5th generation IPOD not recognized by computer

Hey Internet users, my dad's been having some troubles and I was hoping to try and help him by reposting something he did elsewhere...
"Hello Everyone and thank you for reading my post.
I have a weird problem, my 30 gig 5th generation Ipod is not recognized by my computer or itunes. This is the last thing it happen, I was working on a client house for days, so my ipod's battery was completely dead, I was kind of desperate, so I thought that I could plug it to my client's mac just to recharge, but nothing happened. So days later I got back home and my windows PC will not recognized or charge the ipod at all. I got it charge and works perfect with my Ihome radio. I tried rebooting the Ipod, I tried resetting it to be in disk mode with not a problem, I tried changing the USB port, I did connected my friends Ipod and connected right away, so the wire connector is OK, I tried a different wire connector just in case, I tried connecting the ipod to a different PC.... I kind of running of ideas here. The ipod works great but I would live to download some new tunes to it... Any ideas. I cannot restore or upgrade firmware because ipod is not recognized by the computer....
The thing I am trying right now is installing the latest Itunes and see what happens. I have windows Pro SP3 recently updated. Your help would be greatly appreciated."
So...if anyone has any ideas, please post!!

I am having the same problem. Sorry I'm not going to be of any help. But I hope someone gives you some recommendations cause I really want to get mine fixed. My iPod did the exact same thing. It was dead and I tried to use my car charger for the first tim and it did nothing. Then I plugged it in to a friends computer and nothing. I can only charge it on a speaker dock. And no computer recognizes that it's connection when I use the USB cable.

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Ipod 5th generation 30gb not recognized by computer , you'll make my dreams come true !

Hello my name is Anna , 4th year Computer engineering student , from spain.
as i said when I connect my ipod it says USB Device Not Recognized ,
any solutions please ?
tried alot nothing worked

Does the computer have iTunes installed?
http://www.apple.com/itunes/
What version of Windows?

5th generation ipod is recognized by computer but not by itunes.

Every time I try to sync, iTunes doesn't respond. I just get the spinning beach ball and I must force quit. The computer recognizes the ipod but not Itunes. Both work fine independent of each other.

Start with these articles and see if that gets you anywhere...
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Cheers,
Patrick

HT1363 iPod nano 5th generation is not recognized by computer

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5th generation ipod not detected by my windows xp. works fine on other pc. performed necessary steps to remove and reinstall itunes but having same issue. is there a driver i can download to pc then direct to that specific location when installing?

5th generation ipod not detected by my windows xp. works fine on other pc. performed necessary steps to remove and reinstall itunes but having same issue. is there a driver i can download to pc then direct to that specific location when installing?

I have a similar issue - my iPod nano connects and is visible in Device Manager yet invisible in My Computer and iTunes. I've tried everything I can possibly think of to try and solve this myself, all in vain.
Mine is a nano 4G. I've been using it for quite some time without the slightest problem. I have been using WINAMP instead of iTunes to manage my darling nano.
Then, one fine day I bought a new computer and the nano would not show up in My Computer, though the nano display shows "Do not disconnect". On my old computer it worked (and still works) absolutely fine with win XP as well as with win7 (the later I currently use on my new/problematic computer, which I bought last summer and that's how long I've had this problem).
Of course, after several first attempts I gave up and installed iTunes. I've tried using the Apple support article "iPod not recognized in 'My Computer' and in iTunes for Windows":
- reset
- fully charged,
- cable works fine on two other computers
- in normal or disk mode makes no difference
- tried to find anything useful in the diagnostics mode
- reinstalled iTunes several different times since then to the latest version
- I've unplugged every other USB device except for my mouse and keyboard and tried several different USB ports on my motherboard (USB 3.0 and conventional), as well as trying different USB- related options in my BIOS.
- I've never used any Mac with this ipod
- I've tried fiddling with the win7 Services by stopping and restarting them and of course
- uninstalling the iPod drivers in Device Manager. After such an uninstall the ipod would automatically be recognised and "ready for use", i.e. being invisible in My Computer.
- Attempted to find any possible third-party conflict with msconfig or the possibility that my ipod is being confused for a network drive (for which I've disconnected my HDD, leaving only my SSD with the OS).
Sometimes, iTunes would note that iPod service (or something, can't remember exactly) failed to install properly and asked to try and repair it. I would click YES! and voila - no change! The ipod would rarely show up in iTunes on my problematic computer like this:
iTunes would warn me that the nano would need restoring so I would try and do it on my haunted machine upon which iTunes would freeze like you seen in the picture.
Despite this, I've updated and restored the nano on my father's computer to the latest version without any problems. This though, did not solve my problem in any way.
I can load music to my nano through my old computer (which for me is a real pain and hassle) and the gadget works normally in terms of its disconnected functionality.
I've taken my nano to the local service for repair and they said it was fine. Mercifully, they didn't charge for the diagnostics service (gee, thanks for not ripping me off!).
Here are two screengrabs from my Device Manager
and Devices and Printers screens on my comp:
That is my sad story as far as I can remember. It's most likely something with the drivers or something along those lines though I'm out of ideas at this point.
If you think you have any idea PLEASR HELP, I'M DESPERATE!

