5th Gen iPod nano

Sold my iPod 16GB blue on eBay.  The end user wants to return since it was formatted in MAC.  He cant get it to work on his Windows iTunes.  Here is what he said on his email.  Any advice to get it to work on Windows from the MAC format?
Him--) Good evening. The pod I received is formatted for mac and not windows. itunes will not let me restore the pod so I can use it. According to apple support, the "not allowing to restore", sounds like a big can of worms. I would like to return it, thank you.
Me --) It can be easily changed to Windows Format. All you need to do is start iTunes and connect the iPod. Then select Restore iPod. That is all you need to do. If you are connecting the iPod to a Windows OS. It will restore it and change the format to Windows. Let me know if this resolves your issue. The unit was originally formatted for Windows when I bought it from Best Buy new. I changed it to Mac format since I run both Windows and iMac. It is very simple procedure.
Him--)  Hi. Ive already tried that. itunes wont let it happen. Its saying it's in recovery mode so I have to restore.
But when I do it gives this message:
The iPod 'iPod' cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable.
Ive gone into my network settings, firewall etc. and nothing works. I've gone to the Apple boards and this seems to be a semi common issue that wont resolve very easy and I really don't have the time to figure it out or reinstall everything like Ive been reading. If you have a simple fix I'd love to get this working, other than that I'd like to return it. Thanks again

Try a hard reset as described in this article.
How to reset iPod
B-rock

Similar Messages

  • I have a 5th gen ipod nano that freezes when playing songs. i can't turn off, change songs, turn volume down. song stays stuck and nothing works at all. any ideas??

    i have a 5th gen ipod nano that freezes when playing songs. i can't skip, turn down volume, turn ipod off. it simply screeches as the song is stuck at a specific point. any suggestions?

    You have 2 options:  #1 - iPod Repair Tutorials
    #2 - take the iPod Nano to an Apple store or an AASP.  Whichever is more convenient for you.

  • TS1369 why doesnt my 5th gen ipod nano not connect with windows 8?

    why doesnt my 5th gen ipod nano not connect with windows 8?

    Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • Can the new 5th gen ipod nanos be used with iTunes 8?

    I have just installed iTunes 9 today and am DISGUSTED with version 9
    already. I have a new 5th gen ipod nano on order and would like to go back to
    iTunes 8 ... will the new 5th generation be usable in iTunes 8?
    With iTunes 9 being such a launch and introduction disaster ... I may sell my new
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    It looks to a lot of Mac users, like Apple really screwed up iTunes 9 ... and as a result,
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    So are you just going to keep posting this in every incorrect forum?

  • Can new 5th gen iPod Nanos be used with iTunes 8?

    I have just installed iTunes 9 today and am DISGUSTED with version 9
    already. I have a new 5th gen ipod nano on order and would like to go back to
    iTunes 8 ... will the new 5th generation be usable in iTunes 8?
    With iTunes 9 being such a launch and introduction disaster ... I may sell my new
    iPod because it looks like it will only work with iTunes 9. If that's the case I am selling my
    new iPod and picking up a 4th generation ipod on eBay.
    It looks to a lot of Mac users, like Apple really screwed up iTunes 9 ... and as a result,
    may turn many new prospective iPod Nano and iTouch owners off from purchasing any
    of the newer iPods until Apple redesigns or seriously modifies iTunes 9.

    What exactly are you finding so disgusting in iTunes 9? I have yet to find anything repugnant.
    If you want to keep iTunes 8 I would suggest you buy a refurbished 4th Generation from the online iTunes Store and cancel your order for the 5th Generation.

  • 5th gen ipod nano not recognized by itunes

    I plugged in my 5th gen nano and itunes told me that it could not recognize it and I had to factory reset it. I factory reset it and now it won't connect to itunes. it connects to my computer and it says connected on the ipod screen, but it won't let me sync my songs to it. I have the latest version of itunes 11.0.1. I already reinstalled itunes, restarted my conputer and restarted my ipod. Is there anything else I can try?

