5th generation iPod nano won't sync

PLEASE help.  5th generation 8GB iPod will not sync with iTunes 9 on my iMac OSx 10.4.11.  Hubby rebooted system and now I have zero songs on my iPod. I have restored iPod to factory settings and still zero songs.  Itunes says sync complete everything looks good but iPod still says zero songs.  Tried using new user account on iMac and going into iPod disk mode...no success.  Also tried restoring playlist from PC running windows 7 still nothing.   Please help...must have my tunes back asap...THANK YOU anyone who can help.

The computer won't see them as the same iPod despite the name.
You might want to reload Windows on your computer or reinstall the USB root driver.

Similar Messages

  • 1st Generation iPod nano won't sync

    I've had my first generation iPod nano since April of 2006, and I've only had pretty minor problems with it.
    Last year I hooked up my iPod to a new computer, and synced my music just fine. The next day when I tried to add new songs, it deleted my entire library. I restored the factory settings and bought new songs.
    Last week I used my sister's external hard drive to put some of her music on my iPod, and it accepted them and kept working fine. A few days ago I tried to add more music from her xHD onto my iPod, and ended up with an error message like this:
    "your iPod is corrupted and needs to be either restored to factory settings, or disconnected and reconnected."
    I removed and re-connected my iPod, and it deleted all the songs I had acquired off of the xHD. Now when I try to add music it says, "Attempting to copy to the disk has failed. Unknown error occurred (-69).
    How can I add more music to my iPod? I really don't want to reset my iPod just because it has so much valuable music and it's already cost me so much to acquire this much. It's only synced with one computer, and unfortunately my computer doesn't have a CD burner.
    PLEASE HELP!

    Is your sisters xHD connected to your PC permanently? I suspect not, and I also suspect that your iTunes install isn't set to copy the files over when you add new music to iTunes.
    You need to go into your iTunes settings and tell it to keep your music library organized ( it will copy all the music to your default directory) and to copy music when adding to your library.
    Otherwise it just makes a pointer to where the music is when you add it, and if that is an external hard drive it won't be able to sync when that drive isn't connected.
    You don't need to burn to back-up your music - resetting your Nano won't delete the music from your hard drive. But, you should copy it to either an xHD or another location on your HD as a temporary measure.

  • My 3rd generation iPod nano won't sync because "It cannot be found" even though it will automatically sync when I plug it in.

    Hey,
    My dad and I both own a third generation iPod nano. ever since I updated our iTunes software, neither his nor my iPod will sync because "the correct disk cannot be found" or "ipod cannot be found" even though it will sync automatically when I plug it in. Does anyone have any idea what is wrong?
    Thanks

    Try these steps listed below.
    1. Run “c:\WINDOWS\system32\devmgmt.msc” (i.e. *Device Manager*), and leave it open for now for later use
    2. Start up iTunes
    3. Next, connect your iPod.
    4. Go to your iPod Settings and select the “Enable disk use” option from under theSummary tab.
    5. A dialog box will pop up reminding you that you’ll need to manually eject. Go ahead and hit OK
    6. Hit Apply to save changes to the iPod
    7. Quickly switch to the Device Manager window and right-click on any item within the window and select “Scan for hardware changes”
    8. Finally, switch back to iTunes, and try re-syncing your iPod to see if it helped.
    It might not also hurt to trash your iPod's Photo cache if it has one (i.e. you sync photos to the iPod).  See this article for information on where to find this folder on your Windows XP machine.
    http://support.apple.com/kb/TS1314
    B-rock

  • My 5th generation iPod Touch won't sync videos and music at all

    Since December 29th, I have been having trouble with my videos and music not syncing to my iPod Touch. I tried to manually select them to sync to my iPod, when I remove them the number of gigabytes free on the bottom of the screen doesn’t change. What’s wrong? Please help

    What exactly happens when you try to sync?
    It just skips the step on preparing tracks to sync and takes a long time as well when it comes to waiting for changes to be applied.
    Was the iPod previous synced to another iTunes library/computer?
    No, the iPod was not previously synced to another iTunes library/computer at all
    Have you successfully synced from this iTunes library/computer before?
    Yes, I have been succesffuly syncing from the library/computer before this problem happened to my iPod Touch.
    Do the songs play in iTunes?
    Yes, the songs do play in iTunes
    Do you have the right boxes checked to sync?
    I think I do have the right boxes checked to sync but have to check and see if I do or not have them checked. Even though I have been syncing in the manual method and it still won't do sync my videos or new music at all.

  • 5th generation iPod touch won't sync.

    I've had this iPod for about 2 months now. I've connected to my iTunes before and it worked fine. When trying to put more music on it today, it wouldn't sync with iTunes. I tried simple things like restarting the iPod and restarting my computer but that did help. I've also run a diagnostic scan on iTunes and when it did the sync test it results showed that there was "No iPod touch, iPhone, or iPad found". Any ideas on how to fix this problem?

