5th gen Ipod not playing in any docking station

I have a 6th generation ipod classic that works great in my pioneer receiver and in both cars. I bought a 5th gen ipod on ebay for my wife and it seems to work just fine.
I restored it using itunes, then put synced songs to it. Everything works fine when it's connected to Windows but it won't play in any docking station. It gets a charge from the station, but won't play.
Does the 5th gen ipod not work in docking stations or is it possible mine isn't functioning right. I contacted the manufacturer of the station in one of the cars and they said all ipods should work.

I have the same problem with a Pioneer X-HM50-K hifi system. My 5th gen ipod (system 1.3 which up-to-date iTunes claims is up-to-date, tried resetting/restoring/all that), when plugged into the docking bay, pauses the music and shows a tick mark after a while with the text "ok to disconnect" beneath it. The tick mark becomes a Pioneer logo after a while but that does not change the fact that the ipod does not react, neither to the command buttons on the Pioneer system (or on the remote control) nor to the buttons on the iPod itself (those do 'click', but have no effect). It does get charged, but doesn't play, just as in the top posting.
A friend's iPod nano works just fine on the Pioneer, and my iPod works fine for everything else (headphones, iTunes, other docking systems I tried at friends', ...). So there seems to be a specific incompatibility with Pioneer systems.
How can this problem be investigated and solved ?

Similar Messages

Why does my ipod not play on my docking station?

My ipod touch has just stoped playing on a docking station. I have tried 4 different station and it will not work.
It will charge but that is all. Someone please help!

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit

5th gen iPod not playing mpeg4 videos

I have a few mpeg4 videos that I wanted to add to my iPod. They play in iTunes and iTunes recognizes them as the correct format for my iPod. So, I connect my iPod and the videos uploaded themselves with the auto-update. After the update, I grabbed the iPod and went to the movies. None of them play! The screen goes black with the little white play button in the upper left hand corner for about 5 seconds. Then it goes back to the video menu. What could be wrong?

There are other posts on this topic.. Mine is doing it too.. Don't know what to do

I have a 30 Gig 5th Gen IPOD It plays but there is no sound from the head phones and when its docks can anyone help

I have a 30 Gig 5th Gen IPOD It plays but there is no sound from the head phones and when its docks can anyone help

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit

5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

5th gen Ipod not recognized and not charging on any computer.

Hello
I have a 5th gen Ipod with an odd issue. I have an Ihome radio with Ipod dock in which my Ipod charges and plays everthing just fine. I usually just keep it there to charge and only hook up to my computer if I want to buy something or put other music on it. I tried syncing the other day and nothing happened, would not sync, charge, my computer would not even recognize it. I have tried 2 differnt cables, reset, have tried it with itunes started and not running on my vista computer and have also tried just to charge on a computer with XP that doesnt have Itunes installed. My daughter has in Ipod Touch that works just fine with both my cables and computers.
Any ideas of whats wrong with my 5th gen?
Thanks

Try restarting your computer with your ipod plugged in. You might also try using a different USB port. If all else fails downgrade to itunes 6 here http://www.apple.com/support/
kEat0n

IPod 5th gen will not play (clock stuck at 0:00)

So I've seen similar postings here about this. My 30GB 5th gen iPod just started acting up by not playing any song at all -- the song timer stays stuck at 0:00.
First I've reset the iPod -- doesn't play afterwards.
Then I restored the iPod -- still doesn't work.
I tried playing with earphones plugged in -- nope.
How about through the iPod dock connector? -- nope.
However, I can tell the HD drive inside is OK -- I can sync the iPod, erase and add songs, and even play songs within iTunes from the iPod.
Has my iPod gone or is there a way to salvage the situation? I use my iPod every day! Any guidance would be much appreciated!

