5th gen time capsule powers down unexpectedly

Whether or not time capsule (wi-fi) is being used it just powers down unexpectedly ( 1 to x times a day). Done a reset and made ssid visible but to no avail ( after diagnostic check help list). Also powers down when trying to make a back up to external drive. Starts up without problems when power cable is re-inserted. Doesn't get hot etc. ( thinking problem is a safeguard cut-out thing). Other than that 3 months with no probs but now this?!? Anyone with same situ? Greetz chilly

We have seen a number of reports of the Time Capsule powering down unexpectedly. You should have Apple replace the defective Time Capsule as soon as possible.

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Need help connecting 5th gen Time capsule via wifi to existing wifi network(non-apple) and use ethernet out to AV receiver?

Could anyone help advise me how to use my 5th gen time capsule airport to connect to my existing wireless modem(non-apple) over the wireless network (NOT using the WAN port with a cable) and then connect with an ethernet cable to give internet connectivity to my AV Receiver? I would also like to be able to back up my macbook pro with the time machine/time capsule benefit. I know that many AV setups have recommended using airport express to receive wireless connectivity to pass on internet through the ethernet port to AV setups, but I thought I would try to add the extra functionality of the over-the-air backups with the time capsule at the same time. Is this possible without connecting with a wire to the modem which has no ability for a wired connection where the TV and AV setup is? Any help would be much appreciated:)

It doesn't work except to another apple router. Sorry.
The express does work.. that is a difference between Express and Extreme/TC.

Help needed setting up 5th Gen Time Capsule as a wireless hard drive with Windows

I've got hold of a Time Capsule as I managed to snag it for a decent price and, to be honest, it looks better than other options out there, but I'm having some issues setting it up how I want it. My wireless router is downstairs and I connect to it from my desk on the first floor, which is where the Time Capsule will be as well. I basically just want to use it as a wireless hard drive to store movies and the odd document. I really need some guidance on how to go about setting it up, as Apple don't seem to provide any user guides for Windows at all and the Airport Utility is essentially a very broken piece of software - all I've managed to do so far is run into a series of blinking light warnings and errors.

You cannot setup the new Gen5 TC from windows. It is clearly stated in the specs that it requires v6 utility which has not as yet.. and perhaps never will be made available in windows. In other words this is now an Apple device and almost exclusively for apple. Or at least a mixed network. Without Apple clients you will have continual issues.
If you have iphone or ipad or even an ipod with iOS v6 or later.. you can download the iOS version airport utility for setting up the TC. Once setup windows can use it.. with some issues.
I don't know if you can return it.. but if possible I would. You can buy a wireless synology or WD or lots of other brands now. what they might lack in looks they make up for in functionality.. sadly in the end.. functionality is essential whereas good looks are merely that.. good.

4S powers down unexpectedly ;(

4S powers down unexpectedly?! Can be at 20% or happened at 79% remainding battery power and happens especially in the cold outside. It also seems to eat up the battery power really quickly since I uploaded the IOS 7. Anyone else have the same problems, and any suggestions as to why and how to fix the problems!? Your help and suggestions is much appreciated!

We have seen a number of reports of the Time Capsule powering down unexpectedly. You should have Apple replace the defective Time Capsule as soon as possible.

Time Capsule Shuts Down or Powers Down During or After Backup

Just started backing up my wife's MBP (Leopard) to our Time Capsule via Time Machine. Previously the Time Capsule had only been used as an Airport, and had never shut down by itself. Now, inexplicably, the Time Capsule powers itself down. If I stop backing up to it, it stays on. If I run Time Capsule, it powers down. Powers up again fine - unplug, wait 10 seconds, and it cycles to a green light. Then a few hours later, Time Capsule is discovered powered down. Its not the cats, not the dog - it seems to be whenever Time Machine runs.
Checked the firmware on the Time Capsule and upgraded it to the most current. Made no difference.
What is going on?

So this just started happening to my Gen 1 500GB Time Capsule as well. I came across these articles:
http://www.macgasm.net/2010/07/12/time-capsule-recalled/
http://www.guardian.co.uk/technology/blog/2010/jul/13/apple-time-capsule-failure -analysis
The second one claims that the shutdown is due to an "overheating fault in some of the electronics around the power supply." I am going to check the serial number on mine to see if it falls in the range for a recall-replacement (since I am way out of warranty).
Even if yours isn't in the recall range, is it possible it's damaged from prior overheating?

