5th Gen Ipod Classic Charging and Connecting problem. Battery has been changed and no improvement.

I have a 5th gen classic 30 GB ipod, that will not charge with an adaptor or USB 2.0 It also will not display the "Do not disconnect" when connected to a USB 2.0 conector and is not being picked up by my computer (Windows Vista). It was originally on a XP computer years ago. Battery change did not help. I have a lot of music I would like to get off of it, but my computer will not recognize and the new battery is draining down. Help me.

there is also the posibility of it being fried
have you considered sending it for diagnostics?
the online place I use (digiexpress) charges $25 for diagnostics and estimate,
if you decide to have it fixed, they then add the cost of parts, or ship it back unfixed.
labor is included in the $25 fee
My classic had 2 batterises changed by myself to no avail, until I decided to send it in to realize the board was fried. waste of money changing batteries, iPod went to the recycling bin. now i leave it to the pros and actually save $$.

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TS1363 I have a 5th Gen Ipod Classic which has just stopped being seen by iTunes. I have reloaded itunes and rest my iPod but still nothing. Any advice?

I have 5th gen iPod classic and although it is recognised by my windows vista software within the "computer" tab. iTunes does not see it. I have totally reset my iPod and reloaded the iTunes software on my PC (which actually sorted my issues with mt 32gb touch) but to no avail.
Any assistance would be grately appreciated?
N

Nothing has changed frlom when it worked on Saturday to it not working on Sunday! The iPod does not appear in iTunes on either my laptop or my PC. The iPod appears to be fully functional, the wheel works and the date/time etc is all correct. However, it is empty of all music and videos. It was almost full (give or take 10 gb)
The display on the iPod says connected! Is there a setting on it which changes it from an iPod to a disc drive? Other than that, I can see what's wrong.
Everything is working perfectly apart from it's deleted all my stuff and the PC only sees it as an external hard drive?
As I said, my touch is fine

5th gen iPod classic motherboard

I just replaced my motherboard on my 5th gen ipod classic and now the lcd is blank. I can hear clicking sound when I press the button. I have checked the connections several times and the only thing that I see is the little black latch on the lcd ribbon connector will not latch down. Could that be my problem?

Does the iPod appear in iTunes when you connect to your PC? If so, try restoring it to factory settings to help rule out the possibility of software glitch/issue. You're positive you ordered the correct replacement logic board?
Otherwise, it appears that something may have happened damaged the LCd when you replaced the motherboard.
B-rock

5th gen iPod Classic not recognized

Hi, I have a 5th gen iPod classic 30GB that my friend gave to me a few months ago. It was recognized on my computer and itunes at the start and I was able to sync and perform all the needed tasks. I recently had to reformat my computer and now the ipod isn't recognized by USB, or in itunes. The Device manager for Windows XP SP3 says "Unknown Device" and that the drivers for the device are missing. I've tried installing older itunes verions, searching for drivers myself, used 3 different Apple USB cables, restarting the ipod with the center + menu buttons, and checked the format (windows). I also have a 2nd gen ipod nano which is recognized with no trouble. All the tests on the classic, with the exception of firewire, passed and the hard drive works fine. The classic also isn't recognized on 2 other Windows 7 computers. If I try to put the ipod in disk mode, it just says "ok to disconnect" without giving me any other options. Also, the ipod charges on both wall USB and the computers USB. I have also tried all 6 USB ports. I've searched the web for days and have tried everything I could find to fix this, to no avail though. If anyone knows anything and can help, please post whatever you think will work. Thank you!

When you plug in the iPod does it even appear in Device Manager? See this article for more details.
http://support.apple.com/kb/TS1496
Otherwise, I have a feeling that the USB ports on the Netbook don't output enough power to allow the iPod to fully communiate properly with the Windows Vista O/S.
B-rock

I just bought a 5th gen Ipod from someone and now it wont turn on/boot up

I just bought a 5th gen Ipod from someone and restored it to factory setting I then uploaded my music to it and ejected it but may have unplugged it to soon. Now the ipod just keeps trying to turn on but doesn't and it won't respond to manual reset has anyone had this problem and what was done to fix it? thank you for your time I would really appriciate it.

The 5th gen iPod "classic" was the first "video" iPod. It's video capability is more limited, and supported video resolution is lower, typically only 320x240. Even if the video is standard def (SD), and not HD, it is probably at least 640x480.
Also, current iTunes Store video content (such as TV shows and movies) uses DRM (copy protection). The 5th gen iPod was designed before the iTunes Store started selling video content (as it does now); I don't think it supports the DRM technology.
If you have video content that is not DRM'd and plays in iTunes (such as video podcasts), you may be able to use the convert command in iTunes. Select the item on a list in iTunes. From the iTunes menu bar
File -> Create New Version -> Create iPod or iPhone Version
That version may play on your iPod, so iTunes will sync it.