First, to Athena53, these forums are user to user forums and besides Apple employees who monitor the forums for content, they generally do not answer questions here.
Second, my own experience with the counter stuck at 0:00 is there is a bug in the 5th generation iPod firmware where when you wake up the iPod, plug in the headphones, then try to play something, it will often get stuck at 0:00. A reset of the iPod gets it out of that state.
The work around is that the problem is plugging in the headphones first. Instead I start the iPod playing, THEN plug in the headphones and I never get the problem. And I have verified that it always occurs when the headphones are plugged in first then hitting play after the iPod wakes up.
Regards,
Patrick

5th gen. ipod not recognized by Mac

My 5th generation 30 gb ipod is no longer recognized by my Mac running 10.3.9 and iTunes 7. I've tried all of the standard troubleshooting except for restore since it can't be recognized to be restored. When it's plugged into the computer, it's charging with an animated icon but the ipod never shows up on the desktop or in iTunes. Help!
5th gen ipod Mac OS X (10.3.9)

Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes

ITunes 7.3.2 (OSX) and 5th Gen iPod not synching

I have had my 5th gen iPod (30GB) for about 2 years now and originally had used it with Windows, then I switched over to a Mac in Feb and have been pretty happy. Normally i synch my iPod daily to get my playlists updated (so I don't listen to the same thing all the time) and so I can get new Podcasts that were downloaded. Before I left for work this morning, I was able to synch my iPod with no problem, when I was about to synch it before I went to bed, it will not synch. When I try to put in the iPod, iTunes then crashes. I try to put in the iPod and let iTunes open automatically, it loads then crashes again. I have rebooted both the Mac and did a reset on my iPod, but can't even perform a restore since before iTunes would pop up the iPod section, it crashes first. it IS mac formatted. i don't know what is going on and what chnged from this morning to this evening and why suddenly it doesn't work.
Anyone have any suggestions?

I deleted both iTunes and Quicktime7, emptied the trash, restarted, then reinstalled QT then iTunes. Still getting the same issue. Still "crashing" when the iPod is connected.
This is some of the information from the bug report that I thought might be helpful to figure out what went wrong (didn't want to include ALL the crash report, so I just included the info before the "thread crashed" details and the system info at the bottom):
Date/Time: 2007-08-08 06:42:00.704 -0400
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Parent: WindowServer [66]
Version: 7.3.2 (7.3.2)
Build Version: 2
Project Name: iTunes
Source Version: 7320601
PID: 289
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x72133574
Model: PowerMac10,1, BootROM 4.8.9f1, 1 processors, PowerPC G4 (1.1), 1.42 GHz, 1 GB
Graphics: ATI Radeon 9200, ATY,RV280, AGP, 32 MB
Memory Module: DIMM0/J11, 1 GB, DDR SDRAM, PC2700U-25330
Modem: Jump, V.92, Version 1.0
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Parallel ATA Device: ST9808210A, 74.53 GB
Parallel ATA Device: MATSHITACD-RW CW-8124
USB Device: Hub, Up to 480 Mb/sec, 500 mA
USB Device: iPod, Apple, Up to 480 Mb/sec, 500 mA
USB Device: BCM2045A, Broadcom Corp, Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Microsoft Optical Mouse with Tilt Wheel, Microsoft, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: USB TO IDE, Up to 480 Mb/sec, 500 mA
FireWire Device: unknown_device, 0xD0F5, Up to 400 Mb/sec
(For the curious, the Broadcom device is a bluetooth adapter and the "unknown" FireWire device is an iBot from Orange Micro.)
And when I verified the information about the file mentioned, it shows the same file size and date mentioned when you look at "get info".
Any other suggestions?

ITunes crashes when connected to 5th gen iPod, not other iPods

iTunes 6.0.1 crashes EVERY time it starts up with the new 5th gen iPod. Works fine with other iPods, or no iPod at all. Reinstalled iTunes and restored to version 1.0 iPod form the 11-17-2005 iPod updater. Reset nvram, fixed disk permissions, rebooted. Nothing works. iTunes will not run with the 5th gen iPod. Period.
G4 Powerbook 17" 1 GB Ram Mac OS X (10.4.3)
G4 Powerbook 17" 1 GB Ram Mac OS X (10.4.3)

Have you tried re-installing the software that came with the 5th generation ipod?