I have a 1st Gen Time Capsule 1tb. It turns on, boots up and turns green for 5-10 mins, but then turns solid orange and then blinks orange. I have removed the hard drive and replaced the power supply . . . still the same problem. Suggestions?

I purchased a used 1st Gen Time Capsule with a 1 tb hard drive.
When I plugged it in and did the initial setup, it worked fine, but gave me a hard drive error. A few minutes later the green light turned solid orange, then blinking orange, then the status light went off. The lights in back stayed on.
I removed the hard drive and rebooted, it turned green for 5-10 minutes then reverted back to a solid orange, blinking orange, then went off.
Next I purchased a remanufactured internal power supply, and installed it (without the hard drive in). It turned green almost immediately. After about 15-20 minutes, I decided to try to install the hard drive again, booted it up, and tried to erase the hard drive with was working properly according to the software. It stopped erasing the disc after about 20 minutes and turned solid orange again, then blinking, then no status light (but back lights were still lit).
I'm a bit flabbergasted at this point, any suggestions on what to do next? I think i've pretty much replaced everything except the logic board, but can't seem to find any information on the symptoms of a logic board malfunction.
Thanks!!!!!!!

A Gen3 is identical board to a Gen4 although they have some differences in firmware and wireless card was updated on every model.. but a Gen3 is substantially faster than Gen1, Gen2 which also have identical boards.
You can with careful shopping get a Gen3 pretty cheap.
Most use a delta power supply which I think is a lot better than the flextronics used in most Gen1/2
You can sell back the parts to ebay.. people still would buy the power supply etc. Even just the case can be useful to a repairer.
But if the board is gone.. it is hard to repair.. not impossible.. but hard.
Gen 3 and Gen 4 are not without faults.
See this page.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair/new-issue-with-a1355-gen-3-tc
I have fixed it a different way.. by using the small converters you can buy in bulk from ebay for $1 each.. KIS3R33 .. they produce 3.3V at 2A peaking at 3A.. amazing.. I keep using them to replace onboard power converters by removing the inductor and simply power directly.. the end result has worked great. You can simply change the resistors around and get any output from 1v to 20v depending on input.
Is it worth doing it .. no of course not.. it will waste many more hours than $50 is worth.. but it is kind of fun that you can actually make things work again.
Here is a pic of the Gen 3 totally powered by me. All onboard power removed.
This was to track down the fault in the Gen3.. but I am kind of pleased that it ended up neat enough and reliable enough to work for more than a year.. the Gen3 still serves as a way to get Netflix via network for a friend running 24/7.
The units supply (from left to right)
1v, 1.1v, 3.3v, 5v, 1.8v
It is feed by 12v supply which is also directly connected to the hard disk.
So it is possible to fix.. !! Only got to be a bit crazy.

I have a 1st gen time capsule. can I view what devises are connected to my network? if so, how

i have a 1st gen time capsule. can I view what devises are connected to my network? if so, how

Open the airport utility.
Click on manual setup.
Click on advanced.
Click on Logs and Statistics.
Click on Wireless Clients
Voila!!

Airplay pausing with 1st gen time capsule

I'm using airplay to stream music from my MacBook Pro (mid 2010) to my apple TV and my stereo that's hooked up to an airport express. Airplay seems to stop and pause at random times (though according to iTunes, the music keeps playing). The streaming often, but not exlusively, stops when one of our computers is backing up to the time capsule.
I use a first generation time capsule to create my wireless network and I exted the network with my airport express. iTunes 11 and all my device firmwares are up to date.
Could my network settings on my time capsule cause the issue? Is the first gen time capsule simply too slow to create a fast enough network that can support airplay?

Thank you Sheila!
I read and implimented all the information in the links you posted. Unfortunately, it didn't solve my issue.
I used all the recomended setting for my Wi-Fi and even switched my wi-fi to use 5Ghz 802.11n. I also set my AirPort Express to join the network created by the time capsule instead of extending it. These two changes helped somewhat. All of the erratic unpredictable pauses in airplay were gone. After these changes, the only things that caused airplay pauses were Time Machine backups to the Time Capsule (on an external HD connected to the Time Capsule), and when I start up the AirPort Utility and it scannes my network.
Since then, I've bought another AirPort Express to send Airplay music to my living room stereo. To solve the Airplay issues I decided to have this AirPort Express create my Wi-Fi Network instead of the Time Capsule. This gave me a dual band Wi-Fi. I turned off the networking feature of the Time Capsule and connected it to the AirPort Express creating the wireless network using an ethernet cable. I also renamed my Time Capsule and it's HDs to names without spaces (as suggested by a few other posts).
Even after all of these modifications, airplay still skips every time a computer tries to backup to the Time Capsule as well as when the AirPort Utility is scanning the devices on the network. If I disconnect the Time Capsule I can go full days without a single airplay skip, but the minute I reconnect it and a backup occurs airplay just starts skipping like a bad record.
Why are backups to my Time Capsule causing airplay pauses? Would this also happen with a more recent Time Capsule model (I have a first generation model)? Is a new AirPort Express powerfull enough to create a home network capable of Airplay? Could the problem be due to the fact that the backup is done on an external HD attached to the Time Capsule?
Any help would be greatly appreciated!
Thanks,
Mathieu

