you might have to pay the out of warranty price for the device (normal iPod touch 4th gen 8g = $99)
    2) If you don't have the iPod itself, its is highly unlikely they'll replace it since you won't be handing the original over (since its in your locker)

  • I brought my first generation Ipod to an apple store today and was informed that the batteries are no longer available??

    I brought my 1st Gen Ipod to an Apple Store today and was informed that batteries for this unit are no longer available. I find this totally unacceptable.
    Is there anyway that I can have the battery for this unit replaced?
    Please advise
    A.Lauro

    There are still several third party service centers out there who offer replacement services for the battery.  Google for "iPod battery replacement."
    Better yet, see if your 1G iPod Nano qualifes under Apple's 1G Nano recall regarding a batch of nanos shipped with bad batteries.  See this article for more details.
    http://www.apple.com/support/ipodnano_replacement/
    B-rock

  • Need new sticker for iPhone 5 box after a swap at Apple Store.

    iPhone 5 swapped at Apple Store, and I would like a sticker with the correct numbers to put on my box. How do I get one?

    If you're "sentimental" about the box a phone came in five years ago, then perhaps you need to re-examine your motivations and aims in life.
    I will take no more time to discuss this. Perhaps someone else will believe that you wish to restore this box for "sentimental reasons". I wlll mention only this possibility:
    http://www.brother-usa.com/supplies/tape-labels/tc-laminated.aspx#.UwysrNxHFic
    Those are likely the only solution for printing white-on-black that you will find, and of course will look nothing like the original label, which for good reasons Apple probably makes difficult to reproduce.

  • Bought iPod on the apple store but the wrong address not yet dispatched

    Hi,
    I bought an iPod on the apple store online and checked everything before submitting the order. However when I got the conformation email the delivery address is not what was set. Now apple have all their offices closed today (typical), is there any way of contacting apple in regards to this matter as I do not want the order to be processed as if it does then there is nothing they can do IIRC.

    I think your goal is to speak to a person. So I would call 1-800-myapple and select the option to get a sales person, not a service person. +Service for an existing order+ may be closed on the weekend, but I can't believe they would be closed over the weekend for a +new sale+. That would be like closing the local physical Apple Store on weekends.

  • How much would it cost to get a new ipod if i were to bring my ipod to the apple store?

    How much would it cost to get a new ipod if i were to bring my ipod to the apple store?

    Apple does not have a trade-in program. They do have a recycling for credit program, but you are likely to get more for it if you sell it yourself.
    Apple Recycling program   http://store.apple.com/us/browse/reuse_and_recycle

  • I broke my iPod 5 screen last week, the whole screen is cracked.The front camera is kinda broken. I got my iPod like a year and half ago, so the warrant is over. I got my iPod from a Apple store. Can Apple fix my iPod?, how much will it cost? Respond ASAP

    I broke my iPod 5 screen last week, the whole screen is cracked.The front camera is kinda broken.The back of the iPod is pefectly fine and the home button is fine too. I got my iPod like a year and half ago, so the warrant is over. People said Apple doesnt repair devices, they exchange for it.I dont think u can exchange my iPod. I got my iPod from a Apple store. Can Apple fix my iPod?, how much will it cost? Respond ASAP. Or name some places to repair it?

    Really.  You cannot exchange a 32 gb for a 16 gb at all.
    Sorry.
    The Canada Proce happens to be $149.  You can look this up yourself.
    http://www.apple.com/support/service/

  • If you trade in a cracked iPod at the Apple store do they give you a refurbished one?,  in a cracked iPod at the Apple store do they give you a refurbished one?

    Basically just what the question says. Only reason I want to know is because I have had 4 iPod touches. All 4th gen. My original one got cracked but I traded it in for a new one. That ones battery died within 5 minutes of usage. I took that one to the Apple Store and they gave me another one. This one won't charge and dies very quickly. Those are the reasons I suspect that it is refurbished and want to know.

    They have the option to give you a refurbished iPod.  The refurbished iPod includes a new battery and new back at least.

  • My new iPod Classic will not sync with my new Mac Book. My iPhone 5 does, so does 2nd gen. iPod touch. Apple Store cannot figure it out. Tried different Classics on different Macs, same thing. iTunes update issue ?

    The iPod Classic I bought a month ago is not synching with my new Mac Book I bought 3 weeks ago. All the software was immediately updated. My iPhone 5 synchs fine, and so does my 2nd generaton iPod Touch. The original computer I synched all of these devices on was my HP latop. I bought my Mac and Classic to the Apple Store for a 'Genius Appt' and they could not figure out what the problem is. The connected my Classic to another computer and the same thing happens. It says device is not recognized. They also took other iPod Classics and connected them to my Mac and other Macs. The same thing was happening. They took notes and said it probably is an iTunes update issue.
    I can manually drag songs into my Classic but I lost all playlists because it cannot be backed up as well and they had to restore it. For now I am holding on to it but it's usless to me if I cannot use it the way I liked too. I used it for the gym and bike riding and my last iPod battery died after 6 years. A charge would last 45 miutes. I love the Classic for what I use it for but it's a $275 brick to me now. At least the renewed by receipt so I can get a full refund.
    Is anyone else seeing this issue ? The Apple Store employee said he saw a first generation iPad havng the same issue. As of now the Support Dest is unaware of this. As much as I love my new Mac I am disappointed I cannot sync my new Classic to it. Total bummer.
    Any help would be apprecated.