5th Gen iPod Not Being Recognized by iTunes

5th Gen iPod w/Updater 1.3. iTunes Ver. 7.6.2.9
Two weeks ago purchased music with no problems; sync'ed library w/iPod w/no problems.
Purchased music a few days ago- no problems. Started iTunes today to sync iPod and got msg saying registry values missing for certain drivers for burning discs, etc. Cause could be from other programs that burn discs etc.(???)
Plugged in iPod, got the tone beep and then a message that iTunes doesn't recognize the iPod attached. Disconnect and reattach. Did this several times - still doesn't work. I can play tunes from my iTunes library and my iPod OK - just can't sync them up. Anyone got a solution??
Thanks, Unicorn39

Well,after digging into the 1000's of msgs regarding problems similar to mine I found something I thought might help at (http://support.apple.com/kb/TS1538). I teied it and found that my drivers were OK so that wasn't the problem. While trying things I suddenly got the iPod recognized and it started sync'ing. I think the solution to my issue was to connect the iPod first; wait for it to be recognized by the pc (the tone beep) then go thru the acceptance of iTunes agreement, etc., iTunes then opened and the sync process began. I tried it with iTunes open and it won't work. It sounds like a hokey way to do it but at least I have my library and iPod in sync.
My next problem to work on is there seems to be registry problem with iTunes drivers for importing and burning CD's. Got to figure that out and fix.
Since I do have CopyTrans I may just re-install a back-level of iTunes and copy my iPod into the new iTunes library.
Unicorn39

Ipod touch 5th gen will not play songs correctly

So I got a new ipod touch 5th gen for christmas. When I put songs into a playlist and play them they dont always play in the correct order, or sometimes they dont play at all. I had no problems with it the first week I had it but then all of a sudden it didnt play the music correctly. It will skip one song and then play another song a second time in place of it.   Then sometimes it will randomly skip the last bit of a song and go to a different one but when I go in and look at the songs being played it says its still playing the song that it decided to skip. It also will play the songs in a different order than what I put them in along with the previous problems listed ocurring. Please let me know if theres anything I can do to fix this or if I should send it in to apple or maybe even take it back and exchange it for a different one. Thanks in advance for any help or suggestions!!!

- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with bad cables.
- Try another charging source
- Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar
also:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

5th gen ipod not recognized by windows, but old ipod min works fine.

my new ipod is not recognized by windows at all. my old ipod mini works fine. i even uninstalled everything and tried reinstalling the new ipod. after that didnt work, i plugged in my mini, and it reinstalled perfectly.
I also plugged my new 5th gen into another computer with itunes and it recognized it perfectly.
is there some sort of software conflict between the mini and other ipods? this is driving me insane.

Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes

Music not playing in any docks

This is frustrating because before I had NO problems when i connected my iphone4s to stereo docks and played them perfectly but now it stopped working. It charges the iphone, and I have no problem with sync, it just cant play through any stereo dock! something tell me its a hardware issue...

I have this too. We need help here. I have wiped my phone 4 times trying to find a way to get it to recognize the car dock but it doesn't. Charges fine. lost ALL ability to play music. This was my OMLY way of not getting bored by radio or CD's.

5th Gen Ipod Not Syncing or Charging

I'm having problems getting my ipod to sync or charge. I've tried my wall charger and it's not detecting it. It's not being detected by my computer. I've tried 2 different cords and replaced the battery. I haven't had any problems with it. It's been clicking for awhile which makes me think the hard drive. So now I'm here. ^_^ Can anyone help me please? I just want to make sure it's the hard drive before I go and spend money on another part. Any help would be appreciated. Thanks so much!

Hello Seirra I,
And welcome to Apple Discussions!
The clicking noise very well could be signs of a failing hard drive, but before we make any final assumptions or decisions, let's just make sure you have tried everything you could.
Have you worked through each potential troubleshooting solution provided in these Apple support documents? You stated a couple of troubleshooting techniques in your post above, but it wouldn't hurt to try the rest of them at this point right?
http://support.apple.com/kb/TS1369
http://support.apple.com/kb/TS1538
Another option is to see if you can get another computer to recognize it. From there you can determine if the problem lies with your iPod or your PC.
If not luck with any of the above, I would definitely recommend getting the hard drive replaced. You can either opt to do it your self, have it serviced by Apple, or a third party company repair it for you. That decision is entirely yours.
Hope this helps.
B-rock

5th gen Ipod not playing in any docking station

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