5th Gen iPod repair question

i have a 5th gen ipod that does not respond. ive tried everything, nothing seems to work, it wont even show up on my computer. im thinking there is something wrong with either the battery or main board. ive only had it for about 2 months so it should still be under warrenty and i dont see why apple wouldnt replace it for me but the real question is my front pannel around the screen is messed up kinda bad.. you can still see with the backlight on but still its messed up. Will they not replace my ipod because of this? im mailing it in, and i just dont want to be charged without knowing our penalized in any way.
5th Gen iPod with video Windows XP

okay but the front is cosmetic damage, which the sun messed it up (i guess i will have to take the blame for that one) so will they not give me a new ipod because of the cosmetic damage?

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5th Gen iPod Playlist Question

Under the playlists menu, I have 4 "folders."
On-The-Go 1, 2, 3, and On-The-Go.
I wish to delete 1, 2, and 3, and the users manual says there is a "Clear Playlist" function. The On-The-Go folder is the only one that contains this option.
How do I delete On-The-Go 1, 2, and 3?
Thanks,
Chilly

Welcome to Apple Discussions!
You have to do this through your computer.
Connect the iPod to the computer.
When the iPod appears in iTunes...
If you are automatically updating all songs and playlists, the on-the-go playlists will appear in iTunes. You can delete them there. Then when your iPod updates with iTunes again, it will delete the playlists.
If you are manually managing songs, click the little arrow next to the iPod in iTunes (under source on the left side of iTunes). Click the playlist under the iPod and then click delete on your keyboard. You can then delete the playlist. You can also right click it and go to clear.
btabz

Questions regarding upgrade from 4th gen to 5th gen iPod

I recently received a new 80 gig 5th gen iPod and had 2 questions regarding it and my old 40 gig 4th gen. PC meets minimun requirements and is running XP Pro.
1) Do I need to do anything before synching the new 5th gen iPod with my existing Library (i.e. uninstall iPod Updater for 4th gen)?
2) If I don't need to uninstall the 4th gen Updater, can I run both iPods off the same Library, same user (obviously not simultaneously)?
tia - joggy
N/A Windows XP Pro

Hey, joggy!
1) No, I don't believe you do. Be sure to disconnect the 4th gen iPod before connecting the 5th generation iPod to the computer.
2) Yes, you can.
There are basically two methods with managing muleiple iPods on one computer:
Method 1 - Create different Windows users accounts for each resgistered iPod on this computer.
Method 2 - Create a playlist in iTunes for each iPod.
To make Method 2 work, connect one of your iPods, and click on it in the left-source panel.
Under the "Music" tab, and set your option for a specific playlist(s) under the "Sync Music" option.
Do the same with your other iPod; not connected at the same time, though.
For more details on this matter, check out Apple's Support article about it:
How to manage multiple iPods using one computer
I hope that helps you.
-Kylene

5th gen ipod and iplay monster transmitter question...

I have the 5th gen. ipod and i just bought the iplay ipod transmitter, so that i can play my ipod through the fm radio station in my car...but when i plugged it in my ipod and followewd instructions..nothing happened..i even took it back and traded another 1 and it still wont work...is it my ipod or is the iplay transmitter just not compatible with the ipod/video? please help..im getting very frustrated with apple..they put out the new ipod with no accessory`s to match, what a bummer!!

I think I have the same cable that you are talking about and it works just fine for my 4th and 5th gen ipods. All I had to do was plug it into the cig lighter and then select a clear channel for me it was 89.1 and matched it with the push button on the Iplay.
Just to make sure we are talking about the same cable this is the one I have
Monster iPlay

I have a few questions about 5th gen ipod

My iPod has a very sluggish transfer rate for my music and I wanna connect it with the firewire cable I got with my old mini. When I do I get a message saying it's not supported on the ipod. Does anyone know if that is just me or if there is a firmware update.
Also I have both a iMac G4 flat panel and a Dell Inspiron 5100 laptop. I've had some video problems with my iMac(as you might have seen) and I am thinking of selling it on ebay, does anyone know how I can transfer the music from the mac to the windows laptop without networking or installing the ipod on the windows and transferring through that?
Help is greatly appreciated. Thanks!
Linda
iMac G4 17 inch screen Mac OS X (10.3.9) iPod Video black, iPod Mini grey, Dell Inspiron 5100 laptop/ Windows XP SP2

