5th Generation iPod screen really badly scratched even while in case!

Ive had my iPod video for only 2 weeks and the screen got really bad scratched in oneday! BUT it was in its case that comes with it the entire time, How the **** did this happen ? It was in my pocket in my jeans and there was nothing else in the pocket. Can I get my iPod replaced? like at the shop or via the website becuase this scratch is a really bad one and is very noticable.

X,
I doubt you will get it replaced - after all, it was scratched while in your possession, and most things like cars and houses get scratched during ownership. Its a pity that iPod scratches so easily though - my mobile phones of similar finish and much longer 'pocket use' are still virtually pristine...

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