5th Gen Ipod classic is stuck in a Restore loop. Every time I restore on itunes the ipod reboots back into restore mode. help!

5th Gen Ipod classic is stuck in a Restore loop. Every time I restore on itunes the ipod reboots back into restore mode. help!

Hi clarity,
Welcome to Apple Support Communities.
You may want to first try removing and reinstalling the latest version of iTunes by following the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
If you continue to receive the error message when connecting your iPod, see this article for more troubleshooting tips:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
Best,
Jeremy

5th gen ipod classic

How can i replace the battery for a 5th gen ipod classic? The support centre says it is now "vintage" and can't replace it?

There are still several third party services out there that offer a battery replacement service for the 5G iPod Video. A Google search for "iPod 5G Battery replacement" should give you a number of results to work with.
Otherwise, you can choose to swap out the battery for a new one yourself using of the many guides found online. I usually go with the ones over at http://www.ifixit.com.
As for where to find purchase a replacement battery, there are several online retailers and resellers to offer them as well. Some of the places that offer the replacement service also offer the parts, so you can check there as well. Just make it the battery is specifically advertised as being for the 5G iPod Video.
B-rock

My ipod touch 5th gen will not charge when connected to pc. works when plugged into wall

I just got my 5th gen ipod today, and when i plug it into my pc (and my roommate's) they make the sound as if something is connected, but my ipod does not charge. When I plug it into my wall charger, it works fine. I've tried multiple cables, and multiple PCs, but it makes no difference. The weirdest thing though, is when I restart my computer, when it is about to close windows, it starts charging for a few seconds, then turns back off. This is so confusing. Any ideas?

Sounds like the computer's USB ports do not provide enough current to charge the iPod when the screen is on. I would connect a partially discharged iPod to the computer for a couple of hours and see it it is charged.

5th gen Ipod not recognized and not charging on any computer.

Hello
I have a 5th gen Ipod with an odd issue. I have an Ihome radio with Ipod dock in which my Ipod charges and plays everthing just fine. I usually just keep it there to charge and only hook up to my computer if I want to buy something or put other music on it. I tried syncing the other day and nothing happened, would not sync, charge, my computer would not even recognize it. I have tried 2 differnt cables, reset, have tried it with itunes started and not running on my vista computer and have also tried just to charge on a computer with XP that doesnt have Itunes installed. My daughter has in Ipod Touch that works just fine with both my cables and computers.
Any ideas of whats wrong with my 5th gen?
Thanks

Try restarting your computer with your ipod plugged in. You might also try using a different USB port. If all else fails downgrade to itunes 6 here http://www.apple.com/support/
kEat0n

5th Gen iPod Classic won't play video

I've been having a problem getting my 5th gen. iPod to play video podcasts. I'm using iTunes 9.2.1 and os 10.6.4. For about a month or so now my iPod will play a couple videos and then it just stops playing them. It usually finishes playing but then goes to black screen before the next video starts. If I click the pause button the battery indicator shows up at the top and three podcast titles quickly display and then disappear, and then the screen returns to the menu. From that point it won't play any video podcasts; until I resync the iPod then it will play three of four video and quit again until it's resync'd. Even after it stops playing videos it will still play audio podcasts without interruption.
I've tried restoring my iPod, but I get the same behavior after the restore.

I have an 80 classic and i started getting new movies and tv shows and my ipod stoped playing movie files. The time i experienced this was May 22, 2009. I loaded the free episode of the Glee Club offered by itunes. Did you ever find out how to fix that. Someone PLEASE HELP!!!!!!!!!

Brand New 5th Gen iPod Touch Won't Connect to Wifi

I just got a brand new 5th gen iPod Touch and expected to have a fun night of playing with it, but instead I was trying to figure out why it won't connect to my network. Not a good introduction to a product.
Here is the related info and troubleshooting steps I've already tried:
- It will not connect to my wifi network
- The iPod Touch says "Unable to join the network [network name]" when I try to connect to my network (as opposed to "Could not find the network [network name]" when it is not the correct network name)
- I was able to connect to a random unsecure network nearby
- Of course I power cycled my router and modem to reset them
- My wireless router does not broadcast its SSID; I made it broadcast it and it still didn't connect
- My network is password protected. I tried changing the security type, as well as turning the password off altogether, but nothing worked
- My wireless router is a Netgear WGT624 v3
- Even though it's brand new, I tried resetting the iPod Touch and the network settings
Does anyone have any tips or solutions for this?
I wasn't able to find other people with this problem, at least not with solutions that I haven't tried. It's really frustrating not being able to connect to the internet with my new device.
I will point out that my Android phone connected to my wifi network on the first try with no problems.
Thanks

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
iOS: How to back up your data and set up as a new device
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
What security are yo using with the router?
Try as a test setting the router security to None.

