5s phone says IOS8 "Update completed", but when I continue through options it loops back again???
5s phone says IOS8 "Update completed", but when I continue through options it loops back again. How do I get past the loop and make the phone work?
Hi saz3011,
Welcome to the Apple Support Communities!
I understand it can be frustrating and concerning when your iPhone will not startup as you would expect. I know that you have tried restarting the iPhone as well and the issue continues. There are a few more troubleshooting steps that I would recommend in this situation. Please use the attached article as a resource for troubleshooting.
iOS: Not responding or does not turn on
Have a great day,
Joe
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I updated my softwarew in my iphone. The update completed but when I wanted to open the device, access code is required, I typed . the code, it can be wrong i try again but then the device is locked. at pelephone corporetion said the solution is to delete everything on the device and
. Reinstall the software
. Is there no other solution' may be i can cancel the codeYou can only add music to iTunes Match from your iTunes library on your computer, not from your iOS device. If you have music on your iPad that is not on your computer, you'll have to import it to your iTunes library on your computer to add it to iTunes Match.
Music purchased from the iTunes store can be imported directly to your iTunes library by authorizing your computer for the Apple ID(s) used to purchase the music (in Store>Authorize This Computer), then connecting the iPad to your computer, opening iTunes and going to File>Devices>Transfer Purchases. Music from other sources will require using 3rd party software to transfer to your computer, such as Touch Copy. -
HT201401 my phones say connect to itunes but when i do that nothing happenes
im trying to connect my i phones to itunes because thats what it saying on the screen but right now it going on and off.
http://support.apple.com/kb/HT1808
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Recently I upgraded to 5.0 on my IMac (OS X 10.5.8). Shortly after I began to get popups telling me I need a Firefox software update. When I click on "About Firefox" , it tells me updates are available and gives me the link to the website. When I do a check on the website, it tells me I'm up to date. Are these popups some kind of malware? If so, how can I get of them?
Actually it was just for 10.5 and 10.7 only as the 10.6 was a typo in release notes.
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Have iphoto 9.0 working on a mac osx 10.7.4 yesterday ilife with idvd was downloaded into my mac,i can't open my iPhoto now its telling me to update app, but when i do it says no new updates are available at this time,and iPhoto update mesg pops up again.
Hi,
I scoured the web looking everywhere for a solution to this.
Exit Code 15
OSX 8.5 with Work@Home DVD media for CS6
I followed instructions to run 3rd party cleaner software
I tried the adobe removal tool
removing all copies of adobe software manually
installing from a new account, safe mode, plist everything suggested that i found did not work.
A colleague suggested that removing the below folder would allow the installation:
/Library/Application Supports/Adobe
They turned out to be correct, so i am passing this on, because this took far too many hours of my time.
Cheers,
Smokey -
I am trying to update an old version of itunes, my computer says it took place, but when I try to sync my daughters new ipod it says a newer version if itunes is required?
In iTunes, look at Help/About iTunes and as the screen rolls up, check for the version number. Ignore the bit that says iTunes 10 in massive bold lettering, wait for the smaller text to appear as the it rolls up. The latest version (on 15th April 2012) is iTunes 10.6.1.7 and the text you should see will simply state iTunes 10.6.1.7. Underneath that will be "gumpf" about copyright etc.
If your iTunes does not say this, then something must have gone wrong with the update you did. How did you do it? The usual way is to simply select (in your iTunes), Help/Check for Updates. In my case, the return message I see states This version of iTunes (10.6.1) is the current version. The alternative message will state something like "there is a later version of iTunes available, do you wish to download it" or similar. Selecting "Yes" would begin the download and if you leave it to run itself, the update should take effect, providing you don't stop it or (I guess) keep iTunes so busy it cannot run the update. It may need to close and re-open before the change takes effect.
At a guess, the reason your daughter's iPod is saying it requires a newer version of itunes is either because you've just bought it, and you have a fairly old version of iTunes - AH!, that may be the problem. >>
>> If the version of iTunes you had installed was very old, then the update may have updated to something other than the latest version. So even if the update has taken place, if it only updated from, for example, iTunes 8 to iTunes 9, then it may need a further update to get to version 10 or to 10.6.1. So for you, now, check after update for the version your iTunes thinks it is until it states iTunes 10.6.1.7.
Alternatively, if your daughter's iPod has been Synced with another computer (with a later version of iTunes than yours, even by one increment), then that would cause then issue you currently have, because her iPod will now only want to work the the latest version it has previously done business with, not your old version.