    By the way, I totally restored everything. It was ok. It starts to 'unrecognize' my iPod Classic when it comes to synching with iPhoto. After this happened all the menus disappeared from my iPod (music, Podcasts, movies synched fine). It seems to be a problem when synching with iPhoto. It was the same thing before.

  • Is it possible to get receipt for ipod bought at Apple Store

    Several months ago, my wife bought as a present an iPod and Logitech mm50 speakers at an Apple Store in the Mall nearby. Unfortunately, the receipt is long gone, if she even had one. Is it possible to get a receipt from the Apple store, if I (or wife) can determine when it was bought? I'm concerned about problems with the mm50 and will need proof of purchase in order to have Logitech to repair this under warranty. Thanks.

    Thanks for answering, but getting through to the actual store is next to impossible. Only 6 months left on the original warranty and the logitech system is still working fine.

  • Can i buy a product red ipod at a apple store?

    I wanted to buy a product red ipod touch. But i was wondering if I could buy it at a apple store or does it have to be online?

    Yes if they have that color in stock. I would call first

  • Release date of 5G iPod in UK Apple Stores...

    Does anyone know when the 5G iPod will be released in Apple Stores in the UK? I want to go to the Birmingham Apple Store to purchase mine (Black 30GB) rather than use the internet.
    Any idea?
    Thanks!

    Thanks for the replies everyone, especially the last one: I had absolutely no idea one could reserve iPods at a store! Fantastic!
    One white (no black remaining) 30GB iPod will be mine as soon as my NUS card arrives (The first arrived with S Harron, not S Harrow... how thick can your get!?)
    Again, thanks everyone.
    A soon to be £200.93 poorer,
    --Sam--

  • Can I ship my refurbished iPod to a Apple store? PLEASE HELP

    i just bought an refurbished ipod touch online, but i shipped it to a freight forwarder to see if he could ship it to my country, the shipment got cancelled, and know i have an order standing online, but no where to ship it to. I have a friend who could pick it up at an apple store(i cant send it to his house). but i dont know how to do that. And if that is not possible can i just get my money back?

    Apple does not buy back their equipment.
    If you wish you can sell it on your own to someone else.
    Allan

  • Are replacement ipods from the apple store refurbished ones?

    I broke my 4th gen ipod's screen saturday and I was pretty bummed out bc I thought I was going to have to buy a new one, but I took it to the apple store on sunday and they were pretty cool about it and gave me a new one for free, but is it really a new ipod or is it a refurb? it works pretty nice and it's even faster and more responsive than the one that broke but im noticing the battery runnin low a bit faster than the old one, I'm going to completely drain it and recharge it to see if that helps, but yeah anyone know how good the replacement ipods are?

    Almost all the time replacement iPods are refurbished ones, not new. The only case I think you would get a new one is if there were not any refurbished ones available. Regarding battery life, it is high dependent upon the apps you have and the settings for the apps. Thus, a little shorter battery live is probably due to different settings/apps rater than a bad battery.

  • Ordering iPod from US apple store and delivering to US?

    I'm in Singapore and wondering if it's possible to order and iPod touch from US apple store and deliver it to an US address.

    Only if the payment method is also associated with the USA. Like the credit card billing address.

Maybe you are looking for

  • Ios iphoto "add a caption" removed if photo exported why ?

    Where outside iphot can the captions be viewed - I've synced a photo folder from itunes to my ipad. - Worked on them all in iphoto so they are edited and given them each a caption - Now to get them to my computer I've decided to copy to camera roll.

  • Route in STO

    Hi all Please guide how to assign route for STO Regards

  • One NIK filter does not appear as plug-ins

    Dear All, I'm working with the NIK Color Efex Pro plug-ins that include a whole series of plug-ins, but one does not appear in Photoshop.  That is the Analog Pro 2 package.  I can get it to work, but I must open it separately because it won't appear

  • OIM 11g recon: Job ID -1

    I have written a custom scheduled job which creates recon events. But the generated events have Job ID as -1. Do I need to pass some value at the time of creating the recon events so that this field is populated with the correct value.

  • One Problem

    I bought a book, named:"corejava 2", but CD attached was broken so I download required softwares to install and test it well. but i cannot understand the book's many examples show that like "import corejava.*" etc, so how and what can i replace with