5s update/restore fail using itunes
i backed up my 5s with itunes so i could update my phone from 7.1 to 8.3; The update/restore failed; I have tried repeatedly; my phone is not functional, and I can't even restore to factory settings; In troubleshooting I have done the following: used most recent itunes, disabled antivirus software -still failing. My computer is running windows xp -is that why it is failing? I don't know what to do. I need to get my phone back to functioning.
The answer to your question comes directly from the TS3694 article you attached above:
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
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Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
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HT201263 i can't get my phone out of recovery mode or even restore it using iTunes
i have iPhone 3G IOS 4.1....my phone is in recovery mode,and i can't even restore it through iTunes.whenever i try restoring it using iTunes i get error 1015,so i downloaded a firmware for it,buy yet i get the same error 1015...if anyone can help me,please do! it's been a week now and i can't get my phone back! :''(
P.S when i tried upgrading my phone before,i got an error 11 ....how can i fix that??Error 1015 means that your iPhone is jailbroken or hacked. There is no solution that you can get in an Apple hosted forum.
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ýesterday my iphone 5c screen suddendly shows connect to itune and i try to restore it using itune but halfway i got a message error occured (14). please help me in solving this problem.
what did you learn when you search the internet for iPhone error 14?
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HT5654 how can i update my iphone use itunes on the computer
how can i update my iphone use itunes on the computer
How to update an iDevice Scroll down to the section about updating via iTunes on the computer.
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How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
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http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
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2. Open iTunes with the iPad disconnected.
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5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I have just bought iPhone 3gs in Sept.11. I was trying to update the software using itunes but it is showing Error "-3259" saying connection timeout. Please help.
Did you already check your securit software settings? iTunes has to contact Apple during the update process.
See this article: iTunes for Windows: Troubleshooting security software issues -
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My atv, is not working ( no image) only blinking after I restored it, using iTune.
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Hello everyone !
As any developer I got the iOS 7 beta on my iPad mini , before few days when I used my iPad forgot my passwaor, and I can't unlock it using the iPad , When I plug it on my window so I can restore it using iTunes , I got to errors , once "Unkown error 3004" and once "It's not eligble".
I hope you can help me.
Thanks,iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
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Cheers, Tom -
When i try to update my ipod using iTunes, it say it can't be done b/c it cant contact my ipod software server!!!
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
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hello i got problem. iphone doesnt restore even using itunes.its stuck in recovery mode and i cannt do anything with it.error 1015 is there any way to reinstall software even if itunes cannot deal with it ?
Usually this error occurs when trying to downgrade the iOS or in a previously jailbroken phone. In this case, you cannot get help here. The internet and Google are your best friends.
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after update my iphone using itunes it requesting to put invali sim
Sounds like your phone was unlocked in an unapproved manor. Updating it locked the phone so now your sim is invalid. You need to figure out what carrier your phone is locked to and se if you can open an account trhough them or see if they can unlock it.
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Same Problem....
Heeeeeeeelllllp!!
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