5th Gen Ipod Touch not recognised 2 windows pcs and my mac mini, Itune up to date, tried DFU and recovery, returned from apple inspection as working, still no joy, anyone elese had this problem, any ideas?
Since we had the ipod touch since xmas we have had slight problems with charging and connecting to itunes, i sent back to Apple to repair/inspect, they have returned it back as working fine, tried 2 different windows pcs, my mac mini and cannot get the ipod to connect, Windows tries installing drivers only to say it has failed, uninstall try again, go into recovery mode and dfu, nothing seems to work. I have 2 ipads an iphone 4s which all connect faultlessly. Any ideas?
Have you tried another cable? Some iPods were shipped with cable that either did no work initially or shortly failed.
Make an appointment at the Genius Bar of an Apple store. Bring the cable too.
Apple Retail Store - Genius Bar
Similar Messages
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My 4th Gen iPod Touch won't open up the apps I've downloaded. I've tried uninstalling and then reinstalling the app and it seems to only be a temporary fix. The reset and reboot didn't work either. Help would be appreciated.
In more specific terms. The apps that came on the iPod like the weather and maps and whatnot have been working flawlessly. It's just when I download an app and then disconnect from wifi it's almost like I'm on a timer until the app stops working. It acts like it wants to open, the screen flashes black then resets to the home pages. I've tried all of the basic fixes, rebooting, reseting, uninstalling then reinstalling. But like in my...long...question, the reinstalling option only seems to be a temporary fix. I just recently downloaded the 5.1.1 udate (I think that's what it was) does that have anything to do with it, or am I just derpy when it comes to iPods?Try the other suggestions here:
iOS: Troubleshooting applications purchased from the App Store
Then try a restore. -
Hi wondering if anyone can help me, i have an itouch 4 gen and the front cover has started to come away, it hasn't been dropped or anything just started to come away ( although i did notice that it was heating up drastically ) looks to me like the glue has dyed up and as usual the guarantee had not long ran out. Has anyone else has this problem if so what can be done about it. Thanks
SOme users have reported that their screen has come a little loose but very few.
Try fixing it yourself
iPod Touch Repair – iFixit -
Tried TS1 363 still not recognised.
Your USB ports do not supply enough power to charge the iPad. That is normal and expected behavior. The iPod does not require nearly the same amount of power to recharge so it will work from your computer. Use the power adapter and plug into a wall socket to charge the iPad.
Are you sure that iTunes doesn't see the iPad? If you are running iTunes 11, from the menu at the top go to View>Show Sidebar. After the sidebar is enabled - do you see the iPad under the Devices heading in the sidebar? -
Fairly often when I'm using Firefox I'll suddenly find that the arrow keys have stopped working. I could be typing something in a text box and using the arrow keys to navigate the cursor, or I could be using the arrow keys to scroll a page up / down, or anything else, or trying to arrow down through the menu bar selection. It doesn't matter; the arrow keys are completely ignored everywhere within the Firefox program -- except for one case: If I press and hold an arrow key long enough for the auto-key-repeat to kick in, then the arrow key will be recognized and the appropriate response will be performed -- but only rapid-fire, and only for as long as I hold down the arrow key.
When this problem occurs, it's only within Firefox. When I switch over to any other programs that happen to be running, the arrow keys behave normally.
The problem happens often, but not necessarily every time I run Firefox.I'm having the same problem. I tentatively blame the Adobe Reader plugin. In the current browsing session, the problem occurred when I opened a PDF. As soon as I disabled the Adobe Reader plugin, it went away. I've disabled the plugin and I'll see how things go. I'm running FF7.0.1 on WinXP SP3 with Adobe Reader 10.1.1.33. (I can confirm I'm not accidentally enabling Caret Browsing.)
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Isn't my question clear enough?
I've tried all the easy stuff. Even taken it to the Apple store where they had never heard of this happening and like the mower that works on the driveway and quits on the grass, it wouldn't act up for them.Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
i bought a brand new 5th gen ipod touch. im trying to restore from itunes backup. then it says connect to itunes but my hp laptop is not syncing it. when i plug it in it does nothing but say connect to itunes... how do i fix this?
Hey jtom234412,
Thanks for the question. Based on the information you have provided, it sounds like your device is not detected in iTunes for Windows. The following resource may help resolve this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Furthermore, if your device is in recovery mode (displaying an iTunes symbol, with a plug), see the relevant information under Step 5.