Note; the current version of iTunes as I've stated it, may change any day. Apple do not announce when updates will be released. Uisng Help/Check for Updates and seeing the return message This version of iTunes (10.6.1) is the current version is the only sure way of telling that you are up to date.
Additional note; gumpf = slang for "random junk".
Let us know how you get on. -
I have a 4th gen. Itouch wiht IOS4 and i want to update it, but when i click the update button in ITunes it says "contacting IPod software server" and it looks like it is loading. However, after about 5 seconds it stops and says "ITunes could not connect to the IPod software server". I found the apple webpage that is supposed to help me, but when i went to the LAN settings in the control panel i found that 'Automatically detect settings" was already checked. I do not know what to do, Please help.
If yo mean the iPod will not connect to your wifi network:
Does the iPod connect to other networks?
Do other devices now connect?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?
It depends on what iPhone you have.
If it's an iPhone 4S or earlier, click here.
If it's an iPhone 5, you need to buy a Mac OS X 10.6 DVD, and that requires an Intel Mac with at least 1GB RAM.
(73384) -
I have reset my iPhone 5 and now it is asking me to activate my phone with my apple ID but when i put in my details in its say the my email address cannot be used to unlock my iPhone? help!
You need the Apple ID and password from the previous owner who set the Activation Lock. Where did you get this phone?
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account -
The above question is too big to read, so this is what it says>>>>I finally got the new IPhoto 11 to download after problems with the installation; now when I open it, a message pops up that says to continue I need to prepare the old version for the new....so I downloaded the preparation download and it says it is installed, but when I go back to open IPhoto again after this installation, the same message keeps popping up! I cannot find any of my pictures either. What is going wrong and how can I continue with IPhoto and update and get my pictures again? This all has happened because I made a big book of my travels and when I went to purchase it it said I could no longer buy books using the old IPhoto 7.........so I updated everthing and bought the new version and did everything it said, but still not working:::HELP!
You have to download and run the upgrader then launch iPhoto. Go to the utilities folder in Applications and launch the iPhoto upgrader. Then launch iPhoto and it will upgrade the library
LN -
I have an iphone 4, with ios 4.3.3. I want to update it but when I connect it to itunes it says that it is the latest version of the software. So I cannot update it, and I need it very bad. Can anyone help me?
What version of iTunes do you have installed? If you are trying to update to iOS 6 you need iTunes 10.7 or later.
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Some sites(like youtube for instance) want me to update Safari but when I go to Software Update under the apple it says there are no updates. What do I do now?
Upgrade the computer’s OS, or switch to a product such as Firefox.
To upgrade, open the Mac App Store and try downloading Yosemite. If you get told it's incompatible, choose About this Mac from the Apple menu, check if the computer has at least a Xeon or Core 2 Duo(not Core Duo) CPU and 2GB of RAM, and if it does, click here and order a download code for Lion 10.7.
Back up your data and check your applications for compatibility before upgrading. In particular, Mac OS X 10.7 and newer don't support PowerPC programs such as versions of Microsoft Office prior to 2008.
(125625) -
Apps menu shows 5 updates available, but when I go to download them it says none are available
apps menu shows 5 updates available, but when I go to download them it says none are available. How do I remove that number?
Get some apps from someone else, perhaps? You can check by doing a "Get Info" on your apps; that will show the account under which they were purchased.
Oh, and just to clarify so I'm not barking up the wrong tree, what exactly is iTunes saying? Is it showing the number in the icon indicating that there are five apps to be updated but showing the screen that says "No updates are currently available"? Or is it giving an error message somethign like "the item you requested is not available in the iTunes Store"?
Message was edited by: varjak paw -
hi everyone , having trouble with restoring my iphone, i did follow the step untul extracting the update software but when the iphone start to restoring my iPhone always turn off and it say Error 21 on my PC monitor ...please help me i cannot get my iPhone turn on
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service. -
I have a late 2011 macbook pro running OSX Lion, and it wont update the firmware to 2.7, it downloads the update then says its installing it but when i go back to software update it keeps coming up saying it needs to be updated. Im wondering what can i do to stop this or get it to update.
Once it is downloaded you need to restart the computer if it does not restart automatically. When it next starts up you should note a progress bar appearing below the Apple logo. When done the computer will restart once more. The new firmware should now be installed.
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