    I seen this problem a lot. Since you are a Windows user (I can make it real easy). If you don't have the side screen (left hand side)..... look at the Top Right Hand side (under the close button [red X] ).... you should see your iPod there. If it doesn't work, try to reset your entire iPod and it should connect to your iTunes......
    if this doesn't help.... click on the link below.....
    iPod: Appears in Windows but not in iTunes

  • How to power off 5th Gen ipod nano

    I've only used a 4th gen nano a couple of times and holding the play/pause button would turn off the nano.
    I've just bought a 5th gen nano for somebody but holding the play/pause button only turns off the screen - hitting any other button brings it back to life.
    How do I completely power it down ?
    Thanks

    Hello paddymacwack,
    You turn off your 5th generation Nano the same way you did for your 4th generation by holding the Play/Pause button. However, upon hitting these buttons you should also activate the hold switch, that way you don't actually bump it and turn the iPod back on at any point.
    B-rock

  • Recommend a case for a 5th gen iPod Nano

    Just got a 5th Gen Nano and looking for a good case to protect it. I actually got one of these...
    http://www.amazon.com/Incase-Slim-Sleeve-iPod-Nano/dp/B002SK6M7A/ref=sr1_fkmr13?ie=UTF8&qid=1269585897&sr=1-3-fkmr1
    ...but it's hard to get to the controls with it.
    Any suggestions for something to protect the iPod, but allows easy access to all the controls?

    I use this one. Pros: Works perfectly. I like the clip on the end as I wear the iPod around my neck or clipped to a waist band if I don't have any pockets.
    The leather is sturdy & not in the way of any of the controls. I do not have to remove the case to recharge, use click wheel, hold button & earplugs.
    Case was free from the place I purchased my iPod from.
    Cons: I have to remove the case to show people the color of my iPod & my custom engraving.

  • My 5th Gen iPod Nano won't connect to itunes or computer, just keeps resetting. Reinstalled itunes to no avail, other ipods connect fine...help please

    I re-installed i-tunes but this didn't solve the issue.  Other iPods including additional 5th generation nanos connect and sync just fine.  When it's plugged into the computer, it says "Connected...Eject before disconnecting" but doesn't show in itunes or the computer, then the ipod resets and the cycle begins again.  It plays music just fine.  It also plays fine when directly connected by USB to a Toyota Avalon.  Any suggestions on how to resolve this?  Thanks!

    Hello djbrown1
    Check with the article below to troubleshoot issues with your iPod not showing up in iTunes. There are two symptoms to look for to pick the right avenue of troubleshooting. Look for to see if your iPod shows up on your computer, similarly like a camera or an external hard drive. Check out the articles below to troubleshoot you further.
    iPod not appearing in iTunes
    http://support.apple.com/kb/ts3716
    iPod nano (5th generation) Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/nano5gen/
    Regards,
    -Norm G.

  • Is there a way to "reset" the games "played count" on the 5th Gen iPod Nano

    I was just looking through my new iPod Nano (16 GB), and happened to select
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    quit out of each game. Now I have a "game played" count on all three games.
    I'm not sure if I may hang onto this iPod Nano or possibly look into an iTouch.
    If I sell this new one on eBay, I would like to know how to reset the "game counts"
    back to 0 or the original "default" of no game counts showing.
    Any help would be appreciated.
    By the way, why would Apple even need to show a "game played count" on any of
    the iPod Nano games ... very weird.

    I think the only way you can reset play counts on games is if you do a full restore of the ipod. But, then again, if you plan on selling it on ebay, it'd be probably be best if you do the restore, that way it'd be like opening a brand new ipod for the new owner.
    As for why Apple would want to keep track of game counts...I have no idea.

  • HT1386 I'm reloading my music library onto my 5th gen.iPod nano and everytime it tries to sync a song (uncorrupted) it will take 2 hours to sync it 90% then it will stay there and not make any progress.  How to fix?

    This has been going on for three days.  I had to restore my iPod because the artwork was scrambling around (anyone know how to fix that too?) and when I tried to reload all my music onto my iPod, it would load on a few songs, but then it would stop on "I Wouldn't Mind" by He is We, which I got off mediafire and never gave me problems before.  I unchecked the song when I tried to resync my iPod, and sure enough it just switched over to another song (this one being from a CD) so I don't think it's a file problem, but an iPod problem.  I've tried different cables, different USB ports, restarted my computer, uninstalled/reinstalled the latest versions of iTunes, even cleaned the lint from out of my iPod's docking slit.  I am using a Dell Inspiron which I got in October, and this is my first time restoring the iPod since transfering my library over from my old computer. 
    Is there something I can do myself to fix these problems and have my iPod sync normally again??