    Did you just update iTunes recently?
    What I did for mine, go to the control panel, add/remove programs, uninstall iTunes, apple mobile device service, apple application support. THen redownload and reinstall itunes
    If that doesn't fix it, there are more indepth things you can do (specific things to uninstall in a specific order)
    http://support.apple.com/kb/HT1923

  • IPod Nano won't sync after iTunes update to 11

    My 5th Generation iPod Nano will not sync to iTunes 11. I am running iTunes 11.0.1, on an one year old iMac running on an Intel Core i5, running MacOS X 10.8.2 with 4 GB of memory. Now that we got that out of the way-- I use this iPod daily. Once I updated to iTunes 11, synching has been sporatic. Once I plug the iPod in, iTunes opens like it should, however the iPod never appears in the iTunes window, only in the Finder. I have done the following:
    ejected the iPod from the Finder window and then unplugged it, and reattached the iPod.
    Quit iTunes and restarted, reStarted the iPod by toggling the power switch and holding the Menu/Select buttons until it restarted.
    Rebooted my computer
    Restored the iPod nano
    Results are the same. Sometimes it will sync, after an extended period of time, without reason. Once I eject and need to reconnect the device, I am unable to get it to sync. Sometimes I have ended up with a spinning beachball and have force quit iTunes and sent a report and a description, but Apple doesn't seem to have come up with an update yet.
    I can tell you this-- I have not seen an iPod that would be a suitable replacement for this one-- I love not having to look at the screen to operate it's simple controls, and it is the perfect size.
    I can also tell yo uthis-- The new suprise user interface on iTunes 11 is clunky and requires too many steps to maintain my playlists. Do not like it.
    Suggestions?

    Hey hirsty!
    I have a link for you here that can help you troubleshoot this issue:
    Apple - Support - iPod nano - iTunes Troubleshooting Assistant
    http://www.apple.com/support/ipodnano/assistant/itunes/
    That link will help you through some steps that will help you resolve this issue with your iPod nano syncing. Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • I have a 5th generation IPod (Nano?) that I have registered to my ITunes Account.  Recently bought my daughter a 7th generation IPod Nano for her B-Day and Am trying to sync it to my ITunes acct. Message appears that says it does not recognize new Ipod.

    I have a 5th generation IPod Nano that I have registered to my ITunes account.  I recently bought my daughter a 7th generation IPod Nano and have attempted to sync this new IPod to my ITunes account.  A message continues to appear saying that it does not recognize the (new) device...   Any suggestions ??

    How to use your iPod to move your music to a new computer

  • HT2729 My 7th generation iPod nano won't allow me to sync videos from iTunes. How can I fix this?

    My 7th generation iPod nano won't allow me to sync videos from iTunes. How can I fix this?

    What video content works with iTunes and mobile devices?
    iTunes:
    Video content purchased from the iTunes Store.
    QuickTime and MPEG-4 movie files that end in ".mov", ".m4v", or ".mp4" and are playable in QuickTime Player.
    Video podcasts.
    iTunes Digital Copies.
    iTunes Store Movie Rentals (Requires iTunes 9 or later).
    Mobile Devices:
    Video content purchased from the iTunes Store.
    Videos that have been shared to iTunes using QuickTime Player (Mac OS X v10.6 Snow Leopard).
    Videos that have been re-encoded for iPod with QuickTime 7 Pro.
    Videos that have been re-encoded for iPod with iMovie, Final Cut Pro, and others. Refer to Exporting a movie from iMovie HD to iPod for an iMovie HD tutorial.
    Video Podcasts that have been created for mobile devices.
    Video files after using the iTunes File > Create New Version > Create iPod or iPhone version option.
    Video files after using the iTunes File > Create New Version > Create iPad or AppleTV version option (iPad and AppleTV only).
    See below for detailed movie specifications.
    iTunes  Store Movie Rentals (Requires iTunes 9 or later).
    Does the video need to be encoded in a special way?
    All mobile devices which iTunes can sync video to can play the following video formats:
    H.264
    File formats: .m4v, .mp4, and .mov
    Video: Up to 768 kbits/sec, 320 x 240, 30 frames per second (fps), Baseline Profile up to Level 1.3.
    Audio: AAC-LC up to 160 kbits/sec, 48 Khz, and stereo audio.
    MPEG-4
    File formats: .m4v, .mp4, and .mov
    Video: Up to 2.5 Mbits/sec, 480 x 480, 30 fps, Simple Profile.
    Audio: AAC-LC up to 160 kbits/sec, 48 Khz, stereo audio.
    Other formats may be supported by newer devices. The technical specifications can give additional details.

  • I have a 5th generation iPod nano. I downloaded an audiobook on Itunes. It will not let me sync saying this computer is not authorized. Anyone know what to do?

    I have a 5th generation iPod nano. I downloaded an audiobook on Itunes. It will not let me sync saying this computer is not authorized. Anyone know what to do?

