5s iPhone has white background with Apple logo in the middle

5s not recognized by my computer has white screen turning blue white blue

Usually this means there is hardware damage or jailbreaking, and the phone requires funeral arrangements, but you can try recovery mode and restore as described here:
If you can't update or restore your iOS device

Similar Messages

Got a iMac upon start up it has white screen with apple logo and loading wheel spinning forever under it, does anybody know how to fix this?

PLEASE HELP!!!!!! EMERGENCY Upon start up normal start up noise occurs, then after white screen with Grey Apple logo, and a spinning loading wheel under it (thee repetitive lines NOT rainbow one) ?!? then thats as far as it goes it stays on that screen forever will not boot up. Any info on how to possibly fix? I've tried several of the Start up shortcuts , it wont even start up in Safe Mode . My fiance' is crushed she is a writer and EVERYTHING SHE HAS WORKED ON is somewhere on that hard drive. Any thoughts, i'm open to any and all LOGICAL responses, thank you very much for ya'lls time ........Its just heartbreaking to see my iMac in this vegistated coma,The whole reason i bought a mac was cause I love them I have Apple EVERYTHING, so once again please help.

Try this: Switch off your iMac wait 10-15 seconds hold down the Option Key (alt) key then press the power botton but keep the option key down. This should show all the available options to boot from. I trust you have a full backup, Good luck.

TS1367 My MacBook Pro will not go past the grey screen with apple logo in the middle

How do I fix this issue is there anything I can do

Hey there Gonzoeg850,
It sounds like you are unable to boot your computer to your desktop or log in screen. I do not know if you have tried these steps from the article you have up there, but that is exactly where I would start:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter.
Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
MacBook Pro: How to remove or install memory
MacBook: How to remove or install memory
Mac Pro: How to remove or install memory
Mac mini: How to remove or install memory
iMac (27-inch, Late 2012): Installing or replacing memory
iMac: How to remove or install memory
Reset the SMC.
If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
Thank you for using Apple Support Communities.
All the very best,
Sterling

TS3824 2011 mac mini won't go past white screen with apple logo

My Mac mini won't move past a white screen with apple logo in the center. What should I do?

Hi ..
If you have v10.7 Lion installed, use Lion Recovery to repair the startup disk if necessary, or reinstall the Mac OS X.
If you are running a prior Mac OS X, boot from your install disc, run Disk Utility. The startup disk may need repairing > Using Disk Utility to verify or repair disks
And try Resetting your Mac's PRAM and NVRAM

I bought iphone 5s 2 days ago and suddenly it turn off and start again till the white screen with apple logo and start again

i bought iphone 5s 2 days ago and suddenly it turn off and start again till the white screen with apple logo and start again
please answer me as soon as possible

Hello Ahmedabokamar,
Thanks for the question! I'd recommend taking a look at the following article for troubleshooting steps that can help get your iPhone working again.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen

My iphone was stuck up with the black background with apple logo.what willl i do to open my phone?

my iphone was stuck up with the black background with apple logo.for 24 hrs. until now i can't open my phone what wil i do?

If it isn't recognized in iTunes see: http://support.apple.com/kb/TS1538 (windows) or http://support.apple.com/kb/TS1591 (mac).

HT1349 i upgraded to yosemite last week, now my computer wont start. it stops at white screen with apple logo. what do i do?

i upgraded to yosemite last week, now my computer wont start. it stops at white screen with apple logo. what do i do?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Won't turn on white screen with apple logo and spinning disc

Mac book air won't boot up just has a white screen with apple logo and spinning disc have tried all the startup multiple key pushes , I think

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 9
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

ITunes Store wont open. Only thing appears is the white screen with Apple Logo

iTunes Store won't opeen. Only thing appears is white screen with Apple Logo and takes really, really long to load.

Hi Davin12,
I'm sorry to hear you are having issues acessing the iTunes Store from your Windows computer.
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
iTunes for Windows: iTunes Store connection troubleshooting
Remove pop-up blockers
Some pop-up or ad-blocking programs may interfere with the ability of iTunes to connect to the iTunes Store. Removing them in many cases will resolve the issue.
Flush DNS Setting in Windows
In some cases, the DNS information you computer uses to connect to the Internet needs to be reset. Follow these instructions to flush your Windows DNS information:
Windows XP
On the Start menu, click Run.
In the Open field type cmd and click OK.
In the resulting window, type ipconfig /flushdns and press Return on the keyboard.
You should see a message that the DNS Resolver Cache has been successfully flushed.
Windows Vista and Windows 7
On the Start menu, point to All Programs > Accessories and then right-click Command Prompt and chooseRun as Administrator from the shortcut menu. If Windows needs your permission to continue, click Continue.
In the resulting window, type ipconfig /flushdns and press Return on the keyboard.
You should see a message that the DNS Resolver Cache has been successfully flushed.
Note: If, in the command prompt, you see this message: "The requested operation requires elevation", close the command prompt and repeat steps 1 and 2 above to be sure that Administrator privileges are used to access to Command Prompt.
The article below will help you troubleshoot the issue from your computer or your iPod Touch:
iTunes: Advanced iTunes Store troubleshooting
I hope this information helps ....
Have a great day!
- Judy