When I do I get a message saying it's not supported on the ipod. Does anyone know if that is just me or if there is a firmware update.
The 5th Gen iPods do not support Firewire for data transfer. You can only charge via Firewire. This is not a firmware issue. There's no firewire controller in the 5th Gen iPod.
does anyone know how I can transfer the music from the mac to the windows laptop without networking or installing the ipod on the windows and transferring through that?
Your iMac probably has a CD-RW drive. If so, just burn the tracks as a Data/MP3 CD, and then import that CD into your iTunes library on the Windows machine. You can fit hundreds of tracks on a DATA/MP3 CD.

I have a 5th gen ipod nano that freezes when playing songs. i can't turn off, change songs, turn volume down. song stays stuck and nothing works at all. any ideas??

i have a 5th gen ipod nano that freezes when playing songs. i can't skip, turn down volume, turn ipod off. it simply screeches as the song is stuck at a specific point. any suggestions?

You have 2 options: #1 - iPod Repair Tutorials
#2 - take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.

I have a 2009 A6 with a 5th Gen. iPod. I mostly listen to audio bks, not a lot of music. Often, the MMI starts on the first song on my iPod, therefore I don't know where I stopped in my 4-6 hr book. How can I get MMI to start where I left off?

I have a 2009 A6 with a 5th Gen. iPod pluggedinto the MMI. I mostly listen to audio books, not a lot ofmusic. The books are 4-6 hours long, vs 4-6minutes with a song. Often, but not always, when I start my A6, the MMI starts on the first song on my iPod, thereforeI don't know where I stopped in my 4-6 hour book. How can I get the interface to stay stopped where I left off? I have gone into iTunes and placed my current book as the first "song" on my iPod for ease of finding it, but often the MMI starts it over at the beginning. Thank you if anyone has any experience with this. My dealer in San Rafael, CA says they've never heard of this issue.

I think my iPod, which is an iPod touch 3rd generation , which is a lot different from a nano, which really makes it almost impossible for me to help you, which is why I suggested that you post your question in the iPod nano community. Your first post says that your product is an iPod nano. I think the people who answer those questions would be most likely to help you. If yours isn't a nano then you can pick the right community from here. This community is really to answer questions about this forum, or issues that don't fit anywhere else.
laverne's mom
Message was edited by: laverne's mom

5th gen iPod will not unmount

I have a 5th gen iPod which I use to backup other data files. The iPod setting within iTunes allow for desktop mounting of the iPod. When I attempt to unmount the iPod from the desktop (with iTunes closed) and only the finder (and dashboard) running, I get a message indicating that the iPod cannot be unmounted because it contains files that are still in use. As mentioned above, the only applications running are the Dashboard and Finder. I do have one widget that displayes hard disk usage information, and I have used the Activity Monitor to quit the process just before attempting to unmount the iPod but the unmount status does not change. Is there something else that I should be disabling before attempting to unmount the iPod?
Power Mac G4 Mac OS X (10.4.4) iPod 5th gen, iPod nano

I can't really explain why but sometimes it happens, to mine too, normally if you try unmounting again it should unmount, if not, the next time you have your iPod mounted on your desktop, do a Repair Permission from Disk Utility (Repair Permission on your main HD, not your iPod)
After that restart again, your problem should go away.
Cheers

I bought a brand new 5th gen ipod touch. im trying to restore from itunes backup. then it says connect to itunes but my hp laptop is not syncing it. when i plug it in it does nothing but say connect to itunes... how do i fix this?

i bought a brand new 5th gen ipod touch. im trying to restore from itunes backup. then it says connect to itunes but my hp laptop is not syncing it. when i plug it in it does nothing but say connect to itunes... how do i fix this?