Thanks,
Matt M. -
Last week my 5th generation ipod touch dropped face down onto the ground. When picked up the screen was black and did not turn back on. I tried to connect it to the laptop but it did not recognize the ipod. Also when it is plugged into the laptop the area by the camera gets warm like it is charging. But still has a black screen. I've tried to reset and count to 10, but nothing happends. Is there anything that can be done to fix this? Or is it completely dead? Somebody, anybody please help.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
5th Gen iPod Touch w. iOS 7 not recognized by iTunes 11.1
On Wednesday I updated my 5th gen iPod Touch to iOS 7, and ran the latest iTunes 11.1 update on my MacBook Pro running OS X 10.8.5.
For two days, everything worked fine, but today, when I plug in my fully charged iPod it is not recognized by iTunes.
Some salient facts:
1. My iPod shuffle is recognized by iTunes without problem when I plug it in to any USB port on my Mac.
2. I tried all of Apple's troubleshooting suggestions - restarted iPod and computer, tried connecting to different USB ports on my Mac.
3. My iPod touch will still charge when plugged in to my Mac.
Any ideas? Thanks.I did try all of Apple's troubleshooting suggestions. It was the cable - Thanks for the tip!
It didn't occur to me to suspect that my still-new, Apple-brand cable went bad the same week Apple released two major software updates. -
TS1369 why doesnt my 5th gen ipod nano not connect with windows 8?
why doesnt my 5th gen ipod nano not connect with windows 8?
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
I have a 5th Gen iPod Touch. I went in iMessage to save videos that were sent to me in my camera roll. The videos do not appear in my camera roll but my memory keeps on going down. I do not know how to solve the problem. I do not want to restore my iPod but I want to get my memory back. Please Help ME
Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
Come back with the results.
An "other" larger tha about 1 1/2 usually indicates that the "other" includes corrupted files.
First try:
"First you go settings/general/usage/music/then left swipe over music and press delete and you would think it deletes your music but it doesn't instead it deletes your other but make sure your ipod is connected to a computer while doing this"
as recommended by:
How do I get rid of "other" storage: Apple Support Communities
Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Restoring iOS software -
my mac will not send or receive email's... its not internet connection... my iPhone still receives emails... so I'm not sure how to troubleshoot this problem, any ideas?
What does the Mail Connection Doctor return?
The link in my first replay included :
If you still can’t send or receive email
Mail Connection Doctor may be able to tell you more about the issue. -
Hi guys. After updating to 7.0.6 my iphone 5s is no longer showing in itunes. Strangley it is recognised by my PC (windows 8) when I click on my computer. I have tried reinstalling itunes and making sure the drivers are up to date, but this has made no difference. Has anyone else had this problem or does anyone have any advice? Thanks
Device not detected in iTunes for Windows
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Why won't my 5th Gen Ipod touch switch on?
I have had my 5th Gen Ipod touch for 1 week. This morning it wouldn't switch on, the screen just stays black. Neither itunes or my computer recognise it but if I plug it into a mains charger the apple logo flashes slowly. I have tried everything suggested in the forums. Is there anything else I can do? Or is it a trip to the apple store?
Try:
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
5th gen iPod Touch crashes spontaneously
Hi there
My 5th Gen iPod Touch crashes at random times, usually when on wifi. When it does this, it resets my clock by ten or twenty or thirty minutes and I have to fix the time because it does not automatically restore via the Internet. I tried restoring my iPod, both at home and at the Apple Store, but when the person helping me ran a diagnostic on it I was told nothing came up. My diagnostic data was still on the iPod and I had three kernel panic reports and about eight reset counter reports, so I'm not sure why I was told that. I've seen a similar thread on here saying it was probably the battery, so I thought that was the problem, but I've just been told otherwise. I don't know what to do because last night I plugged in my iPod and left the room, then came back to find the screen cracked (I'm guessing having to do with the battery). No one else was in the room and I didn't drop it. Because I don't know how to reproduce the problem, I'm having a hard time proving it exists regardless of diagnostic data, and now it looks like I dropped it and that damaged the device, when that is honestly not the case. Does anyone have any ideas?
Thank you.Hello
No, I did not restore from backup. I restored to factory settings at the Apple Store and when I got home and tried to set up my email, my iPod restarted again. The time reset to ten minutes previous.
I'm mentioning the crash reports because they all correspond to the times my iPod restarted. It has crashed four times in the last hour and all I've done is download two apps (Podcasts and Skype) and added my email accounts.
Thanks very much.
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