2nd Gen Time Capsule - will not power up - just stopped working all of a sudden - I have tried other power outlets - I have tried pressing the reset button - no light

2nd Gen Time Capsule - will not power up - just stopped working all of a sudden - I have tried other power outlets - I have tried pressing the reset button - no light

The power supply is shot. But that it lasted even this long is the wonder.. not that it died.
The TC runs too hot..
Look on ebay for "Time Capsule power supply"
You can get a replacement and fix it although the economics are not so good.. it is probably time for a new TC.
If you can DIY it is really only a few dollars worth of capacitors that go bad.
See https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair
For a bunch of alternatives.

2nd gen time capsule and airport express g

Ive looked high and low but none of the discussions have worked for me. this is what I have. a 2nd gen time capsule running my network of timewarner modem. I just got airport express g older model and I want to use it as a ethernet bridge for my Denon Avr which is not wireless. I need help with making this aiport express a ethernet bridge so I can stream music over my Denon. Please help !!!!!!! I dont need the airport to extend my wireless network just to get my Denon online. Can anyone help!

Unfortunately, you need the AirPort Express "n" model to be able to do what you want to do.
It has a special feature called ProxySTA which allows the Express to "join" a wireless network and enable a signal at the Ethernet port.
The older Express "g" does not have this type of capability.

How do I know what the wifi password is for my 4th Gen time capsule

I am only new to this time capsule thing… I am pretty savvy in things as technology goes but I just can't figure out how to get the wifi password on the 4TH GEN time capsule I have tried everything I know I was not the one to set it up and my mother let the tech do it and paid no attention to the finer details I would have. PLEASE HELP!!! THANK YOU.

You will learn grasshopper!!
looked like I didn't even need the reset but this is great and simple way I hope other people use it!!!! Thank you again!!!! From a not as seasoned techy as you!!! I aspire to be as versed someday!!!
You must use the reset to remove the admin password if it is set.. If the tech left it as default the TC throws up an error.
It is one I choose to ignore since security on the Airport routers is pathetic anyway.
Default password is public btw.
And as long as you access via ethernet then you do not need the wireless password. But the way the utility works now is to set the password the same for both wireless and admin access. So you need to reset.
Pressing the button for 1sec is called a soft reset.
Read the apple documentation on reset. There are 3 levels of reset..
Resetting an AirPort base station FAQ - Apple Support
There is an enormous amount of info Apple have available in documents and technical notes.. and apple has the worst search engine known to man.. so use google to find it.. !!

Help my ipod 5th gen started to slow down

My ipod 5th gen started to slow down, i have tried to restore it but it hasn't help plz help

You said "My brother has his iPod it is faster than mine" faster in what regards? Need some facts.
You can trya restore to factorys settings/new iPod.

Another Time Capsule shuting down

After one year having this famous TC disease, I mean the Time capsule shuting down after 20secondes, i usually restart it several times and the TC finally remains on. Now the TC is dead. It systematically shuts down after 20 sec. The factory reset does not change anything. After 2 years of use, including 1 year with troubles i do have exactly the same problem That was described so many times before me ( just Google ' time capsule shuts off ' to see the extent of this problem). And Apple still do not consider it as a quality problem except for a very limited serial numbers... Reliability and Apple divorced a few years ago!

After one year having this famous TC disease, I mean the Time capsule shuting down after 20secondes, i usually restart it several times and the TC finally remains on. Now the TC is dead. It systematically shuts down after 20 sec. The factory reset does not change anything. After 2 years of use, including 1 year with troubles i do have exactly the same problem That was described so many times before me ( just Google ' time capsule shuts off ' to see the extent of this problem). And Apple still do not consider it as a quality problem except for a very limited serial numbers... Reliability and Apple divorced a few years ago!