5th Gen Ipod classic Harddrive switch out (exchange)

I switched out a perfectly working 30 gig harddrive (with all my coveted music on it) into another good working 5th gen Ipod I bought for this very purpose. Reason being was that my ' coveted music' ipod stopped giving out sound. My coveted music ipod harddrive was playing and working properly right up until I made the switch. Now everything is ready to go and it turns on etc. except the display is asking me to now 'connect to my computer and use I tunes to restore !!' Did I lose all my songs ??I even played the no sound ipod before I made the switch just to make sure songs were there and the hardrdrive was functional which is was. I don't want to restore until I exhaust all avenues to bring back my music. Shouldn't my music still be on the harddrive ? I did not format it, just made a switch over. Any help ? Thanks

The 5th gen iPod "video" had different versions of its logic board, so the second one you transplanted the hard drive into may have a different logic board version. Therefore, the hard drive itself is compatible, but maybe not the iPod's software (or other aspect of its data) on that hard drive. That may be why the iPod is asking you to do a Restore (which will erase the iPod, reinstall its software, and set it to default settings).
If you did not do a Restore, the your song files are probably still there. Instead of trying to preserve it on an iPod, which is risky because an iPod can become lost, broken, or in need of a Restore, you should offload your songs onto your computer's drive, and add everything to your iTunes library.
You cannot use iTunes to transfer song files from iPod to computer, except for songs purchased from the iTunes Store. However, there are third-party methods and utilities that can transfer from iPod to computer. If you do an Internet search on something like "ipod transfer," you should get some links. (The CNET article seems to be popular.)
Once the song files are on your computer's drive, add them to your iTunes library. After confirming everything is there, do the Restore on the iPod and sync it to that library. Going forward, keep a copy of ALL of your songs in your iTunes library. (Don't trust an iPod with your only copy of songs.)

Older 5th Gen IPOD Classic Games not syncing - HELP

I previously had a IPod Classic 30GB and purchased 2 games (Ms PacMan & Mahjong) these worked well on that IPod. I now have a new IPOD Classic 120GB and I have purchased 2 more games (UNO and Scrabble).
All games display in Itunes game although they are displayed on two different lines, but only the two new games (UNO and Scrabble) appear in the Games Sync area.
How do I get the original two games (Ms PacMan & Mahjong) to sync to these new IPod Classic?

Are those older games still available in the iTunes Store +iPod Click-Wheel Games+ section? If they are currently being sold, that current version is certain to be compatible with all game-playing click-wheel iPods.
If so, you may want to try sending an email to the iTunes Store support team. If you go here
http://www.apple.com/support/itunes/store/
and follow one of the links under +Customer Service+, such as +Transfer Purchases+, and you will see a link that says +Contact Us+. Follow that link to a form you can fill out to send the email message. Explain the situation and ask if there is a way to get the newest version of those games you already paid for previously, when you had a 5th gen iPod.

My iPod touch 5th gen isn't charging and when I plug my working charger in that I've always used a message pops up that says "This accessory may not be supported". So can I send it in for a new one if I have a warranty?

For Christmas, my older sister got me a portable charger for my iPod. I'm not sure if it was capable with apple products, but it charged my iPod when I used it. My brother came upstairs and took my portable charger from me, so I went to go use my wall charger. The wall charger I have has always worked and it charges my mom's iPhone, so the problem I have isn't my charger. After I plugged my iPod in my charger, a message popped up saying "This accessory may not be supported". I was confused because this never has happened before, so I tried my portable charger after I got the message. The portable charger didn't charge my iPod anymore apparently after I tried my charger. All this happened the day after Christmas, so it's almost been a month without my iPod charging properly. My iPod does charge, but only when I plug it in halfway and am about to turn it all the way off. The only way I get it to charge is when I plug it in real fast as soon as I turn my iPod completely off. I've also restarted my iPod, cleaned out the charging area, asked people at stores that work with technology, and etc, so if someone could help me resolve this problem that would be legit because I use my iPod on a daily basis.

That message is usually due to a bad cable.
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
If you can’t charge your iPhone, iPad, or iPod touch
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod

My 5th Gen iPod Touch isn't connecting right

I just bought this iPod a few hours ago. I have been trying to connect it to my iTunes via the USB cable I was given. When I plug it in, my computer recognizes that it was plugged in, but iTunes doesn't show that I have an iPod. I tried to find an answer in these forums, but I can't seem to find anyone else with this problem.

You need iTunes 11.1 or later on the computer
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

5th Gen Ipod Classic Charging and Connecting problem. Battery has been changed and no improvement.

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