5th GEN 30 gb ipod FROZE

I just got my iPOD video. Loaded all my songs. Worked for two days. Put it on my computer for the night to charge. When I got up the next morning it froze. I tried everything including the 5 r's. Anyone else have this problem? I contacted Apple. They suggested that I request service, which I did. They have not gotten back to me, but when I check my status it says that the item has been shipped. Does this mean that they are shipping me a new IPOD and I am to send the defective one back? Help!

Similar think happened to me. I had the Ipod (60gig) for about 24 hours and it completely crashed. The battery appeared to have drained in about 30 minutes resulting in a complete shut down. Nothing worked (called and talked to tech support) and I ended up having to send it back for replacement. When it status shows “shipped” it means that the box to return the defective item has shipped to you. You will need to return it to Apple and once they receive it back they will ship you a new one. The good thing is they the turn around is extremely fast.

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Itunes playlists no longer showing up in my 5th Gen 80GB ipod

Ok, my ipod 5th Gen 80GB ipod works fine, all of my music is in there, and I can successfully sync with the latest version of itunes. The problem is: I can see my playlists in itunes on my laptop, I can sync my ipod successfully, but the playlists do not show up on my ipod. I have already tried resetting my ipod and restarting my computer.
I'm stumped on this one

Hello steelydan0613,
And welcome to Apple Discussions!
How do you have your iPod set up to sync music? Manually or automatically? If you sync automatically, how do you have your iPod set up to sync music from under its Music tab in iTunes? You may want to double check these settings.
B-rock

5th Gen. Ipod won't restore. ???

I have a 5th Gen. Ipod. I have plugged it in and I have clicked RESTORE IPOD. It looks like it is doing the job, then......when it is all done...the Ipod says, "Connect to Computer to Restore" (It is already connected). Then the computer still shows the option to restore the Ipod. It will not allow me to do anything else.
What I have done so far
push and hold center button and menu button and wait for "apple" to appear.....it does...then shows.."Connect to computer to Restore" ...so then I do the following
Restore on ITUNES
Plug it in -charge it completly
Pray for it
Stare hard at it
Still scratching my head.

Did you try a hard reset with the iPod still connected to your PC? Have you tried multiple USB ports, preferably high powered USB 2.0 ports?
To do a hard reset, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
Have you also worked through each and every single troubleshooting suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

HT1449 I've transferred my itunes library from PC to Macbook pro running latest itunes and now it will not recognize my iPods (nano 4 and 5th Gen an Ipod touch). All music is there and playable but will not recognize any devices

I've transferred my itunes library from PC to Macbook pro running latest itunes and now it will not recognize my iPods (nano 4 and 5th Gen an Ipod touch). All music is there and playable but will not recognize any devices. Help please

The ipod is not a backup/storage device.
You need to copy everything from your old computer to your new one.
The Apple store will do this for you, you can call apple support and they will help you, you can use google.

Is it possible to download Audiobooks to a 5th gen 30GB ipod?

Would like to download audiobooks on my iMac to my 5th gen 30GB ipod for travel purposes. There is no Audiobooks tab for this during updates. Appears it's not possible. Anyone have a solution?

Never Mind! This situation resolved itself. After you have an audiobook downloaded and residing in iTunes a "Book" tab appears during update for both the iPhone and iPod. Then you can download it to either or both, devices. I asked the question prematurely before the audiobook was residing in iTunes and there was no book tab in either mobile device.
Problem solved!

5th Gen 60GB ipod turns off randomly

My iPod has a tendency to just turn off randomly. it'll leave a "ghost" screen shot of what was on it and then it slowly fades away to nothing. Then, the black screen and apple come up and take 20-30 seconds to reboot and start over at the main menu.
Any idea as to how to fix this?
thanks

My 5th Gen 80GB ipod also turns off/restarts randomly after about 2-3 minutes of use. Very annoying and have had much trouble in trying to solve this problem.

Help me with my 5th Gen 30g ipod

I have purchased a brand new i pod and in my excitment to get it up and runing I plugged it straight into my computer, as I had got my friends 5th gen 30g ipod to work on my laptop. However i have plugged mine in and not the lock switch is off though my ipod is locked what can i do??
Toshiba Windows XP

"i have plugged mine in and not the lock switch is off though my ipod is locked what can i do??"
Care to repeat that please?

