5th Generation - can't update to i Pod ver 1.2 and can't restore ??!!#*

Hope somebody can help ?
Uploaded iTunes Vers 7. In summary page selected update for vers 1.2 iPod but got message saying that couldn't due to ".... file in use by another application".
After reviewing help tried to restore and got same message as above. I then tried to reload i Tunes 6 but error mesdsage said wouldn't work as library file created by a later version.
When I tried pressing Menu and centre it went through the motiiions but failed to revert to factory settings .
Grateful for any suggestions.
Thanks / Jintoe

Try this. I found this in another forum and it worked great for me.
1. Make sure that you have these services running
[control-panel->Admin. Tools ->services]
-Network DDE DSDM
-Network DDE
-ClipBook
-Routing and Remote Access
-Terminal Services
-Server
2. stop the iPodService [same location as (1)]
3. Connect your Ipod 5th gen
4. Start iTunes7.0 [automatically starts
iPodService]if not, start it manually in services.
5. Update the new s/w in iPod.
this should not take more than 3 mins. after that, it
will restart ur ipod. ur ipod s/w is updated as seen
in itunes7.0.
Let me know if it works.

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