Computer doesn't boot, stuck in white screen with Apple logo

I got a friend that has a MacBook 2.0GHz, Black. The computer had some sort of problem so he took out the HD and placed it into another computer (MacBook 2.2GHz, Black). For some reason whenever the computer boots, it gets stuck in the white screen with the gray Apple logo, and shows up a bar, as if it's loading some sort of firmware update. It never advances, and it doesn't go thru.
If he takes the same HD and puts it into an enclosure, first it would take a while to mount in another computer, and afterwards it would give some errors, but now it doesn't even load.
Before he had the issue with his original computer everything was working fine, and there was no update going on when the computer got broken. The problem that that computer has isn't related to the HD.

If you have physically removed the drive and connected it to another computer and it "took a while to mount" then it sounds like the drive itself is failing. Hopefully he maintains backups.
Boot the MacBook in "verbose" mode (press and hold down option+v while powering up)
http://support.apple.com/kb/HT1492
In this mode you will see all the boot messages scroll by instead of the typical white screen with Apple logo. You will likely be able to see messages indicating what the computer is trying to do -- for example messages indicating that having failures or retrying to read the hard drive.
The access arms on hard drives have to be precisely located above the "tracks" on the disk in order to read data. As the drive ages & wears, the accuracy of the arms can become sloppy, causing the read/write head to no longer be precisely located over a track. This results in failure to read correctly. Most drives have a useful life of about 5 years -- after which the failure rate will go up substantially. Fortunately, replacement hard drives are cheap.

After running mac tuneup got a red dot on the hard drive icon, nothing would respond, now on restart cant get past white screen with apple logo, mac tune up disk still in laptop

after running mac tuneup got a red dot on the hard drive icon, nothing would respond, now on restart cant get past white screen with apple logo, mac tune up disk still in laptop

Restart your MBP holding the trackpad down and hopefully the disk will be ejected. Then try to return it and get a refund or put it in the trash. There is nothing that software does for your MBP that you cannot do yourself or with free software.
If can get your MBP started, delete all traces of the offending software. Worst case is that you may have to erase the HDD and reload the OS and your user data. I trust that you have a backup (minus MacTuneUp).
Courcoul has given you his opinion in a very succinct manner, and as you might surmise, I agree with him.
Ciao.

Iphone 4s is stuck on apple logo and the power button is broken.......Also, the phone has not been jail broken......HELP?

iphone 4s is stuck on apple logo and the power button is broken.......Also, the phone has not been jail broken......HELP?

Greetings bruce0bruce,
It seems your device is not functioning, and the Sleep/Wake button isn't working as well. Based on the information you have provided, it appears your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
iPhone Repair and Service - Apple Support
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D

Imac does not start white screen with apple logo.......

Hi guys, my brand new Imac 21.5 got stuck on the white screen with apple logo and nonstop little wheel, but it never gets out of it....Disconnected everything else restarted but still nothing...stuck at the same screen. Please i need help, the machine is only 3 months old!!!

Hi, do you have AppleCare?
Call AppleHelp in any event 1-800-275-2273
You could try booting from your discs (Disc#1) that came with your Mac -
...L

I get a white screen with apple logo and progress bar on my imac mavericks

I get a white screen with apple logo and progress bar ,then computer shuts down
when I turn my imac back on same thing happens,every time same thing
pprogress bar only goes half way then computer shut down
is there a solution ?
if not is there a way to at least salvage some files and docs?
i Have the latest imac 27

Thanks I tried it but after I repaired my disk via disk utility at start up, it told me that
my disk can't be repaired and to try to back up my files so I can format it
but is there to back up my files?
also what I get is white screen with the progress bar not grey

My macbook 13' (older version) starts only to white screen with apple logo tried to rebooot by pressing shift at the opening but it didn't finish starting before stopping please help anybody please

is anbody there how does this work never done it before my macbook won't start past white screen with apple logo any ideas ?

Are you using a 10.6 Snow Leopard Install DVD? If yes, you can erase and install following these directions: http://support.apple.com/kb/HT3910
You'll know whether or not it is a hard drive issue when you get to step 8 under "Part One: Erasing the hard drive". If you do not see your hard drive in the list on the left side of the Disk Utility window then you know the Mac isn't seeing it—could be a loose cable, but more likely hard drive failure.
If you can see it on the left, click on it and look at the bottom of the Disk Utility window. If you see something like "S.M.A.R.T status: failing" that is definitely a hard drive issue. Otherwise, you can just follow the directions for an erase and install!
Might be worth fixing depending how much a repair would cost. Genius Bar could at least diagnose it for you and give a repair estimate. I'd look at what a new or refurbished one with your same specs would cost though to see if the price differential is worth it...

5s iPhone has white background with Apple logo in the middle

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