The (sad) tales of a 5th Gen 80Gb iPod classic

Hey folks,
So here's my story: for years, I had a 10 Gb iPod. I bought it when the model had just come out, so you can do the math of how long ago that was. Over all years of using that iPod, I never ever had a single problem with it. I always used it on my Windows PC, no problems at all.
The story sadly changed when I bought my new 80Gb 5th Gen. iPod (which was bought a couple months before the touch models came out, so it's now a Classic - sorry, that part always entertains me).
Since buying that one, I've had a few problems I never experienced before. Songs that always played perfectly on my old iPod seemed to freeze the new one (I kept a copy of most songs on an external HD, so I could listen to them at work and so on, which made it easier to upload them to the new one). 99.9% of the songs came from CDs I own, and ripped through iTunes, mind you.
For that and other reasons, I had to learn quickly how to reboot my new iPod, something I'd never done on the old one.
And now, the greatest problem of all is here: since I installed iTunes 7.5 on my PC, it crashed a couple times while managing my iPod. Earlier today, after it happened for the last time, I recalled iTunes to notice that many of my songs on my iPod - HUNDRED, mind you - are now missing. As I go through the list of songs in my iPod, I get the "white exclamation mark inside the grey circle" next to the name of the songs. As I try to play them on iTunes, they don't play. As I try to play them on the iPod, it automatically skips to the next song.
No, I do not automatically sync my songs, which means there's no reason it should look for them again. They simply "disappeared" physically from my iPod apparently.
I called Apple about it. The first tech person was, with all due respect, useless. His suggestions were simply "reformat my computer" (???) and "reformat my iPod," but he gave me no explanation whatsoever for why (does "because my sheet says so" sound familiar?).
I finally got to talk to a supervisor, who did sound extremely more proficient and knowledgeable about what she was saying. In her opinion, for one reason or another (again, ???), my iPod lost the path to those songs. So, although they are physically in there, the iPod doesn't know anymore how to actually find them to play. Her suggestion, unfortunately, is also to reformat my iPod, and reupload all the songs. This, however, would not save any of the Playlists that took me forever to fine tune, as there is no way of saving Playlists from iPod they know.
I am officially scared right now that I will spend hours reformatting the iPod and reuploading the songs, just to have the iPod do the same thing again, to the same or other songs. The other option I can think of is to reupload just these "hundreds" of songs manually, but, again, what's to say it won't happen again?
In some ways, I do miss my trouble free older iPod.
Hope this helps someone who may be considering a change, or may be experiencing something similar. If you are, I'd appreciate some input on the matter!
Have a good one, folks,
D.

Just wanted to give you guys an update: my iPod now works again fully, without having reformatted it, as Apple suggested.
I was reading some other posts around here, and decided to try something before going for the ultimate/decimating solution: redownloaded iTunes and reinstalled it. Install of checking for updates, I just went to Apple's site, and downloaded the whole thing. Plugged in my iPod, and now it all works! All the songs that wouldn't play before are now working just fine, as before.
Seems to me there's something funky on iTunes 7.5 for Windows or the upgrade process, which wasn't there in previous versions.
Hope this helps!

Where can i buy 5th gen 80GB ipod?

Now that the new ipod clasic is out replacing the 5th gen ipod, which i think is much nicer looking, whats going to happen to all the 5th gen ipods? I have a 60GB now and want to upgrade to to an 80, but i dont want to buy the "classic" because i think the full metal jacket looks ugly.

*i dont want to buy a refurb.*
Because?
A refurb is identical to a new model except it is a lot cheaper.
Same warranty, same accessories, new case, etc.
*there should be plenty of new 5th gen ipods out there.*
There should be some but they are still going to be $349.
A new 5G 80GB iPod video is going to cost the same as the 160GB iPod Classic.
They are not going to be discounted anywhere.

5th gen 80GB ipod - no sound ?!?!?

I have an 80GB 5th gen ipod. I'm getting no sound from the headphone port or from my FM tuner, but I can play my ipod when it's plugged into my laptop via iTunes. My friend had this issue a few years ago and Apple replaced his ipod because it was a "known issue". Is this still available...and if so, how do I proceed?

I may be wrong but if you shut down your computer you should be fine to disconnect. When you shut down Vista will end whatever program is accessing the iPod, and it SHOULD do that safely. Then again, I would wait until another person seconds me on that.