    Move the cursor to the very top of the computer's screen, click on Store in the menu bar, and choose Authorize this Computer.
    (119441)

  • I have just purchased a 5th generation iPod Nano. I have synched it with my library but the videos have not gone on to it. How do I get my videos over to my new iPod

    I have just putchased a 5th generation Ipod Nano and when I synced it with my Itunes library I cannot get the Videos to go onto the Ipod. How can I get my ENTIRE iTunes library over to my new iPod

    Make sure iPod is configured to sync movies from under its Movies configuration tab. See this article for more details.
    http://support.apple.com/kb/HT1333
    B-rock

  • IPod nano won't sync in new laptop

    Hello everyone,
    my 6th generation 8GB iPod Nano won't sync in a new Windows 8 (not upgraded to 8.1) laptop. iTunes recognizes it and is able to enable disk use but will not sync the music. The computer also recognizes it. It just won't sync, when I press the sync button it seems as if it is going to sync but it stops after a few seconds without synching or changing anything. I already uninstalled and installed iTunes and restarted the laptop and the problem is still there. Also I wonder why iTunes doesn't say that the iPod is synched with another library and if I want to sinc it with the new one since the music my iPod currently has comes from an old laptop that doesn't work anymore so that's why I have my music now in this new computer, but it won't sync and it's frustrating. Any advice? Thank you.

    Type "ipod not recognized in itunes" into the search bar at the top of this page by "Support"

  • HT1435 my 3rd generation iPod nano won't charge

    My 3rd generation iPod nano won't charge and when i connect it, it shows up charging then the screen goes black and wont work. Can i get it replaced for a new one? or a different one? What can i do?

    Try these steps listed below.
    1. Run “c:\WINDOWS\system32\devmgmt.msc” (i.e. *Device Manager*), and leave it open for now for later use
    2. Start up iTunes
    3. Next, connect your iPod.
    4. Go to your iPod Settings and select the “Enable disk use” option from under theSummary tab.
    5. A dialog box will pop up reminding you that you’ll need to manually eject. Go ahead and hit OK
    6. Hit Apply to save changes to the iPod
    7. Quickly switch to the Device Manager window and right-click on any item within the window and select “Scan for hardware changes”
    8. Finally, switch back to iTunes, and try re-syncing your iPod to see if it helped.
    It might not also hurt to trash your iPod's Photo cache if it has one (i.e. you sync photos to the iPod).  See this article for information on where to find this folder on your Windows XP machine.
    http://support.apple.com/kb/TS1314
    B-rock

  • I downloaded the latest version of itunes and now my ipod nano won't sync.  The sync process appears to be locked up on the 2nd song and will not continue to sync.  I unchecked the 2nd song so a different song would be 2nd, no benefit; reset my ipod nano;

    I downloaded the latest version of itunes and now my ipod nano won't sync.  The sync process appears to lock up on the 2nd song and will not continue to sync. I let it run all night the first time and it never went past the 2nd song.  I unchecked the 2nd song so a different song would be 2nd, no benefit; reset my ipod nano; shut down laptop and restarted a different time; shorted the number of songs to sync; all without benefit. 

    When you connect your ipod up to the computer. It should show the device, usually with the name of the device, in my case 'jordan's ipod'. This should be on the row which shows 'songs', 'albums' e.t.c on the far right. There when you click on it it should go to a different screen showing a picture of your ipod along with two buttons - Update and Restore. Click update and it should take a 2 mins while your ipod is updated to the latest version of Ios.
    After updating te ipod see if there is a change in results.
    PS: make sure the device is active while syncing so keep tapping the screen.
    Sorry for any incorrect info, i have an ipod touch, but i've had experience with an ipod

  • Ipod nano won't sync podcasts from iTunes after I "Restored" the ipod.

    iPod nano won't sync podcasts from iTunes after I "Restored" the iPod.

    If you've read the Technical Specification you will find that the nano can only use Firewire for charging, not for syncing:
    http://www.apple.com/ipodnano/specs.html
    "Charging via USB or FireWire to computer system or power adapter (sold separately)"
    So you can rule that out.
    Have you tried the 5 R's?
    http://www.apple.com/support/

  • 5th generation iPod nano compatibility with Linux?

    I have Linux on my computer is the 5th generation iPod nano compatible with my operating system? Would i need to install a particular program to make it work.

    trailman00 wrote:
    Why not let the customer choose to use iTunes or not ?
    Be able to add individual files just by copying them from any computer (any OS, with or without iTunes installed), and use a filesystem browser on the iPod to select which file to play in which directory.
    Only Apple would know the answer to this. However, based on the history of the iPod, it seems unlikely that you're going to see this happen. One of the major differentiating features of the iPod is that one doesn't have to mess with a file system browser, it's all handled automatically by iTunes. Now, that's not to say that everyone is going to like players that work this way. Hence, the continuing market for other brands of players.
    Please, release a new iPod firmware supporting this feature.
    Again, seems very unlikely as it runs counter to the entire Apple design philosophy. However, if you want to make your feelings known to Apple (as opposed to just the fellow users who are going to be seeing this post), submit your feedback here:
    http://www.apple.com/feedback/ipodnano.html
    Best of luck.

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