Time Capsule bringing down my internet modem.

Time Capsule bringing down my internet modem.
I have been having issues for several weeks where my internet modem loses its connection (often the Time Capsule wireless network would continue but without its connection to the internet since my cable modem was down). I replaced my cable model with Time Warner but the problem continued where I would routinely lose the internet and have to unplug the modem and router several times to get it working again.
I tried removing the router from the equation and connected my laptop directly to the router via Ethernet cable. This seemed to work and the internet modem no longer dropped the connection. It seems the problem is some combination of the internet modem and time capsule router, though I have been using the same Time Capsule router for over a year with no issue.
I used Airport Utility to restore the factory settings on my Time Capsule and reconfigure the network from scratch. Once again the wireless and modem seemed to work together for an hour or so and then the modem dropped the internet again.
I can keep unplugging the modem and router every time this happens but there must be something causing a conflict somewhere. Any suggestions of things I may try to fix or diagnose the issue between the modem and the router?

Is the cable modem you have also a router?
If it is a pure modem I don't really see how a TC can pull it down.
Can you get any access to the TC in the state when there is no internet? Can you check if the WAN still has IP address via utility.
You need to use the v5 utility btw to get any useful troubleshooting info. For Lion just download and install it.
http://support.apple.com/kb/DL1482
Check the Log for any info there.. keep your eye on it if you cannot access the TC once it goes bad,, you need to try and get the info prior to failure.
How old is the TC? What model.. please the A1xxx model from the rubber mat.
If you have A1355 ie Gen3 there is a chance you are seeing the ethernet ports failing due to internal power supply problems.
I think a Gen4 is still too new to see this problem.

Apple customer support problem 1st gen Time Capsule

Not sure there is any real point to this since Apple doesnt seem to really engage in these forums. However, I recently had a 1st gen. Time Capsule die per the well-documented power supply failure problem. After some prodding I was able to get Apple to replace the unit though it was a handful of days out of the replacement window.
Unfortunately the Apple "genius" did not include my full business address on the shipping label and the unit has been in Fed-Ex limbo for nearly a week. I have of course since provided Fed-Ex with the full address of my company office. However, they will not revise the shipment info without Apple's authorization. I have left 4 voicemails for the Apple "genius" requesting they update my address so the unit can be delivered. So far nothing, nada, zip... I'm glad my own staff are merely engineers, not geniuses.
To add massive insult to injury, today I received a reminder email from Apple that they have a $500 hold on my credit card and have not received the defective unit back.   Really? no sh*t! I've not received the replacement unit or return label due to Apple's negligence...hello...welcome to automated email ****. Of course, there is no reply address ANYWHERE to be found on Apple's website.
So, I'm sitting here with a dead network, $500 balloons on my credit card and no way to correct the delivery address on the replacement TC.
Hey Apple, ***?
This is not the Apple I know and love. If I wanted Dell quality service I'd have saved the money and bought a Dell. I hope this is not the start of a long slow slide back into the Apple of the 1990s.

Agreed that an outright trainwreck such as this is atypical. However, I am noticing an overall steady decline in customer service at the local Apple stores as well. The "geniuses" at the Pleasanton Apple store are downright rude and unhelpful. That is why I even bothered with phone support this time.
I think the phone support attitude is what started me off on the wrong foot. This unit has a well documented power supply defect for which Apple issued a TSB and even reimbursed people who had to replace the unit due to the power supply failure. When mine failed, I was actually told by the front line genius - "well, it lasted 2 years, that's pretty good".   That is a Dell/Gateway/Compaq/General Motors attitude.   A $500 router should last more than 2 years. Cisco enterprise level routers last forever. Several years ago the white iMacs had a power supply problem. Mine failed 4 years after purchase and Apple cheerfully fixed it without question or issue. They had it back to me in less than a week.
My expectations for support are commensurate with the price of Apple's products. It is a luxury high-end brand. For perspective: This router costs more than a complete Gateway desktop computer system.
When you buy a BMW you expect a certain level of service, When you buy a GM expectations are lowered along with the price of entry. I don't expect to ever have to chase down keystone cop problems like this. My time is far too valuable for that. This is why I buy Apple computers and not Gateway computers.
Is it typical? maybe not. Is it foreshadowing what is to come now that the company is back in the hands of the bean counters that nearly ran it into the ground last time?   Maybe.

5th gen time capsule powers down unexpectedly

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