My iPod Touch 5th Generation is not recognized at all on my windows 8 laptop nor on iTunes using Windows 8

When I first got my iPod touch my windows 8 laptop would not recognize it. I had an unfortunate issue and had to replace my iPod. Even with this new iPod my laptop and iTunes do not recognize it. Is windows 8 compatible with the 5th Generation iPod? Are there device Drivers needed for my windows 8 computer to recognize the iPod touch? Any answers would be lovely.

- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Applies to win 8
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

5th generation IPOD not being recognized by my Macbook

I recently purchased an Ipod Touch and it works fine. Now my 5th gen video Ipod is not being recognized by my macbook. I've tried it all restart, disk mode, checked the cable, switchd the port but nothing seems to help. It just does not appear on my macbook it will charge on a home or car charger but not through my mac book as if it doesn't exist!!
Please help Thank you

What have you tried so far in terms of troubleshooting? Did he give you the cable that was originally included witht the Shuffle? I ask because if you are using a 3G/4G cable it will not work with the 2G Shuffle.
Have you worked through all the sugguestions here as necessary?
iPod not recognized in iTunes and Mac desktop
B-rock

5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

1st generation iPod not recognized on Vista - drivers / hardware not found

I have a new PC, which now very unfortunately runs Windows Vista as an operating system - I have installed iTunes latest version 7.4 but still the PC does not recognize my iPod or doesn't find the hardware - can anyone help?

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

Ipod not recognized by computer or itunes plaese help

Hey I have had my ipod since last december and around april it stopped working and responding to my computer. it does charge but now it can only hold a charge for a certain amount of time. Can sum one help me?

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

Ipod not recognized by computer or self

Ipod touch shows the apple screen but will not start, I did the hold power button then hold home button etc didnt work. the apple does stay on screen and flashes here and there but still no changes. Also, is not recognized on computer. Help??

sounds like a currupted iPod if its stuck like that or you Jailbreaked it.

5th Generation Nano not recognized by iTunes

My iPod is no longer recognised in iTunes although my PC does recognise it. I haven't had this problem before. "Help' was not helpful. I uninstalled iTunes and reinstalled it, changed USB ports to my iPod but although it knows there is an Ipod plugged in it doen't recognise it. can you help please?.

Question asked by planb77 which you never responded to needs to be answered:
Have you carefully worked through each and every single suggestion in this Apple support document then?
iPod not recognized in 'My Computer' and in iTunes for Windows
If you have tried all the mentioned suggestions from the Article, it's time to take your iPod Nano to your local Apple Store or an AASP. Let them examine as they have the proper diagnostic tools to do so.

5th gen Ipod not recognized and not charging on any computer.

Hello
I have a 5th gen Ipod with an odd issue. I have an Ihome radio with Ipod dock in which my Ipod charges and plays everthing just fine. I usually just keep it there to charge and only hook up to my computer if I want to buy something or put other music on it. I tried syncing the other day and nothing happened, would not sync, charge, my computer would not even recognize it. I have tried 2 differnt cables, reset, have tried it with itunes started and not running on my vista computer and have also tried just to charge on a computer with XP that doesnt have Itunes installed. My daughter has in Ipod Touch that works just fine with both my cables and computers.
Any ideas of whats wrong with my 5th gen?
Thanks

Try restarting your computer with your ipod plugged in. You might also try using a different USB port. If all else fails downgrade to itunes 6 here http://www.apple.com/support/
kEat0n

Ipod not recognized by computer or itunes GETTING FRUSTRATED

My ipod nano 3rd gen. is not being recognized by my computer. Everything worked fine, then plugged it in to my laptop one day and all I might get are 3 beeps, but nowhere in my computer is it shown that it is there. Ii have tried reinstalling itunes, the "5 R's", rebooting my computer, nothing is working. I am finding more and more posts of people having this trouble, and nowhere have I found that apple has actually offered a solution. Does any one have any ideas on how to fix this? It would really be nice to be able to sync and charge my ipod again.
Thanks for any help you could offer.

Hello Triguy60,
Thank you for contacting Apple Support Communities.
The following article have information that would be useful in sorting out your issue with the iPod not being recognized:
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
USB and FireWire Quick Assist
http://support.apple.com/kb/HT1151
iPod nano (5th generation) Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/nano5gen/
Regards,
Jeff D.

5th generation IPOD not recognized by computer

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