5th Gen 30 GB iPod - screen has lines - menu not visible

Sometimes the menu is visible - sometimes not.  I have never dropped it, the glass is intact.  Just by clicking buttons I can play some music - just don't know what is going to play.  I have had it for many years, and though I have an iPhone and iPad - I still love my iPod for walking, etc.  Any suggestions that might help? (besides a new one).  Can the inner screen be replaced?  I have just reset & restored it to see if that might help - through iTunes. 

You can work through the remaining five 5 R's of troubleshooting.
http://www.apple.com/support/ipod/five_rs/
It might also be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.
Otherwise, it's likely a hardware issue with the iPod's LCD display, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.
http://www.apple.com/support/ipod/service/prices/
Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity.  A third party service will actually replace the damaged/faulty part for a little less.  Google "iPod screen repair" and you should get a number of results to work with.
B-rock

Similar Messages

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    I came home and attempted to power on my iPad2. I can see the backlight but nothing on the screen. When I try to reset by pushing the off button and the power button at the same time I can sometimes see the characters briefly but the screen has lines. Can someone tell me if there is anything else I can do before a trip to the repair shop?
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    - Connect to computer and it it shows in iTune restore via iTunes
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    Sure sounds like a hardware problem to me. Not really anything you can do since I suspect it is a problem with the logic board, the most expensive part of the iPod.
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  • Screen has lines running through it, is it worth replacing screen?

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    What do you mean by lines running through it?  There have been users with vertical lines, sometimes blue, or yellow, or pink, or combinations.  Those have all turned out to be a bad graphics unit chip that the Apple store techs were able to remove and replace without replacing the entire logic board.
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  • Ive just opened up my brand new 5th gen, 32g, blue Ipod Touch. I turned on the power and started to use it until the battery went off. The problem is that its not charging. Im really starting to get frustrated please help!

    ive just opened up my brand new 5th gen, 32g, blue Ipod Touch. I turned on the power and started to use it until the battery went off. The problem is that its not charging and i wouldnt know if it was charging or not because the screen

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              
    ANd
    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
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    Iphone 5 lightning port charging problem - SOLUTION!
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    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • Itunes doesn't recognize ipod screen stuck on do not disconnect

    itunes doesn't recognize ipod screen stuck on do not disconnect

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  • My ipod screen shows " this ipod touch hasn't been backed up in 10 weeks .backups happen when this ipod touch is plugged in locked and connected to wifi" ipod screen is locked and not opening .any solution

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    Try the remaining items of:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My Ipod Classic has lines across the screen

    there is no damage to the screen and it still plays music although I can't see what is being played

    Either way it sounds like the LCD screen has been damaged or is wearing out from everday use.  You'll want to have the iPod serviced or replaced either by Apple or a third party repair company.
    http://www.apple.com/support/ipod/service/prices/
    B-rock

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