Hey jtom234412,
Thanks for the question. Based on the information you have provided, it sounds like your device is not detected in iTunes for Windows. The following resource may help resolve this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Furthermore, if your device is in recovery mode (displaying an iTunes symbol, with a plug), see the relevant information under Step 5.
Thanks,
Matt M.

Dock for 3rd Gen. iPod Won't Work w/ 5th Gen. iPod?

I have a third generation (G3) iPod, which came with a docking station and an iPod-to-firewire cable. I also have a fifth generation (G5) iPod, which did not come with a docking station, but did come with an iPod-to-USB cable.
I can charge the G3 iPod using the dock and the firewire cable, but the G5 iPod won't charge using that same dock, nor will iTunes recognize the G5 iPod. Even if I plug the USB cable into the dock instead of the firewire one, it won't charge or get recognized.
Am I doing something wrong, do I need a different cable, or do I need to get one of the new docking stations? If the latter, will that docking station work with both my G3 and my G5 iPods?
- Keith

Yes, the universal dock with work with the 3rd generation iPod--you can check the specs through the Apple Store's product description page. I also know that you can't charge the 5th Gen iPod using the 3rd Gen firewire cable + adapter (I asked about that at the Apple Store today).
What I'd like to know more about is why the 3rd Gen Dock isn't compatible with the 5th Gen iPod even if you use the USB connector. So this is "helpful" but I'm echoing your question about the dock: Why Dock 3 work with iPod 5?

How is the 5th Gen iPod better then....

How is the 5th Gen iPod better then the 4th Gen iPod, other then the obvious video ability? Is it really that much better while playing songs? Is it built well? How do you like it?

I do not own a 4G iPod but I can ad that I don't think there is anything better about the audio quality in the 5G
iPod as compared to the 1G iPod. What you get are new features and of course capacity and cosmetic appearance. I am an owner of a 1G iPod that is still going strong, no issues with it ever! I recently purchased the 5G and already have questions regarding shut down and pausing and battery life!
Peace

Upgrading 5th Gen Ipod 30Gig HD to one larger

I am curious to find out if it is possiblle to upgrade the 30GIG ipod video and pic model to a larger hard drive or not. I would rather do this instead of buying a whole new Ipod if it is possible. Can anyone answer this question? And if it IS possible, can you tell me if I would have to do anything extra in order to accomplish this. Thanks for any help that can be given.

See http://www.notpopular.com/blog/comments.php?blogID=63. Note that this will void your warranty. To find hard drives for the 5th gen iPod, see http://www.welovemacs.com/mk6008gah.html. You can also find a 80GB drive at http://www.welovemacs.com/mk8010gah.html. Note that you will have to buy a larger backing (the silver part) for your iPod. They can be ordered at http://www.welovemacs.com/1604backpanel.html. I myself didn't know this could be done, but look what a simple google search turned up!

I have a 30 Gig 5th Gen IPOD It plays but there is no sound from the head phones and when its docks can anyone help

I have a 30 Gig 5th Gen IPOD It plays but there is no sound from the head phones and when its docks can anyone help

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit

TS3989 My 5th gen ipod touch was stolen. I removed the device from my iTunes account, but their pictures still show up on the photostream on the one I purchased to replace it. How do I get this to stop, the cops have no interest in their faces, nor do I

My 5th gen iPod touh was stolen a month ago. I immediately removed that device from my account and yet today I looked at my photostream and there are tons of pics of these people on my photostream. How do I get this to stop?!?

Change your iCloud ID password: http://support.apple.com/kb/HT5624. After doing so, go to Settings>iCloud, tap Delete Account, then sign back in with the new password.

5th Gen iPod, seen by Windoze, not by iTunes

I've been too busy lately to hang out keep up with the iTunes 7 issues, but I still have to stop the iPod service, attach my iPod, start iTunes/start the service every time I want to sync. Is there any hope that this is a temporary condition or is this just how it's gonna be from now on? iTunes 7, 5th Gen iPod w/1.2 software, XP Pro SP2.
TIA for your comments/help.

Wow, 10 days and not a single reply. Guess I'm not the only one too dumb to figure out what's wrong with iTunes.

5th Gen iPod repair question

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