Deleting Music off 5th Gen. Ipod

I bought a 5th gen. ipod from somebody and i called apple to find out anyway to delete songs off of it and the guy said there is no way through itunes but does somebody know anyway to do it another way....if so email me at [email protected]

How you delete content from your iPod depends how you have it set to update:
If you are updating automatically then delete the files from the iTunes library and next time you connect they will automatically be deleted from your iPod. Highlight the file and press the delete key on your keyboard, or right click and choose either Clear or Delete, depending on which version of iTunes you are using.
If you are updating manually, connect your iPod and click on the icon when it shows in the iTunes 6 source list. In iTunes 7, click on the chevron to the left of the iPod icon in the Source list. This will display the various icons for the iPod itself, Music, Movies, TV Shows and Playlists. Click on Music and you'll see the traditional song view.
Find the files on your iPod that you want to remove, highlight them and delete directly.
To select multiple items such as all the songs in an album, click on the first track in the list hold down the shift key and click on the last track to highlight the selection. Then press the delete key.
To summarise, you start by highlighting the song/video/selection in either the iTunes library or on the iPod song list as displayed in iTunes then press the delete key on your keyboard: Deleting songs or playlists from your iPod

If you have a 5th gen. video ipod and it is frozen do this it works

if u have a fifth gen. video ipod first you should toggle the hold button. then hold he center button and the menu button at the same time for 6-10 sec. untill the apple appears then you can turn it on,charge it and back to normal!!
Windows XP Pro

You mean How to reset the iPod.?
Advice which is posted all over these forums about 450 times a day?!

Windows Vista not recognising my 5th Gen 30gb iPod

I recently lost my USB lead for my iPod and purchased one from eBay which was for a 5th generation iPod or iPhone... When I plugged in my iPod with this cable, a message box popped up to say that my "USB Device Not Recognised" and that it had malfunctioned. I have tried both my USB ports, resetting the iPod, updating the iTunes software, checking that the USB power is on, updating drivers.
The iPod is charging when plugged into the laptop.
Is there anything else I can try before trying to find another new cable?!

I would just hurry and get a new cable, but start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Cheers,
Patrick

5th Gen. IPod Nano connected but not plugged in

My 5th generation iPod nano says it is connected even though it is not plugged in. When I do plug it in, it will not show up in my computer or sync into iTunes. Is their any way for me to reset the iPod or fix it?

Get a magnifying glass and flashlight and check the dock connector and clean if necessary.

Can you get the cover flow interface on a 5th gen classic Ipod?

any way to do this?

No there's not. As an example, when the Late 2006 version of the 5th Generation iPod was introduced it had a new search feature, this was not added retrospectively to the earlier model. The changes made to the iPod Classic and the other models are much more extensive than that one and no official firmware was ever released to update previous models.

My 5th Gen 60gb iPod freezes when watching video, help?

I recently bought my first iPod and have downloaded lots of music and photos. I recently bought the Xilisoft platinum converting programme and converted a couple of films to MPEG 4 and then on to the ipod. Now after sometimes as little as 30 seconds the picture freezes then after 5 seconds, the film continues without sound. I have tried this on all my videos on my ipod and they are all the same. Please can someone help me as it is very frustrating, thanks alot!!!!

You and a million other people. The problem is with firmware 1.1. To solve the problem you need to downgrade to firmware 1.0. You can look through the discussions where it's been covered ad nauseam.
What I did to downgrade mine:
Here's what needs to be done for downgrading to firmware 1.0 without losing any data on your iPod:
-Connect your iPod to your computer, ensure it's updated via iTunes, then disconnect it from the PC and exit iTunes
-If you don’t have the original firmware 1.0, download iPodSetup 2005-11-17 here:
http://appldnld.m7z.net/content.info.apple.com/iPod/ww/win/061-2225.20051128.PDW nw/iPodSetup.exe
- Then download iPodWizard here:
http://sourceforge.net/project/showfiles.php?group_id=153441
(download the “Release”, the top link of the two)
- Uninstall iPod for Windows 2006-1-10 if it was previously installed on your PC and reboot.
- Install iPodSetup 2005-11-17
-Connect your iPod to the PC, make sure iTunes is not running
-Launch iPodWizard.
-In the top left, click "Open Updater"
-Locate the iPod Updater.exe located in a sub-folder where you just installed iPodSetup 2005-11-17
-In the "Firmware:" drop down menu, select "5th Generation iPod (v.13.6.0)"
-Click "Load" just to the right of the drop down menu
-In the iPodWizard Essentials box on the right, it should say "Found 1 iPod drives:"
-Click "Downgrade Firmware". I'ts very quick.
-Click “Downgrade Firmware” once more. It needs to be done twice.
-Close the iPodWizard
-Again, make sure iTunes is not running
-From your Start menu, run iPod Updater 2005-11-17 and click "Update", not "Restore"
-Once the update is completed (it takes a few minutes), exit the iPod Updater and run it again to view the new firmware number. It should read:
"Software Version: 1.0 (up to date)"
-Launch iTunes. A pop up window will ask you if you want to download the new software version 1.1. Tick the box "Do not ask me again" and click "CANCEL"

5th GEN 30 gb ipod FROZE

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