    as to rockmyplimsoul's post.
    - unfortunately i don't really remember how i transfered songs to my MB anymore... it was several days ago and i didn't try fixing it until yesterday... after which point i've been through several bouts of struggling against smashing my MB/iPhone, pulling my hair, and punching my counter top several times until finally my girlfriend decided to go home and i quickly set about self medicating with alcohol - probably sounds funny, but true.  i'm sober now though! ;p  i think when i first went to sync my phone for the first time after resetting my MB, a message came up saying that i had songs on my phone that needed to be transferred to my MB or i would risk losing them during the sync session, so i clicked 'transfer'.
    - i have a LOT of non-iTunes content.
    - i have over 11,000 items in my itunes library (some of these appear to be sound effects that appeared in my library after i reset my computer - presumably stuff from garage band), and currently have 80 songs on my phone.
    - my 'other' category is .86 GB
    - i back up to iCloud
    - i do use iCloud for other media storage.  mostly just reports for work.

  • 5th gen ipod is connected and seen on itunes yet will not sync

    My 5th gen ipod-nano is connected - visual and accessible on new version of itunes (using PC, running Win 7) yet will not sync. This only started happening after the last update from apple and I have spent HOURS trying to figure out how to fix including removing all apple apps and software and reinstalling 6 times now!!! Even when a diagnoses is run it shows my ipod is connected yet when I try to sync.. it tells me that disk is not found?

    Well, nothing has worked yet.  Same Itunes account.  When I try to download from the App Store app on the touch, I downloads all the way to the end of the loading... installing phases. then says, "Unable to Downlad Application: app will be available for download when you log in to the Itunes Store on your computer."
    But Itunes on the computer will do the same thing... load it all the way up, then give an error code of OxE8003FFE. 
    I tried restoring the Ipod, so now it only has the factory apps, music, videos, and no apps.  And I can't add even one app.

  • 5th gen iPod won't show iTunes U

    using an iTune 10 (latest update), and synching with the 5th gen iPod. The synch goes well and when connected to the iTunes i can see the iTunes U on the list but when I disconnect and I can't find iTunes U on the iPod lists and menus... I read in a related post (about 5th gen iPod nano) a reply asking if the guy had set the files to have the 'iTunes U' mediatype. What does it mean and how do I do that?

    Have you set the files to have the 'iTunes U' mediatype?

  • 5th Gen iPod and 2nd gen Nano will connect to Mac, not found by iTunes

    I bought a brand new MacBook running OSX 10.4.9, and I cannot get my 5th gen iPod video nor my 2nd gen Nano to be recognized by iTunes. The computer recognizes that there are two drives-- they come up on the desktop. But iTunes will not notice them, let alone play music from them. These iPods are mostly used with Windows 2000 PC laptops, and I'm connecting them via USB.
    What should I do?
    Thanks,
    Robert

    see if this helps
    http://docs.info.apple.com/article.html?artnum=61937

  • 4th gen iPod won't load songs; my 5th gen and Nano will...

    I have a 4th gen iPod that was working with no problems until my girlfriend unintentionally erased all the songs when she installed iTunes on a new computer and connected the iPod. In the meantime, I acquired a 5th gen iPod and Nano and have been using them without event on my computer.
    When I tried re-connecting the 4th gen iPod to my computer, the songs wouldn't load. I've updated iTunes and the iPod software to the latest versions and still can't get it to work. I've tried restoring the iPod numerous times and when I try to sync it (either manually or automatically) it says "the required file cannot be found". It has sometimes said "an unknown error has occured (-69)" which would mean something is wrong with the files themselves, but then why would my other iPods work fine using the same files?
    What's weird is that the iPod won't load any of the songs but will load the names of playlists.
    Does anyone have any ideas what's going on here?
    Thanks
      Windows XP  

    Hi, thanks for the response.
    Yes, I did try the 5 R's a few times without much success, it seems.
    And I did research the (-69) error message which on the site says,
    "This error occurs when iTunes tries to send files to your iPod, but a file (or files) is unusable (something is wrong with it."
    But like I said, I'm confused as to why one iPod would be happy with the files but my other one wouldn't. I've tried choosing random songs to put on the iPod (thinking maybe my first song in my library is corrupted) but no songs seem to load. The other error message I get is "The required file cannot be found". But why can my other iPods find them?
      Windows XP  

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